Owners have filed 166 complaints
about the 2024 Honda Civic with NHTSA between 2023 and 2026.
The largest single group is the steering.
Across this model's run it ranks 25 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 14
Against the median year of the Honda Civic. 50 means typical for this
model; 100 means roughly double.
Severity — 93
18.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
95% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
1126.8%
Assist
922.0%
Adaptive Cruise Control
819.5%
Warning
512.2%
Warnings
49.8%
Body
24.9%
Body Control Module/Bcm
12.4%
Automatic Steering
12.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
29.5%
1,000 – 9,999 miles
628.6%
10,000 – 24,999 miles
1047.6%
25,000 – 49,999 miles
314.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2023peak 17Aug 2026
NHTSA investigations into the 2024 Honda Civic
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA23003Opened 29 Nov 2023Closed 28 Jan 2025STEERING
Momentary Increased Steering Effort
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ qu...
Recalls on the 2024 Honda Civic
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
24V859000
SEATS:CRITICAL FASTENERS
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Risk: An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
24V744000
STEERING
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Risk: Difficulty steering can increase the risk of a crash.
23V704000
STEERING:RACK AND PINION
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
Risk: A damaged tire can fail and increase the risk of a crash or injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024588239,462 units in Canada
Steering
Issue: On certain vehicles, the steering gearbox may not have been manufactured properly. As a result, there could be a sudden change in steering feel and an increase in steering effort. Safety Risk: A sudden change in steering effort could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to add grease to the steering gearbox and replace the electronic power steering spring.
Recall 202356253 units in Canada
Steering
Issue: On certain vehicles, the incorrect steering gear box assembly may have been installed during a repair. As a result, the tires could become damaged by contact with the chassis and fail. Safety Risk: A tire failure could cause a loss of control and increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the steering gear box assembly. The dealer will also inspect the tires for damage and replace them, as necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 37,082 milesMoss Pointe, MSCrash1 injured
AIR BAGS
The contact owned a 2024 Honda Civic. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a six-vehicle crash on a major highway. The contact vehicle was crashed into twice on the front end and once on the rear. The contact stated that the contact's vehicle was the fifth vehicle involved in the six-vehicle crash. The air bags did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned a total loss by the insurance company. The contact was later treated at a local medical center. The contact sustained injuries to the right side, upper and lower back, and the neck. A Police report was filed. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 37,082.
NHTSA complaint #11723242 — an unverified report by a vehicle owner.
at 22,083 milesRiverside, CACrash1 injured
SEAT BELTS
The contact leased a 2024 Honda Civic. The contact stated that while driving at 70 MPH, and making a lane change, the steering wheel overcorrected the change due to the automatic lane corrector and swerved across two lanes inadvertently, and collided with a semitruck and then into a wall. The air bag deployed, and the driver's seat belt independently unlatched. The contact stated that the seat belt unbuckled at some point during the collision. The contact sustained face burns and lacerations, right arm/shoulder, and right side rib injuries. Medical attention was needed for the contact. A police report was filed. The vehicle was towed to a lot where the vehicle was deemed a total loss. The manufacturer was notified of the failure. The failure mileage was 22,083.
NHTSA complaint #11709941 — an unverified report by a vehicle owner.
at 22,083 milesRiverside, CACrash1 injured
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
The contact leased a 2024 Honda Civic. The contact stated that while driving at 70 MPH, and making a lane change, the steering wheel overcorrected the change due to the automatic lane corrector and swerved across two lanes inadvertently, and collided with a semitruck and then into a wall. The air bag deployed, and the driver's seat belt independently unlatched. The contact stated that the seat belt unbuckled at some point during the collision. The contact sustained face burns and lacerations, right arm/shoulder, and right side rib injuries. Medical attention was needed for the contact. A police report was filed. The vehicle was towed to a lot where the vehicle was deemed a total loss. The manufacturer was notified of the failure. The failure mileage was 22,083.
NHTSA complaint #11709941 — an unverified report by a vehicle owner.
