Owners have filed 424 complaints
about the 2004 Honda Civic with NHTSA between 2003 and 2023.
The largest single group is the airbags.
Across this model's run it ranks 20 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 37
Against the median year of the Honda Civic. 50 means typical for this
model; 100 means roughly double.
Severity — 100
27.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 40
23% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
2838.9%
Frontal
1419.4%
Body
1115.3%
Engine
68.3%
Ignition
45.6%
Inflator Module
34.2%
Sensor/Control Module
34.2%
Latch
34.2%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
165.5%
1,000 – 9,999 miles
248.3%
10,000 – 24,999 miles
113.8%
25,000 – 49,999 miles
3010.3%
50,000 – 74,999 miles
4214.5%
75,000 – 99,999 miles
6622.8%
100,000 – 149,999 miles
6121.0%
150,000+ miles
4013.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2003peak 12Nov 2023
NHTSA investigations into the 2004 Honda Civic
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA15001Opened 24 Feb 2015Still openAIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
PE14016Opened 11 Jun 2014Closed 2 Mar 2015AIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
Recalls on the 2004 Honda Civic
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V501000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V499000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V182000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
Risk: An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
18V268000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
Risk: An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
15V370000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
15V320000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
14V700000
AIR BAGS
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
14V353000
AIR BAGS
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2019323222,662 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: This is a new recall campaign that includes vehicles that had an airbag inflator replaced under a previous recall or had a replacement airbag installed. The previous recall provided an interim (short-term) repair. Interim repair parts must be replaced with the final repair parts provided in this recall. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to replace the driver and/or passenger-front airbag inflator. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 201911783,977 units in Canada
Airbag
Issue: On certain vehicles, there could be a problem with the driver-front airbag inflator. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, pieces could be propelled toward the occupants. This could also cause damage to the airbag assembly and prevent it from inflating properly. Note: This recall only affects certain vehicles that had a Takata airbag inflator installed during a previous airbag recall or collision repair. Safety Risk: In a crash where the airbag deploys, there could be an increased risk of injury. Corrective Action: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to have the driver-front airbag inflator replaced.
Recall 2015261235,711 units in Canada
Airbag
On certain vehicles, the passenger frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace airbag inflator. Note: Honda Canada has created a special Airbag Inflator Hotline for immediate assistance. For more information, please contact: For Honda Owners: 1-877-445-7754 For Acura Owners: 1-877-445-9844
Recall 2015225704,770 units in Canada
Airbag
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall supersedes special service campaign 2014567. Correction: Dealers will inspect/replace the driver's frontal airbag inflator. All vehicles having received a replacement inflator as part of any previous driver's inflator campaign will have a replacement inflator installed. Note: Honda Canada has created a special Airbag Inflator Hotline for immediate assistance. For more information, please contact: For Honda Owners: 1-877-445-7754 For Acura Owners: 1-877-445-9844
Recall 2014567704,770 units in Canada
Airbag
Honda Canada is conducting a voluntary Safety Improvement Campaign concerning the driver's airbag inflator on certain vehicles equipped with Takata airbags. Honda will replace the driver's inflator on affected vehicles. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Note: This special service campaign was replaced by recall 2015225. Please see recall 2015225 for more information: <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2015225">Click here for more information</a>
Reports where the owner recorded a crash, a fire, an injury or a death.
Jensen Beach, FLCrash
AIR BAGS
I got into an accident today and airbag inflator that was replaced due to a recall never deployed upon impact causing me to slam into my steering wheel with my head. Officer looked in car and realized airbag never deployed. I drove car home. Now waiting for hopefully someone to give me an answer to why my airbag did not deploy?
NHTSA complaint #11505436 — an unverified report by a vehicle owner.
Los Angeles, CA1 injured
POWER TRAIN
Unknown
NHTSA complaint #11488702 — an unverified report by a vehicle owner.
Los Angeles, CA1 injured
SEAT BELTS
Unknown
NHTSA complaint #11488702 — an unverified report by a vehicle owner.
Los Angeles, CA1 injured
FUEL/PROPULSION SYSTEM
Unknown
NHTSA complaint #11488702 — an unverified report by a vehicle owner.
