Owners have filed 573 complaints
about the 2012 Ford Mustang with NHTSA between 2011 and 2026.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 4 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 86
Against the median year of the Ford Mustang. 50 means typical for this
model; 100 means roughly double.
Severity — 50
9.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
58% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
2041.7%
Manual Transmission
2041.7%
Automatic Transmission
36.3%
Motor
12.1%
Back UP Lights
12.1%
Temporary/Emergency Spare Tire
12.1%
Sidewall
12.1%
AIR Conditioner
12.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
4110.5%
1,000 – 9,999 miles
8120.8%
10,000 – 24,999 miles
7419.0%
25,000 – 49,999 miles
7619.5%
50,000 – 74,999 miles
7218.5%
75,000 – 99,999 miles
287.2%
100,000 – 149,999 miles
133.3%
150,000+ miles
51.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2011peak 19Apr 2026
NHTSA investigations into the 2012 Ford Mustang
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE11024Opened 3 Aug 2011Closed 14 Dec 2011POWER TRAIN:MANUAL TRANSMISSION
Inability to shift gears on acceleration
The Office of Defects Investigations (ODI) analyzed complaint data provided by Ford as well as complaints submitted to ODI from consumers.In total, there were 364 unique reports indicating various shift quality issues while driving.Ford identified several factors that may contribute to shift quality concerns in the subject vehicles, including cold transmission, clutch stay-out at high engine speeds, gear clash or grinding, and gradual loosening of clutch plate bolts in some early production vehicles.The largest percentage of complaints indicated higher than expected shift efforts in cold ambie...
Recalls on the 2012 Ford Mustang
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
21V081000
AIR BAGS:FRONTAL
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
21E013000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V001000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators a
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
17V024000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
16V248000
POWER TRAIN:AUTOMATIC TRANSMISSION
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Risk: An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
15V319000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
12V190000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Risk: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20210778,811 units in Canada
Airbag
Issue: This recall is for certain vehicles that had the driver-front and/or passenger-front airbag inflator replaced after a collision or theft. An obsolete airbag may have been installed. On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: The company will notify owners by mail and instruct you to take your vehicle to a Ford dealer to inspect the driver and/or passenger airbag inflator or module and replace it, if necessary. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 2019005300,898 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional note: This recall supersedes recalls 2016-347 (Ford Safety Improvement Program 16S26), 2017-024 (Ford Recall 17S01) and 2018-035 (Ford Recall 18S01). Vehicles repaired under the previous recalls do not require repair under this recall.
Recall 201618317,900 units in Canada
Powertrain
Certain vehicles equipped with a 6-speed automatic transmission may experience an intermittent loss of the Transmission Output-shaft Speed Sensor (OSS) signal to the Power Control Module. This could potentially cause an unintended downshift into first gear, which depending on vehicle speed at the time of the downshift, may cause the rear tires to slide or lock up until the vehicle slows. This may result in a loss of vehicle control without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the Powertrain Control Module with updated software.
Recall 201523263,700 units in Canada
Airbag
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall supersedes special service campaign 2015-052. Correction: Depending on the model, dealers will either replace the driver frontal airbag inflator or airbag module. All vehicles having received a replacement inflator as part of a previous special service campaign will have a replacement inflator installed.
Recall 20121491,125 units in Canada
Powertrain
Certain vehicles may have been equipped with an incorrectly manufactured Transmission Range Sensor. In some instances, when the shift lever is placed in the "R" position, signal may not be provided to the electronic transmission range indicator "PRNDL" for "R" illumination and/or for backup lamp activation. Should the backup lamps fail to illuminate, the driver's intentions to reverse may not be conveyed clearly to other motorists and/or pedestrians, which could result in property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the Transmission Range Sensor.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 90,000 milesBiloxi, MSCrash
POWER TRAIN
The contact owns a 2012 Ford Mustang. The contact stated that while driving at 60 MPH, the vehicle started to jerk and downshifted. The contact then stated that the speedometer and RPM’s started to fluctuate rapidly. All the warning lights were illuminated. As a result, the contact crashed into a metal road post and a tree. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission seized and needed to be replaced. The contact was informed by the mechanic of the NHTSA Campaign Number 16V248000 (Power Train). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified however, the contact was unsuccessful. The 90,000.
