Owners have filed 1,158 complaints
about the 2022 Honda Civic with NHTSA between 2021 and 2026.
The largest single group is the steering.
Across this model's run it ranks 2 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Honda Civic. 50 means typical for this
model; 100 means roughly double.
Severity — 43
8.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
68% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Assist
5931.6%
Adaptive Cruise Control
5127.3%
Automatic Emergency Braking
2815.0%
Warning
2111.2%
Body
126.4%
Warnings
115.9%
Cruise Control
42.1%
Canister
10.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
46.7%
1,000 – 9,999 miles
35.0%
10,000 – 24,999 miles
1931.7%
25,000 – 49,999 miles
2338.3%
50,000 – 74,999 miles
58.3%
75,000 – 99,999 miles
46.7%
100,000 – 149,999 miles
23.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2021peak 84Aug 2026
NHTSA investigations into the 2022 Honda Civic
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA23003Opened 29 Nov 2023Closed 28 Jan 2025STEERING
Momentary Increased Steering Effort
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ qu...
PE23005Opened 17 Mar 2023Closed 30 Nov 2023STEERING
Momentary Increased Steering Effort
On March 17, 2023, The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE23-005) to access the alleged defect of momentary increase in steering effort in model years (MY) 2022 and 2023 Honda Civic vehicles. The complaints report that the momentary increase in steering effort (described as "sticky steering") occurs mostly at highway speeds after driving for a certain amount of time. The reports have been received over the past 2 years with most occurring with low vehicle mileage. The steering gear contains a unit that includes a worm gear and a worm wheel. Honda stated this...
Recalls on the 2022 Honda Civic
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V332000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
24V744000
STEERING
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Risk: Difficulty steering can increase the risk of a crash.
24V064000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.
23V704000
STEERING:RACK AND PINION
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
Risk: A damaged tire can fail and increase the risk of a crash or injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202625112,371 units in Canada
Seats And Restraints
Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. Note: This recall is an expansion of Transport Canada recall no. 2024-059. If the weight sensor fails, the SRS warning light would turn on in the instrument panel. Safety Risk: An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger-front seat weight sensor.
Recall 202559939 units in Canada
Wheels
Issue: This recall is for certain aluminum wheels that were installed before delivery or sold as a dealer accessory. On certain vehicles, the wheels may not have been manufactured properly. As a result, the wheel nut(s) could loosen and cause the wheel(s) to detach. Safety Risk: A wheel separation could cause a loss of control and increase the risk of a crash. Additionally, a wheel that separates could create a road hazard for others. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the hub(s), wheel(s) and wheel nut(s).
Recall 2024588239,462 units in Canada
Steering
Issue: On certain vehicles, the steering gearbox may not have been manufactured properly. As a result, there could be a sudden change in steering feel and an increase in steering effort. Safety Risk: A sudden change in steering effort could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to add grease to the steering gearbox and replace the electronic power steering spring.
Recall 202405966,846 units in Canada
Airbag
Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. Note: If the weight sensor fails, the SRS warning light would turn on in the instrument panel. Safety Risk: An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership for an inspection if the SRS warning light is on. If the SRS warning light is on due to a faulty weight sensor, the weight sensor will be replaced. When repair parts are available, Honda will send you a second letter. They will advise you to take your vehicle to a dealership to replace the passenger-front seat weight sensor.
Recall 202356253 units in Canada
Steering
Issue: On certain vehicles, the incorrect steering gear box assembly may have been installed during a repair. As a result, the tires could become damaged by contact with the chassis and fail. Safety Risk: A tire failure could cause a loss of control and increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the steering gear box assembly. The dealer will also inspect the tires for damage and replace them, as necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
Columbia, MDFire
ENGINE
The 2022 Honda Civic (Sport) with approx. 13,000 miles had been driving fine for the previous 10 minutes, on and off the highway, when I was almost home and on a more residential 25-30mph road. All of a sudden all of the warning lights went off on the dashboard at once, so I went to brake to slow down and pull over. But the brakes were completely failing - the pedal would just hit the back of the foot well. The emergency brake is electronic, so that wouldn't work either. I was lucky to be immediately next to a grocery store parking lot, so I roll into that. As soon as I make the turn flames began shooting out from under the hood, reaching maybe 6" up the windshield. This is only 5 or 6 seconds after the warning lights had started, and it was clear that the fire inside of the engine bay was substantial. I managed to coast to the back of the parking lot, away from other cars and people, and found a curb "island" that I could run into in order to stop the vehicle. I effectively crashed the car, and at this point the flames had increased. I ran out of the vehicle and shouted for people to call 911. Within a minute the entire front half of the car was engulfed in 10+ foot flames. The fire department showed up a minute later and put out the fire, and after only maybe 3 minutes maximum the only things left in the car were metal and wires. The dashboard was entirely gone, seats were just their metal frames, etc. If the door had been jammed I would have burned alive.