Virginia Beach, VACrash1 injured
AIR BAGS
The air bag failed to deploy during the vehicular collision on Jan.27, 2022 at the intersection in a city in Virginia. The HONDA Civic LX 2004 was hit by another vehicle on the driver side; the air bag on the passenger side deployed BUT NOT THE AIR BAG ON THE DRIVER SIDE. The driver suffered head injury (hematoma and cuts on scalp) & lumbar fracture and has to be treated in ER and was hospitalized for a few days. The injured driver also cannot go back to work until completely healed and still undergoing treatment. The car was moved from the towing service company shop to the storage facility of USAA (as of this writing, the vehicle is still there). In the police report, in the box for "Airbag Deployed", the officer encircled YES but did NOT specify it was for the passenger side ONLY. The insurance company declared the car NOT REPAIRABLE based on their inspections.
NHTSA complaint #11457899 — an unverified report by a vehicle owner.
at 177,000 milesSunrise, FLCrash1 injured
AIR BAGS
WHEN I STOPED AT A STOP SIGN, MY AIRBAG DEPLOYED, KNOCKING ME UNCONSCIOUS. I PROCEEDED TO HIT A TREE GOING AT AN ACCELERATED SPEED. I WAS AIRLIFTED BY HELICOPTER TO A TRAMA HOSPITAL. I HAD 3 FRACTURED RIBS, A BROKEN STERNUM, AND 4 BROKEN BONES IN MY LOWER BACK. I FRECEIVED A CALL BACK ON THE PASSENGER SIDE AIRBAG. THIS ACCIDENT WAS BECAUSE OF FRAUD FROM TAKATA, AND HONDA. MY CAR SHOULD'VE BEEN RECALLED.
NHTSA complaint #11361760 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Rutherfordton, NC
AIR BAGS
2004 HONDA Civic Cracked Block TSB [XXXX] Honda settled in a class-action lawsuit that covers 2008 - 2009 Civic engine block failures with unlimited miles for an extended 10-year warranty period. Covered Civics will receive an engine repair or replacement at no cost. The covered Civic engine castings were built using thinner aluminum and the cracked block will leak coolant causing the engine to overheat. Civics Covered 2006 - 2008 - ALL VINs beginning with 2HG & 1HG 2009 - Check eligibility with VIN Civic VINs beginning with 2HG & 1HG - Check eligibility * Excludes SI and Hybrid. My 2004 Civic has an identical engine crack with a 1HG VIN, and only 130k miles. The location of the crack is identical to the TSB and is not a result of the vehicle's maintenance and driver habits. I have found several cases where Honda Goodwill Assistance covered costs of repairs on vehicles past warranty. The 2004 Honda Civic has been recalled 15 times by the NHTSA with the engine problems severity rating a 10, on a scale of 1 - 10 (10 being the worst). [XXX] labeled the 2004 Honda Civic with a red Alert Notice of the recalls rendering the appeal of owning a 2004 Civic an unreliable purchase. As well as, 2006 - 2019 Civics due to the TBS extended warranty on known engine issues. [XXX] reviews for a 2004 Honda Civics a 1 out of 5 (1 being the worst). Honda Recall, Q5A, Y58 on 2001 Civic airbags caused death, yet the recall was not announced until 2019. Placing a 10-year extended warranty has proven to not cover all Honda’s and should be reviewed on a case by case basis to catch any cars not covered by warranty. My Civic was agreed to be looked at by Honda, and I'm to send the detailed inspection report for review by the NA Honda Headquarters. Awaiting reply 11/14/2023. Our of Pocket Repairs est. $5,200 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11555093 — an unverified report by a vehicle owner.
