Owners have filed 539 complaints
about the 2024 Honda Cr-V with NHTSA between 2023 and 2026.
The largest single group is the steering.
Across this model's run it ranks 14 of 30 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 38
Against the median year of the Honda Cr-V. 50 means typical for this
model; 100 means roughly double.
Severity — 62
12.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
93% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
3631.9%
Body
1815.9%
Warnings
1513.3%
Adaptive Cruise Control
1210.6%
Warning
119.7%
Assist
108.8%
Blind Spot Detection
76.2%
Rearview System Braking
43.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
511.4%
1,000 – 9,999 miles
2147.7%
10,000 – 24,999 miles
1227.3%
25,000 – 49,999 miles
613.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2023peak 47Aug 2026
NHTSA investigations into the 2024 Honda Cr-V
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA23003Opened 29 Nov 2023Closed 28 Jan 2025STEERING
Momentary Increased Steering Effort
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ qu...
Recalls on the 2024 Honda Cr-V
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
24V744000
STEERING
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Risk: Difficulty steering can increase the risk of a crash.
24V508000
TIRES:MARKINGS
Honda (America Honda Motor Co.) is recalling certain 2024 CR-V vehicles. The tire identification number (TIN) is missing the four-digit date code. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."
Risk: An owner whose TIN information is missing may not recognize that their vehicle is involved in a safety recall and continue to drive on recalled tires, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202460661,175 units in Canada
Fuel System
Issue: On certain vehicles, the high-pressure fuel pump may not have been manufactured properly. As a result, the fuel pump could crack and leak fuel. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the high-pressure fuel pump.
Recall 2024588239,462 units in Canada
Steering
Issue: On certain vehicles, the steering gearbox may not have been manufactured properly. As a result, there could be a sudden change in steering feel and an increase in steering effort. Safety Risk: A sudden change in steering effort could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to add grease to the steering gearbox and replace the electronic power steering spring.
Reports where the owner recorded a crash, a fire, an injury or a death.
Fredericksburg, VACrash
SEAT BELTS
On 17 July 2026, I was attempting to park in a handicap parking place at May Washington Hospital Center. The outdoor parking lot is to the right of the hospital entrance and consists of several terraced rows with each terrace a few feet below the one above it. I was halfway into the parking space with my foot on the brake when the car (2024 CRV Hybrid Touring) suddenly accelerated. I pushed the brake pedal but it had no effect. There were no warnings from the safety systems. The front driver side hit a light pole which was the only thing that stopped me from going over the curb completely and dropping down onto the car below. The low speed crash still caused a total loss.
NHTSA complaint #11757546 — an unverified report by a vehicle owner.
Fredericksburg, VACrash
STRUCTURE:BODY
On 17 July 2026, I was attempting to park in a handicap parking place at May Washington Hospital Center. The outdoor parking lot is to the right of the hospital entrance and consists of several terraced rows with each terrace a few feet below the one above it. I was halfway into the parking space with my foot on the brake when the car (2024 CRV Hybrid Touring) suddenly accelerated. I pushed the brake pedal but it had no effect. There were no warnings from the safety systems. The front driver side hit a light pole which was the only thing that stopped me from going over the curb completely and dropping down onto the car below. The low speed crash still caused a total loss.
NHTSA complaint #11757546 — an unverified report by a vehicle owner.
Fredericksburg, VACrash
ELECTRICAL SYSTEM
On 17 July 2026, I was attempting to park in a handicap parking place at May Washington Hospital Center. The outdoor parking lot is to the right of the hospital entrance and consists of several terraced rows with each terrace a few feet below the one above it. I was halfway into the parking space with my foot on the brake when the car (2024 CRV Hybrid Touring) suddenly accelerated. I pushed the brake pedal but it had no effect. There were no warnings from the safety systems. The front driver side hit a light pole which was the only thing that stopped me from going over the curb completely and dropping down onto the car below. The low speed crash still caused a total loss.
NHTSA complaint #11757546 — an unverified report by a vehicle owner.
