Owners have filed 407 complaints
about the 2019 Ford Fusion with NHTSA between 2019 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 14 of 15 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 11
Against the median year of the Ford Fusion. 50 means typical for this
model; 100 means roughly double.
Severity — 15
2.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 46
27% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Warnings
728.0%
Torque Converter
416.0%
Warnings
312.0%
Automatic Emergency Braking
312.0%
Flywheel,Bearings
28.0%
Canister
28.0%
Blind Spot Detection
28.0%
Body
28.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
10.6%
1,000 – 9,999 miles
2314.5%
10,000 – 24,999 miles
106.3%
25,000 – 49,999 miles
159.4%
50,000 – 74,999 miles
2515.7%
75,000 – 99,999 miles
4729.6%
100,000 – 149,999 miles
3622.6%
150,000+ miles
21.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2019peak 16Aug 2026
Recalls on the 2019 Ford Fusion
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2025554128,886 units in Canada
Electrical
This recall was replaced by Transport Canada recall no. 2026-005. Issue: On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in. Safety Risk: A short circuit can create the risk of a fire. Corrective Actions: To reduce the safety risk, Ford advises you not to use the engine block heater until the recall repairs have been completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the block heater.
Recall 202536016,575 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.
Recall 20233553,198 units in Canada
High Voltage
Issue: On certain Fusion Energi plug-in hybrid electric vehicles (PHEV), the high-voltage battery energy control module could become damaged. If this happens, there could be a loss of power to the wheels or the control module could overheat. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. A battery energy control module that overheats can create the risk of a fire, even while the vehicle is parked and turned off. Corrective Actions: Ford will notify owners by mail. As an interim repair, Ford will advise you to take your vehicle to a dealership to install a fuse block for the battery energy control module. The dealer will also update the BECM software. When the final repairs are available, Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the high-voltage battery. To mitigate the safety risk, Ford advises you not to charge your vehicle until the recall repairs are completed.
Reports where the owner recorded a crash, a fire, an injury or a death.
Blythe, CA1 injured
POWER TRAIN
Car has been blowing excessive smoke from the exhaust only on start up after car has been parked for a few hours. Ford acknowledged new engine was needed however a week after my car had been waiting for the engine ford said it didn't need an engine. Started after the first oil change at about 9000 miles car stalled immediately after I left the dealership from getting an oil change.
NHTSA complaint #11468906 — an unverified report by a vehicle owner.
Blythe, CA1 injured
ENGINE
Car has been blowing excessive smoke from the exhaust only on start up after car has been parked for a few hours. Ford acknowledged new engine was needed however a week after my car had been waiting for the engine ford said it didn't need an engine. Started after the first oil change at about 9000 miles car stalled immediately after I left the dealership from getting an oil change.
NHTSA complaint #11468906 — an unverified report by a vehicle owner.
at 65,000 milesWichita Falls, TXCrash1 injured
AIR BAGS
The contact owns a 2019 Ford Fusion. The contact stated that while the wife was driving approximately 70 mph the vehicle crashed into a deer. During the crash, the front end of the vehicle was severely damaged but no airbags were deployed. The driver sustained back and neck injuries. A police report was taken at the scene and the vehicle was towed away. The manufacturer and local dealer were notified of the failure. The failure mileage was 65,000.
NHTSA complaint #11440213 — an unverified report by a vehicle owner.
Mesa, AZCrash1 injured
AIR BAGS
Fusion traveling northbound and t-boned sedan traveling westbound in intersection. Fusion has significant front end damage. No airbags deployed in Fusion. All airbags deployed in other vehicle. Driver of Fusion, wearing seatbelt, suffered sternum fracture. Available for inspection. Failure of airbags to deploy likely cause sternum fracture. Fusion just arrived at car repair for scan and inspection. The Fusion was started less than 5 minutes prior to accident and driver received message indicating the front camera was unavailable.
NHTSA complaint #11422050 — an unverified report by a vehicle owner.
at 20,000 milesDover, TNCrash1 injured
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2019 FORD FUSION. THE CONTACT STATED THAT HER DAUGHTER WAS DRIVING AT 45 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT AS AN ABNORMAL NOISE BEGAN EMITTING FROM THE VEHICLE. THE VEHICLE THEN INDEPENDENTLY TURNED TO LEFT AND HIT THE BARRIER WALL ON A BRIDGE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. HER DAUGHTER SUSTAINED NO MAJOR INJURIES, ONLY MINOR SORENESS. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TWICE TO TWO DIFFERENT INDEPENDENT MECHANICS. THE VEHICLE HAD YET TO BE REPAIRED. THE CONTACT SPOKE WITH A DEALER (JENKINS & WYNNE FORD, HONDA, & LINCOLN 2655 TRENTON RD, CLARKSVILLE, TN 37040) WHO INFORMED HER THAT THERE WERE NO ACTIVE RECALLS ON THE VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND WAS REFERRED TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11316091 — an unverified report by a vehicle owner.