Southbridge, MACrash
STEERING
The contact owns a 2024 Honda Civic. The contact stated while driving approximately 15 MPH on a rainy day and pulling into driveway at the residence, the steering wheel became very loose and then very firm. The contact stated that the LKAS feature activated and independently steered the vehicle over to the right. The contact attempted to turn the steering wheel to the left, but the vehicle failed to respond. The contact stated that the brake pedal was depressed; however, the vehicle made an abnormal sound before sliding like it was on ice and crashed into two other vehicles parked in the driveway which did minor damages to both vehicles. The contact lost consciousness from the impact with the first vehicle for approximately one second. The contact stated that after crashing into the second vehicle, the vehicle temporarily returned to normal operation and the brake pedal was depressed; however, the steering wheel was still firm and unresponsive. The contact stated that no air bags deployed during the crash. The contact then called 911 for assistance. No medical attention was required because the contact had not suffered any injuries. The contact stated that a Police Report was filed. The local dealer was contacted and provided the contact a number to call however, the number was inoperable. The contact related the failure to NHTSA Campaign Number: 24V744000 (STEERING); for which the VIN was included. The contact stated that the local dealer was contacted several times over several months but was unable to provide the recall repair. The manufacturer was notified of the failure, and the vehicle was towed a collision center. There was no information if the vehicle was repaired. The failure mileage was unknown.
NHTSA complaint #11701884 — an unverified report by a vehicle owner.
Lompoc, CA2 injured
SEATS
When using the backseat armrest and cup holders, if you have a hot coffee, to go, from let’s say Starbucks, no matter the size, it will come out of the cup holder in certain turns, when the car is moving. It’s spilled multiple times on my kids and a friend, who had scalding on their hands. This is very unsafe and the cup holders need to be deeper, they are very shallow, to hold to go cups, even sodas from McDonald’s will come out of the cup holders when the car is turning at medium speeds around corners, 30 MPH or so.
NHTSA complaint #11699976 — an unverified report by a vehicle owner.
at 17,000 milesBrandon, MSCrash2 injured
STEERING
The contact owned a 2024 Honda Civic. The contact stated that while the daughter was driving approximately 70 MPH on the interstate, the steering wheel had malfunctioned and the driver was unable to properly steer the vehicle. The contact stated that the vehicle erroneously drifted into the right lane and crashed into the driver's side of a second oncoming vehicle and causing the vehicle to experience a tail spin before crashing into a guard rail. During the crash, both the driver and front passenger sustained minor bruises, and the vehicle was destroyed. A police report was filed at the scene, and the vehicle was towed away. The cause of the failure was not determined. The contact indicated that the vehicle was included in the NHTSA Campaign Number: 24V744000(STEERING). The VIN was not available. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 17,000.
NHTSA complaint #11681782 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Canyon Country, CA
SUSPENSION
Failure brake suspension
NHTSA complaint #11758741 — an unverified report by a vehicle owner.
Canyon Country, CA
ENGINE
Failure brake suspension
NHTSA complaint #11758741 — an unverified report by a vehicle owner.
Canyon Country, CA
SERVICE BRAKES
Failure brake suspension
NHTSA complaint #11758741 — an unverified report by a vehicle owner.
Lexington, NC
VISIBILITY/WIPER
Windshield wipers fail to clear debris
NHTSA complaint #11740649 — an unverified report by a vehicle owner.
Oakland, CA
UNKNOWN OR OTHER
Spontaneously the sunroof blew out and exploded. Luckily the sunroof was not open from the inside. If it was the glass would have shattered on the passengers including my 1 year old
NHTSA complaint #11734712 — an unverified report by a vehicle owner.
Nokomis, FL
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I originally notified my dealer of concerns with my vehicles behavior while using cruise control and they verified that the systems were 'calibrated and working properly'. On a regular basis, my car will automatically and erroneously engage the vehicles brakes while driving, especially while using the automatic cruise control function. This behavior is far worse at night but has happened to me during the day as well and under all weather conditions. Typically, the gauge cluster will show a motorcycle or car being 'detected' on the screen before or at the same time this happens even though there typically is nothing there. Additionally, this may or may not be related. The entire driver assist system and cruise control are constantly failing to function and often show as 'unavailable' - the cruise control, lane keep, and auto stop features will stop working at random while in use constantly; seemingly heavily influenced by even that slightest adverse conditions - driving in the cold? 'System unavailable'. A rain drop hit the windshield? 'System unavailable'. Road is wet? System unavailable'. While I am able to stay alert and correct these issues as they are constantly arising, they should not be available for use on public roads as they at random cause the vehicle to operate in an unpredictable manner and create a significant hazard for other drivers on the road who may not be paying attention - it's not if someone will collide with the back of the vehicle but rather when and how severe - this vehicle should not be hitting the brakes when there is nothing to stop for and a system like cruise control should not constantly and randomly stop working while in use.
