452 of the
12,004 complaints filed about the Ford Expedition
are about the body and structure —
100% of everything owners reported.
The worst model year for it is 2000.
My name is [XXX] [XXX] and i own a 2020 Ford Expedition Limited Max, there is a recall to inspect transmission recall#26S48/26V402. I contacted Ford dealer and stated there is no fix yet, I asked them what do i do in the meantime, stated i have to wait until Ford figures out the fix. So, in the meantime, we have to continue driving this vehicle with this known issue/safety concern and hope that it does not do it again and cause an accident or god forbid something happen to my family. This is my wife's daily driver with our 4 kids; the vehicle has done this twice where it goes into park while still driving on its own. Luckily both times we were only going about 15MPH, had to turn the vehicle off to be able to turn it back on. This cannot be good for the transmission; the transmission constantly slips i believe as a result now and when i try to accelerate quickly it hesitates. If i wasn't going to be upside down i would trade it in but unfortunately i can not at the moment. I would like to see something done to fix the issues with this vehicle. Aside from this i have had constant AC issues, the center console trim cut my wife's finger, the running boards sometimes come out, it's an ongoing battle with this vehicle. I would for Ford to fix these issues or buy the vehicle back. Please let me know something, rather it be to fix these issues or buy it back, if i don't hear backi will be consulting a lawyer next. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11763021 — an unverified report by a vehicle owner.
The contact owns a 2019 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 26V344000 (Seat Belt), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front driver's side seat belt had deployed. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 135,772.
NHTSA complaint #11762780 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the parking brake warning light illuminated. The vehicle was taken to the dealer. The contact was informed that parts were unavailable to repair the vehicle. The contact stated that the vehicle was unsafe to drive with the unrepaired seat belt recall. The contact received notifications of NHTSA Campaign Number: 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were unavailable. The failure mileage was approximately 60,000.
NHTSA complaint #11761707 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V368000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11760928 — an unverified report by a vehicle owner.
The contact owns a 2019 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 26V402000 (Power Train), 24V099000 (Seat Belts), 26V344000 (Seat Belts), and 26V368000 (Structure); however, the parts to do the recall repairs were not yet available. The contact was mostly concerned about NHTSA Campaign Number: 26V402000 (Power Train) recall. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
NHTSA complaint #11759516 — an unverified report by a vehicle owner.
The contact owns a 2019 Ford Expedition. The contact received notifications of NHTSA Campaign Number: 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the chrome around the center console had started to peel. The manufacturer was made aware of the issue. The failure mileage was approximately 108,000.
NHTSA complaint #11755226 — an unverified report by a vehicle owner.
The contact owns a 2024 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V368000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11752634 — an unverified report by a vehicle owner.
The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 24V099000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11751868 — an unverified report by a vehicle owner.
Car is equipped with power running boards. Set to come down when the doors are opened on that side, and return up and tucked under when doors on that side are closed. Lately they have been glitching and stuck down, stuck up, or, the most dangerous - go back up under car when door is opened and stepping on to them - children's feet have almost been crushed in them tucking under the car. I have tried overriding the system in the car to make them either stay out or stay in regardless of when the door is opened or closed but it resets when powered off and you can only reselect it when in park the next time. If the power running boards fail to pull up and tuck under the car when the door is closed, you can hear the system trying to lift it over and over while driving. There is no warning when it malfunctions, you have to open the door and just wait a moment to let it decide what to do. Unable to replicate it at a repair shop. System had been reset for a safety recall and then another visit resulted in a drained battery. Both of those temporarily fixed the issue for a few days but then it goes back to the above.
NHTSA complaint #11751716 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 26V344000 (Seat Belts), 26V368000 (Structure) and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. Additionally, the contact stated that while driving at various speeds, the vehicle jerked and stalled and needed to be towed on several occasions. An unknown dealer was initially notified of the failure during an oil change appointment, but the vehicle was not diagnosed or repaired. The contact stated that the vehicle had become undrivable and was parked at the residence. The manufacturer was made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11751505 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 26V368000 (Structure), 26V402000 (Power Train), 26V344000 (Seat Belts) and 25V197000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifting the transmission into park(P) or drive(D), the vehicle lunged forward. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
NHTSA complaint #11751518 — an unverified report by a vehicle owner.
