71 of the
11,737 complaints filed about the Ford Mustang
are about the stability control —
1% of everything owners reported.
The worst model year for it is 2011.
71
Complaints
1%
Share of all complaints
9
Crashes
0
Fires
Stability & Traction Control complaints by model year
The contact owns a 2011 Ford Mustang. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle failed to respond. The message "Service Auto Advancetrac" was displayed. The contact stated that she continued to depress the brake pedal until the vehicle responded. The contact stated that there was a significant stopping distance delay. The contact stated that the failure had been recurring more frequently while driving, and the vehicle was sliding while stopping, nearly causing a crash. The vehicle was taken to an unknown dealer however, the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11557400 — an unverified report by a vehicle owner.
MY MOTHER BOUGHT THIS CAR BRAND NEW, THE NEIGHBORS HACKED INTO THE SYNC SYSTEM ONCE AND HAD ISSUES OUT OF RADIO SINCE, BUT SHE'S NOT CONCERNED OVER THAT, THE 6SPEED TRANSMISSION WILL SHIFT ON ITS ON, BE RUNNING 55 AND DOWNSHIFT TO FIRST, AND GO TO PULL OUT IN 6TH AND HAD ALMOST GOT HER HIT MORE THAN ONCE , I HOOKED COMPUTER TO IT RESET EVERYTHING TO FACTORY EXCEPT THE MY KEY AND BLUETOOTH WHICH NEIGHBORS HACKED, BUT I TOOK DOWN THE RD AND DRIVING NORMAL TO SET SHIFTING POINTS, I WAS IN A 60 MPH ZONE GOING 55 AND LUCKILY NO ONE WAS BEHIND ME IT DECIDED THAT 1RST GEAR WAS NESSASARY GEAR AT 55 AND I FISH TAILED UNTIL I SHIFTED INTO N, BUT SHE IS OLDER AND JUST PAID IT OFF, AND NOW SINCE POLICE WOULDN'T HELP US AGAINST THEIR OWN FAMILY I. WASH CO TN WE HAD MOVE AND HER CAR IS ONLY WAY SHE HAD TO WORK, MY CARS ARE ALSO ELECTRONICALLY DISABLED AT THIS TIME , ONLY CAR I HAVE IS MANUEL TRANS AND SHE CAN'T SHIFT GEARS, SHE HELPS EVERYONE AND IS A NURSE YET WE CAN'T GET AN ONE HELP HER AND WHERE SHE MOVED HAD BROKE HER , PLEASE TELL ME A WAY I CAN GET HER A RELIABLE FIX, FROM WHAT I'VE SEEN FORD SHOULD WENT A RECALL. SHE HAS NO CHOICE BUT TO TAKE HER CHANCES SINCE MY CAR GAS TANK WAS SUGARED , IT'S GETTING WORSE AND ONLY DOES IN CERTAIN AREAS NEAR SUB STATIONS FOR SOME REASON.AND I AM DISABLED BUT NOT DRAWING ANYTHING JUST WORK ON CARS, SINCE GATEWAY AUTO BODY SHUT DOWN, TRYING MY BEST JUST GET BY. ANY HELP OR REFERENCES WOULD BE APPRECIATED . TY
NHTSA complaint #11364730 — an unverified report by a vehicle owner.