NHTSA complaint #11492071 — an unverified report by a vehicle owner.
at 16,000 milesChicopee, MAFire
SEATS
I WAS DRIVING AND PULLED OVER BECAUSE MY BACK WAS BEING BURNED. MY DRIVER'S SEAT CAUGHT FIRE DUE TO HEATED SEATS MALFUNCTION. FORTUNATELY SMOTHERING THE FIRE DIDN'T REQUIRE HELP FROM THE FIRE DEPARTMENT. I CALLED MARCOTTE FORD. THEY TOLD ME IT WOULD COST $85.00 JUST TO LOOK AT IT. I CALLED THE FORD CORPORATION. FORD REFUSES TO TAKE ACCOUNTABILITY. THE LEAST THEY COULD DO, IS DISABLE THE BUTTON SO THERE ISN'T RISK OF STARTING ANOTHER FIRE.*DT CONSUMER STATED SEAT COILS SHORT CIRCUITED AND THE DAMAGE IS INSIDE AND OUT. CONSUMER PAID OVER $300.00 FOR AFTER MARKET SOLUTION.
NHTSA complaint #11386364 — an unverified report by a vehicle owner.
South Ozone Park, NYCrash1 injured
AIR BAGS
I WAS RECENTLY INVOLVED IN A FRONT END COLLISION AND THE AIRBAGS DID NOT DEPLOY.
NHTSA complaint #11244068 — an unverified report by a vehicle owner.
South Ozone Park, NYCrash1 injured
STRUCTURE:BODY
I WAS RECENTLY INVOLVED IN A FRONT END COLLISION AND THE AIRBAGS DID NOT DEPLOY.
NHTSA complaint #11244068 — an unverified report by a vehicle owner.
at 23,600 milesSAN Diego, CACrash1 injured
SEAT BELTS
TAKATA RECALL - I WAS AT A STOPLIGHT DURING RUSH HOUR ON A BUSY CITY STREET. THE LIGHT TURNED GREEN AND BEFORE I MADE IT 10 FEET THE CAR IN FRONT OF ME SLAMMED ON HIS BRAKES. I HIT HIM FROM BEHIND, IT WAS A VERY MINOR IMPACT BUT MY AIRBAG DEPLOYED AND EXPLODED/RUPTURED OVER MY LAP. IT SHATTERED MY IPHONE AND BURNED MY LEFT LEG ABOUT 6 INCHES ABOVE MY KNEE. UPON INSPECTION OF THE FRONT END OF MY CAR I SAW VIRTUALLY NO VISIBLE DAMAGE, ONLY A 2CM PAINT CHIP AND A VERY SLIGHTLY BENT LICENSE PLATE. MY CAR DRIVES PERFECTLY, THERE ARE NO INDICATOR LIGHTS EXCEPT FOR THE AIRBAG LIGHT. THIS LEADS ME TO BELIEVE THAT I AM DEALING WITH A FAULTY DEFECTIVE TAKATA AIRBAG. I ALSO WANT TO ADD THAT I ALREADY HAD MY PASSENGER SIDE AIRBAG REPLACED DUE TO A RECALL NOTICE I RECEIVED ABOUT 6 MONTHS AGO.
NHTSA complaint #11230474 — an unverified report by a vehicle owner.
at 23,600 milesSAN Diego, CACrash1 injured
AIR BAGS
TAKATA RECALL - I WAS AT A STOPLIGHT DURING RUSH HOUR ON A BUSY CITY STREET. THE LIGHT TURNED GREEN AND BEFORE I MADE IT 10 FEET THE CAR IN FRONT OF ME SLAMMED ON HIS BRAKES. I HIT HIM FROM BEHIND, IT WAS A VERY MINOR IMPACT BUT MY AIRBAG DEPLOYED AND EXPLODED/RUPTURED OVER MY LAP. IT SHATTERED MY IPHONE AND BURNED MY LEFT LEG ABOUT 6 INCHES ABOVE MY KNEE. UPON INSPECTION OF THE FRONT END OF MY CAR I SAW VIRTUALLY NO VISIBLE DAMAGE, ONLY A 2CM PAINT CHIP AND A VERY SLIGHTLY BENT LICENSE PLATE. MY CAR DRIVES PERFECTLY, THERE ARE NO INDICATOR LIGHTS EXCEPT FOR THE AIRBAG LIGHT. THIS LEADS ME TO BELIEVE THAT I AM DEALING WITH A FAULTY DEFECTIVE TAKATA AIRBAG. I ALSO WANT TO ADD THAT I ALREADY HAD MY PASSENGER SIDE AIRBAG REPLACED DUE TO A RECALL NOTICE I RECEIVED ABOUT 6 MONTHS AGO.