Monrovia, CACrash
SERVICE BRAKES
This is the third time this vehicle has experienced wheel lock-up during braking. The first occurrence was over three months ago, while one driver was driving alone. The second occurrence was about one month ago, with a different driver, and a passenger was present who also witnessed the wheels locking; no collision resulted those two times. Both involved the wheels locking during braking and a loss of steering control. On the third occurrence, on June 25, while driving on the freeway, the vehicle ahead braked suddenly. The driver applied the brakes and they initially responded, allowing the driver to slow and avoid hitting the vehicle in front. Immediately afterward, the wheels locked up and the driver lost the ability to steer or maneuver. The anti-lock braking system did not prevent the wheels from locking. Because the vehicle could not be controlled, it was struck from behind by a following vehicle. This defect has now occurred three times over approximately three months, with two different drivers, and has resulted in a collision. It is a recurring, dangerous loss of vehicle control.
NHTSA complaint #11746756 — an unverified report by a vehicle owner.
This is the third time this vehicle has experienced wheel lock-up during braking. The first occurrence was over three months ago, while one driver was driving alone. The second occurrence was about one month ago, with a different driver, and a passenger was present who also witnessed the wheels locking; no collision resulted those two times. Both involved the wheels locking during braking and a loss of steering control. On the third occurrence, on June 25, while driving on the freeway, the vehicle ahead braked suddenly. The driver applied the brakes and they initially responded, allowing the driver to slow and avoid hitting the vehicle in front. Immediately afterward, the wheels locked up and the driver lost the ability to steer or maneuver. The anti-lock braking system did not prevent the wheels from locking. Because the vehicle could not be controlled, it was struck from behind by a following vehicle. This defect has now occurred three times over approximately three months, with two different drivers, and has resulted in a collision. It is a recurring, dangerous loss of vehicle control.
NHTSA complaint #11746756 — an unverified report by a vehicle owner.
Virginia Beach, VACrash
SERVICE BRAKES
I was pulling into a parking space at church. I had my foot lightly on the brake as the idle speed was sufficient to enter the parking space. When I pressed on the brake to stop the car completely the brakes failed and the car lurched forward about 10 ft and hit the church building damaging my front left bumper, buckling the hood and components behind the bumper.
NHTSA complaint #11745603 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Bronx NY, NY
STEERING
Upon driving steering appears normal then starts to feel a little tight as if I was loosing power steering then goes back to normal.
NHTSA complaint #11758678 — an unverified report by a vehicle owner.
Charleston, SC
VISIBILITY/WIPER
What component or system failed or malfunctioned, and is it available for inspection upon request? Wiper system malfunctions by allowing driver side wiper to intermittently reach varied end positions, sometimes striking the A-pillar. Vehicle is available for inspection upon request (has been inspected by dealer already). How was your safety or the safety of others put at risk? While driving in heavy rain, wiper erratically slamming into A-pillar is distracting and has caused me to try to adjust wiper speed and settings to prevent wiper arm from potentially breaking, which could be dangerous in certain higher speed conditions in heavy rain/low visibility. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealer was able to observe/reproduce the highly variable end position of the drivers side wiper. Dealer notes wiper shows up to 6 inch variance in where it stops. They could also see by the wiper marks on the windshield the variation in the end position. However, they compared the wiper function to another CRV and said it seems normal and refused warranty repair because the wiper was not broken or misadjusted at this time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages. Symptom is recurring since purchase of the vehicle. However, the wiper only demonstrates the ability to strike the A-pillar during heavier rain and use of wipers for longer periods (which has not happened frequently during time I've owned/driven vehicle).
NHTSA complaint #11758643 — an unverified report by a vehicle owner.
Marina, CA
VISIBILITY/WIPER
The windshield wipers and system of water delivery from the blades onto the windshield is a total disaster. You can easily have an accident due to extremely poor visibility after using the windshield wipers to clean the windshield with water, especially if the sun glares on your windshield which is now smeared not clean and reflects and refracts all the smear. You can't see and aggravates the driver. I almost did have an accident. Very scarry to have such poor visibility when you expect to clean your windshield not to smear it! Water is dispersed from the blades way too late in the sequence and the quantities are too small to perform a cleaning, not even a suboptimal one. I asked the dealer to fix the timer and it cannot be done. I also asked to allow more water to be deliver earlier in the sequence and that can't be done either. In addition, the water tank for the window cleaning is way too small as you try to keep cleaning since it only smears. Honda needs to address this issue. I was a Honda enthusiast since the early 90's, but I will never buy a Honda again if they don't change this design which is a total safety hazard. This happens all the time when you try to clean the windshield and it is dry outside. At least when it is raining the rainwater helps. I uploaded some pictures below that shows a “clean” smeared after trying 3 times to clean the windshield using new blades. Extremely unsafe and disappointing of Honda's "new" useless design. They can at least change the software to allow the service dealers to reset the time of the water delivery sequence to be instant when the blade is still down and to have more water be delivered. Currently the water delivery happens only when the blades made it up already, after they already smeared a dry window and in the mean time you lose all the water delivered at the point and the windshield is not clean, but smeared. I am retired engineer by profession and Honda can go back to the design board to come up with a fix.
