Owners have filed 3,018 complaints
about the 2018 Honda Cr-V with NHTSA between 2017 and 2026.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 2 of 30 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Honda Cr-V. 50 means typical for this
model; 100 means roughly double.
Severity — 22
4.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
75% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
31258.9%
Warnings
9517.9%
Adaptive Cruise Control
468.7%
Assist
234.3%
Body
214.0%
Warning
193.6%
Warnings
71.3%
Instrument Cluster/Panel
71.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
12910.2%
1,000 – 9,999 miles
46236.6%
10,000 – 24,999 miles
26721.2%
25,000 – 49,999 miles
18514.7%
50,000 – 74,999 miles
947.5%
75,000 – 99,999 miles
715.6%
100,000 – 149,999 miles
473.7%
150,000+ miles
60.5%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2018 Honda CR-V SUV AWD
16.2% risk
2018 Honda CR-V SUV FWD
16.3% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2017peak 154Sep 2026
NHTSA investigations into the 2018 Honda Cr-V
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Hon...
PE22011Opened 28 Nov 2022Closed 22 Jul 2024POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Rear Differential Seizure
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to...
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Hon...
Recalls on the 2018 Honda Cr-V
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V332000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
23V858000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
23V158000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Risk: An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
21V215000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
18V663000
STEERING:ELECTRIC POWER ASSIST SYSTEM
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic and CR-V vehicles. The magnet that controls the torque sensor output signal for the electronic power steering system may not be properly secured, allowing the magnet to become dislodged. During a full lock turn, the dislodged magnet may cause steering assist to be applied in the opposite direction.
Risk: The unintended steering input reduces vehicle maneuverability and increases the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202625112,371 units in Canada
Seats And Restraints
Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. Note: This recall is an expansion of Transport Canada recall no. 2024-059. If the weight sensor fails, the SRS warning light would turn on in the instrument panel. Safety Risk: An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger-front seat weight sensor.
Recall 2024262291,588 units in Canada
Fuel System
Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This recall replaces Transport Canada recall no. 2023-679. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.
Recall 2023679285,461 units in Canada
Fuel System
This recall was replaced by Transport Canada recall no. 2024-262. Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada recall nos. 2020-236 and 2021-182. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.
Recall 202312752,196 units in Canada
Seats And Restraints
Issue: On certain vehicles, the seat belt buckles for the driver and front-passenger seats could wear over time and may not latch securely. If this happens, the seat belt could unlatch unexpectedly. Safety Risk: A seat belt that doesn't latch securely could create an increased risk of injury in a crash. Corrective Actions: Honda will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the driver and front-passenger seat belt assemblies. In most cases, the seat belt buckle release buttons will be replaced. If the dealer determines that a buckle can't be repaired, it will be replaced with a new part.
Reports where the owner recorded a crash, a fire, an injury or a death.
Manteca, CACrash
SERVICE BRAKES
On February 26, 2026, at approximately 3:59 PM, the driver was traveling northbound on Yukon Territory Avenue in Manteca, CA at approximately 30 mph when the vehicle experienced a sudden brake failure. The driver attempted to pull over to the east curb of Yukon Territory Avenue but the vehicle inadvertently jumped the curb and collided with a city fire hydrant. Airbags deployed. The vehicle continued northbound and struck a city street light pole before stopping. No injuries were reported. The incident is consistent with the known NHTSA Engineering Analysis (opened February 2022, upgraded April 2024) covering 2017-2022 Honda CR-V vehicles for unexpected and unintended activation of the Collision Mitigation Braking System (CMBS) causing sudden rapid deceleration without warning. This complaint is being filed to add to the existing federal record of 1,294 complaints already documented under this investigation.
NHTSA complaint #11744613 — an unverified report by a vehicle owner.
