1,671 of the
21,377 complaints filed about the Honda Cr-V
are about the other systems —
100% of everything owners reported.
The worst model year for it is 2017.
While pulling into a parking space in a parking lot with foot on the brake coming to a stop, the vehicle suddenly and without warning accelerated up over the curb onto and across a sidewalk and finally stopped on a lawn. Had someone been on the sidewalk in front of the vehicle they would have been struck. Had the vehicle not stopped it would have continued into the side of a building. The vehicle's engine continued to run after the vehicle finally came to a stop. The vehicle is currently scheduled for a service appointment at the dealership where it purchased. There were no warning or caution indications on the instrument panel.
NHTSA complaint #11764187 — an unverified report by a vehicle owner.
While backing into the home driveway, with foot on the brake, the vehicle suddenly accelerated backward for a distance of about eight feet toward a closed gate, coming to rest just short of the gate. The vehicle could have damaged the gate as well as itself. A vehicle inspection is scheduled at the dealer from which it was purchased new. There were no warning or caution indications displayed on the instrument panel.
NHTSA complaint #11764190 — an unverified report by a vehicle owner.
Mutiple times on highway driving of 2+ hours, the active grille shutter system appears to fail, causing the vehicle to lose the ability to accelerate at speeds needed for safe highway driving. This typically occurs after 2 hours of highway driving and remains in place for the duration of the drive. This does not occur during normal driving or even highway drives of less than 90 minutes. My mechanic has inspected and suspects this might be a computer programming issue because the grills appear to work correctly under normal condition. This has occured for a couple of years and creates acceleration difficulty on the highway (for passing or merging).
NHTSA complaint #11763797 — an unverified report by a vehicle owner.
Recurring, intermittent fuel smell inside the vehicle, even with the air on recirculate. Seems to occur when on very hot days when the vehicle has been running a lot. The dealership found a soaked evap canister, replaced the fuel tank and evap canister, and the symptoms returned after about one week with a fuel smell entering the cabin. The fumes cause migraines and are unacceptable for a new car.
NHTSA complaint #11763380 — an unverified report by a vehicle owner.
On August 8, 2026, while operating a 2016 Honda CR-V (62,459 original miles) at highway speeds, the engine’s factory water pump experienced a sudden, catastrophic internal failure and froze completely. The seized water pump instantly sheared and shredded the serpentine belt. This induced an immediate, sudden loss of alternator charging, engine cooling, and power steering assist while driving at high highway speeds. This instantaneous component failure created a severe, life-threatening safety hazard, leaving the driver struggling to control the heavily disabled vehicle. This structural mechanical failure directly matches the engineering defect acknowledged by the manufacturer in Honda Technical Service Bulletin (TSB) #17-063, noting that factory water pump bearings were manufactured "out of specification." Despite knowing that this manufacturing defect causes sudden accessory drive-belt failure at highway speeds, Honda has failed to issue a proactive safety recall, placing drivers in immediate danger.
NHTSA complaint #11762711 — an unverified report by a vehicle owner.
2024 Honda CR-V Hybrid Sport, bought new April 2024, still under 3yr/36k warranty. All four original tires (235/60R18) hit the wear indicators at about 23,000 miles, worn most at the inner shoulder. Serviced only at the selling Honda dealer with no missed intervals. Tires rotated at 5,450, 14,256 and 19,746 miles. Dealer performed a four wheel alignment at 14,256 miles. Pressures kept at door jamb spec. Never driven hard, off road, overloaded or towed with. Safety concern: the dealer documented a tire condition inspection at 19,746 miles on 06/09/2026, when tires were about 3,250 miles from the wear bars. They recommended an alignment but did not recommend tire replacement, did not disclose tread depth, and gave no warning the tires were near end of life. I kept driving at highway speed unaware tread was marginal, increasing hydroplaning and loss of control risk in wet conditions. The wear rate is abnormal for a vehicle maintained on schedule and aligned at 14,256 miles. The dealer said alignment now reads acceptable and refused to diagnose the cause. The General Manager declined assistance. American Honda reviewed it at district level and authorized nothing. No explanation was given. Honda TSB 20-081, Rapid Rear Tire Wear, names rear alignment as the cause on 2017-2020 CR-V and 2020 CR-V Hybrid. Many 2023-2024 CR-V Hybrid owners report original tires finished at 13,500 to 25,000 miles. Requesting investigation into premature and uneven tire wear on 2023 and later CR-V and CR-V Hybrid, including rear suspension geometry and factory alignment spec. No crash, fire or injury.