NHTSA complaint #11758013 — an unverified report by a vehicle owner.
Fredericksburg, VACrash
SEAT BELTS
On 17 July 2026, I was attempting to park in a handicap parking place at May Washington Hospital Center. The outdoor parking lot is to the right of the hospital entrance and consists of several terraced rows with each terrace a few feet below the one above it. I was halfway into the parking space with my foot on the brake when the car (2024 CRV Hybrid Touring) suddenly accelerated. I pushed the brake pedal but it had no effect. There were no warnings from the safety systems. The front driver side hit a light pole which was the only thing that stopped me from going over the curb completely and dropping down onto the car below. The low speed crash still caused a total loss.
NHTSA complaint #11757546 — an unverified report by a vehicle owner.
Fredericksburg, VACrash
STRUCTURE:BODY
On 17 July 2026, I was attempting to park in a handicap parking place at May Washington Hospital Center. The outdoor parking lot is to the right of the hospital entrance and consists of several terraced rows with each terrace a few feet below the one above it. I was halfway into the parking space with my foot on the brake when the car (2024 CRV Hybrid Touring) suddenly accelerated. I pushed the brake pedal but it had no effect. There were no warnings from the safety systems. The front driver side hit a light pole which was the only thing that stopped me from going over the curb completely and dropping down onto the car below. The low speed crash still caused a total loss.
NHTSA complaint #11757546 — an unverified report by a vehicle owner.
Fredericksburg, VACrash
ELECTRICAL SYSTEM
On 17 July 2026, I was attempting to park in a handicap parking place at May Washington Hospital Center. The outdoor parking lot is to the right of the hospital entrance and consists of several terraced rows with each terrace a few feet below the one above it. I was halfway into the parking space with my foot on the brake when the car (2024 CRV Hybrid Touring) suddenly accelerated. I pushed the brake pedal but it had no effect. There were no warnings from the safety systems. The front driver side hit a light pole which was the only thing that stopped me from going over the curb completely and dropping down onto the car below. The low speed crash still caused a total loss.
NHTSA complaint #11757546 — an unverified report by a vehicle owner.
Jurupa Valley, CA
TIRES
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 26V366000 (Tires); however, the part to do the recall repair was not yet available. Two local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11755416 — an unverified report by a vehicle owner.
Hurst, TX
UNKNOWN OR OTHER
The horn on all 2024 Honda CRV’s cannot meet any safefy standards. When honked it sounds like the Looney Tunes Roadrunner! My daughter almost got run off the road this week even though she was honking the horn. Newer models and older models do not have this wimpy horn as this is the third CRV I have owned.
NHTSA complaint #11754285 — an unverified report by a vehicle owner.
Edinburg, TX
STEERING
The tire repair kit busted on me and the steering wheel is having problems I'm guessing assuming to the steering box being defective but I've called Clark Knapp Honda and they told me that they couldn't make an appointment with me even though I'm driving around with defective equipment and it's kind of an emergency but they're telling me I have to wait for you guys to send me a letter.
NHTSA complaint #11752897 — an unverified report by a vehicle owner.
Edinburg, TX
STEERING
When I bought the car, I noticed that it was drifting and I was having to have steer harder to keep it in the lane and I'm assuming it's contributed to the steering box or the gearbox, where there was a recall and nobody informed me about that and I would like to get that fixed as soon as possible but Clark not Honda in Pharr Texas keeps on telling me that they don't have appointments and that they're giving me the runaround. That's very dangerous as I have children in my car all the time. Thank you
NHTSA complaint #11752898 — an unverified report by a vehicle owner.