NHTSA complaint #11720872 — an unverified report by a vehicle owner.
Columbia, MDFire
SERVICE BRAKES
The 2022 Honda Civic (Sport) with approx. 13,000 miles had been driving fine for the previous 10 minutes, on and off the highway, when I was almost home and on a more residential 25-30mph road. All of a sudden all of the warning lights went off on the dashboard at once, so I went to brake to slow down and pull over. But the brakes were completely failing - the pedal would just hit the back of the foot well. The emergency brake is electronic, so that wouldn't work either. I was lucky to be immediately next to a grocery store parking lot, so I roll into that. As soon as I make the turn flames began shooting out from under the hood, reaching maybe 6" up the windshield. This is only 5 or 6 seconds after the warning lights had started, and it was clear that the fire inside of the engine bay was substantial. I managed to coast to the back of the parking lot, away from other cars and people, and found a curb "island" that I could run into in order to stop the vehicle. I effectively crashed the car, and at this point the flames had increased. I ran out of the vehicle and shouted for people to call 911. Within a minute the entire front half of the car was engulfed in 10+ foot flames. The fire department showed up a minute later and put out the fire, and after only maybe 3 minutes maximum the only things left in the car were metal and wires. The dashboard was entirely gone, seats were just their metal frames, etc. If the door had been jammed I would have burned alive.
NHTSA complaint #11720872 — an unverified report by a vehicle owner.
Columbia, MDFire
FUEL/PROPULSION SYSTEM
The 2022 Honda Civic (Sport) with approx. 13,000 miles had been driving fine for the previous 10 minutes, on and off the highway, when I was almost home and on a more residential 25-30mph road. All of a sudden all of the warning lights went off on the dashboard at once, so I went to brake to slow down and pull over. But the brakes were completely failing - the pedal would just hit the back of the foot well. The emergency brake is electronic, so that wouldn't work either. I was lucky to be immediately next to a grocery store parking lot, so I roll into that. As soon as I make the turn flames began shooting out from under the hood, reaching maybe 6" up the windshield. This is only 5 or 6 seconds after the warning lights had started, and it was clear that the fire inside of the engine bay was substantial. I managed to coast to the back of the parking lot, away from other cars and people, and found a curb "island" that I could run into in order to stop the vehicle. I effectively crashed the car, and at this point the flames had increased. I ran out of the vehicle and shouted for people to call 911. Within a minute the entire front half of the car was engulfed in 10+ foot flames. The fire department showed up a minute later and put out the fire, and after only maybe 3 minutes maximum the only things left in the car were metal and wires. The dashboard was entirely gone, seats were just their metal frames, etc. If the door had been jammed I would have burned alive.
NHTSA complaint #11720872 — an unverified report by a vehicle owner.
Jersey City, NJCrash
STEERING
I was in an accident due to the recall. I paid for the steering rack replacement as Honda dealership refused to replace it. I need reimbursement for replacing this part
NHTSA complaint #11713047 — an unverified report by a vehicle owner.