NHTSA complaint #11762730 — an unverified report by a vehicle owner.
The driver side visor on my 2018 Honda-CRV (~56,000 miles) sags badly, perhaps 4 or 5 inches from the roof of the car when it is in the 'up" position. It has been sagging for a very long time but I am just now trying to fix it. Googling shows that this is a very common complaint about Hondas over the last decade. It's very dangerous- I recently had to brake hard and my head came forward and hit the visor. Was only a bit painful but if I had been traveling at high speeds and had to brake sharply, I coud have been badly hurt.
NHTSA complaint #11762390 — an unverified report by a vehicle owner.
All the warning lights on the dash board started to randomly light up like a Christmas tree while driving to get something to eat. The car began to shake and the steering stiffened up while the brakes were not working well enough to stop completely causing me to turn on the hazards lights to make it back home safely with my child in the car. An OBD-II SENSOR READS P0087. The fear of the car turning off while driving in the rain almost caused me to try and steer clear of cars and press brakes harder to make the car stop, I was in fear my life and my child's.
NHTSA complaint #11762290 — an unverified report by a vehicle owner.
We took our 2008 honda crv to the Coggin Honda dealership in December 2025 to do a safety inspection, as we noted severe frame rust. In January 2026, the dealership indicated that we had to release the car to them, as it was unsafe to drive, and that they would be forwarding the case to Honda Corp under the NHTSA ID 23V228000 recall. When we called the dealership later for status updates, they indicated we had to deal directly with Honda Corp. We have called Honda Corp multiple times, and have gotten various stories, including that the case had been sent to mediation. When i called today, they indicated it has not yet been sent to mediation, and they would not let me talk to a supervisor. They suggested i call back tomorrow. We have not had use of our vehicle or any offer for a rental/loaner for 9 months now and we have no real answer on when this might be resolved. Please help us.
NHTSA complaint #11761987 — an unverified report by a vehicle owner.
One of the rear sensor batteries randomly stopped working. All the features stopped working and would light up the whole dashboard, including TPMS, automatic braking, cruise control, etc. Did not feel safe while driving due to all of the safety features not working. Had it checked out by an independent auto body shop and fixed. No warning lights of the specific problem, just said there was a problem with everything. Happened immediately after pumping gas into my car.
NHTSA complaint #11761491 — an unverified report by a vehicle owner.
The manufacturer, American Honda, issued a 10-year extended warranty (TSB 19-091) for defective, leaking A/C condensers on the 2017 Honda CR-V. Authorized Honda dealerships (specifically Napleton Honda and Victory Honda) are systematically misdiagnosing consumer vehicles to evade this warranty. Dealership service departments are blaming vehicle system failures on peripheral components (such as "return lines" and "discharge lines") to charge consumers thousands of dollars out of pocket. In my case, I was charged $868.44 and $1,184.49 for these lines, yet independent UV dye testing proved the factory condenser was actively leaking fluid the entire time. The vehicle’s passenger cabin cannot be cooled, causing severe heat discomfort. American Honda corporate case managers are actively protecting these dealer practices by offering minor "goodwill checks" instead of requiring dealers to perform the safety and equipment remedies mandated by the corporate warranty extension. Honda must be investigated for warranty non-compliance and consumer deception regarding this known HVAC system defect.
NHTSA complaint #11761465 — an unverified report by a vehicle owner.
Driving on the interstate, my moonroof exploded. Sunny day April 30, 2025. Nothing hit the roof. Thankfully I had the shade closed. I purchased a replacement roof from a local salvage yard and no issues with the replacement.
NHTSA complaint #11760876 — an unverified report by a vehicle owner.
2024 Honda CRV. Battery went dead. Air conditioner stopped working. Honda dealership said the compressor is bad. Part is covered by warranty but must use a Honda part. Honda said part is not available nationwide. I live in Florida and temperatures exceeding 90 degrees. No estimated time for delivery.
NHTSA complaint #11759674 — an unverified report by a vehicle owner.