Palatine, IL
ELECTRICAL SYSTEM
My 2024 Honda CR-V Hybrid experienced a severe total electrical failure that required a complete battery replacement. This massive electrical surge permanently damaged and corrupted the vehicle's infotainment head unit hardware. Ever since this power surge, the vehicle suffers from continuous, dangerous electronic malfunctions. Specifically, the Apple CarPlay and complete audio system intermittently freeze, crash, and shut down completely while operating the vehicle at highway speeds. This instantly cuts off all live GPS navigation, map access, and critical audible and visual vehicle notifications. Even more dangerously, this hardware corruption has caused multiple false activations of the Collision Mitigation Braking System (CMBS), where the vehicle abruptly triggers sudden automatic emergency braking alerts with no obstacles present, creating an imminent risk of a high-speed rear-end collision. Apple Authorized Service Providers have run full hardware diagnostics on my personal smartphone and issued official certificates proving the device has 100% zero defects. Honda Corporate has also explicitly admitted in writing via official chat and email logs that the CarPlay system defect exists on their vehicle's side, yet they claim it is not covered under warranty. Multiple dealerships have actively engaged in constructive refusal to repair. Technicians continuously deflect the blame to my smartphone on paperwork to avoid opening a formal warranty Repair Order, even after I performed complete factory resets on both the vehicle and the device. Under Corporate orders to meet a Service Manager at a different dealership, I scheduled a manager appointment for 11:15 AM. However, the manager intentionally hid and fled the building to evade the scheduled inspection, leaving a severely defective and structurally unsafe vehicle on public roads.
NHTSA complaint #11751914 — an unverified report by a vehicle owner.
Gastonia, NC
VISIBILITY/WIPER
Windshield wiper washer does not properly clean the windshield. Holding the wiper stalk in the spray position , the spray only squirts for a sec or so as the wiper blade is vertical . Not enough cleaning solution is deposited in the correct location to clean the windshield. All other vehicles I have owned spray solution the entire duration of the wiper stalk being in the spray position. This is the best way to insure that the windshield is properly cleaned for safe viewing.
NHTSA complaint #11751862 — an unverified report by a vehicle owner.
Palatine, IL
FORWARD COLLISION AVOIDANCE: WARNINGS
My 2024 Honda CR-V Hybrid experienced a severe total electrical failure that required a complete battery replacement. This massive electrical surge permanently damaged and corrupted the vehicle's infotainment head unit hardware. Ever since this power surge, the vehicle suffers from continuous, dangerous electronic malfunctions. Specifically, the Apple CarPlay and complete audio system intermittently freeze, crash, and shut down completely while operating the vehicle at highway speeds. This instantly cuts off all live GPS navigation, map access, and critical audible and visual vehicle notifications. Even more dangerously, this hardware corruption has caused multiple false activations of the Collision Mitigation Braking System (CMBS), where the vehicle abruptly triggers sudden automatic emergency braking alerts with no obstacles present, creating an imminent risk of a high-speed rear-end collision. Apple Authorized Service Providers have run full hardware diagnostics on my personal smartphone and issued official certificates proving the device has 100% zero defects. Honda Corporate has also explicitly admitted in writing via official chat and email logs that the CarPlay system defect exists on their vehicle's side, yet they claim it is not covered under warranty. Multiple dealerships have actively engaged in constructive refusal to repair. Technicians continuously deflect the blame to my smartphone on paperwork to avoid opening a formal warranty Repair Order, even after I performed complete factory resets on both the vehicle and the device. Under Corporate orders to meet a Service Manager at a different dealership, I scheduled a manager appointment for 11:15 AM. However, the manager intentionally hid and fled the building to evade the scheduled inspection, leaving a severely defective and structurally unsafe vehicle on public roads.
NHTSA complaint #11751914 — an unverified report by a vehicle owner.
My 2024 Honda CR-V Hybrid experienced a severe total electrical failure that required a complete battery replacement. This massive electrical surge permanently damaged and corrupted the vehicle's infotainment head unit hardware. Ever since this power surge, the vehicle suffers from continuous, dangerous electronic malfunctions. Specifically, the Apple CarPlay and complete audio system intermittently freeze, crash, and shut down completely while operating the vehicle at highway speeds. This instantly cuts off all live GPS navigation, map access, and critical audible and visual vehicle notifications. Even more dangerously, this hardware corruption has caused multiple false activations of the Collision Mitigation Braking System (CMBS), where the vehicle abruptly triggers sudden automatic emergency braking alerts with no obstacles present, creating an imminent risk of a high-speed rear-end collision. Apple Authorized Service Providers have run full hardware diagnostics on my personal smartphone and issued official certificates proving the device has 100% zero defects. Honda Corporate has also explicitly admitted in writing via official chat and email logs that the CarPlay system defect exists on their vehicle's side, yet they claim it is not covered under warranty. Multiple dealerships have actively engaged in constructive refusal to repair. Technicians continuously deflect the blame to my smartphone on paperwork to avoid opening a formal warranty Repair Order, even after I performed complete factory resets on both the vehicle and the device. Under Corporate orders to meet a Service Manager at a different dealership, I scheduled a manager appointment for 11:15 AM. However, the manager intentionally hid and fled the building to evade the scheduled inspection, leaving a severely defective and structurally unsafe vehicle on public roads.
