1,138 of the
20,348 complaints filed about the Honda Civic
are about the glass, mirrors and wipers —
100% of everything owners reported.
The worst model year for it is 2006.
1,138
Complaints
100%
Share of all complaints
16
Crashes
1
Fires
Windows, Mirrors & Wipers complaints by model year
My air conditioning failed producing cool air in late 2020. I took it to Honda Penske in Ontario. The said at that time the Evaporator core is leaking but it not covered by warranty. I had pay out of pocket to install freon and that would like me for 5-6 months however the same problem would return. The following year I took it to El Monte Honda dealership where I purchased the car. They reviewed and stated the same the problem and they couldnt do anything about it. I once again had to pay out of pocket to install freon myself. Any local shop installs freon for $500. I have had to do that every summer of the last 4-5 years. My most recent visit was to Penske Honda which told me there is a recall for the AC Condensor, which was performed along with installing of freon. The same problem arises after 3 months where the evaporator core doesnt hold in the cool air, it leaks and eventually doesnt produce cool air at all. Hot days can be miserable especially with my kids in the Car.
NHTSA complaint #11763431 — an unverified report by a vehicle owner.
The evaporator core failure (leaking). It affects defrosting windshield causing visibility and safety issues. Diagnosed at dealership after condenser and compressor shaft seal extended warranty work completed. Evaporator core diagnosed 3 months after same dealership did warranty work.
NHTSA complaint #11763461 — an unverified report by a vehicle owner.
I'm submitting a complaint for visibility concerns because the A/C system is plauged with issues on this vehicle. When A/C systems don't function properly it causes a visibility concern because the defogger won't clear the windshield (especially in the cold winters in my home state of [XXX]). This is the first series that Honda used this type of refrigerant (R-1234yf) and they ended up having issues with a few other vehicles when introducing this refrigerant. They released Warranty Extension 6A5 for this series to cover the A/C compressor and a shaft seal for premature failure due to complications with the refrigerant. In my opinion this was a bandaid-fix applied in an attempt to sweep the issue under the rug. My car's A/C has failed 3 times in the 5 years that I've owned it. I took it to Hoda last week and they said this time it was the evaporator and that it's $2,700 to fix. I would argue that all parts in this A/C system (including the evaporator and condenser) are affected by the same issues that cause premature failure in the Compressor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11761902 — an unverified report by a vehicle owner.
The Body Control Module (BCM) on my 2017 Honda Civic suffered an internal failure, creating immediate safety hazards. The defect caused persistent parasitic battery drain, sudden vehicle power loss, and erratic electrical behavior. A faulty BCM can cause critical safety components—such as exterior lighting, turn signals, and windshield wipers—to fail without warning while driving. Honda has already recalled 2018–2020 Accords and 2019–2020 Insights for identical BCM programming and hardware failures (NHTSA Campaign 20V771000 / Honda Campaign X95). My 2017 Civic utilizes similar BCM architecture and exhibits the exact same dangerous failure symptoms. This component defect is widespread across multiple Honda platforms from this generation, and the safety recall must be expanded to include the Honda Civic before a catastrophic electrical failure results in a crash or injury. I had to replace the unit entirely out of pocket to ensure the vehicle was safe to operate.
NHTSA complaint #11759494 — an unverified report by a vehicle owner.
The contact owns a 2020 Honda Civic. The contact stated that while driving at an undisclosed speed, the compressor shaft failed, and the shaft seal caused further damage to the compressor and caused an additional failure. The contact associated the failure with Technical Service Bulletin: 23-039. The dealer was contacted and diagnosed the vehicle with compressor failure. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the warranty only covered the shaft seal and not the compressor. The failure mileage was approximately 166,000.
NHTSA complaint #11758273 — an unverified report by a vehicle owner.
Rear window wiper failed to operate when transmission put in reverse. Should have operated automatically. Rear window wiper failed to respond to switch position when selected to on. Scan tool shows body control module receiving switch input but no output to wiper motor. Rear window washer comes on without switch being moved to on position when car is turned on and will not turn off unless car is turned off or fuse is pulled. Unable to control wiper washer system. No warning lights noted and no faults found during scanning. There has been recalls on other model's of this year and brand of car for defective body control module. Rear wiper motor and switch stalk were replaced with known good parts, no fix.