I am experiencing recurring problems with the infotainment system, GPS navigation, and Apple CarPlay in my 2026 Honda CR-V Hybrid. Apple CarPlay connects to the vehicle, but the navigation/GPS does not consistently display or function correctly. I have experienced the problem using both wireless Apple CarPlay and a wired connection and also different phones but with same problem. The infotainment display has also experienced abnormal behavior, including the screen becoming black or failing to properly display the navigation information. I have restarted the system and tested different connection methods, but the problem continues to occur. More concerningly, on several occasions the GPS has provided incorrect navigation instructions, including directing me to make turns onto streets where I would have been traveling in the wrong direction. This has created dangerous situations while driving. On at least two occasions, I nearly had an accident as a result of following or reacting to these incorrect GPS directions. I am very concerned that this malfunction could create a serious safety hazard for me and other drivers if it continues. I am reporting this issue because I have found other owners of 2026 Honda CR-V vehicles reporting similar GPS, Apple CarPlay, infotainment, and black-screen problems. I believe this issue should be investigated to determine whether there is a software or hardware defect affecting the infotainment/GPS system in the 2026 Honda CR-V Hybrid. I am particularly concerned about the incorrect navigation directions because they have already resulted in potentially dangerous driving situations and the issue remains unresolved despite having the vehicle inspected by Honda service.
NHTSA complaint #11759652 — an unverified report by a vehicle owner.
I took my Honda in to a dealership for a trade-in value assessment. The dealership used automatic start with my key fob. Once they got in, they began to drive it in immediately it would not go past 10 mph, began jerking, and steering became an issue. It begin throwing the following check engine light codes: Tire pressure monitor problem. Electric Parking Brake problem. Road Departure Mitigation system problem. Collision mitigation system problem. Adaptive cruise control problem. Hill start assist problem. Vehicle stability, assist problem. Power steering system problem. Brake hold system problem. Brake system problem. Emissions system problem. Trade-in became impossible and it was not safe to even drive off the lot. It remains sitting in the car dealerships parking lot, leaving me without a vehicle.
NHTSA complaint #11758840 — an unverified report by a vehicle owner.
Since this car has been purchased several times, it wouldn’t start. We thought the battery was dead. We’ve had it serviced several times while it was under warranty and at different mechanics with no avail. However, a Honda certified mechanic had told me it’s showing the same symptoms as the fuel filter recall and I just want to make y’all aware that this is happening in the 2014 as well you will be driving and then suddenly there’s no power you can’t turn the ignition to turn it back on trying to steer safely off the road is ridiculous and it’s usually on a highway. Even when you press the gas pedal to rub up the engine only once has it came back on. All the mechanics I’ve talked to said that sounds like fuel injection or fuel issue to the ignition, but they don’t seem to find a problem through the OEM reader. This has happened and all seasons so far as well. Please please please investigate some of this. I do not want to drive fearfully with this going on and I know I can’t be the only one I’ve searched it online. I love this car. It was my mother‘s car. It’s a 2014 and I just broke 100,000 miles on it.
NHTSA complaint #11758389 — an unverified report by a vehicle owner.
I own a 2023 Honda CR-V EX-L 1.5L turbo. My vehicle has repeatedly displayed an “Active Grille Shutter System Problem” warning while driving. Diagnostic trouble code P16E8 has also been associated with the active grille shutter system. The problem has occurred multiple times, particularly during hot weather and while driving on steep grades. When the active grille shutter warning occurs, the vehicle can go into reduced-power mode, significantly limiting its performance. Turning the vehicle off and restarting it may temporarily clear the warning and restore normal operation, but the problem can return. The vehicle has not been overheating when this occurs. I am concerned because unexpectedly entering reduced-power mode while driving, especially on a highway or steep grade, could create a safety hazard. I am reporting this issue so NHTSA can document and investigate whether there is a recurring defect involving the active grille shutter system on 2023 Honda CR-V vehicles and determine whether a safety recall or other action is warranted.
NHTSA complaint #11758127 — an unverified report by a vehicle owner.
The back glass shattered. I got into the car and shut the door. There was a loud pop and when I looked in the rearview mirror the back glass had shattered. There was nothing against the glass. It had not been in an accident. I was not aware of any issue with the back window shattering. I have read up on this and there seems to be other car owners that this has happened to. I feel lucky that I was not driving and especially with my grandson in the car. Yes it is tempered glass but if I had been driving the glass pieces could have blown back into the car. My insurance is paying for the replacement for free but it goes as a glass claim against me. I tried calling Honda but they are not open on Saturday. I sent them an email. I called my local Honda dealer but the service department does not answer. Now I do not feel safe driving my car. I thought that Honda was a reliable company and sold reliable cars. I do not feel that way any longer.
NHTSA complaint #11757129 — an unverified report by a vehicle owner.
My air bag light has come on. The vehicle has never been in an accident. There is no damage to the air bag. The shop stated it’s the passenger side curtain airbag The other issue is the a/c. There was a recall it got fixed but my a/c is still not working.
NHTSA complaint #11756616 — an unverified report by a vehicle owner.