On February 26, 2026, at approximately 3:59 PM, the driver was traveling northbound on Yukon Territory Avenue in Manteca, CA at approximately 30 mph when the vehicle experienced a sudden brake failure. The driver attempted to pull over to the east curb of Yukon Territory Avenue but the vehicle inadvertently jumped the curb and collided with a city fire hydrant. Airbags deployed. The vehicle continued northbound and struck a city street light pole before stopping. No injuries were reported. The incident is consistent with the known NHTSA Engineering Analysis (opened February 2022, upgraded April 2024) covering 2017-2022 Honda CR-V vehicles for unexpected and unintended activation of the Collision Mitigation Braking System (CMBS) causing sudden rapid deceleration without warning. This complaint is being filed to add to the existing federal record of 1,294 complaints already documented under this investigation.
NHTSA complaint #11744613 — an unverified report by a vehicle owner.
West Chicago, ILCrash
AIR BAGS
I have been waiting for an airbag for my 2018 Honda CRV since November 2025. I have made contact with Honda Motors US Corporate offices 2 months ago and they are failing to give me an estimate as to when my airbag will be sent to my dealership in Chicago. They can not give me any concrete information as to when the part is even going to be manufactured. For the last 3 weeks they have given me zero concrete information. They are not providing me with a loaner car. My car has been unusable for over 6 months which is and the customer service representative suggested that I operate the car without an air bag.
NHTSA complaint #11742802 — an unverified report by a vehicle owner.
Hemet, CA1 injured
UNKNOWN OR OTHER
I am reporting a safety concern involving my 2018 Honda CR-V. Vehicle history reports indicate that the VIN had a prior theft record before I purchased the vehicle. This information was not disclosed to me at the time of sale. After purchasing the vehicle, it became the target of multiple theft attempts. During one incident in November 2025, I was violently assaulted during an attempted carjacking involving the vehicle. I suffered injuries and lost approximately three weeks of work. I submitted vehicle history reports documenting the prior theft record to the California Department of Motor Vehicles during a complaint investigation. However, I was informed that this information was considered insignificant because it was not part of the CARFAX report used by the dealership or recognized by the DMV. I am submitting this report to document the safety risks associated with this vehicle and the lack of consideration given to theft history information contained in VIN reporting databases. This information would have impacted my decision to purchase the vehicle and could have prevented the physical and financial hardship I experienced. As a result of these circumstances, the vehicle was ultimately repossessed. I lost the vehicle and nearly lost my life due to the lack of transparency regarding the vehicle’s history at the time of sale. This report is not a car accident it was an attempted car jacking and YES I was injured severely. The system did not let me upload the most import part of my compliant the report of the theft. Thank you Imelda Post
NHTSA complaint #11722318 — an unverified report by a vehicle owner.
White Plains, NYCrash
ELECTRICAL SYSTEM
While driving approximately 70 mph on the highway, my 2018 Honda CR-V suddenly lost engine power and rapidly decelerated. At the same time the check engine light began flashing and multiple warning lights illuminated on the dashboard, including the ABS warning light. I was unable to accelerate and the vehicle would not restart after the loss of power. I attempted to guide the vehicle toward the shoulder for safety, but the vehicle was rear-ended shortly after the power loss occurred. The vehicle has since been declared a total loss by my insurance company. Approximately two weeks prior to the incident I experienced intermittent engine sputtering while driving. No repairs had yet been performed at that time. After the accident I discovered that my vehicle VIN is associated with an open fuel pump motor safety recall (EXP2) that had not been remedied prior to the incident. The suspected component involved is the fuel/propulsion system related to the fuel pump recall, although this has not yet been confirmed by inspection. The vehicle is currently in the possession of my insurance carrier and may be available for inspection upon request depending on the insurance process. The vehicle has been inspected by insurance representatives following the accident. The sudden loss of power at highway speed created a significant safety risk because the vehicle could not maintain speed with surrounding traffic and could not be restarted.
NHTSA complaint #11722006 — an unverified report by a vehicle owner.