Rutherfordton, NC
ENGINE
2004 HONDA Civic Cracked Block TSB [XXXX] Honda settled in a class-action lawsuit that covers 2008 - 2009 Civic engine block failures with unlimited miles for an extended 10-year warranty period. Covered Civics will receive an engine repair or replacement at no cost. The covered Civic engine castings were built using thinner aluminum and the cracked block will leak coolant causing the engine to overheat. Civics Covered 2006 - 2008 - ALL VINs beginning with 2HG & 1HG 2009 - Check eligibility with VIN Civic VINs beginning with 2HG & 1HG - Check eligibility * Excludes SI and Hybrid. My 2004 Civic has an identical engine crack with a 1HG VIN, and only 130k miles. The location of the crack is identical to the TSB and is not a result of the vehicle's maintenance and driver habits. I have found several cases where Honda Goodwill Assistance covered costs of repairs on vehicles past warranty. The 2004 Honda Civic has been recalled 15 times by the NHTSA with the engine problems severity rating a 10, on a scale of 1 - 10 (10 being the worst). [XXX] labeled the 2004 Honda Civic with a red Alert Notice of the recalls rendering the appeal of owning a 2004 Civic an unreliable purchase. As well as, 2006 - 2019 Civics due to the TBS extended warranty on known engine issues. [XXX] reviews for a 2004 Honda Civics a 1 out of 5 (1 being the worst). Honda Recall, Q5A, Y58 on 2001 Civic airbags caused death, yet the recall was not announced until 2019. Placing a 10-year extended warranty has proven to not cover all Honda’s and should be reviewed on a case by case basis to catch any cars not covered by warranty. My Civic was agreed to be looked at by Honda, and I'm to send the detailed inspection report for review by the NA Honda Headquarters. Awaiting reply 11/14/2023. Our of Pocket Repairs est. $5,200 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11555093 — an unverified report by a vehicle owner.
Lexington, NC
SEAT BELTS
It takes many attempts to get the drivers side seat belt to latch/click. I am concerned after seeing other recalls that mine maybe in fact affected as well.
NHTSA complaint #11512175 — an unverified report by a vehicle owner.
Jensen Beach, FLCrash
AIR BAGS
I got into an accident today and airbag inflator that was replaced due to a recall never deployed upon impact causing me to slam into my steering wheel with my head. Officer looked in car and realized airbag never deployed. I drove car home. Now waiting for hopefully someone to give me an answer to why my airbag did not deploy?
NHTSA complaint #11505436 — an unverified report by a vehicle owner.
Los Angeles, CA1 injured
POWER TRAIN
Unknown
NHTSA complaint #11488702 — an unverified report by a vehicle owner.
Los Angeles, CA1 injured
SEAT BELTS
Unknown
NHTSA complaint #11488702 — an unverified report by a vehicle owner.
Los Angeles, CA1 injured
FUEL/PROPULSION SYSTEM
Unknown
NHTSA complaint #11488702 — an unverified report by a vehicle owner.
Virginia Beach, VACrash1 injured
AIR BAGS
The air bag failed to deploy during the vehicular collision on Jan.27, 2022 at the intersection in a city in Virginia. The HONDA Civic LX 2004 was hit by another vehicle on the driver side; the air bag on the passenger side deployed BUT NOT THE AIR BAG ON THE DRIVER SIDE. The driver suffered head injury (hematoma and cuts on scalp) & lumbar fracture and has to be treated in ER and was hospitalized for a few days. The injured driver also cannot go back to work until completely healed and still undergoing treatment. The car was moved from the towing service company shop to the storage facility of USAA (as of this writing, the vehicle is still there). In the police report, in the box for "Airbag Deployed", the officer encircled YES but did NOT specify it was for the passenger side ONLY. The insurance company declared the car NOT REPAIRABLE based on their inspections.
NHTSA complaint #11457899 — an unverified report by a vehicle owner.
Irving, TX
UNKNOWN OR OTHER
It is not safe to drive because of the slippage is really hard and it still kicks when braking and can cause the car to keep driving while harshly pressing the brake to stop.
NHTSA complaint #11453965 — an unverified report by a vehicle owner.
West Bountiful, UT
STRUCTURE:BODY
On Thursday the 2nd of December 2021 at 8:50 AM, I was driving by myself on the freeway heading to work and the hood popped up and smashed my entire windshield. I was unable to see and luckily managed to pull over to the left hand side of the road without hitting anything or anyone. I could have easily been hit by another car traveling at 70-80 miles per hour. Although glass shards hit me, I did not receive any personal injury. Stauffer Towing towed the vehicle to Caliber Collision. The windshield was replaced on Friday December 3rd by Caliber Collision in Salt Lake City. Caliber Collision also inspected the hood and related components. The hood will require replacement because the hinges were so badly damaged and I had to remove the hood so that this won't happen again. The hood latch had released and I later noticed that the metal supporting the latch is also having issues. The latch has been giving problems with opening and closing properly at times.
NHTSA complaint #11442822 — an unverified report by a vehicle owner.
Scarsdale, NY
AIR BAGS
The contact owns a 2004 Honda Civic. The contact stated that the airbag warning light was illuminated on the instrument panel. The contact then received notification of NHTSA Campaign Number: 19V501000 (Air Bags). The vehicle was taken to the dealer and the recall was serviced; however, the airbag warning light remained illuminated on the instrument panel. The contact notified the dealer of the failure and he was informed that the warning light was related to a failure that was not associated with the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was unknown.