Jersey City, NJCrash2 injured
WHEELS
Prior to receiving official recall repair instructions, I experienced sudden and unexpected issues with the Electronic Power Steering (EPS) system. These issues resulted in a loss of steering control, which caused my vehicle to become involved in an accident [XXX]. This incident not only caused significant damage to my vehicle but also resulted in personal injuries for which I am still recovering. Because the recall repairs were not yet completed at the time of the accident, I was forced to pay out of pocket to repair certain parts that I didn’t know was due to the recall. I have incurred expenses that I should not have been responsible for, as these failures are explicitly recognized by Honda and the NHTSA as safety defects. I contacted Honda. I have a case number Case [XXX]. I was informed to submit documents for any pieces that I did have to buy. did that for about one month after that I was informed that they will not reimburse me for any damages that was correspondence Accident as I have a lot of damage to the front passenger side of my car as I ran into the cement barrier on the highway. Before this accident, I did not have any warning, lamps, messages or symptoms problems with my car. Not sure how I will pay for all these repairs. I contacted Honda to see if I can get the recalls done, but I still have damage to my vehicle due to the accident cause by recall, I did not know there were two recalls to my vehicle until after the accident, I took it to the mechanic and he let me know there’s an issue with my rack. I need to go contact Honda. I would like to know who will reimburse me or pay for the bodywork that I need time to my vehicle. entering [XXX] heading to Jersey City from Bayonne. I was driving onto the highway in the steering wheel felt funny , it was sticky or something. was pressing the breaks and turning away from the Railing and the wheel was not turning I ended up going into the railing on the right and damaging my front right passenger INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
NHTSA complaint #11710395 — an unverified report by a vehicle owner.
Jersey City, NJCrash2 injured
STEERING
Prior to receiving official recall repair instructions, I experienced sudden and unexpected issues with the Electronic Power Steering (EPS) system. These issues resulted in a loss of steering control, which caused my vehicle to become involved in an accident [XXX]. This incident not only caused significant damage to my vehicle but also resulted in personal injuries for which I am still recovering. Because the recall repairs were not yet completed at the time of the accident, I was forced to pay out of pocket to repair certain parts that I didn’t know was due to the recall. I have incurred expenses that I should not have been responsible for, as these failures are explicitly recognized by Honda and the NHTSA as safety defects. I contacted Honda. I have a case number Case [XXX]. I was informed to submit documents for any pieces that I did have to buy. did that for about one month after that I was informed that they will not reimburse me for any damages that was correspondence Accident as I have a lot of damage to the front passenger side of my car as I ran into the cement barrier on the highway. Before this accident, I did not have any warning, lamps, messages or symptoms problems with my car. Not sure how I will pay for all these repairs. I contacted Honda to see if I can get the recalls done, but I still have damage to my vehicle due to the accident cause by recall, I did not know there were two recalls to my vehicle until after the accident, I took it to the mechanic and he let me know there’s an issue with my rack. I need to go contact Honda. I would like to know who will reimburse me or pay for the bodywork that I need time to my vehicle. entering [XXX] heading to Jersey City from Bayonne. I was driving onto the highway in the steering wheel felt funny , it was sticky or something. was pressing the breaks and turning away from the Railing and the wheel was not turning I ended up going into the railing on the right and damaging my front right passenger INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
NHTSA complaint #11710395 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Snellville, GA
STEERING
There is a recall on the power steering box, Honda attempted repairing, but the issue was not resolved. Honda is now requesting I purchase a new power steering rack and will not replace the faulty one on recall.
NHTSA complaint #11758188 — an unverified report by a vehicle owner.
at 30,000 milesLos Angeles, CA
STEERING
The contact owns a 2022 Honda Civic. The contact stated that while driving at higher speeds and turning the steering wheel, the steering wheel was sticky and failed to return to the center. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering), and the vehicle was taken to the dealer, where it was inspected and determined that no repair was needed despite the failure. The contact stated that the failure progressively worsened and occurred while driving at various speeds. The dealer was notified of the failure and informed the contact that the repair was not covered under the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
NHTSA complaint #11757744 — an unverified report by a vehicle owner.
San Francisco, CA
UNKNOWN OR OTHER
The mechanical backup keys on my "key fobs" do not work. When the key fob battery failed on 8/12/26 due to a dead key fob 2032 battery or a loose connection in the fob, I was locked out of my car with no ability to unlock the car. This happened in a garage, however it could happen again on the road or a highway and I would be left stranded with no way to get into my vehicle. When I was able to get the fob working again with new battery, I went to the dealer -San Francisco Honda -and two service representatives confirmed that the vehicle's manual mechanical emergency override fails to unlock the driver's door despite giving an internal "click." They refuse to fix it because the car is out of its general 36 month warranty. They stated I need to pay approximately $300 for the issue to be diagnosed, and then I would have to pay an unknown amount for the repair. I believe this issue has existed since I purchased the car and it should be handled as a safety defect under warranty.