White Plains, NYCrash
ENGINE
While driving approximately 70 mph on the highway, my 2018 Honda CR-V suddenly lost engine power and rapidly decelerated. At the same time the check engine light began flashing and multiple warning lights illuminated on the dashboard, including the ABS warning light. I was unable to accelerate and the vehicle would not restart after the loss of power. I attempted to guide the vehicle toward the shoulder for safety, but the vehicle was rear-ended shortly after the power loss occurred. The vehicle has since been declared a total loss by my insurance company. Approximately two weeks prior to the incident I experienced intermittent engine sputtering while driving. No repairs had yet been performed at that time. After the accident I discovered that my vehicle VIN is associated with an open fuel pump motor safety recall (EXP2) that had not been remedied prior to the incident. The suspected component involved is the fuel/propulsion system related to the fuel pump recall, although this has not yet been confirmed by inspection. The vehicle is currently in the possession of my insurance carrier and may be available for inspection upon request depending on the insurance process. The vehicle has been inspected by insurance representatives following the accident. The sudden loss of power at highway speed created a significant safety risk because the vehicle could not maintain speed with surrounding traffic and could not be restarted.
NHTSA complaint #11722006 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Whitewater, WI
AIR BAGS
Every few days or even every few weeks as I'm driving I get SRS airbag malfunction showing up on my dash cluster. So I have to pull onto the shoulder of the road or into a parking lot turn off my car hold power button to my radio turn my car back on and perform a system reboot to clear the message so I can continue driving home I have called dealership they advised me they don't have anyone to look at SRS issues
NHTSA complaint #11763993 — an unverified report by a vehicle owner.
Orlando, FL
STEERING
Steering sticking in the mid position on highway speeds
NHTSA complaint #11763986 — an unverified report by a vehicle owner.
Whitewater, WI
ELECTRICAL SYSTEM
Every few days or even every few weeks as I'm driving I get SRS airbag malfunction showing up on my dash cluster. So I have to pull onto the shoulder of the road or into a parking lot turn off my car hold power button to my radio turn my car back on and perform a system reboot to clear the message so I can continue driving home I have called dealership they advised me they don't have anyone to look at SRS issues
NHTSA complaint #11763993 — an unverified report by a vehicle owner.
Bowie, MD
ELECTRICAL SYSTEM
Today, I attempted to drive my 2018 Honda CR-V, but the vehicle would not reverse. I had to turn it off, restart it, and quickly reverse it back into my driveway. The entire dashboard then illuminated with multiple warning lights. This created a serious safety concern because the vehicle could become immobile or fail to operate properly while in traffic. The vehicle previously experienced engine-related problems, including a suspected head-gasket failure, coolant leaking into a cylinder, and a fuel-injector issue. The vehicle is available for inspection upon request. I have contacted Honda and multiple dealerships, but no one has identified a clear cause or provided a complete resolution. The exact cause of the reversing problem and dashboard warnings is currently UNKNOWN.
NHTSA complaint #11763833 — an unverified report by a vehicle owner.
Bowie, MD
ENGINE
Today, I attempted to drive my 2018 Honda CR-V, but the vehicle would not reverse. I had to turn it off, restart it, and quickly reverse it back into my driveway. The entire dashboard then illuminated with multiple warning lights. This created a serious safety concern because the vehicle could become immobile or fail to operate properly while in traffic. The vehicle previously experienced engine-related problems, including a suspected head-gasket failure, coolant leaking into a cylinder, and a fuel-injector issue. The vehicle is available for inspection upon request. I have contacted Honda and multiple dealerships, but no one has identified a clear cause or provided a complete resolution. The exact cause of the reversing problem and dashboard warnings is currently UNKNOWN.
NHTSA complaint #11763833 — an unverified report by a vehicle owner.