NHTSA complaint #11757930 — an unverified report by a vehicle owner.
Honda has known about an issue with their 2016-2020 vehicles where the evaporator stops working. They continued to use the same part for the AC and because the evaporator does not work any longer, the windshield doesn’t correctly defog and it obstructs my vision.
NHTSA complaint #11756214 — an unverified report by a vehicle owner.
So my 2018 Honda Civic has been affected by the known AC condenser leaks and compressor shaft seal leaks, that Honda has provided an extended warranty for. However they have also found a massive leak at the evaporator. To which Honda has not provided an extended warranty for. This is a huge concern because I am unable to defog my windows without AC and makes it very difficult to see while driving in conditions that my window my fog up. I have not been in an accident currently, but I see this as a massive problem for myself and other Honda owners. Customer service has just formally denied my claim for a curtesy repair for the evaporator. It is very disheartening and Honda should be held responsible.
NHTSA complaint #11753377 — an unverified report by a vehicle owner.
The contact owns a 2017 Honda Civic. The contact stated that while purchasing the vehicle, the contact became aware that the A/C was inoperable. Before purchasing the vehicle, the contact asked the dealer to replace the A/C condenser, and the component was replaced. The contact stated that three years later, the A/C compressor was replaced again, but the shaft seal was not replaced. The contact stated that on June 30, the evaporator failed, causing fumes to enter the A/C and there was bacteria trapped due to oil leaks from the shaft seal. The vehicle was taken to the dealer, where it was diagnosed with the failure of the evaporator, causing the oil from the shaft seal to leak into the evaporator. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 125,500.
NHTSA complaint #11753040 — an unverified report by a vehicle owner.
The contact owns a 2017 Honda Civic. The contact stated that while purchasing the vehicle, the contact became aware that the A/C was inoperable. Before purchasing the vehicle, the contact asked the dealer to replace the A/C condenser, and the component was replaced. The contact stated that three years later, the A/C compressor was replaced again, but the shaft seal was not replaced. The contact stated that on June 30, the evaporator failed, causing fumes to enter the A/C and there was bacteria trapped due to oil leaks from the shaft seal. The vehicle was taken to the dealer, where it was diagnosed with the failure of the evaporator, causing the oil from the shaft seal to leak into the evaporator. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 125,500.
NHTSA complaint #11753040 — an unverified report by a vehicle owner.
In June 2026, the HVAC system in my 2019 Honda Civic 2.0L failed because the evaporator core developed a premature leak or crack. AutoNation Honda O’Hare inspected the vehicle and diagnosed the evaporator core as the failed component. The vehicle is available for inspection upon request. This failure creates a serious visibility hazard. During rain and humid conditions, the windshield and side windows fog rapidly. Because the air-conditioning system can no longer adequately remove moisture from the cabin air, the defrost and defog functions do not clear the glass effectively. This can severely obstruct my view of the road, nearby vehicles, pedestrians, and other hazards while driving. I have also noticed a persistent chemical odor coming from the vents. Because the evaporator core is located inside the HVAC housing, I am concerned that refrigerant, compressor oil, or other HVAC residue may be entering the passenger compartment. This creates a potential exposure concern, especially when the vehicle is operated with the windows closed. I received no specific dashboard warning that the evaporator core was failing. The first noticeable symptoms were reduced cooling, ineffective windshield defogging, and the chemical odor from the vents. Honda has extended warranty coverage for certain air-conditioning condenser and compressor failures affecting this generation of Civic, but it does not cover the evaporator core. I contacted Honda and requested goodwill assistance with the costly repair. Honda refused to provide any goodwill discount despite the known pattern of air-conditioning failures and the safety consequences of losing effective windshield dehumidification. I request that NHTSA investigate evaporator-core failures in 10th-generation Honda Civics and determine whether a safety recall or expanded manufacturer remedy is warranted.
NHTSA complaint #11752656 — an unverified report by a vehicle owner.