NHTSA complaint #11751914 — an unverified report by a vehicle owner.
Newcastle, WA
STEERING
I am reporting multiple factory defects on my 2024 Honda CR-V, led by a severe, confirmed steering safety defect commonly known as 'sticky steering' where the steering wheel sticks/notches while driving and requires excessive force to correct, causing dangerous lane swerving. The authorized Honda dealership confirmed the steering gearbox has failed and requires replacement but the necessary parts are backordered indefinitely, forcing me to leave the unsafe vehicle at the dealership. Furthermore, the vehicle suffers from two additional major unresolved warranty issues recorded under the same Repair Order: a defective door weather stripping seal that has peeled off and detached from the door frame, compromising cabin weather sealing, and a strong, musty mold odor emitted from the AC system on low fan speeds that poses an air quality and health concern for occupants. Due to this unaddressed steering safety hazard, additional factory defects, and backordered parts, the vehicle remains out of service at the dealership (visited on 11 July, noticed that it's unsafe driving and returned the vehicle to service on 16 Jul) and no replacement car has been provided.
NHTSA complaint #11751626 — an unverified report by a vehicle owner.
Largo, FL
VISIBILITY:GLASS, SIDE/REAR
Hello, My name is [XXX], and I am writing to bring an urgent matter to your attention. Recently, I had a concerning incident with my vehicle. After parking the car to drop my son off at his lessons, I stepped out of the vehicle and removed him from the back seat. Within about 40 seconds, the rear window of the car suddenly exploded without any apparent cause. There was no prior damage to the window, and nothing struck it or was forced against it. The glass simply shattered right in front of my eyes. Thankfully, neither my son nor I were injured, but I found multiple pieces of glass in the rear passenger area. This could have been extremely dangerous had we been driving at the time. I took the car to the dealership immediately, but they refused to investigate the cause and dismissed my claim entirely, leaving me to handle the repairs on my own. I’m very concerned about this malfunction and would like a thorough investigation, as this could happen to other families and lead to more serious consequences, especially if the vehicle is in motion. Thank you for your prompt attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11751438 — an unverified report by a vehicle owner.
Newcastle, WA
STRUCTURE:BODY
I am reporting multiple factory defects on my 2024 Honda CR-V, led by a severe, confirmed steering safety defect commonly known as 'sticky steering' where the steering wheel sticks/notches while driving and requires excessive force to correct, causing dangerous lane swerving. The authorized Honda dealership confirmed the steering gearbox has failed and requires replacement but the necessary parts are backordered indefinitely, forcing me to leave the unsafe vehicle at the dealership. Furthermore, the vehicle suffers from two additional major unresolved warranty issues recorded under the same Repair Order: a defective door weather stripping seal that has peeled off and detached from the door frame, compromising cabin weather sealing, and a strong, musty mold odor emitted from the AC system on low fan speeds that poses an air quality and health concern for occupants. Due to this unaddressed steering safety hazard, additional factory defects, and backordered parts, the vehicle remains out of service at the dealership (visited on 11 July, noticed that it's unsafe driving and returned the vehicle to service on 16 Jul) and no replacement car has been provided.
NHTSA complaint #11751626 — an unverified report by a vehicle owner.
Newcastle, WA
SERVICE BRAKES
I am reporting multiple factory defects on my 2024 Honda CR-V, led by a severe, confirmed steering safety defect commonly known as 'sticky steering' where the steering wheel sticks/notches while driving and requires excessive force to correct, causing dangerous lane swerving. The authorized Honda dealership confirmed the steering gearbox has failed and requires replacement but the necessary parts are backordered indefinitely, forcing me to leave the unsafe vehicle at the dealership. Furthermore, the vehicle suffers from two additional major unresolved warranty issues recorded under the same Repair Order: a defective door weather stripping seal that has peeled off and detached from the door frame, compromising cabin weather sealing, and a strong, musty mold odor emitted from the AC system on low fan speeds that poses an air quality and health concern for occupants. Due to this unaddressed steering safety hazard, additional factory defects, and backordered parts, the vehicle remains out of service at the dealership (visited on 11 July, noticed that it's unsafe driving and returned the vehicle to service on 16 Jul) and no replacement car has been provided.