NHTSA complaint #11430996 — an unverified report by a vehicle owner.
Temecula, CA
AIR BAGS
DEALERSHIP SHOWED NO RECALL FOR THIS VIN , WHEN I ENTERED IT IN THEIR WEBSITE.
NHTSA complaint #11399645 — an unverified report by a vehicle owner.
at 85,000 milesJensen Beach, FL
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION AND CHECK ENGINE WARNING LIGHTS ILLUMINATED AND THE VEHICLE STARTED TO SHAKE AND INDEPENDENTLY DECELERATE. ADDITIONALLY, WHILE ACCELERATING THE VEHICLE WAS SKIPPING GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED THAT THE TRANSMISSION FAILURE WAS DUE TO A FAULTY CVT SKIPPING OR AN EGR VALVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
NHTSA complaint #11377505 — an unverified report by a vehicle owner.
Burbank, CA
AIR BAGS
I HAVE RECEIVED MANY RECALL NOTICES FROM HONDA STATING THE AIR BAG RECALL REPAIR IS FREE AND A FREE RENTAL CAR WILL PROVIDED FOR THE DAY OF THE REPAIR, HOWEVER THIS IS ABSOLUTELY FALSE! I HAVE CALLED THE DEALERSHIP IN MY AREA MULTIPLE TIMES AND AM CONSISTENTLY TOLD RENTAL CARS ARE NOT AVAILABLE AND THEIR RIDE SHUTTLE IS NOT AVAILABLE DUE TO THE PANDEMIC. I CALLED THEM BEFORE THE PANDEMIC AND WAS TOLD THE SAME THING, THAT A RENTAL CAR IS NOT AVAILABLE FOR THAT SERVICE! THEY SAID I CAN SIT IN THE WAITING ROOM FOR 4 HOURS (OR MORE!) DURING THE RECALL REPAIR AND THAT IS IT. I CANNOT MISS WORK TO RESOLVE THIS, I HAVE ALREADY DONE THAT IN THE PAST AS THIS IS NOT THE FIRST RECALL! I CONTINUE TO RECEIVE NOTICES IN THE MAIL TELLING ME MYSELF OR MY PASSENGERS COULD DIE IF THIS PROBLEM ISN'T RESOLVED, CAUSING SO MUCH ANXIETY, AND YET I CANNOT GET THE REPAIR SCHEDULED UNLESS I TAKE AN ENTIRE DAY OFF WORK, LOSE AN ENTIRE DAY OF PAY AND SIT IN THEIR WAITING ROOM FOR HOURS (DURING A PANDEMIC)! OCEAN HONDA WOULD NOT PROVIDE RENTAL CARS BEFORE THE PANDEMIC FOR THIS RECALL SO I CAN'T UNDERSTAND WHY I CONTINUE TO RECEIVE THESE LETTERS STATING A FREE RENTAL CAR IS AVAILABLE FOR THE DAY OF THE REPAIR OR LONGER - IT IS SIMPLY NOT THE CASE! I HAVE CALLED AND CALLED AND AM MET WITH RUDE CALL CENTER AGENTS TELLING ME THIS IS JUST THE WAY IT IS, WHICH MAKES THE TEXT IN YOUR LETTERS OUTRIGHT LIES. IF I NEED TO BRING MY CAR IN FOR A RECALL AND A FREE RENTAL CAR IS AVAILABLE AS YOUR LETTER STATES, PLEASE HELP ME FIND A DEALER WHO WILL HONOR THE OFFER IN THE NEVER ENDING RECALL NOTICES THAT I RECEIVE OR TAKE ME OFF OF THIS MAILING LIST SO I DO NOT HAVE TO CONTINUE TO SEE THESE THREATS OF SERIOUS INJURY OR DEATH TO ME OR MY PASSENGERS AS THEY ARE CAUSING TOO MUCH STRESS AND ANXIETY FOR ME!