I reported this issue to insurance. The facts are that when I was watching a family member’s toddler, I went to my vehicle to grab a stack of papers. While holding her, I reached in and grabbed the papers sitting directly on the back seat of the coupe vehicle (I.e., easy to reach). Upon grabbing the papers in one hand and holding her on my left hip, I shut the drivers side door and began walking toward the home. Immediately, I heard an odd sound like a rustle or possibly an animal scurrying. I looked around confused because I hadn’t seen anything and it wasn’t too dark. Then I looked closer and the entirety of my back windshield was shattered into a billion pieces leaking into my back seats and onto the car seat placed there for when I frequently pick up the toddler. I can’t help but think of what would’ve happened if she was in her car seat and the glass shards (which were many, sharp and permeating through each crevice and likely will remain until somehow discovered or hurting someone) would’ve fell there. Many honda owners experienced this issue of combustion in the rear windshield. It’s not safe or right. A recall should be made.
NHTSA complaint #11747930 — an unverified report by a vehicle owner.
The windshield wiper design and wiper fluid nozzle make visibility worse. The nozzle doesn’t spray until the wiper is at the top of the windshield amd sprays the fluid off the side of the car instead of onto the windshield for the wipers to clear. The little bit that does hit the windshield is enough to smear any smudge or bug right in front of drivers face making them extremely dangerous.
NHTSA complaint #11745404 — an unverified report by a vehicle owner.
The A/C failed completely, blowing hot air (80+°F) in extreme Phoenix heat. The issue recurred identically after a dealer misdiagnosis and gas recharge last year. A formal inspection by Showcase Honda on May 28, 2026 (RO# 838832), confirmed a dual leak: the A/C Compressor Shaft Seal (under warranty extension) and the A/C Evaporator Core were leaking refrigerant simultaneously. Due to severe local heat waves, repairs were completed at the dealer on June 15, 2026. Invoices are available upon request. This defect severely risks vehicle safety. Driving in Arizona's 100+°F heat without A/C causes immediate heat exhaustion for passengers. Also, losing the defroster causes sudden windshield fogging during humidity shifts, creating a blind visibility hazard. No warning lamps preceded the failure. Crucially, the 10-year warranty extension is rapidly expiring for early 10th-gen Civic owners, leaving us unprotected. NHTSA must mandate Honda to extend the compressor/condenser warranty to a LIFETIME warranty. Furthermore, because the Evaporator Core inherently fails at the exact same time due to the same loop defect, Honda must expand coverage to include the Evaporator Core as a fully covered component. Partial coverage is a widespread safety hazard and a financial injustice for consumers.
NHTSA complaint #11745135 — an unverified report by a vehicle owner.
The vehicle has experienced a complete failure of the A/C condenser unit due to refrigerant leaks originating from manufacturing defects in the tube walls. This matches the exact physical failure described in Honda Service Bulletin TSB #19-091. However, the manufacturer is refusing coverage because this specific VIN falls just outside their current arbitrary cutoff list. This component failure directly impacts vehicle safety by disabling the vehicle's capability to dehumidify the cabin and clear a heavily fogged windshield during sudden humidity or temperature changes, causing an immediate visibility hazard.
NHTSA complaint #11740234 — an unverified report by a vehicle owner.
The windshield wiper fluid is built into the wipers. The fluid sprays at the edge of my windshield, thus not spraying the windshield at all, and all fluid is lost. My windshield gets smeared worse than it was prior to tuening the fluid on and not cleaned at all. This presents a huge safety issue during the winter months when the windshield gets heavily soiled from sand on the road. Finding somewhere safe enough to pull over, and having Windex on hand will be necessary to keep visibility possible due to the unsafe design of the wiper fluid wipers. It also creates a safety issue when the sun is shining through the front windshield and visibility due to the smeared, dirty windshield. Honda said they ate not defective, it is how they were designed. This design is defective amd causes a large safety hazard.
NHTSA complaint #11740273 — an unverified report by a vehicle owner.
The rear window shattered while driving. I had turned on my rear window defroster to help clear the window of fog. Several minutes later there was a loud pop, and I saw a hole in the lower left corner of the window under the spoiler, and the rest of the glass was cracked. I pulled over to see if something had hit the window, and there was no evidence of that happening.
NHTSA complaint #11738376 — an unverified report by a vehicle owner.
Sunroof glass suddenly shattered while driving with no impact. Very scary and Honda said it could be thousands to fix it. They say this has never happened before at their dealership and they've never heard of it happening.
NHTSA complaint #11734619 — an unverified report by a vehicle owner.