THE ACTUAL GETRAG DEFECTIVE AND FAULTY MANUAL TRANSMISSION ON FORD MUSTANG 2020 STILL CAUSING SERIOUS PERSONAL SAFETY ISSUES NOWADAYS. IN MANUAL TRANSMISSION VEHICLES, DOWNSHIFTING GEARS ON A RELIABLE, EFFECTIVE AND EFFICIENT TRANSMISSION 'PART', IT'S A SERIOUS AND DETERMINING FACTOR AT THE MOMENT THE DRIVER NEEDS TO SLOW DOWN SAFELY OR EVEN STOP THE VEHICLE, ESPECIALLY ON LONGER DOWNHILL ROADS SO BRAKE OVERHEATING AND POSSIBLE FAILURE OF THEM CAN BE AVOIDED OR IN THE EVENTUAL CASE OF TOWING A LOAD... SHIFTING GEARS AT ALSO IMPORTANT WHEN INCREASING SPEED IS REQUIRED OR EVEN EXPECTED, LIKE AT THE MOMENT A CAR INCORPORATES OR MERGE IN TO A FREEWAY FROM THE RAMP AND IT'S REQUIRED TO MATCH THE ONGOING AND SPECIALLY, THE ONCOMING VEHICLES OR TRAFFIC, THIS RISK INCREASES IF THE ONCOMING VEHICLE IS A LOADED TRAILER TO SET 1 EXAMPLE. BEING ABLE TO EFFICIENTLY INCREASE SPEED IF 'SLOWING DOWN' OPTION IS NOT THE ADVISABLE IN THE PARTICULAR CIRCUMSTANCES; IS ACTUALLY A DETERMINING FACTOR AT THE MOMENT OF AVOID A LATERAL DEADLY COLLISION OR IN THE BEST OF THE CASES AN INJURY. THIS DEFECTIVE TRANSMISSION HAD SITUATED ME IN THIS KIND OF RISKY SITUATIONS OF COLLISION AND DEADLY CRASHES, THAT FORTUNATELY WERE MANAGED TO BE AVOIDED. FORD IT'S ACTUALLY FACING ON THIS YEAR (2020) A 'CLASS ACTION' (CASE 2:20-CV-11310-LJM-DRG ECF NO.1) FOR REFUSING US THE CUSTOMERS, TO GET REPLACED, REPAIRED, AND TOTALLY SOLUTION AND 'CURE' THE PROBLEM WITH THIS DANGEROUS AND UNRELIABLE TRANSMISSION PART. UNLIKE! FORD REFUSES TO ACKNOWLEDGE THEIR RESPONSIBILITY AND TRYING TO SCAM US AND EVEN CHARGE US EXPENSIVE AMOUNTS FOR REPAIRS, CLAIMING THAT 'IT'S A WEAR AND TEAR' ISSUE OR 'AGGRESSIVE DRIVING', 'DRIVERS PERFORMING BURNOUTS' ETC. TRYING TO SCAM US WITH EVEN A 1 MONTH OF USING, BRAND NEW CARS AND WITH THEIR WARRANTY, CLAIMING THAT IT'S DUE TO THE CLUTCH AND CLUTCH IS THE ONLY THING THEY DON'T COVER.
NHTSA complaint #11355286 — an unverified report by a vehicle owner.
I WAS DRIVING NORMALLY ON THE ROAD, WHEN SUDDENLY MY STEERING WHEEL LOCKED. MY STEERING ASSIST WAS OFF, SO I FORCEFULLY PULLED OVER TO THE SIDE OF THE ROAD. HILL ASSIST, SERVICE ASDVANCETRAC AND STEERING ASSIST CODES WENT OFF. LIGHTS FOR ADVANCETRAC AND HILL ASSIST ARE STILL ILLUMINATED ON THE DASH UNTIL TODAY. IT'S BEEN A WEEK.
NHTSA complaint #11354097 — an unverified report by a vehicle owner.
ELECTRONIC POWER ASSIST STEERING FAILED UNEXPECTEDLY AT APPROX. 45,000 MILES. LOST POWER STEERING CREATING A DANGEROUS SITUATION. MANUAL STEERING WAS LIMITED.
NHTSA complaint #11350103 — an unverified report by a vehicle owner.
I WENT TO GET A DIAGNOSTIC IN MY CAR AT THE FORD DEALERSHIP AND THEY TOLD ME THEY HAD A RECALL ON THE AIR BAG I PAID FOR THE DIAGNOSTIC AND THEY DID THE RECALL ON MY CAR THEN TIME PASSED AND MY AIR BAG LIGHT CAME ON AND HASN'T GONE AWAY EVER SINCE ALSO I HAD MY ELECTRICAL POWER RACK AND STEERING CHANGED MONTHS LATER FROM THE PREVIOUS VISIT! AND MY STABILITY CONTROL LIGHTS ARE ON I LITERALLY HAVE THE AIR BAG ,STABILITY CONTROL ,AND ENGINE LIGHT ON ! I DON'T GET IT I DO OIL CHANGE ON TIME I CHANGE MY BRAKES I KEEP MY CAR WELL MAINTAINED AND KEEPS GETTING WORSER ! I ALMOST HAD A ACCIDENT LOST CONTROL OF THE CAR AND SPUN OUT ON THE HIGHWAY THANK GOD I DID NOT CRASH OR CAUSED DAMAGES TO THE CAR IT WAS A VERY SCARY EXPERIENCE I HAVE EVER HAD I COULD OF DIED OR BEEN HURT !