NHTSA complaint #11366870 — an unverified report by a vehicle owner.
at 177,000 milesSunrise, FLCrash1 injured
AIR BAGS
WHEN I STOPED AT A STOP SIGN, MY AIRBAG DEPLOYED, KNOCKING ME UNCONSCIOUS. I PROCEEDED TO HIT A TREE GOING AT AN ACCELERATED SPEED. I WAS AIRLIFTED BY HELICOPTER TO A TRAMA HOSPITAL. I HAD 3 FRACTURED RIBS, A BROKEN STERNUM, AND 4 BROKEN BONES IN MY LOWER BACK. I FRECEIVED A CALL BACK ON THE PASSENGER SIDE AIRBAG. THIS ACCIDENT WAS BECAUSE OF FRAUD FROM TAKATA, AND HONDA. MY CAR SHOULD'VE BEEN RECALLED.
NHTSA complaint #11361760 — an unverified report by a vehicle owner.
at 165,000 milesSAN Jose, CA
AIR BAGS
STEVENS CREEK HONDA (SAN JOSE, CA) SAID THEY FIXED THE SRS LIGHT PROBLEM(09 DEC 2019) BUT IT REAPPEARED A FEW DAYS LATER. UNCLEAR WHETHER THEY REALLY FIXED PROBLEM; CONTINUING TO WORK WITH AMERICAN HONDA MOTOR CO(CASE #10-214133 AND STEVENS CREEEK HONDA(DEALER) TO REMEDY AIRBAG PROBLEM..
NHTSA complaint #11306911 — an unverified report by a vehicle owner.
Sacramento, CA
AIR BAGS
I RECEIVED A SAFETY RECALL ALERT ON MY HONDA CIVIC AIR BAGS YEARS AGO. I TOOK IT IN TO MY HONDA DEALER AND THEY TOOK CARE OF THE PROBLEM. I RECEIVED A NEW SAFETY RECALL ALERT TODAY. THE PROBLEM HAS BEEN HANDLED (SEE ATTACHED).
NHTSA complaint #11302128 — an unverified report by a vehicle owner.
at 80,000 milesNewberg, OR
POWER TRAIN
THIS MODEL CAR HAS A DOCUMENTED ISSUE WITH THE START CLUTCH PERFORMANCE. THIS ISSUE CREATES A SAFETY HAZARD DUE TO THE UNPREDICTABLE ACCELERATION IT CAUSES. DESPITE RE-SURFACING PROCEDURES, THE ISSUE WILL RETURN. THIS IS NOT SIMPLY A WEAR ISSUE, THE PART(S) AND/OR DESIGN ARE FAULTY. THIS IS COMMON KNOWLEDGE AMONG HONDA MECHANICS WHO ARE FAMILIAR WITH THIS MODEL. PLEASE LET ME KNOW IF YOU NEED MORE INFO OR DETAILS.
NHTSA complaint #11301870 — an unverified report by a vehicle owner.
at 80,000 milesNewberg, OR
FUEL/PROPULSION SYSTEM
THIS MODEL CAR HAS A DOCUMENTED ISSUE WITH THE START CLUTCH PERFORMANCE. THIS ISSUE CREATES A SAFETY HAZARD DUE TO THE UNPREDICTABLE ACCELERATION IT CAUSES. DESPITE RE-SURFACING PROCEDURES, THE ISSUE WILL RETURN. THIS IS NOT SIMPLY A WEAR ISSUE, THE PART(S) AND/OR DESIGN ARE FAULTY. THIS IS COMMON KNOWLEDGE AMONG HONDA MECHANICS WHO ARE FAMILIAR WITH THIS MODEL. PLEASE LET ME KNOW IF YOU NEED MORE INFO OR DETAILS.
NHTSA complaint #11301870 — an unverified report by a vehicle owner.
at 99,000 milesColorado Spgs, CO
SEAT BELTS
VEHICLE DRIVER SIDE SEAT BELT DOES NOT RETRACT. AFTER AIRBAG LIGHT CAME ON SEAT BELT WILL NOT RETRACT INTO THE SEAT BELT RETAINER. I FEEL VERY DANGEROUS AND HONDA WILL NOT ADDRESS THE ISSUE. STATING IT IS NOT UNDER WARRANTY.