NHTSA complaint #11230474 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Kuwait City, TX
AIR BAGS
I am the owner of a 2012 Ford Mustang GT currently located in Kuwait. My vehicle has an open Takata airbag safety recall, which is a life-threatening defect. I contacted the authorized Ford dealer in Kuwait and Ford Middle East, but both refused to perform the recall repair, stating that the vehicle is a “gray market import” and not eligible. They also attempted to condition the repair on paid service, which is unrelated to safety recalls. Additionally, the authorized dealer informed me that my vehicle has a total of four open recalls, not just the Takata airbag recall. Despite this, they still refused to perform any of the recall repairs due to the vehicle being a “gray market import.” This refusal leaves me driving an unsafe vehicle with no official repair solution. Safety recalls should not be denied based on geographic location, as they are a manufacturer responsibility tied to the vehicle. I am requesting investigation into this issue.
NHTSA complaint #11734459 — an unverified report by a vehicle owner.
at 56,000 milesGreensboro, NC
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
The contact owns a 2012 Ford Mustang. The contact stated while driving at various speeds, the front windshield wipers independently activated. There were no warning lights illuminated. Additionally, the contact stated that the front windshield wiper fluid reservoir failed to drain the excess water as intended. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The vehicle was taken to a local independent mechanic for a second opinion, where it was diagnosed, and the contact was informed that the windshield wiper motor needed to be replaced. The vehicle was repaired at the consumer's expense; however, after 3 months the failure reoccurred. The vehicle was taken back to the same local independent mechanic for the windshield wiper motor replacement. The manufacturer was made aware of the failure. The failure mileage was approximately 56,000.
NHTSA complaint #11665862 — an unverified report by a vehicle owner.
Dickinson, TX
UNKNOWN OR OTHER
Down shifting in to first and reverse problems nothing wrong with transmission
NHTSA complaint #11665087 — an unverified report by a vehicle owner.
Sterling, CO
AIR BAGS
I bought the car on Dec 20th 2024. The dealership informed me of the recall and turned off the passenger side airbag. I returned to the dealership as scheduled about 2 weeks later. When I went to pick up my car after work the service center said they couldn't fix the problem because the airbag didn't exist and sent me on my way. I tried calling the sales person but had to leave a message. There has been no other communication.
NHTSA complaint #11648635 — an unverified report by a vehicle owner.
Ponte Vedra, FL
VEHICLE SPEED CONTROL
Speedometer went to zero while driving and seemed to be in neutral. Could not accelerate. Also low fuel warning light came on when I had a full tank. After car was shut off and restarted speedometer seemed fine for about 1 mile, then self accelerated. Now continues to read zero and can not accelerate unless I restart engine.
NHTSA complaint #11641506 — an unverified report by a vehicle owner.
Ponte Vedra, FL
UNKNOWN OR OTHER
Speedometer went to zero while driving and seemed to be in neutral. Could not accelerate. Also low fuel warning light came on when I had a full tank. After car was shut off and restarted speedometer seemed fine for about 1 mile, then self accelerated. Now continues to read zero and can not accelerate unless I restart engine.
NHTSA complaint #11641506 — an unverified report by a vehicle owner.
Ponte Vedra, FL
ELECTRICAL SYSTEM
Speedometer went to zero while driving and seemed to be in neutral. Could not accelerate. Also low fuel warning light came on when I had a full tank. After car was shut off and restarted speedometer seemed fine for about 1 mile, then self accelerated. Now continues to read zero and can not accelerate unless I restart engine.
NHTSA complaint #11641506 — an unverified report by a vehicle owner.
