447 of the
11,934 complaints filed about the Ford Expedition
are about the body and structure —
4% of everything owners reported.
The worst model year for it is 2000.
The contact owns a 2019 Ford Expedition. The contact received notifications of NHTSA Campaign Number: 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the chrome around the center console had started to peel. The manufacturer was made aware of the issue. The failure mileage was approximately 108,000.
NHTSA complaint #11755226 — an unverified report by a vehicle owner.
The contact owns a 2024 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V368000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11752634 — an unverified report by a vehicle owner.
The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 24V099000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11751868 — an unverified report by a vehicle owner.
Car is equipped with power running boards. Set to come down when the doors are opened on that side, and return up and tucked under when doors on that side are closed. Lately they have been glitching and stuck down, stuck up, or, the most dangerous - go back up under car when door is opened and stepping on to them - children's feet have almost been crushed in them tucking under the car. I have tried overriding the system in the car to make them either stay out or stay in regardless of when the door is opened or closed but it resets when powered off and you can only reselect it when in park the next time. If the power running boards fail to pull up and tuck under the car when the door is closed, you can hear the system trying to lift it over and over while driving. There is no warning when it malfunctions, you have to open the door and just wait a moment to let it decide what to do. Unable to replicate it at a repair shop. System had been reset for a safety recall and then another visit resulted in a drained battery. Both of those temporarily fixed the issue for a few days but then it goes back to the above.
NHTSA complaint #11751716 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 26V344000 (Seat Belts), 26V368000 (Structure) and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. Additionally, the contact stated that while driving at various speeds, the vehicle jerked and stalled and needed to be towed on several occasions. An unknown dealer was initially notified of the failure during an oil change appointment, but the vehicle was not diagnosed or repaired. The contact stated that the vehicle had become undrivable and was parked at the residence. The manufacturer was made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11751505 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 26V368000 (Structure), 26V402000 (Power Train), 26V344000 (Seat Belts) and 25V197000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifting the transmission into park(P) or drive(D), the vehicle lunged forward. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
NHTSA complaint #11751518 — an unverified report by a vehicle owner.
Part of the luggage rack broke off of the vehicle while driving down the road. The vehicle had not been previously damaged. The broken piece could not be recovered.
NHTSA complaint #11749973 — an unverified report by a vehicle owner.
The contact owns a 2022 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 25V455000 (Fuel System, Gasoline), 26V204000 (Visibility), and 26V368000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11749999 — an unverified report by a vehicle owner.
The contact owns a 2018 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 25V197000 (Seat Belts), 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11749566 — an unverified report by a vehicle owner.
The contact owns a 2023 Ford Expedition. The contact received notification of NTHSA Campaign Number 26V368000 (Structure); however, the part needed for the recall repair was not yet available. The contact stated that while reaching to pick up a debit card, the center console cup holder chrome plating, which had peeled off and stood upright, sliced the contact's pinky finger on her right hand. The deep gash required medical attention. No further information was available. The contact associated the injury with the recall. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed that the medical expenses would be covered. The failure mileage was approximately 90,691.
NHTSA complaint #11748729 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled on several occasions, and the instrument panel turned blank, forcing the contact to coast to the side of the road to restart the engine. Additionally, when shifting from Park to Drive, the vehicle shuddered violently and unintendedly shifted into Park. The contact associated these failures with NHTSA Campaign Number: 26V402000 (Power Train). The contact also stated that the cup holder was collapsing inward, and the text or coating on every control button in the vehicle was peeling off. The vehicle was taken to the dealer, but no diagnostic trouble code was found. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The failure mileage was approximately 31,000.
NHTSA complaint #11748502 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 26V344000 (Seat Belts), 26V368000 (Structure), 26V402000 (Power Train); however, the parts for the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving at various speeds, the transmission started slipping. After releasing the accelerator pedal and slowing down, the engine made a revving sound, and the transmission failure was self-corrected and shifted to the proper gear. While starting the vehicle or while driving at various speeds, the transmission hesitated shifting into the intended gear. There was an unknown warning light flashing on the instrument panel. The contact stated that after purchasing the vehicle in March of 2026, the Carfax report stated that the transmission had been replaced, and the contact purchased the vehicle under the belief that the vehicle was equipped with a new transmission. In May, the vehicle was taken to a certified mechanic, who diagnosed the vehicle and determined that the valve body had failed and needed to be replaced. The vehicle was not repaired. The contact emailed the dealer about the diagnostic results and the needed repair. The dealer confirmed the failure. The dealer replaced the valve body, but the failure persisted. The dealer then diagnosed in June that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 88,467.
NHTSA complaint #11747120 — an unverified report by a vehicle owner.
The contact owns a 2021 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 26V344000 (Seat Belts) and 26V368000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11745557 — an unverified report by a vehicle owner.
The contact owns a 2021 Ford Expedition. The contact stated that while reaching into the center console of the vehicle, a sharp edge on the trim caused an injury to the thumb. The contact stated that the issue reoccurred, and the sharp edge caused a cut on the thumb. No medical attention was needed; however, bandages were used on the cuts. Neither the dealer nor the manufacturer was notified of the issue. The contact associated the issue with NHTSA Campaign Number: 26V368000 (Structure). The approximate failure mileage was 73,000.