NHTSA complaint #11728682 — an unverified report by a vehicle owner.
I originally notified my dealer of concerns with my vehicles behavior while using cruise control and they verified that the systems were 'calibrated and working properly'. On a regular basis, my car will automatically and erroneously engage the vehicles brakes while driving, especially while using the automatic cruise control function. This behavior is far worse at night but has happened to me during the day as well and under all weather conditions. Typically, the gauge cluster will show a motorcycle or car being 'detected' on the screen before or at the same time this happens even though there typically is nothing there. Additionally, this may or may not be related. The entire driver assist system and cruise control are constantly failing to function and often show as 'unavailable' - the cruise control, lane keep, and auto stop features will stop working at random while in use constantly; seemingly heavily influenced by even that slightest adverse conditions - driving in the cold? 'System unavailable'. A rain drop hit the windshield? 'System unavailable'. Road is wet? System unavailable'. While I am able to stay alert and correct these issues as they are constantly arising, they should not be available for use on public roads as they at random cause the vehicle to operate in an unpredictable manner and create a significant hazard for other drivers on the road who may not be paying attention - it's not if someone will collide with the back of the vehicle but rather when and how severe - this vehicle should not be hitting the brakes when there is nothing to stop for and a system like cruise control should not constantly and randomly stop working while in use.
NHTSA complaint #11728682 — an unverified report by a vehicle owner.
Chesapeake, VA
POWER TRAIN
The mechanics at the Honda dealership reported the following on a vehicle that has approximately 27,000 miles on it: 1. The clutch assembly failed and requires a complete clutch kit replacement. 2. The crankshaft oil seal is leaking, which causes oil to be splattered around the engine bay as the crankshaft spins. 3. Timing chain tensioner cover is seeping oil. Honda provided a video showing the exterior of the vehicle only. The video did not show video evidence the clutch was faulty, or that any leaks were present. The safety of the driver and surrounding traffic was put at risk because the vehicle became unreliable (degraded powertrain performance) due to premature failure of the clutch assembly. Leaky crankshaft oil seal and timing chain tensioner cover are leaking lubricants onto hot engine surfaces, causing noxious fumes. These fumes entered the cabin of the vehicle, putting the health of the driver at risk. The problems listed above were confirmed by a service technician at the Honda dealership. The vehicle/components listed above have not been inspected by the manufacturer, police, insurance representatives, or others at this time. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The problem first appeared when the driver was driving home from New Jersey to Virginia on 3/15/2026. She experienced shuddering when the vehicle shifted from first to second gear, then second to third gear. A noxious odor was detected inside the vehicle. The vehicle was towed to the dealership on 3/16/2026.
NHTSA complaint #11724932 — an unverified report by a vehicle owner.
Sartell, MN
STEERING
I took my 2024 Honda Civic Sport to my local Honda dealership due to concerning issues with the steering. After diagnosing the problem, the dealership determined that the car needed a full steering rack replacement. They contacted Honda, who agreed to cover part of the repair, but I was told I would have to pay $600 out-of-pocket. Given the newness of the vehicle, I believe this is a safety defect that should be fully covered under a recall, as I should not have to pay for such a major issue on a nearly brand-new car.
NHTSA complaint #11725112 — an unverified report by a vehicle owner.
at 37,082 milesMoss Pointe, MSCrash1 injured
AIR BAGS
The contact owned a 2024 Honda Civic. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a six-vehicle crash on a major highway. The contact vehicle was crashed into twice on the front end and once on the rear. The contact stated that the contact's vehicle was the fifth vehicle involved in the six-vehicle crash. The air bags did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned a total loss by the insurance company. The contact was later treated at a local medical center. The contact sustained injuries to the right side, upper and lower back, and the neck. A Police report was filed. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 37,082.