Bowie, MD
FUEL/PROPULSION SYSTEM
Today, I attempted to drive my 2018 Honda CR-V, but the vehicle would not reverse. I had to turn it off, restart it, and quickly reverse it back into my driveway. The entire dashboard then illuminated with multiple warning lights. This created a serious safety concern because the vehicle could become immobile or fail to operate properly while in traffic. The vehicle previously experienced engine-related problems, including a suspected head-gasket failure, coolant leaking into a cylinder, and a fuel-injector issue. The vehicle is available for inspection upon request. I have contacted Honda and multiple dealerships, but no one has identified a clear cause or provided a complete resolution. The exact cause of the reversing problem and dashboard warnings is currently UNKNOWN.
NHTSA complaint #11763833 — an unverified report by a vehicle owner.
Charlottesville, VA
ENGINE
My 2018 Honda CR-V with the 1.5L turbo engine experienced an overheating condition while being driven. The temperature gauge fluctuated and reached the red zone, creating a potential risk of engine failure and loss of vehicle operation. The vehicle was inspected by a Honda dealership, which reported that the coolant was empty and recommended replacing the engine. I was given an estimate of approximately $7,000 for the replacement. A subsequent inspection by another mechanic included two cooling-system pressure tests that reportedly found no externally visible coolant leak. After the cooling system was topped off, I monitored the coolant level for approximately three weeks and observed no apparent decrease. There was also no coolant observed in the engine oil. The mechanic subsequently stated that a camera inspection showed coolant present in the cylinders and that the head gasket had failed. However, I have not received clear written documentation establishing the root cause of the coolant loss or overheating. The vehicle now has approximately 153,000 miles. I am reporting this because the vehicle experienced a significant overheating and coolant-loss condition that could recur without warning. A recurrence could result in engine failure or loss of power while the vehicle is being operated, potentially creating a safety hazard. I request that NHTSA review this complaint along with other complaints involving the 2018 Honda CR-V equipped with the 1.5L turbo engine, including reports of coolant loss, overheating, head-gasket failure, coolant entering the cylinders, and resulting engine failure. I specifically request that NHTSA evaluate whether this condition represents a safety-related defect and whether the available complaint and failure data warrant an investigation, safety recall, or other corrective action by Honda. Please include this complaint in NHTSA’s records for this vehicle and engine combination so that it can be considered with other potentially
NHTSA complaint #11763555 — an unverified report by a vehicle owner.
fantom break. while driving at crusing speed around 50mph the car all of a sudden applied breaks. coming to what seamed like 15mph. there was no shadow on the road, no rain, perfect visibility around noon, window was clean.
NHTSA complaint #11763005 — an unverified report by a vehicle owner.
Brewster, MA
POWER TRAIN
Head gasket problem. Gasoline mixing with oil. My head gasket was fixed but read other reports it could have shut off engine while driving. Most reports say Honda knows about this problem
NHTSA complaint #11762521 — an unverified report by a vehicle owner.
Brewster, MA
FUEL/PROPULSION SYSTEM
Head gasket problem. Gasoline mixing with oil. My head gasket was fixed but read other reports it could have shut off engine while driving. Most reports say Honda knows about this problem
NHTSA complaint #11762521 — an unverified report by a vehicle owner.
Buda, TX
UNKNOWN OR OTHER
The driver side visor on my 2018 Honda-CRV (~56,000 miles) sags badly, perhaps 4 or 5 inches from the roof of the car when it is in the 'up" position. It has been sagging for a very long time but I am just now trying to fix it. Googling shows that this is a very common complaint about Hondas over the last decade. It's very dangerous- I recently had to brake hard and my head came forward and hit the visor. Was only a bit painful but if I had been traveling at high speeds and had to brake sharply, I coud have been badly hurt.
NHTSA complaint #11762390 — an unverified report by a vehicle owner.