at 13,000 milesBoullhead City, AZCrash1 injured
SUSPENSION
TL* THE CONTACT OWNS A 2019 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE FRONT AXLE ON THE PASSENGER SIDE FRACTURED CAUSING THE TIRE TO FOLD UNDER THE VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE COULD NOT BE TURNED TO THE LEFT OR RIGHT DIRECTION. THE VEHICLE HEADED STRAIGHT FOR 30 YARDS AND WENT OVER A CURB LANDING ON AN INCLINE OF A PRIVATE PROPERTY. ALL THE AIR BAGS DEPLOYED EXCEPT FOR THE FRONT DRIVER SIDE AND STEERING WHEEL AIR BAGS WHICH FAILED. A POLICE REPORT WAS FILED UNDER REPORT NUMBER: 212000012. THE CONTACT SUSTAINED TWO 9 CM LACERATIONS TO THE HEAD AND 19 STITCHES, A CONTUSION TO THE HEAD, CONCUSSION, LOSS OF MEMORY, AND MASSIVE BODY ACHES THAT REQUIRED MEDICAL ATTENTION. A POLICE OFFICER DROVE THE CONTACT TO THE HOSPITAL AFTER THE IMPACT. THE CONTACT MENTIONED THAT THE INFORMATION PROVIDED WERE BASED ON PICTURES AND VIDEOS OF THE EVENTS OF THE IMPACT DUE TO HIM HAVING MEMORY LOSS. THE FOLLOWING DAY THE CONTACT WENT BACK TO THE SCENE AND FOUND THE PASSENGER FRONT AXLE ON THE ROAD. THE VEHICLE WAS TOWED TO A TOW TRUCK COMPANY. THE INSURANCE COMPANY WAS SCHEDULE TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED AS OF YET. THE FAILURE MILEAGE 13,000. *LN *JB
NHTSA complaint #11298008 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Farmington, MI
FUEL/PROPULSION SYSTEM
Known Coolant intrusion issue came up with the 2.0 Ecoboost. Began to lag on takeoff causing unsafe acceleration profiles. Took to dealership who confirmed poor design was the root cause.
NHTSA complaint #11755453 — an unverified report by a vehicle owner.
Omaha, NE
ENGINE
Bought my car in 2019. Was unaware of coolant intrusion problem on my vehicle. Check engine light came on and mechanic just quoted me $13,000 to fix.
NHTSA complaint #11751983 — an unverified report by a vehicle owner.
Hilton Head Island, SC
ENGINE
While driving we noticed the engine light came on so we took it to our local mechanic. He said we were leaking coolant and it was too extensive fro him to fix so he suggested we put coolant in every few days. We researched the problem and found that these cars had a recall for this exact issue yet our VIN does not show it. We went to Ford Dealership and they confirmed we need a new engine as they connected the IDS. This vehicle was built at the Hermosillo plant, has the same 1.5L EcoBoost engine, and has experienced the exact coolant intrusion failure that Ford recalled or extended coverage for on other vehicles. I am asking Fotrd to reconsider my case because my vehicle has the identical defect despite my VIN not being included. My kids purchased this car for my wife and I in October 2025. I also included a VIN Report based on my VIN Number and if scroll to the bottom of that report maybe page 23 you will see the Recall.
NHTSA complaint #11750628 — an unverified report by a vehicle owner.
Richton Park, IL
POWER TRAIN
My backup camera often freezes after I shift from reverse to drive. The screen turns blue and at time will have a live video of me driving showing what’s behind my car. Also my engine loses power and doesn’t accelerate as it should. There is a powertrain and censor error that shows due to the Che k engine light being on. I had the issue fixed once at a ford dealer however the issue was not resolved. It started up again 48 hours later.I have noticed that all other ford fusions have the same two issues and were included in the recalls but the 2019’s are not ? Please assist I have been trying to have these issues resolved for years with no success.
NHTSA complaint #11750224 — an unverified report by a vehicle owner.
Richton Park, IL
ELECTRICAL SYSTEM
My backup camera often freezes after I shift from reverse to drive. The screen turns blue and at time will have a live video of me driving showing what’s behind my car. Also my engine loses power and doesn’t accelerate as it should. There is a powertrain and censor error that shows due to the Che k engine light being on. I had the issue fixed once at a ford dealer however the issue was not resolved. It started up again 48 hours later.I have noticed that all other ford fusions have the same two issues and were included in the recalls but the 2019’s are not ? Please assist I have been trying to have these issues resolved for years with no success.
NHTSA complaint #11750224 — an unverified report by a vehicle owner.