NHTSA complaint #11343393 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER'S SIDE BRAKES ACTIVATED INDEPENDENTLY AND THE VEHICLE SWERVED TO THE LEFT. THE CONTACT STATED THAT THE TRACTION CONTROL SENSOR LIGHT WAS ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
NHTSA complaint #11315584 — an unverified report by a vehicle owner.
I WAS DRIVING STRAIGHT ON DRY PAVEMENT AT APPROXIMATELY 40 MILES PER HOUR (THE SPEED LIMIT) WHEN THE CAR SUDDENLY STARTED VIOLENTLY SHAKING FROM LEFT TO RIGHT. IMAGINE AN EXCITED DOG WAGGING ITS TAIL AND BODY. THAT WAS MY CAR. A YELLOW LIGHT WAS FLASHING ON AND OFF, BUT I COULD NOT DETERMINE WHAT IT WAS UNDER THE CIRCUMSTANCES. THE CAR WAS MAKING A GRINDING NOISE. I IMMEDIATELY STARTED SLOWING THE CAR DOWN. THE BRAKES WERE GRINDING WHEN I DEPRESSED THEM. I PULLED INTO A PARKING LOT TO SEE IF I COULD SEE SOMETHING WRONG. I LEFT THE CAR RUNNING. THERE WAS NOTHING VISIBLE. I GOT BACK INTO THE CAR AND DROVE ABOUT A BLOCK AND THE SAME THING HAPPENED AGAIN SO I PULLED OFF AGAIN, GOT OUT AND LOOKED AGAIN AND SAW NOTHING. I CANNOT REMEMBER IF I SHUT THE CAR OFF OR NOT. I WAS ONLY ABOUT 4 MILES FROM HOME, SO I DECIDED TO AT LEAST TRY TO GET CLOSER TO HOME BEFORE I CALLED SOMEONE FOR HELP. I WAS ABLE TO DRIVE THE CAR HOME WITHOUT INCIDENT. I LOOKED IN THE MANUAL TO TRY TO FIGURE OUT WHAT THE LIGHT WAS AND IT WAS THE TRACTION CONTROL. WHEN I RESTARTED THE CAR, IT WAS ACTING NORMAL. ACCORDING TO THE MANUAL, IF THERE WAS SOMETHING WRONG, THE LIGHT WOULD STAY ON. I HAVE DRIVEN THE CAR ABOUT 20-25 MORE MILES SINCE AND IT HAS NOT REOCCURRED. I HAVE BEEN DRIVING MANY YEARS AND HAVE NEVER HAD A CAR ACT LIKE THIS. I DID SOME SEARCHING ON THE INTERNET AND HAVE FOUND MULTIPLE MUSTANG DRIVERS THAT HAVE HAD SIMILAR EXPERIENCES WITH YEARS 2011 AND NEWER. I ALSO READ THAT FORD HAS HAD OTHER MODELS RECALLED FOR SIMILAR PROBLEMS, BUT NOT MUSTANG. I AM TAKING IT IN TOMORROW TO GET THE PASSENGER AIRBAG RECALL SERVICED. I TOLD THE DEALERSHIP ABOUT THIS PROBLEM AND THEY ARE GOING TO LOOK AT IT (FOR $112) AND TELL ME WHAT THEY FIND.
NHTSA complaint #11286880 — an unverified report by a vehicle owner.