NHTSA complaint #11757489 — an unverified report by a vehicle owner.
San Francisco, CA
STRUCTURE:BODY
The mechanical backup keys on my "key fobs" do not work. When the key fob battery failed on 8/12/26 due to a dead key fob 2032 battery or a loose connection in the fob, I was locked out of my car with no ability to unlock the car. This happened in a garage, however it could happen again on the road or a highway and I would be left stranded with no way to get into my vehicle. When I was able to get the fob working again with new battery, I went to the dealer -San Francisco Honda -and two service representatives confirmed that the vehicle's manual mechanical emergency override fails to unlock the driver's door despite giving an internal "click." They refuse to fix it because the car is out of its general 36 month warranty. They stated I need to pay approximately $300 for the issue to be diagnosed, and then I would have to pay an unknown amount for the repair. I believe this issue has existed since I purchased the car and it should be handled as a safety defect under warranty.
NHTSA complaint #11757489 — an unverified report by a vehicle owner.
Sugar Land, TX
STEERING
My 2022 Honda Civic has developed an intermittent sticky steering condition. The steering wheel becomes difficult to turn around the center position and requires additional force before it moves normally again. This occurs during normal driving and makes it difficult to maintain smooth and predictable control of the vehicle. I am concerned that this could increase the risk of losing control, especially if an emergency steering correction is needed. In addition, I hear a knocking/tapping noise coming from the front of the vehicle whenever I turn the steering wheel at low speeds. The vehicle has never been involved in any accident, collision, or steering-related damage. There are no warning lights displayed. The problem developed during normal use and has become repeatable. The vehicle has not yet been diagnosed by a Honda dealership, but based on the symptoms and numerous similar owner reports involving 2022 Honda Civics, I believe this may be related to a defect in the steering system. I am submitting this complaint because I believe this is a potential safety issue and request that NHTSA investigate.
NHTSA complaint #11755669 — an unverified report by a vehicle owner.
Sugar Land, TX
UNKNOWN OR OTHER
My 2022 Honda Civic has developed an intermittent sticky steering condition. The steering wheel becomes difficult to turn around the center position and requires additional force before it moves normally again. This occurs during normal driving and makes it difficult to maintain smooth and predictable control of the vehicle. I am concerned that this could increase the risk of losing control, especially if an emergency steering correction is needed. In addition, I hear a knocking/tapping noise coming from the front of the vehicle whenever I turn the steering wheel at low speeds. The vehicle has never been involved in any accident, collision, or steering-related damage. There are no warning lights displayed. The problem developed during normal use and has become repeatable. The vehicle has not yet been diagnosed by a Honda dealership, but based on the symptoms and numerous similar owner reports involving 2022 Honda Civics, I believe this may be related to a defect in the steering system. I am submitting this complaint because I believe this is a potential safety issue and request that NHTSA investigate.
NHTSA complaint #11755669 — an unverified report by a vehicle owner.
Sugar Land, TX
SUSPENSION
My 2022 Honda Civic has developed an intermittent sticky steering condition. The steering wheel becomes difficult to turn around the center position and requires additional force before it moves normally again. This occurs during normal driving and makes it difficult to maintain smooth and predictable control of the vehicle. I am concerned that this could increase the risk of losing control, especially if an emergency steering correction is needed. In addition, I hear a knocking/tapping noise coming from the front of the vehicle whenever I turn the steering wheel at low speeds. The vehicle has never been involved in any accident, collision, or steering-related damage. There are no warning lights displayed. The problem developed during normal use and has become repeatable. The vehicle has not yet been diagnosed by a Honda dealership, but based on the symptoms and numerous similar owner reports involving 2022 Honda Civics, I believe this may be related to a defect in the steering system. I am submitting this complaint because I believe this is a potential safety issue and request that NHTSA investigate.
NHTSA complaint #11755669 — an unverified report by a vehicle owner.
Beavercreek, OH
STEERING
My EPS Gearbox failed and resulted in swelling of the worm wheel when heated. This led to a steering rack assembly failure. All parts can be inspected upon request. At any point, I could've lost control of the steering of my vehicle and hurt myself or others. Honda inspected my vehicle. This problem has been confirmed to me by my Honda dealership. I started having my wheel "stick" or increase resistance to steering in April of 2026 and had it inspected in June 2026. I've been denied any warranty from Honda. According to Honda, the "EPS Gearbox" was repaired in November 2024. That's only 15 months from the day the incident was noticed by me in April of 2026. I strongly believe the car was assembled incorrectly by Honda and that I am entitled to the safety recall of the parts on my vehicle. No service this far has been completed on the vehicle.