Rice, MN
STEERING
Honda 2018 crv with approx 56,000 miles began to have a sticky steering issue. It feels like it causes the car to wander in the driving lane, especially at highway speeds. Making the driver constantly correct the vehicle to keep a strait line. But in reality it seems to over-correct the steering which makes it feel impossible keep a strait line while driving. The steering is not smooth during the minor adjustment. It feels like there is a lack of lubrication somewhere in the linkage. The steering wheel actually makes a creaking, or clicking noise when turned slowly. After searching into the issue, I see it a common complaint among owners of the same vehicle. All complaints appear to have the same symptoms with the sticky, rough feel of the steering wheel. Turning corners seems very normal. Highway driving, or straight roads, with the steering wheel at the center positon, doesnt hold the vehicle straight causing sticky corrections. Living in the midwest, the issue isnt as noticeable in the winter months. But in warmer weather it is very prevalent. This vehicle has never been in an accident.
NHTSA complaint #11762098 — an unverified report by a vehicle owner.
Pinehurst, NC
STEERING
Sticky steering especially at highway speeds and when air temp in hot. Stickiness is now apparent at slower speeds in hot wx. Current Recall is only for 2023-2025. This CRV is 2018. Problem has been apparent for over a year. Local dealer could not replicate issue on two occasions when car was in Honda dealership.
NHTSA complaint #11762210 — an unverified report by a vehicle owner.
Rice, MN
ELECTRICAL SYSTEM
Honda 2018 crv with approx 56,000 miles began to have a sticky steering issue. It feels like it causes the car to wander in the driving lane, especially at highway speeds. Making the driver constantly correct the vehicle to keep a strait line. But in reality it seems to over-correct the steering which makes it feel impossible keep a strait line while driving. The steering is not smooth during the minor adjustment. It feels like there is a lack of lubrication somewhere in the linkage. The steering wheel actually makes a creaking, or clicking noise when turned slowly. After searching into the issue, I see it a common complaint among owners of the same vehicle. All complaints appear to have the same symptoms with the sticky, rough feel of the steering wheel. Turning corners seems very normal. Highway driving, or straight roads, with the steering wheel at the center positon, doesnt hold the vehicle straight causing sticky corrections. Living in the midwest, the issue isnt as noticeable in the winter months. But in warmer weather it is very prevalent. This vehicle has never been in an accident.
NHTSA complaint #11762098 — an unverified report by a vehicle owner.
Woburn, MA
UNKNOWN OR OTHER
One of the rear sensor batteries randomly stopped working. All the features stopped working and would light up the whole dashboard, including TPMS, automatic braking, cruise control, etc. Did not feel safe while driving due to all of the safety features not working. Had it checked out by an independent auto body shop and fixed. No warning lights of the specific problem, just said there was a problem with everything. Happened immediately after pumping gas into my car.
NHTSA complaint #11761491 — an unverified report by a vehicle owner.
Jersey City, NJ
POWER TRAIN
[XXX] It's security risk, Honda customer service not taking any ownership. Anything happens to my family who is going to take responsibility. Please open case against and help all customers who owns HONDA car. I done what ever honda delears recommanded and paid alomost $2000. Please take some action ASAP anything happens to me or my family then HONDA and NHTSA are responsible. Waiting your reply via email and mail as well as Phone call. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11761278 — an unverified report by a vehicle owner.
Jersey City, NJ
ELECTRICAL SYSTEM
[XXX] It's security risk, Honda customer service not taking any ownership. Anything happens to my family who is going to take responsibility. Please open case against and help all customers who owns HONDA car. I done what ever honda delears recommanded and paid alomost $2000. Please take some action ASAP anything happens to me or my family then HONDA and NHTSA are responsible. Waiting your reply via email and mail as well as Phone call. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11761278 — an unverified report by a vehicle owner.
Jersey City, NJ
FUEL/PROPULSION SYSTEM
[XXX] It's security risk, Honda customer service not taking any ownership. Anything happens to my family who is going to take responsibility. Please open case against and help all customers who owns HONDA car. I done what ever honda delears recommanded and paid alomost $2000. Please take some action ASAP anything happens to me or my family then HONDA and NHTSA are responsible. Waiting your reply via email and mail as well as Phone call. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11761278 — an unverified report by a vehicle owner.
at 55,000 milesCastle Hayne, NC
ENGINE AND ENGINE COOLING
The contact owns a 2018 Honda CR-V. The contact stated that while reversing out of the garage, the ABS, traction control, braking system, and check engine warning lights illuminated. The vehicle was taken to a certified mechanic and was diagnosed with fuel injector failure. The vehicle was scheduled to be repaired. The manufacturer was informed of the issue by the mechanic. The failure mileage was approximately 55,000.