2011 FORD MUSTANG 3.7L V6 CONVERTIBLE, PREMIUM, AUTOMATIC TRANSMISSION THROTTLE BODY FAILURE (PART # AT4Z-9E926-B) WHILE DRIVING, THE CAR SUDDENLY DECELERATES, THE DASHBOARD 'WRENCH LIGHT' COMES ON, THE FRONT END OF THE CAR RUMBLES AND SHAKES, AND THE CAR WILL NOT ACCELERATE, FORCING ME TO PULL OFF THE ROAD. THIS HAPPENS AT MODERATE SPEED ON LOCAL ROADS AND AT HIGHWAY SPEED. IF I PULL OFF THE ROAD, TURN THE CAR OFF, WAIT A FEW MINUTES, AND THEN RESTART, IT USUALLY RUNS NORMALLY. ON ONE OCCASION, IT DID NOT. IT DECELERATED AND THEN STALLED COMPLETELY IN THE MIDDLE OF A FOUR WAY INTERSECTION WHILE I WAS ON THE WAY HOME FROM THE DEALERSHIP AFTER BEING TOLD THERE 'WAS NO CODE,' SO THEY WEREN'T ABLE TO DO ANYTHING ABOUT THE PROBLEM. I COASTED THROUGH THE INTERSECTION, PULLED OVER, TURNED THE CAR OFF AND THEN RESTARTED IT, AFTER WHICH IT RAN FOR ABOUT A MINUTE, SHOOK VIOLENTLY, AND THEN STALLED. EVERY INDICATOR ON THE DASHBOARD WAS ILLUMINATED. IT SEEMED AS IF THE CAR WAS CHOKING. I REPEATED THIS OVER AND OVER, CREEPING DOWN THE SHOULDER, BACK TO THE DEALERSHIP. IN MY CASE, THIS PART HAS BEEN REPLACED THREE TIMES IN THE LAST FIVE YEARS, MOST RECENTLY ON OCT 29, 2019. ACCORDING TO MY SERVICE RECORDS, PART # AT4Z-9E926-B WAS USED FOR EACH REPLACEMENT. APPARENTLY, FORD REPLACES A DEFECTIVE PART WITH ANOTHER DEFECTIVE PART. THIS PART SHOULD BE RECALLED AND REPLACED WITH A DIFFERENT OR IMPROVED PART THAT WILL FIX THE PROBLEM ONCE AND FOR ALL. 2015: CODE P2135, REPLACED THROTTLE BODY ASSEMBLY 2016: SENT AWAY FROM DEALERSHIP, NO FAULT CODES, UNABLE TO VERIFY 2016: RETURNED TO DEALERSHIP SHORTLY AFTER I WAS SENT AWAY; CODE P0315, REPLACED THROTTLE BODY ASSEMBLY 2016: CUSTOMER SATISFACTION PROGRAM 16B23, REIMBURSED FOR THROTTLE BODY REPLACEMENT 2019: NO FAULT CODE NOTED ON SERVICE PAPERWORK, REPLACED THROTTLE BODY ASSEMBLY
NHTSA complaint #11276907 — an unverified report by a vehicle owner.
THE CAR VEERS FROM LANE TO LANE , WITH OUT ANY NOTICE TO THE DRIVER. WHEN YOU ARE DRIVING AT HIGHWAY SPEEDS, IF YOU DO NOT CORRECT YOU WOULD GO OFF THE ROAD.I BROUGHT THIS PROBLEM TO ALAN JAY FORD IN SEBRING FL. THEY TOLD ME THAT FORD SAID NOTHING IS WRONG WITH THE CAR.IFEEL THIS CAR IS DANGEROUS ON THE ROAD.. TO ME AS WELL AS OTHER MOTORISTS PLEASE HELP ME. THIS HAPPENS AT HIGHWAY SPEEDS.
NHTSA complaint #11265412 — an unverified report by a vehicle owner.
I WAS LIKE I WAS DREAMING WHEN AFTER I WAS WOKE UP IN THE HOSPITAL AND THERE WAS A LOT OF TIME MISSING YOU KNOW I CAN REMEMBER AT THE EVERY LITTLE THING I WAS MISSING A LOT OF TIME BEFORE WE WENT OUT AND THE WRECK YOU KNOW RIGHT AFTER A COUPLE OF DAYS OF BEING CONSCIOUS AND NEVER SHOULD HAVE WRECKED YOU KNOW AND IT JUST IT JUST LET NOTHING MAKING NO SENSE AND THEN IT ALL COME CLEAR I WAS KNOCKED OUT BEFORE THE WRECK AN EXAMPLE OF A HOW I DON'T KNOW WHY I DON'T KNOW ALL I KNOW IS I WAS KNOCKED OUT A COUPLE OF THOUSANDS OF A SECOND BEFORE THE RED CUZ I MISSED YOU TOO MUCH OF IT
NHTSA complaint #11255633 — an unverified report by a vehicle owner.
MY 2011 MUSTANG WHEN DRIVING AT AROUND 40MPH THE TRACTION CONTROL LIGHT COME ON AND THE FRONT END STARTS TO WOBBLE IT DON'T HAPPEN ALL THE TIME. I TOOK IT TO HAVE IT CHECK AND WAS TOLD THE RACK AND PINION NEEDED TO BE REPLACED. THE DON'T HAVE BUT 56000 MILES. I DID SOME RESEARCH AND FOUND OUT FORD RECALL SEVERAL VEHICLES WITH THIS SAME PROBLEM. FROM WHAT I FOUND OUT THAT IT MIGHT BE A HEAT OVER THE ELECTRIC GEARBOX
NHTSA complaint #11243148 — an unverified report by a vehicle owner.