NHTSA complaint #11723242 — an unverified report by a vehicle owner.
Lakewood, CA
UNKNOWN OR OTHER
at 2k miles, transmission broke down. car stopped at the middle of the road. transmission had to be replaced at the dealership
NHTSA complaint #11720850 — an unverified report by a vehicle owner.
Minneapolis, MN
SERVICE BRAKES
The cotter pin and washer nuts connecting the brake pedal to the brake booster are completely missing from my vehicle. Unsure if it was even installed when I purchased the vehicle in 2024. Noticed the issue last Friday the 13th of February, 2026. brought it into a dealership Tuesday the 17th of February, 2026. They diagnosed that the pin was completely gone, which if such was the case i am unsure as to how i’ve been driving the vehicle normally until Friday, but if its just not there then I have reason to suspect that it was never installed properly in the first place, and through normal wear and tear it finally decided to give? But that still wouldn’t explain why its completely missing, and not in the car.
NHTSA complaint #11718616 — an unverified report by a vehicle owner.
at 22,083 milesRiverside, CACrash1 injured
SEAT BELTS
The contact leased a 2024 Honda Civic. The contact stated that while driving at 70 MPH, and making a lane change, the steering wheel overcorrected the change due to the automatic lane corrector and swerved across two lanes inadvertently, and collided with a semitruck and then into a wall. The air bag deployed, and the driver's seat belt independently unlatched. The contact stated that the seat belt unbuckled at some point during the collision. The contact sustained face burns and lacerations, right arm/shoulder, and right side rib injuries. Medical attention was needed for the contact. A police report was filed. The vehicle was towed to a lot where the vehicle was deemed a total loss. The manufacturer was notified of the failure. The failure mileage was 22,083.
NHTSA complaint #11709941 — an unverified report by a vehicle owner.
at 22,083 milesRiverside, CACrash1 injured
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
The contact leased a 2024 Honda Civic. The contact stated that while driving at 70 MPH, and making a lane change, the steering wheel overcorrected the change due to the automatic lane corrector and swerved across two lanes inadvertently, and collided with a semitruck and then into a wall. The air bag deployed, and the driver's seat belt independently unlatched. The contact stated that the seat belt unbuckled at some point during the collision. The contact sustained face burns and lacerations, right arm/shoulder, and right side rib injuries. Medical attention was needed for the contact. A police report was filed. The vehicle was towed to a lot where the vehicle was deemed a total loss. The manufacturer was notified of the failure. The failure mileage was 22,083.
NHTSA complaint #11709941 — an unverified report by a vehicle owner.
Houston, TX
STEERING
At speeds 35+ MPH the steering has a “sticky” “notch” feeling making steering at high speed very difficult to do smoothly, especially when cornering. This has led to close-calls nearly resulting in accidents, but fortunately being avoided. I suspect it has to do with the steering rack issue that is a common complaint with this MY.
NHTSA complaint #11706821 — an unverified report by a vehicle owner.
Manchester, MD
STEERING
I’ve taken my car to the dealer multiple times for an issue with steering and a loud clunk in my front end that wasn’t there when I bought it. I’ve constantly been told it’s normal or nothing is wrong but it’s becoming a real concern for me to drive I’ve almost been veered into oncoming traffic because the car wanders and steering doesn’t react very well. I’ve tried switching wheels and tires and still same issue. I need help because this car is unsafe to drive.
NHTSA complaint #11706865 — an unverified report by a vehicle owner.
Manchester, MD
SUSPENSION
I’ve taken my car to the dealer multiple times for an issue with steering and a loud clunk in my front end that wasn’t there when I bought it. I’ve constantly been told it’s normal or nothing is wrong but it’s becoming a real concern for me to drive I’ve almost been veered into oncoming traffic because the car wanders and steering doesn’t react very well. I’ve tried switching wheels and tires and still same issue. I need help because this car is unsafe to drive.
NHTSA complaint #11706865 — an unverified report by a vehicle owner.