Heath, OH
POWER TRAIN
Transmission seems to lose power while driving, the car will barely pull itself but the rpms increase if I accelerate. This has happened several times while driving and occasionally there are dash lights lighting and speedometer/gas gauge doesn’t work but that doesn’t happen every time. When it happens I pull over and shut it down and restart and it runs correctly until it happens again! I do a lot of highway driving and the car just “falling flat” on a multi-lane highway at 70+ mph is definitely a safety issue! I have taken it to my local fastlane shop and the car was driven but didn’t malfunction at that time. He advised me to try to drive it there if it happened again, but I have never been close to the shop at the times it happens or they are closed. There is no advance warning, it happens at various speeds and even on takeoff after stopping for traffic lights. I once was pulling into traffic when it happened and didn’t have enough power to get to my lane before it fell flat! Fortunately I could back up before getting hit by oncoming traffic.
NHTSA complaint #11620253 — an unverified report by a vehicle owner.
Heath, OH
ELECTRICAL SYSTEM
Transmission seems to lose power while driving, the car will barely pull itself but the rpms increase if I accelerate. This has happened several times while driving and occasionally there are dash lights lighting and speedometer/gas gauge doesn’t work but that doesn’t happen every time. When it happens I pull over and shut it down and restart and it runs correctly until it happens again! I do a lot of highway driving and the car just “falling flat” on a multi-lane highway at 70+ mph is definitely a safety issue! I have taken it to my local fastlane shop and the car was driven but didn’t malfunction at that time. He advised me to try to drive it there if it happened again, but I have never been close to the shop at the times it happens or they are closed. There is no advance warning, it happens at various speeds and even on takeoff after stopping for traffic lights. I once was pulling into traffic when it happened and didn’t have enough power to get to my lane before it fell flat! Fortunately I could back up before getting hit by oncoming traffic.
NHTSA complaint #11620253 — an unverified report by a vehicle owner.
Terrell, TX
ELECTRICAL SYSTEM
Windshield wipers turn on randomly and will not stay on when switch is on, also sprays washer fluid on windshield randomly and wipers do not work making it a very dangerous driving hazard
NHTSA complaint #11615102 — an unverified report by a vehicle owner.
Terrell, TX
VISIBILITY/WIPER
Windshield wipers turn on randomly and will not stay on when switch is on, also sprays washer fluid on windshield randomly and wipers do not work making it a very dangerous driving hazard
NHTSA complaint #11615102 — an unverified report by a vehicle owner.
at 180,000 milesModesto, CA
POWER TRAIN
The contact owns a 2012 Ford Mustang. The contact stated while driving at undisclosed speeds, the vehicle started stalling. The contact pulled over to the side of the road; however, the vehicle failed to restart. The vehicle was towed to the dealer and was diagnosed with transmission range sensor failure. The vehicle was not repaired. The contact discovered NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.
NHTSA complaint #11588503 — an unverified report by a vehicle owner.
at 180,000 milesModesto, CA
EXTERIOR LIGHTING
The contact owns a 2012 Ford Mustang. The contact stated while driving at undisclosed speeds, the vehicle started stalling. The contact pulled over to the side of the road; however, the vehicle failed to restart. The vehicle was towed to the dealer and was diagnosed with transmission range sensor failure. The vehicle was not repaired. The contact discovered NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.
NHTSA complaint #11588503 — an unverified report by a vehicle owner.
Fontana, CA
POWER TRAIN
Recently started having erratic shifting issues. Will downshift randomly out of nowhere while driving. Sometimes will just be stuck in 1st gear and won’t go anywhere until I pull over and shut off/start up again. Dangerous because I never know when it will do it. Might seem like everything is fine and then all of a sudden, it downshifts and loses power. Rpm’s rise but car has no power. Have to figure out how to get out of the way. As stated in ford’s “ Customer Satisfaction Program 16N02,” my 2012 has all the symptoms and I have DTC code P0731 but dealer refused to service my vehicle because it doesn’t show up with my VIN, even though it’s a 2012 and I clearly need my Molded Leadframe replaced.
NHTSA complaint #11573018 — an unverified report by a vehicle owner.
Fontana, CA
VEHICLE SPEED CONTROL
Recently started having erratic shifting issues. Will downshift randomly out of nowhere while driving. Sometimes will just be stuck in 1st gear and won’t go anywhere until I pull over and shut off/start up again. Dangerous because I never know when it will do it. Might seem like everything is fine and then all of a sudden, it downshifts and loses power. Rpm’s rise but car has no power. Have to figure out how to get out of the way. As stated in ford’s “ Customer Satisfaction Program 16N02,” my 2012 has all the symptoms and I have DTC code P0731 but dealer refused to service my vehicle because it doesn’t show up with my VIN, even though it’s a 2012 and I clearly need my Molded Leadframe replaced.