WHEN TRAVELING AT 65 MILES A HOUR THE AIRBAG LIGHT, TRACTION CONTROL LIGHTS AND ABS LIGHT CAME ON THE VEHICLE ALSO LOST POWER STEERING. I WAS TOLD THAT BECAUSE THE AIRBAG LIGHT WAS ON THE AIRBAGS WOULD NOT FUNCTION. DEALERS REPORT THAT REAR DRIVER HUB DRIVER SIDE CAUSED THE ISSUE. DEALER REFUSED TO COVER UNDER WARRANTY EVEN THOUGH AIRBAG SYSTEM WAS STILL UNDER WARRANTY.
NHTSA complaint #11221368 — an unverified report by a vehicle owner.
I WAS DRIVING AT APPROXIMATELY 35 MPH WHEN THE VEHICLE STARTED VIBRATING WITH TRACTION CONTROL LIGHTS COMING ON. PULLED INTO A PARKING LOT TURNED OFF CAR AND RAN FINE AFTERWARDS. I HAVE HAD TO PULL OVER ON SEVERAL OCCASIONS DUE TO THE SAME PROBLEM. THEN I HAD MY 10 YEAR OLD IN THE CAR ON THE HIGHWAY.. I WAS JUST GETTING OFF THE ON RAMP ONTO THE HIGHWAY AT APPROXIMATELY 60- 65 MPH AND THE CAR STARTED VIBRATING WITH TRACTION CONTROL LIGHT BLINKING ON DASH . IT WAS SCARY . I HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY TURNED THE CAR OFF AND BACK ON AND PRAYED WE WOULD MAKE IT HOME SAFE. NOW THE STEERING WHEEL IS CONSTANTLY STICKING NOT GLIDING AS I DRIVE . STICKS MORE WHEN MOVING STEERING WHEEL TO THE LEFT. MY 2011 MUSTANG ONLY HAS 57,00 MILES ON IT. AFTER READING OTHER COMPLAINTS, A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THEIR 2011 MUSTANGS. COME ON FORD, HELP US! YOU RECALLED OTHER MODELS BUT NOT THE MUSTANG . I CAN'T AFFORD $3000.00 TO FIX AND THIS IS A CONTINUOUS PROBLEM WITH THE MUSTANG AND YOU LEFT US OUT OF THE RECALL. BACK UP YOUR DEFECTIVE SENSORS AND PARTS AND REPLACE THE BAD BEFORE SOMEONE LOSES THEIR LIFE. OUR LIFE IS IN YOUR HANDS . PLEASE HELP WITH THIS PROBLEM, THIS FIX! PLEASE INCLUDE THE RECALL ON THE 2011 MUSTANGS ! KEEP OUR FAMILIES SAFE!
NHTSA complaint #11217255 — an unverified report by a vehicle owner.
TAMARA RECALL, THE TRACTION LIGHT COME ON AND OFF THE POWER STEERING FAILURE LIGHT COME ON AND MAKES A SCREECHING NOISE, AND THE POWER STEERING GETS EXTREMELY STIFF IN TURNS LIKE IT'S ABOUT TO LOCK UP. THE CAR ONLY HAS 44,000 MILES. ALL THIS HAPPENED WHILE ON A CITY STREET WHEN TURNING. IT'S THE ELECTRIC POWER STEERING/ RACK AND PINION. THERE ARE A LOT OF POST ON YOUTUBE AS WELL.
NHTSA complaint #11163128 — an unverified report by a vehicle owner.
AFTER DRIVING APPROXIMATELY 5 MILES AT HIGHWAY SPEED, SEVERAL WARNING INDICATORS ILLUMINATE, INCLUDING ADVANCETRAK UNAVAILABLE, THE ABS INDICATOR, TRACTION CONTROL INDICATOR, AND AIR BAG INDICATOR. ALL OF THESE SYSTEMS BECOME UNAVAILABLE.
NHTSA complaint #11154381 — an unverified report by a vehicle owner.