Houston, TX
LANE DEPARTURE: ASSIST
At speeds 35+ MPH the steering has a “sticky” “notch” feeling making steering at high speed very difficult to do smoothly, especially when cornering. This has led to close-calls nearly resulting in accidents, but fortunately being avoided. I suspect it has to do with the steering rack issue that is a common complaint with this MY.
NHTSA complaint #11706821 — an unverified report by a vehicle owner.
Morganton, NC
SERVICE BRAKES
My Honda will randomly beep and slam the brakes but there is nothing in front of me, it has done this multiple times and getting to the point I’m scared it will cause an accident. When it happened the first time I thought maybe it was because it was slightly raining, but it will do it regardless of the weather conditions. It has happened probably 5+ times, and it’s starting to become more frequent.
NHTSA complaint #11704327 — an unverified report by a vehicle owner.
My Honda will randomly beep and slam the brakes but there is nothing in front of me, it has done this multiple times and getting to the point I’m scared it will cause an accident. When it happened the first time I thought maybe it was because it was slightly raining, but it will do it regardless of the weather conditions. It has happened probably 5+ times, and it’s starting to become more frequent.
NHTSA complaint #11704327 — an unverified report by a vehicle owner.
Southbridge, MACrash
STEERING
The contact owns a 2024 Honda Civic. The contact stated while driving approximately 15 MPH on a rainy day and pulling into driveway at the residence, the steering wheel became very loose and then very firm. The contact stated that the LKAS feature activated and independently steered the vehicle over to the right. The contact attempted to turn the steering wheel to the left, but the vehicle failed to respond. The contact stated that the brake pedal was depressed; however, the vehicle made an abnormal sound before sliding like it was on ice and crashed into two other vehicles parked in the driveway which did minor damages to both vehicles. The contact lost consciousness from the impact with the first vehicle for approximately one second. The contact stated that after crashing into the second vehicle, the vehicle temporarily returned to normal operation and the brake pedal was depressed; however, the steering wheel was still firm and unresponsive. The contact stated that no air bags deployed during the crash. The contact then called 911 for assistance. No medical attention was required because the contact had not suffered any injuries. The contact stated that a Police Report was filed. The local dealer was contacted and provided the contact a number to call however, the number was inoperable. The contact related the failure to NHTSA Campaign Number: 24V744000 (STEERING); for which the VIN was included. The contact stated that the local dealer was contacted several times over several months but was unable to provide the recall repair. The manufacturer was notified of the failure, and the vehicle was towed a collision center. There was no information if the vehicle was repaired. The failure mileage was unknown.
NHTSA complaint #11701884 — an unverified report by a vehicle owner.
Lompoc, CA2 injured
SEATS
When using the backseat armrest and cup holders, if you have a hot coffee, to go, from let’s say Starbucks, no matter the size, it will come out of the cup holder in certain turns, when the car is moving. It’s spilled multiple times on my kids and a friend, who had scalding on their hands. This is very unsafe and the cup holders need to be deeper, they are very shallow, to hold to go cups, even sodas from McDonald’s will come out of the cup holders when the car is turning at medium speeds around corners, 30 MPH or so.
NHTSA complaint #11699976 — an unverified report by a vehicle owner.
Los Angeles, CA
UNKNOWN OR OTHER
Numerous defects in my 2024 Honda Civic Sport. I leased this vehicle in January 2024 for 36 months (with a $4,675 down payment and $284.62 monthly payments). From early in the lease, the car has been plagued with serious problems. Below is a chronological list of the issues my vehicle has experienced: Gearbox replacement – Feb 3, 2025 (12,792 miles): The vehicle’s transmission/gearbox failed catastrophically and was replaced under warranty. Axle boots replacement – Feb 19, 2025 (13,384 miles): Soon after, the front axle boots were found to be defective (leaking) and were replaced. Climate control panel failure (moisture damage) – Mar 6, 2025 (13,892 miles): The climate control and infotainment panel stopped functioning due to moisture intrusion and had to be replaced. Refusal to diagnose vibration issue – June 27, 2025 (18,116 miles): I reported a persistent and concerning vibration during driving (which could indicate an unresolved powertrain or suspension issue), but the dealership refused to perform a diagnostic or address it, returning the car to me without resolution. Steering wheel damage & falsified report – June 30, 2025: During a service visit, dealership personnel damaged the steering wheel and then provided a false report that inaccurately stated the damage was pre-existing, instead of taking responsibility. Ongoing audio system malfunctions – (continuing issue): The car’s audio system suffers from frequent USB/Bluetooth disconnections, which have persisted despite multiple service visits. The car's lane assist is triggered at random during drives almost causing several auto accidents. Every one of these issues is documented through repair orders and correspondence. I have maintained a file with all relevant service records, emails with the dealer (Honda of Van Nuys), and photographic evidence (such as photos of the steering wheel after the damage on June 30, 2025). These docs are available
NHTSA complaint #11697312 — an unverified report by a vehicle owner.