Richton Park, IL
ENGINE
My backup camera often freezes after I shift from reverse to drive. The screen turns blue and at time will have a live video of me driving showing what’s behind my car. Also my engine loses power and doesn’t accelerate as it should. There is a powertrain and censor error that shows due to the Che k engine light being on. I had the issue fixed once at a ford dealer however the issue was not resolved. It started up again 48 hours later.I have noticed that all other ford fusions have the same two issues and were included in the recalls but the 2019’s are not ? Please assist I have been trying to have these issues resolved for years with no success.
NHTSA complaint #11750224 — an unverified report by a vehicle owner.
New Braunfels, TX
ENGINE
The vehicle experienced engine failure due to coolant intrusion into the cylinders on the engine. I've experienced engine misfires, rough running, check engine light, and I'm worried I'm going to see an eventual engine failure requiring engine replacement. The BIGGEST issue is I've had total loss of power in my engine while on a public road more than once, before the check engine light ever came on. Its terrifying. It is dangerous. And Ford is aware it is dangerous. Ford issued Customer Satisfaction Program 21N12 for certain affected vehicles due to this exact issue, but my vehicle is past the warranty so it's SOL. The failure appears to be caused by a defect in the engine design allowing coolant to enter the combustion chamber. This is clearly a widespread defect as Ford had to create their limited warranty for it. This is something that needs to be recalled for all affected vehicles experiencing coolant intrusion and engine failure because it is not safe to be on the road.
NHTSA complaint #11749277 — an unverified report by a vehicle owner.
Madison, WI
LANE DEPARTURE: BLIND SPOT DETECTION
I have took it in to get it repaired about a year ago the sensor went off and got them fix but when I explain what else was happening they found nothing months down I has other people and couldn’t find the problem with my vehicle which is now a risk to drive the steering wheels gets stiff and hard to turn I have to wait for the system to kick back originally I was told it was a O2 sensor
NHTSA complaint #11748165 — an unverified report by a vehicle owner.
I have took it in to get it repaired about a year ago the sensor went off and got them fix but when I explain what else was happening they found nothing months down I has other people and couldn’t find the problem with my vehicle which is now a risk to drive the steering wheels gets stiff and hard to turn I have to wait for the system to kick back originally I was told it was a O2 sensor
NHTSA complaint #11748165 — an unverified report by a vehicle owner.
Madison, WI
BACK OVER PREVENTION: WARNINGS
I have took it in to get it repaired about a year ago the sensor went off and got them fix but when I explain what else was happening they found nothing months down I has other people and couldn’t find the problem with my vehicle which is now a risk to drive the steering wheels gets stiff and hard to turn I have to wait for the system to kick back originally I was told it was a O2 sensor
NHTSA complaint #11748165 — an unverified report by a vehicle owner.
Idaho Falls, ID
ENGINE
My 2019 Ford Fusion 2.0L EcoBoost (89,000 miles) experienced a sudden, severe engine malfunction due to a known manufacturing defect. The vehicle exhibited severe engine shuddering and a harsh cold-start misfire upon ignition. A diagnostic scan revealed trouble codes P0316 (Misfire on Startup), P0302 (Cylinder 2 Misfire), and P0304 (Cylinder 4 Misfire). A mechanic verified that these codes are the result of internal coolant intrusion into the engine cylinders, exactly as documented in Ford Technical Service Bulletin TSB 19-2346. The structural design flaw in the engine block allows engine coolant to breach the cylinder head gasket area and pool inside the combustion chambers. This presents a critical safety hazard: the vehicle is at risk of sudden engine stalling while driving on public roads, a complete loss of motive power in traffic, and potential engine hydro-lock, which can cause catastrophic mechanical failure or an engine compartment fire. Ford is refusing to address this safety defect outside of warranty, leaving a hazardous vehicle on the road.
NHTSA complaint #11747790 — an unverified report by a vehicle owner.
Fort Meade, MD
ELECTRICAL SYSTEM
The contact owns a 2019 Ford Fusion. The contact stated that after receiving notification of NHTSA Campaign Number: 23V440000 (ELECTRICAL SYSTEM); that the parts were available, the local dealer was contacted, and the contact was informed that parts were still not available and were on back order. The manufacturer was notified of the issue and confirmed that parts were still on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
NHTSA complaint #11745707 — an unverified report by a vehicle owner.
Valley Stream, NY
ENGINE
My 2019 Ford Fusion has been diagnosed with the prominent EcoBoost Coolant Intrusion defect requiring a newer 2020+ redesigned engine replacement. Ford is refusing to replace it or provide any discounts even though it's clearly a engineering defect. The vehicle has just 38,500 miles in 7 years of ownership. It has been regularly well maintained & not driven hard. This is inexcusable that Ford is not standing behind their product that has a plethora of well documented failures on these particular flawed design engines, namely the 2.0L EcoBoost that came in this vehicle.