09/15/18 THE VEHICLE ELECTRIC STEERING FAIL TO WORK CAUSED THE VEHICLE TO MAKE A HARD RIGHT TURN AND LOCK UP IN DRIVING AT 5 MPH ALMOST HITTING ANOTHER VEHICLE TURN VEHICLE OFF AND RESTART AND WENT BACK TO NORMAL CONDITIONS TOOK THE VEHICLE TO FORD DEALERSHIP 9/15/18 THAT SAME DAY FOR DIAGNOSIS AND REPAIR TECH AND SERVICE ADVISOR PART FAILURE NO REASON WHY PART FAILED MY VEHICLE ONLY HAS 39K MILES THIS SHOULD BE A RECALL AND SAFETY ISSUE. I RECEIVED MY VEHICLE BACK BACK 9/27/18 REPAIRED MADE,SEE IF I CAN GET ASSISTANCE IN REIMBURSED DUE TO PART FAILURE NOT OWNER REPAIR COST 2657.99 PLEASE HELP THANK YOU
NHTSA complaint #11140123 — an unverified report by a vehicle owner.
THIS LETTER IS TO DOCUMENT A SIGNIFICANT ISSUE WITH OUR FORD SHELBY GT350, VIN [XXX], MODEL YR 2017, COLOR: WHITE/BLUE, CURRENT MILEAGE: APPROXIMATELY 1600. IN EARLY MARCH 2018 UPON EXITING A STORE PARKING ONTO AND PULLING ONTO YORBA LINDA BLVD THE VEHICLE EXPERIENCED A SUDDEN POWER LOSS AND ENGINE STOP. THE VEHICLE WOULD NOT RESTART AS IT ROLLED DOWN THE STREET. WE MANAGED TO PULL IT TO THE CURB. BY CYCLING THE IGNITION SYSTEM THE VEHICLE RESTARTED ON A FOURTH ATTEMPT. EACH STARTER CYCLE WAS APPROXIMATELY 10-15 SECONDS. NO WARNING LIGHTS WERE APPARENT PRE OR POST THE EVENT. APPROXIMATELY 1 WEEK LATER, IN MID-MARCH 2018 THE VEHICLE EXPERIENCED THE SAME POWER LOSS AGAIN WHILE PULLING AWAY FROM A STOP SIGN INTO AN INTERSECTION, AGAIN IN YORBA LINDA, CA. THE VEHICLE WAS PUSHED OUT OF THE INTERSECTION, THE STARTER CYCLED, IT CYCLED TWICE FOR APPROXIMATELY 15 SECONDS EACH PERIOD AND ON THE THIRD ATTEMPTED RESTATED. NO WARNING LIGHTS WERE APPARENT PRE OR POST THE EVENT. MOST RECENTLY THE VEHICLE EXPERIENCED 2 DANGEROUS EVENTS. THE VEHICLE WAS GOING DOWNHILL ON A 2 LANE HIGHWAY AT APPROXIMATELY 60 MPH WHEN ALL POWER WAS LOST. ON A DOWNHILL THE VEHICLE COASTED IN GEAR WITH COMPRESSION ENGINE BRAKING SLOWING THE VEHICLE. THE VEHICLE WAS PULLED OVER INTO THE PULL OUT. THE INSTRUMENT PANEL WAS FULLY FUNCTIONAL BUT NO ENGINE POWER, NO WARNING LIGHTS OTHER THAN A YELLOW SQUARE SAYING THE ACCESSORIES WERE POWERED. NO WARNING LIGHTS, NO PROBLEM INDICATOR LIGHTS. THE ENGINE STARTED IMMEDIATELY AFTER REACHING A FULL STOP WITH A SINGLE PRESS OF THE IGNITION BUTTON. LATER THE SAME DAY WHILE ATTEMPTING TO GET TO A DEALERSHIP THE VEHICLE AGAIN LOST POWER WHILE BEGINNING TO ACCELERATE. SPEED WAS 64 MPH. THE VEHICLE HAD NO WARNING LIGHTS OR OTHER INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN IMMEDIATELY TO THE NEAREST DEALER. FORD HAS BEEN NOTIFIED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11090973 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED HARD TO THE LEFT FOR ALMOST A MINUTE BEFORE STOPPING. THE TRACTION CONTROL INDICATOR FLASHED ON AND OFF AND THE ABS ENGAGED. THE VEHICLE WAS TAKEN TO OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222, (502) 426-2500), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
NHTSA complaint #11076829 — an unverified report by a vehicle owner.