Part of the luggage rack broke off of the vehicle while driving down the road. The vehicle had not been previously damaged. The broken piece could not be recovered.
NHTSA complaint #11749973 — an unverified report by a vehicle owner.
The contact owns a 2022 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 25V455000 (Fuel System, Gasoline), 26V204000 (Visibility), and 26V368000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11749999 — an unverified report by a vehicle owner.
The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 25V197000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11749566 — an unverified report by a vehicle owner.
The contact owns a 2023 Ford Expedition. The contact received notification of NTHSA Campaign Number 26V368000 (Structure); however, the part needed for the recall repair was not yet available. The contact stated that while reaching to pick up a debit card, the center console cup holder chrome plating, which had peeled off and stood upright, sliced the contact's pinky finger on her right hand. The deep gash required medical attention. No further information was available. The contact associated the injury with the recall. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed that the medical expenses would be covered. The failure mileage was approximately 90,691.
NHTSA complaint #11748729 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled on several occasions, and the instrument panel turned blank, forcing the contact to coast to the side of the road to restart the engine. Additionally, when shifting from Park to Drive, the vehicle shuddered violently and unintendedly shifted into Park. The contact associated these failures with NHTSA Campaign Number: 26V402000 (Power Train). The contact also stated that the cup holder was collapsing inward, and the text or coating on every control button in the vehicle was peeling off. The vehicle was taken to the dealer, but no diagnostic trouble code was found. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The failure mileage was approximately 31,000.
NHTSA complaint #11748502 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 26V344000 (Seat Belts), 26V368000 (Structure), 26V402000 (Power Train); however, the parts for the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving at various speeds, the transmission started slipping. After releasing the accelerator pedal and slowing down, the engine made a revving sound, and the transmission failure was self-corrected and shifted to the proper gear. While starting the vehicle or while driving at various speeds, the transmission hesitated shifting into the intended gear. There was an unknown warning light flashing on the instrument panel. The contact stated that after purchasing the vehicle in March of 2026, the Carfax report stated that the transmission had been replaced, and the contact purchased the vehicle under the belief that the vehicle was equipped with a new transmission. In May, the vehicle was taken to a certified mechanic, who diagnosed the vehicle and determined that the valve body had failed and needed to be replaced. The vehicle was not repaired. The contact emailed the dealer about the diagnostic results and the needed repair. The dealer confirmed the failure. The dealer replaced the valve body, but the failure persisted. The dealer then diagnosed in June that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 88,467.
NHTSA complaint #11747120 — an unverified report by a vehicle owner.
The contact owns a 2021 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 26V344000 (Seat Belts) and 26V368000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11745557 — an unverified report by a vehicle owner.
The contact owns a 2021 Ford Expedition. The contact stated that while reaching into the center console of the vehicle, a sharp edge on the trim caused an injury to the thumb. The contact stated that the issue reoccurred, and the sharp edge caused a cut on the thumb. No medical attention was needed; however, bandages were used on the cuts. Neither the dealer nor the manufacturer was notified of the issue. The contact associated the issue with NHTSA Campaign Number: 26V368000 (Structure). The approximate failure mileage was 73,000.
NHTSA complaint #11745768 — an unverified report by a vehicle owner.
I was driving on the freeway at a high rate of speed (65-70mph) and a piece of my roof rack broke off my car and flew off into the road. This could have hit a car behind us or harmed a person inside the car. Nothing hit my car to cause it to come off. I showed it to the dealer and they claimed that pieces of cars don't just fall off for no reason. They said they would file a claim for it to be covered under warranty. There was no warning prior to this happening.
NHTSA complaint #11743299 — an unverified report by a vehicle owner.