NHTSA complaint #11749169 — an unverified report by a vehicle owner.
West Chester, OH
UNKNOWN OR OTHER
Hello I have a complaint about my clear coat coming off in certain areas. The hood of my car has water spots that will not come off and the passenger side has what looks like rock damage all up and down the side which is actually my clear coat coming off. This car is not that old and this should not be happening. I am at 37 thousand 800 miles and have to drive around in an otherwise perfect condition car. I take good care of my cars and I am very unhappy this is happening. I should not have to repair for any of this to be fixed as this is not my fault. I would appreciate any info on how Honda can make this issue better or resolved.
NHTSA complaint #11745748 — an unverified report by a vehicle owner.
at 5,100 milesRichwood, NJ
STEERING
The contact owns a 2022 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle intermittently experienced increased steering effort, described as sticky steering. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The dealer was contacted, but the vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Action Number: PE23005 (Steering). The manufacturer was not notified of the failure. The approximate failure mileage was 5,100.
NHTSA complaint #11742740 — an unverified report by a vehicle owner.
New Virginia, IA
VEHICLE SPEED CONTROL
Ever since I purchased my brand new vehicle in 2021, I have had a recurring issue where the cruise control will randomly turn off, with no warnings or alerts showing on the dash, and will not allow the cruise to be set again until I have either turned off the vehicle or my speed has decreased down into the single digits. The vehicle has been seen multiple times by the local Honda dealership with no success on getting this issue to stop. The dealership has been able to reproduce the issue and has said it was due to a software update but even after updating the software, the issue persists. I am asking for this issue to be escalated as I use this vehicle to commute 90 miles to work each day and almost every other day, I get the same issue with the cruise control turning off during my drive. There is not a set location that it turns off at. There is not a certain amount of miles it will turn off at. It is always random. Weather is not a factor either. I am extremely upset that I continue to have this issue and the issue has yet to be resolved 5 years later. Please let me know what options I have.
NHTSA complaint #11741457 — an unverified report by a vehicle owner.
New Virginia, IA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Ever since I purchased my brand new vehicle in 2021, I have had a recurring issue where the cruise control will randomly turn off, with no warnings or alerts showing on the dash, and will not allow the cruise to be set again until I have either turned off the vehicle or my speed has decreased down into the single digits. The vehicle has been seen multiple times by the local Honda dealership with no success on getting this issue to stop. The dealership has been able to reproduce the issue and has said it was due to a software update but even after updating the software, the issue persists. I am asking for this issue to be escalated as I use this vehicle to commute 90 miles to work each day and almost every other day, I get the same issue with the cruise control turning off during my drive. There is not a set location that it turns off at. There is not a certain amount of miles it will turn off at. It is always random. Weather is not a factor either. I am extremely upset that I continue to have this issue and the issue has yet to be resolved 5 years later. Please let me know what options I have.
NHTSA complaint #11741457 — an unverified report by a vehicle owner.
at 23,000 milesOklahoma City, OK
STEERING
The contact owns a 2022 Honda Civic. The contact stated that while turning in either direction the steering wheel had experienced jerking and sticking. The vehcile was taken to the local dealer who diagnosed that the steering rack needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact indicated that the vehicle was previously inspected per the NHTSA Campaign Number: 24V744000(STEERING). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 23,000.
NHTSA complaint #11740543 — an unverified report by a vehicle owner.
Coral Springs, FL
STEERING
Steering wheel makes clicking noise and becomes difficult when making small adjustments . After holding the steering wheel steady for a few seconds, there is increased resistance when trying to turn from the center position. Once the resistance is overcome, the steering suddenly moves more than expected, which can cause overcorrection. In addition, there is a clicking, light ticking, or binding sound when turning the steering wheel.down
NHTSA complaint #11735226 — an unverified report by a vehicle owner.
Ontario, CA
VISIBILITY/WIPER
Sunroof glass suddenly shattered while driving with no impact. Very scary and Honda said it could be thousands to fix it. They say this has never happened before at their dealership and they've never heard of it happening.