NHTSA complaint #11573018 — an unverified report by a vehicle owner.
Ridgeville, SC
POWER TRAIN
The transmission down shifted to first gear and the rear tires locked up. Skidding on the highway.
NHTSA complaint #11555474 — an unverified report by a vehicle owner.
Baypoint, CA
AIR BAGS
driver and passenger airbags were replaced under a recall and now theres a airbag warning light showing up on my dash.
NHTSA complaint #11519015 — an unverified report by a vehicle owner.
at 67,000 milesWilliamsburg, KY
POWER TRAIN
The contact owns a 2012 Ford Mustang. The contact stated that while driving 55 MPH, the transmission unexpectedly downshifted to first gear and the vehicle's rear tires ceased. Additionally, the speedometer failed. The air bag warning light, the traction control warning light and the check engine warning light were illuminated. The contact used an OBD reader and read the DTC code P0720. The contact related the failure to NHTSA Campaign Number: 16V248000 (Power Train). The vehicle was not diagnosed nor repaired by an independent mechanic or a dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 67,000.
NHTSA complaint #11513987 — an unverified report by a vehicle owner.
Clayton, NC
TIRES:SIDEWALL
There was a pencil mark on the inside tire wall where there was a leak. On the test drive there was a light on the dash indicating low pressure. Prior to pick up I was told it was repaired. On -27-23 I was driving the car and was lusting towards the center of the road after I regained control I had the tire checked at a tire shop and found that a patch had been put on the inside of the tire on the sidewall. The problem was reported to BBB and the dealer has not responded. I am in possession of the tire. No one has inspected the tire.
NHTSA complaint #11510364 — an unverified report by a vehicle owner.
Vallejo, CA
POWER TRAIN
The rear end creaks and the 2nd gear grinds and pops out in the manual transmission
NHTSA complaint #11493327 — an unverified report by a vehicle owner.
Vallejo, CA
SUSPENSION
The rear end creaks and the 2nd gear grinds and pops out in the manual transmission
NHTSA complaint #11493327 — an unverified report by a vehicle owner.
at 90,000 milesBiloxi, MSCrash
POWER TRAIN
The contact owns a 2012 Ford Mustang. The contact stated that while driving at 60 MPH, the vehicle started to jerk and downshifted. The contact then stated that the speedometer and RPM’s started to fluctuate rapidly. All the warning lights were illuminated. As a result, the contact crashed into a metal road post and a tree. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission seized and needed to be replaced. The contact was informed by the mechanic of the NHTSA Campaign Number 16V248000 (Power Train). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified however, the contact was unsuccessful. The 90,000.
NHTSA complaint #11492071 — an unverified report by a vehicle owner.
Katy, TX
POWER TRAIN
The transmission is leaking between where engine and transmission meet and it will not go into gears correctly
NHTSA complaint #11484321 — an unverified report by a vehicle owner.
at 160,000 milesWills Point, TX
POWER TRAIN
The contact owns a 2012 Ford Mustang. The contact stated while driving 60 MPH, the rear wheels locked up and the speedometer displayed 0 MPH. The vehicle started sliding sideways, causing the contact to almost lose control of the vehicle. The contact was able to veer to the side of the roadway. The contact then pulled into the nearest gas station, parked, and turned off the vehicle. The contact resumed driving; however, the failure reoccurred while driving 40 MPH. The vehicle was towed to an unknown dealer who informed the contact that they could not diagnose the vehicle as the transmission specialist was not available. The contact drove to his residence. The vehicle was towed to a second dealer where it was being diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in NHTSA Campaign Number: 16V248000 (Power Train). The manufacturer referred the contact to the NHTSA. The failure mileage was approximately 160,000.
NHTSA complaint #11475930 — an unverified report by a vehicle owner.
at 130,000 milesLiverpool, NY
POWER TRAIN
The contact owns a 2012 Ford Mustang. The contact stated that after starting the vehicle and shifting into the drive and reverse, the vehicle would no drive forward or move backward. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not notified. The failure mileage was 130,000.
NHTSA complaint #11470710 — an unverified report by a vehicle owner.