Los Angeles, CA
SUSPENSION
Numerous defects in my 2024 Honda Civic Sport. I leased this vehicle in January 2024 for 36 months (with a $4,675 down payment and $284.62 monthly payments). From early in the lease, the car has been plagued with serious problems. Below is a chronological list of the issues my vehicle has experienced: Gearbox replacement – Feb 3, 2025 (12,792 miles): The vehicle’s transmission/gearbox failed catastrophically and was replaced under warranty. Axle boots replacement – Feb 19, 2025 (13,384 miles): Soon after, the front axle boots were found to be defective (leaking) and were replaced. Climate control panel failure (moisture damage) – Mar 6, 2025 (13,892 miles): The climate control and infotainment panel stopped functioning due to moisture intrusion and had to be replaced. Refusal to diagnose vibration issue – June 27, 2025 (18,116 miles): I reported a persistent and concerning vibration during driving (which could indicate an unresolved powertrain or suspension issue), but the dealership refused to perform a diagnostic or address it, returning the car to me without resolution. Steering wheel damage & falsified report – June 30, 2025: During a service visit, dealership personnel damaged the steering wheel and then provided a false report that inaccurately stated the damage was pre-existing, instead of taking responsibility. Ongoing audio system malfunctions – (continuing issue): The car’s audio system suffers from frequent USB/Bluetooth disconnections, which have persisted despite multiple service visits. The car's lane assist is triggered at random during drives almost causing several auto accidents. Every one of these issues is documented through repair orders and correspondence. I have maintained a file with all relevant service records, emails with the dealer (Honda of Van Nuys), and photographic evidence (such as photos of the steering wheel after the damage on June 30, 2025). These docs are available
NHTSA complaint #11697312 — an unverified report by a vehicle owner.
Los Angeles, CA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Numerous defects in my 2024 Honda Civic Sport. I leased this vehicle in January 2024 for 36 months (with a $4,675 down payment and $284.62 monthly payments). From early in the lease, the car has been plagued with serious problems. Below is a chronological list of the issues my vehicle has experienced: Gearbox replacement – Feb 3, 2025 (12,792 miles): The vehicle’s transmission/gearbox failed catastrophically and was replaced under warranty. Axle boots replacement – Feb 19, 2025 (13,384 miles): Soon after, the front axle boots were found to be defective (leaking) and were replaced. Climate control panel failure (moisture damage) – Mar 6, 2025 (13,892 miles): The climate control and infotainment panel stopped functioning due to moisture intrusion and had to be replaced. Refusal to diagnose vibration issue – June 27, 2025 (18,116 miles): I reported a persistent and concerning vibration during driving (which could indicate an unresolved powertrain or suspension issue), but the dealership refused to perform a diagnostic or address it, returning the car to me without resolution. Steering wheel damage & falsified report – June 30, 2025: During a service visit, dealership personnel damaged the steering wheel and then provided a false report that inaccurately stated the damage was pre-existing, instead of taking responsibility. Ongoing audio system malfunctions – (continuing issue): The car’s audio system suffers from frequent USB/Bluetooth disconnections, which have persisted despite multiple service visits. The car's lane assist is triggered at random during drives almost causing several auto accidents. Every one of these issues is documented through repair orders and correspondence. I have maintained a file with all relevant service records, emails with the dealer (Honda of Van Nuys), and photographic evidence (such as photos of the steering wheel after the damage on June 30, 2025). These docs are available
NHTSA complaint #11697312 — an unverified report by a vehicle owner.