NHTSA complaint #11745768 — an unverified report by a vehicle owner.
I was driving on the freeway at a high rate of speed (65-70mph) and a piece of my roof rack broke off my car and flew off into the road. This could have hit a car behind us or harmed a person inside the car. Nothing hit my car to cause it to come off. I showed it to the dealer and they claimed that pieces of cars don't just fall off for no reason. They said they would file a claim for it to be covered under warranty. There was no warning prior to this happening.
NHTSA complaint #11743299 — an unverified report by a vehicle owner.
Several of automatic sensors were not working (tire pressure) and the horn. The dealer stated I had road damage and wires were torn loose. I'm a 76 year old woman and I do not take this car off road or have any recollection of such an incident. I maintain the underside of the vehicle is improperly protected. They charged me $2300 to fix it.
NHTSA complaint #11743165 — an unverified report by a vehicle owner.
On May 26, 2026, my 2019 Ford Expedition suffered a total systemic safety failure that resulted in my toddler being locked inside the vehicle in direct sunlight, requiring an emergency extraction. I used the FordPass app to unlock the vehicle and opened the driver’s door and passenger door on the diver's side. I placed my bag containing the proximity key fob onto the driver’s seat floorboard while the vehicle was completely off. I closed the driver's door and walked to the rear door behind the driver's seat, which was still open, to buckle my child into his car seat. Upon closing his door, the vehicle immediately initialized a "ghost lock" command, sealing all doors with the key fob inside, directly violating the vehicle's "Smart Unlock" and Passive Entry Passive Start (PEPS) safety protocols. The FordPass remote application then completely failed, refusing to process any commands to unlock the vehicle or remote-start the engine to turn on the air conditioning for the child. Even after uninstalling and reinstalling the application via a good samaritan’s cellular hotspot, the app remained completely unresponsive due to a total communication crash with the vehicle. I called 911. Local police arrived on-site first and attempted an emergency manual override using a mechanical lockout tool down the window frame, which failed. Due to the rapidly increasing interior heat in the direct Florida sun, arriving firefighters determined the child was in critical danger and shattered the rear passenger door main window to perform an immediate extraction. This failure represents an unmitigated malfunction of the door latch systems documented under Ford TSB 20-2421, which overrode all safety failsafes without warning. An upcoming diagnostic testing appointment is being scheduled at an authorized Ford dealer to pull the module codes and initiate a manufacturer safety review.
NHTSA complaint #11740332 — an unverified report by a vehicle owner.
While backing up the vehicle, the front passenger seat belt retractor pretensioner suffered an inadvertent, spontaneous pyrotechnic deployment. There was a loud pop resembling a firecracker, immediately followed by smoke in the cabin and the odor of gunpowder. The force of the explosive deployment dislodged the interior B-pillar trim panels. The passenger front seatbelt has been locked into place. Following this, the dashboard displayed a Check Engine light and a Battery charging system warning light, indicating the electrical system was damaged. The vehicle is rendered undriveable due to the disabled charging system and the compromised passenger seat belt. There were absolutely know warning lamps, messages, or unusual symptoms prior to the failure. At this time, the incident has not yet been physically inspected, as corporate customer service lines indicated a remedy hold on the active safety recall (Recall 24S06).
NHTSA complaint #11740171 — an unverified report by a vehicle owner.
The contact owns a 2022 Ford Expedition. The contact stated that while driving approximately 75 MPH, the sunroof windscreen flew off and landed on the highway. The vehicle was taken to a dealer, where it was determined that the sunroof windscreen needed to be replaced. The vehicle was repaired; however, the failure reoccurred approximately five months later. The contact stated that while driving approximately 75 MPH, the sunroof windscreen flew off onto the highway again. The vehicle was taken to the same dealer, where it was determined that the sunroof windscreen needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 32,065.
NHTSA complaint #11733250 — an unverified report by a vehicle owner.
The power liftgate system appears to be malfunctioning. The vehicle intermittently displays a warning that the liftgate is open when it is fully closed and secured. When this occurs, the liftgate will not open using the exterior handle, interior button, or key fob. Additionally, the false “liftgate open” alert triggers the vehicle’s alarm system to activate unexpectedly without any attempt to access the vehicle. The issue occurs randomly and without warning. This malfunction creates a safety risk because the liftgate cannot be opened when needed, which could prevent access to emergency supplies, child safety items, or the spare tire in an urgent situation. The false alert also causes the vehicle alarm to activate randomly, which can startle the driver and others nearby, potentially causing distraction while driving or in traffic areas. Additionally, the system incorrectly indicates that the liftgate is open, creating uncertainty about whether the vehicle is secure and safe to operate. A malfunctioning liftgate could present a hazard if the vehicle incorrectly detects an open door while in motion. Yes, the issue has been reproducible at Bluebonnet Ford in New Braunfels, TX. No, alerts prior to it happening, when I does alert all lights in the vehicle turn on, as well as notifications on the Ford Mobile app
NHTSA complaint #11728842 — an unverified report by a vehicle owner.