NHTSA complaint #11745376 — an unverified report by a vehicle owner.
Yuba City, CA
POWER TRAIN
When driving all of a sudden I feel the car loose power as I accelerated the car just reeved up and slowed down to a full stop. I put it in park turned it off sat for a few minutes. Restarted the car and put it in drive the engine RPM made a reving sounds but did not engage. I had to wait for a tow truck. When the tow truck arrived he started the car and drove it on the ram and locked it in and drove the car to my home. Tow truck driver unlocked my car and drove it off the bed of his truck. The car starts and that is it. It will dive a few feet then disengage.
NHTSA complaint #11744313 — an unverified report by a vehicle owner.
High Point, NC
UNKNOWN OR OTHER
Engine block heater, car smoking recall 25SA4; Battery and Power Loss recall 23S33; 1.5 Ecoboost Coolant Intrusion program 21N12 leaking into engine
NHTSA complaint #11744218 — an unverified report by a vehicle owner.
High Point, NC
ENGINE
Engine block heater, car smoking recall 25SA4; Battery and Power Loss recall 23S33; 1.5 Ecoboost Coolant Intrusion program 21N12 leaking into engine
NHTSA complaint #11744218 — an unverified report by a vehicle owner.
Port Orange, FL
ENGINE
Misfire due to cracked cylinder wall letting coolant leak into the cylinder in the 2.0L turbo
NHTSA complaint #11743420 — an unverified report by a vehicle owner.
Lansdale, PA
ENGINE AND ENGINE COOLING
See attached document for complaint.
NHTSA complaint #11743221 — an unverified report by a vehicle owner.
Texas, TX
UNKNOWN OR OTHER
Im constantly having to put coolant in. My car won’t let me update. I have to pay at a dealership which is too expensive . Also, the two plug in to charge your phone doesn’t work.
NHTSA complaint #11740592 — an unverified report by a vehicle owner.
Texas, TX
ELECTRICAL SYSTEM
Im constantly having to put coolant in. My car won’t let me update. I have to pay at a dealership which is too expensive . Also, the two plug in to charge your phone doesn’t work.
NHTSA complaint #11740592 — an unverified report by a vehicle owner.
Woodstock, GA
TIRES
All four tires separated at the bead, catastrophic tire failure. Thank goodness they went flat in the driveway and not traveling at 65 mph on the interstate. 235/50R/17. These are 80,000 mile tires and this occurred at 35,500 miles. Purchase from Costco and when we went back they basically told us they would only warranty 20% of tire even though the warranty should have been 50%.
NHTSA complaint #11739108 — an unverified report by a vehicle owner.
Alvarado, TX
ENGINE
The vehicle experienced engine failure due to coolant intrusion into the cylinders on a 1.5L EcoBoost engine. Symptoms included coolant loss, engine misfires, rough running, check engine light, and eventual engine failure requiring engine replacement. The problem has been confirmed by Ford and is consistent with the known coolant intrusion defect affecting many Ford 1.5L EcoBoost engines. Ford issued Customer Satisfaction Program 21N12 for certain affected vehicles due to this exact issue. The vehicle has approximately 76,000 miles and is under the mileage limit referenced in Ford’s program, but Ford denied full coverage and only offered partial financial assistance toward the repair. This issue creates a serious safety concern because the engine can lose power, misfire, overheat, or fail unexpectedly while driving. The failure appears to be caused by a defect in the engine design allowing coolant to enter the combustion chamber. I believe this is a widespread defect and should be covered for all affected vehicles experiencing coolant intrusion and engine failure.
NHTSA complaint #11738881 — an unverified report by a vehicle owner.
Winter Haven, FL
ENGINE
2019 Ford Fusion with 82,362 miles- just told engine coolant leaking into the cylinder walls and engine replacement is needed. Dealer said Do not drive it! This is a known problem with this model and Ford has not recalled it. Ford is aware and have sent TS Bulletins to their service departments but why NOT recall. My daughter’s safety has been at risk and now the value is worthless Or an engine replacement. I cannot reach any leadership from Ford, just a call center which is telling me nothing can be done.
NHTSA complaint #11737853 — an unverified report by a vehicle owner.
Fargo, ND
POWER TRAIN
transmission cable bushing failed. I see there is a recall for older models. The shift cable came off the transmission just like the recall problem had. this left my car stuck in reverse so i could not move the car or start it after I turned it off and I could not get it off the street.
NHTSA complaint #11735930 — an unverified report by a vehicle owner.
Norfolk, VA
UNKNOWN OR OTHER
Very frequently, the rear view camera will stop working, glitch and go black. Then give the message, camera is unavailable
NHTSA complaint #11735190 — an unverified report by a vehicle owner.