NHTSA complaint #11734619 — an unverified report by a vehicle owner.
San Jose, CA
STEERING
The contact owns a 2022 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The contact requested to be removed from the recall distribution list. The local dealer was contacted, and the recall repair was performed. The manufacturer was made aware of the issue. The contact did not experience a failure.
NHTSA complaint #11732702 — an unverified report by a vehicle owner.
Austin, TX
VEHICLE SPEED CONTROL
Issue happens whenever I use adaptive Cruise control for any extended period of time. Typically occurs in less than an hour. The vehicle will be in active cruise mode and then the cruise control will suddenly shutoff and a few beeps are heard. I am unable to reactivate cruise control until I perform a key cycle at which point the cruise can be activated again.
NHTSA complaint #11732022 — an unverified report by a vehicle owner.
Austin, TX
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Issue happens whenever I use adaptive Cruise control for any extended period of time. Typically occurs in less than an hour. The vehicle will be in active cruise mode and then the cruise control will suddenly shutoff and a few beeps are heard. I am unable to reactivate cruise control until I perform a key cycle at which point the cruise can be activated again.
NHTSA complaint #11732022 — an unverified report by a vehicle owner.
Egypt, WY
UNKNOWN OR OTHER
To whom it may concern at NHTSA, I am filing a formal complaint regarding a critical technical discrepancy in Honda’s manufacturing records that is preventing essential safety diagnostics and maintenance for my vehicle. Vehicle Details: • VIN: [XXX] • Model: 2022 Honda Civic Touring (11th Generation) • Manufacturing Plant: Honda of Canada Mfg. The Issue: According to the NHTSA Part 565 submittal (which I have verified), this specific VIN is registered with an L15B7 engine (normally associated with the 10th Gen Civic). My vehicle physically carries this engine, and it is documented in my official registration. However, when I take the vehicle to the Authorized Honda Distributor (Nile Trading & Engineering) for service, their Honda Diagnostic System (HDS) fails to establish a connection with the vehicle’s ECU. The system identifies a "Software/Model Year Mismatch" because the global HDS software expects an L15CA engine for all 2022 models, while my car carries the L15B7 as per the manufacturer's early 2022 production records. Lack of Cooperation from Honda: I have contacted American Honda Motor Co. (Case #XXX) multiple times to request a technical solution or a software patch to allow the local dealer to access the car’s systems. Despite the clear evidence of a manufacturing record anomaly: 1.American Honda has been completely uncooperative, refusing to escalate the issue to their engineering team in Canada. 2.They have formally closed my case, stating they "operate independently" and cannot assist with vehicles outside their immediate region, even though the error originates from their own manufacturing database. Safety Risk: Due to this "Diagnostic Lock," I am unable to: • Perform critical safety recalls. • Update vehicle software/firmware. • Diagnose potential engine or safety system failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11730235 — an unverified report by a vehicle owner.
Brownsville, TX
STEERING
I am reporting a severe steering safety defect on my 2022 Honda Civic that matches the symptoms of NHTSA Campaign Number 24V-744 and Honda TSB 23-037.At highway speeds (40–70 mph), the steering wheel "sticks" or "notches" in the center position. To make small lane adjustments, I must apply significant force to "break" the wheel loose. This causes the car to jerk or overcorrect, creating a high risk of a collision. Additionally, there is a metallic clicking/knocking noise coming from the steering rack during low-speed maneuvers.I have contacted Honda Corporate, but they denied a repair because my specific VIN has not yet been uploaded to the 24V-744 recall database, despite the vehicle exhibiting the exact manufacturing defect (swollen worm gear/high friction) described in the recall. The vehicle has approximately 62,000 miles and the issue has been persistent since 40,000 miles.I am requesting that NHTSA investigate why my production batch is excluded from the current recall despite having an identical steering gearbox failure that renders the vehicle unsafe to drive.
NHTSA complaint #11728558 — an unverified report by a vehicle owner.