NHTSA complaint #11278146 — an unverified report by a vehicle owner.
at 130,000 milesLincoln, NE
AIR BAGS
MY HONDA CIVIC HAD AN AIR BAG RECALL, WHICH I TOOK THE CAR IN FOR. ABOUT 2 MONTHS AFTER THE FIX, MY AIR BAG LIGHT CAME ON. I HAD IT CHECKED OUT AT ANOTHER SHOP AND THEY RESET MY LIGHT. IT COME BACK ON APPROXIMATELY EVERY MONTH. IT SEEMS TO ME THAT IT IS SUSPICIOUS THAT I NEVER HAD ANY SUCH PROBLEM UNTIL THE HONDA DEALER REPLACED THE AIR BAG. THEY REFUSE TO ADDRESS THE PROBLEM AND INSIST IT IS NOT THERE RESPONSIBILITY. COINCIDENCE I DON'T THINK SO. I WOULD LIKE TO KNOW IF THIS IS AN ONGOING ISSUED WITH OTHER HONDA OWNERS WHO HAVE UNDERGONE THIS PROCEDURE
NHTSA complaint #11243415 — an unverified report by a vehicle owner.
at 123,000 milesFullerton, CA
POWER TRAIN
I HAVE A 2004 HONDA CIVIC EX. DRIVING TO GLENDALE (1 HOUR FROM WHERE I LIVE) IN THE CITY I STARTED NOTICING THE TRANSMISSION WAS JERKING. SHORTLY AFTER THE ENGINE LIGHT CAME ON. GOING UP A HILL MY TRANSMISSION WASN'T WORKING ANYMORE AND WAS REVVING WITHOUT GOING INTO GEAR. I WAS IN MOTION ON A HILL ON A VERY TIGHT ROAD WHERE ONLY 1 CAR CAN PASS AT A TIME. AND CARS WERE PARKED ON THE SIDE OF THE STREET. I ALMOST CRASHED INTO THE PARKED CARS BECAUSE I COULD'T CONTROL THE JERKING OF THE CAR AND THE TRANSMISSION SLIPPING. I HAD CARS COMING TOWARDS ME AND HAD THE CAR STALLED ON THE ROAD AND HAD TO BLOCK THE TRAFFIC FOR 30 MIN BEFORE MY FRIENDS COULD COME AND HELP ME MOVE THE CAR. THERE WAS LITTLE AMOUNT OF SPACE AND PARKING AND HAD TO PUSH THE CAR FOR A WHILE BEFORE FINDING A PARKING SPOT. THE CAR HAS ONLY 123,000 MILES, THE TRANSMISSION FLUID IS FRESH AND CLEAN AND NEVER HAD ANY TRANSMISSION PROBLEMS. WITHIN 15 MIN THE WHOLE TRANSMISSION BLEW UP! I REALLY HOPE HONDA CAN TAKE CARE OF THIS PROBLEM BECAUSE I SEE THAT THERE ARE MULTIPLE COMPLAINTS ABOUT HONDA'S TRANSMISSION FAILING IN THESE HONDA CIVICS BETWEEN 2000 AND 2004.
NHTSA complaint #11240194 — an unverified report by a vehicle owner.
at 135,000 milesFontana, CA
AIR BAGS
THE PASSENGER AIRBAG WENT OFF ON ITS OWN REALLY SCARED ME VERY DANGEROUS I WAS DRIVING I WAS ON THE STREET DRIVING ABOUT 15 20 MILES AN HOUR
NHTSA complaint #11221194 — an unverified report by a vehicle owner.
at 250,000 milesThomasville, NC
AIR BAGS
TAKATA RECALL. MY AIRBAG LIGHT CAME ON AND THEN I SAW THE RECALL. MY MODEL SHOULD BE RECALLED AS WELL. ALSO EXTERIOR LIGHTING IS VERY DULL BOTH OF THESE HAVE BEEN PREVIOUSLY RECALLED. I WAS IN PARK, STARTED MY CAR AND THE AIRBAG LIGHT CAME ON. SCANNER SAYS IT'S THE INFLATOR
NHTSA complaint #11217331 — an unverified report by a vehicle owner.
at 250,000 milesThomasville, NC
EXTERIOR LIGHTING
TAKATA RECALL. MY AIRBAG LIGHT CAME ON AND THEN I SAW THE RECALL. MY MODEL SHOULD BE RECALLED AS WELL. ALSO EXTERIOR LIGHTING IS VERY DULL BOTH OF THESE HAVE BEEN PREVIOUSLY RECALLED. I WAS IN PARK, STARTED MY CAR AND THE AIRBAG LIGHT CAME ON. SCANNER SAYS IT'S THE INFLATOR
NHTSA complaint #11217331 — an unverified report by a vehicle owner.