NHTSA complaint #11761008 — an unverified report by a vehicle owner.
at 55,000 milesCastle Hayne, NC
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Honda CR-V. The contact stated that while reversing out of the garage, the ABS, traction control, braking system, and check engine warning lights illuminated. The vehicle was taken to a certified mechanic and was diagnosed with fuel injector failure. The vehicle was scheduled to be repaired. The manufacturer was informed of the issue by the mechanic. The failure mileage was approximately 55,000.
NHTSA complaint #11761008 — an unverified report by a vehicle owner.
Grapevine, TX
ENGINE
Car abruptly lost power while driving. I was barely able to pull over to the side and park the car in lot that happened to be next to where I was driving. The car was towed to a award-winning service facility (non-Honda) and it was determined that P0303 Cylinder Misfire and P16e8 engine error codes due to a blown engine head gasket. According to the head mechanic, they had recently had another Honda CRV experience the same issue. The replacement parts/kit/labor cost almost $4,000. Without it the car was undriveable, most concerning was the abrupt loss of power, thankfully was not on a highway when this happened as there had been no warning or degradation in performance prior to the issue occurring. In searching the internet, apparently many others with Turbo CRV's are reporting this type of issue? I contacted Honda and they were basically of no help other than suggesting I have the car towed to a dealership but with no guarantees that they would cover anything given the 'age' of the vehicle. It has been a very well maintained car.
NHTSA complaint #11760590 — an unverified report by a vehicle owner.
at 78,000 milesBuffalo, NY
ELECTRICAL SYSTEM
The contact owns a 2018 Honda CR-V. The contact stated that while driving 35 MPH, the vehicle lost automotive power and jolted to a complete stop. The vehicle independently restarted. There was no warning light illuminated; however, the message “BRAKE” was displayed on the instrument panel. The vehicle was taken to a local dealer to be diagnosed; however, the contact was informed that no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 78,000.
NHTSA complaint #11759523 — an unverified report by a vehicle owner.
at 78,000 milesBuffalo, NY
SERVICE BRAKES
The contact owns a 2018 Honda CR-V. The contact stated that while driving 35 MPH, the vehicle lost automotive power and jolted to a complete stop. The vehicle independently restarted. There was no warning light illuminated; however, the message “BRAKE” was displayed on the instrument panel. The vehicle was taken to a local dealer to be diagnosed; however, the contact was informed that no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 78,000.
NHTSA complaint #11759523 — an unverified report by a vehicle owner.
Hooksett, NH
STEERING
This car has the same Steering Rack sticking problem for this Model and year that there is a recall for but the VIN for this car is not included in the recall. The problem has been confirmed by a Honda dealer. They want me to pay close to $5,000 to repair it. They told me to reach out to HNTSA. Hoping you can correct this. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11759231 — an unverified report by a vehicle owner.
Shepherdsville, KY
UNKNOWN OR OTHER
I took my Honda in to a dealership for a trade-in value assessment. The dealership used automatic start with my key fob. Once they got in, they began to drive it in immediately it would not go past 10 mph, began jerking, and steering became an issue. It begin throwing the following check engine light codes: Tire pressure monitor problem. Electric Parking Brake problem. Road Departure Mitigation system problem. Collision mitigation system problem. Adaptive cruise control problem. Hill start assist problem. Vehicle stability, assist problem. Power steering system problem. Brake hold system problem. Brake system problem. Emissions system problem. Trade-in became impossible and it was not safe to even drive off the lot. It remains sitting in the car dealerships parking lot, leaving me without a vehicle.
NHTSA complaint #11758840 — an unverified report by a vehicle owner.