Brownsville, TX
SUSPENSION
I am reporting a severe steering safety defect on my 2022 Honda Civic that matches the symptoms of NHTSA Campaign Number 24V-744 and Honda TSB 23-037.At highway speeds (40–70 mph), the steering wheel "sticks" or "notches" in the center position. To make small lane adjustments, I must apply significant force to "break" the wheel loose. This causes the car to jerk or overcorrect, creating a high risk of a collision. Additionally, there is a metallic clicking/knocking noise coming from the steering rack during low-speed maneuvers.I have contacted Honda Corporate, but they denied a repair because my specific VIN has not yet been uploaded to the 24V-744 recall database, despite the vehicle exhibiting the exact manufacturing defect (swollen worm gear/high friction) described in the recall. The vehicle has approximately 62,000 miles and the issue has been persistent since 40,000 miles.I am requesting that NHTSA investigate why my production batch is excluded from the current recall despite having an identical steering gearbox failure that renders the vehicle unsafe to drive.
NHTSA complaint #11728558 — an unverified report by a vehicle owner.
Brownsville, TX
LANE DEPARTURE: WARNING
I am reporting a severe steering safety defect on my 2022 Honda Civic that matches the symptoms of NHTSA Campaign Number 24V-744 and Honda TSB 23-037.At highway speeds (40–70 mph), the steering wheel "sticks" or "notches" in the center position. To make small lane adjustments, I must apply significant force to "break" the wheel loose. This causes the car to jerk or overcorrect, creating a high risk of a collision. Additionally, there is a metallic clicking/knocking noise coming from the steering rack during low-speed maneuvers.I have contacted Honda Corporate, but they denied a repair because my specific VIN has not yet been uploaded to the 24V-744 recall database, despite the vehicle exhibiting the exact manufacturing defect (swollen worm gear/high friction) described in the recall. The vehicle has approximately 62,000 miles and the issue has been persistent since 40,000 miles.I am requesting that NHTSA investigate why my production batch is excluded from the current recall despite having an identical steering gearbox failure that renders the vehicle unsafe to drive.
NHTSA complaint #11728558 — an unverified report by a vehicle owner.
at 82,000 milesBrandon, MS
SEAT BELTS
The contact's son owns a 2022 Honda Civic. The contact stated that while her son was driving at a moderate speed through city traffic, the vehicle drove over a pothole and the front and rear passenger’s side air bags deployed. The contact's son had not suffered any injuries; however, the front passenger’s side seat belt was damaged. Despite the air bag deployment, the vehicle was still drivable. The vehicle was taken to a dealer and the contact was repeatedly informed by various employees that they could not guarantee that any repair performed to the air bags would fix the vehicle. The manufacturer was not notified of the failure. The insurance company referred the contact to the NHTSA to file a complaint. Upon investigation, the contact discovered NHTSA Campaign Number: 24V064000 (Air Bags); and associated the failure with the recall. The vehicle was not repaired. The failure mileage was approximately 82,000.
NHTSA complaint #11723514 — an unverified report by a vehicle owner.
at 82,000 milesBrandon, MS
AIR BAGS
The contact's son owns a 2022 Honda Civic. The contact stated that while her son was driving at a moderate speed through city traffic, the vehicle drove over a pothole and the front and rear passenger’s side air bags deployed. The contact's son had not suffered any injuries; however, the front passenger’s side seat belt was damaged. Despite the air bag deployment, the vehicle was still drivable. The vehicle was taken to a dealer and the contact was repeatedly informed by various employees that they could not guarantee that any repair performed to the air bags would fix the vehicle. The manufacturer was not notified of the failure. The insurance company referred the contact to the NHTSA to file a complaint. Upon investigation, the contact discovered NHTSA Campaign Number: 24V064000 (Air Bags); and associated the failure with the recall. The vehicle was not repaired. The failure mileage was approximately 82,000.
NHTSA complaint #11723514 — an unverified report by a vehicle owner.
Colwich, KS
VEHICLE SPEED CONTROL
Cruise control suddenly stopped working along with 5 warnings on dash which indicated to take vehicle to Dealer. This occured out of the blue, at 80,000 miles, with no prior indication of a problem and after a steering recall about months ago in August. Dealer says the power steering rack motor and plugs have melted. They claimed they had no idea how. Dealer wants approx. $10K to fix, wants me to replace the Steering rack and motor along with entire Wiring harness. this Assembly is about 3 inches from the muffler and a flimsy small heat guard. There are no signs of a fire, this is an overheating issue caused by poor engineering.
NHTSA complaint #11721800 — an unverified report by a vehicle owner.