NHTSA complaint #11751626 — an unverified report by a vehicle owner.
Cottonwood, AZ
UNKNOWN OR OTHER
While driving on the highway, the driver's side rear passenger window exploded. Only vehicle near me was a pickup truck starting to pass me on the driver's side. The window was open about 2", as well as the driver's window. It sounded like a blast went off next to the car and I saw glass flying across the back seat. It even landed in the compartment behind the seats
NHTSA complaint #11751436 — an unverified report by a vehicle owner.
Athens, GA
UNKNOWN OR OTHER
The backup camera is in black and white and very washed out. It is very difficult to make out details and has caused several near misses. The issue is especially bad at night. The camera is essentially non-functional and represents a safety issue. This has been the case since purchasing the vehicle in 2024. The Honda CRV 2024 was not included in the recent recall for backup camera issues on other Honda models. The dealership knows it is an issue yet continues to tell me they have no solution.
NHTSA complaint #11750888 — an unverified report by a vehicle owner.
Hurricane, WV
ENGINE
At 112,000 miles, the engine in my 2024 Honda CR-V Sport Hybrid (2.0L Atkinson-cycle engine) suffered a catastrophic head gasket failure, causing severe coolant intrusion into the cylinders. All scheduled maintenance intervals in the owner's manual were followed and documented. The dealer and corporate (Case #16444920) have refused assistance. This is a widely documented mechanical defect where constant thermal cycling (the gas engine repeatedly turning on and off during hybrid operation) stretches the factory head bolts and destroys the gasket seal. This defect can lead to unexpected, total engine failure while driving at highway speeds, posing a severe safety risk to the occupants.
NHTSA complaint #11750728 — an unverified report by a vehicle owner.
Suisun City, CA
ENGINE
While operating my 2024 Honda CRV Sport - L Hybrid, the vehicle experienced a sudden and catastrophic head gasket failure at 108K - miles. This resulted in an immediate, unexpected loss of engine power. The dashboard engine light came on "Emissions system problem. Power may be reduced. See your dealer. This sudden loss of propulsion created an immediate safety hazard, placing myself and other driver at risk of a rear-end collision. The vehicle was towed off the freeway over 45-miles to a certified Honda dealership where a blown head gasket was confirmed. Despite maintaining the vehicle perfectly according to Honda's schedule, this represents a premature mechanical engine defect that presents a severe road way safety risk.
NHTSA complaint #11749898 — an unverified report by a vehicle owner.
Oakwood, OH
ENGINE
The vehicle has been in 3 times for shaking and check engine light. First time the Honda technician diagnosed as misfire cylinder 2 issue caused by bad injector. The dealership indicated that Honda would not honor warranty fix if the car did not store the error code on the computer even though "big safety issue." Second time a 60 minute software update was authorized by Honda. Third time 3 error codes were shown: power, transmission, emission. Screenshots provided to dealer but the car computer did not store the codes after the incident. It appears the software is designed not to store the code for intermittent issues by design. First incident documented along with the bad injector causing cylinder misfire at dealership on 5/18/26. I have video of this inspection sent by dealership to me on this date as evidence. Car taken to dealership again on 6/19/26 with same vibration and error codes. Only software update approved by Honda. 4th of July car began to shake and again provided multiple codes. By the time the dealership was open on 7/6/26 the computer showed no codes and Honda would not authorize repairs under warranty. In the video, the dealership admits to finding a serious problem and they verify it, but they claim they cannot fix it unless the computer gives them a code. We were told Honda programed the computer to not store the error codes which appeared indicating to contact the dealer. I have photos of all and they were submitted to the dealer but it is not enough for Honda to honor the warranty or to fix a known safety issue.
NHTSA complaint #11749090 — an unverified report by a vehicle owner.
Oakwood, OH
FUEL/PROPULSION SYSTEM
The vehicle has been in 3 times for shaking and check engine light. First time the Honda technician diagnosed as misfire cylinder 2 issue caused by bad injector. The dealership indicated that Honda would not honor warranty fix if the car did not store the error code on the computer even though "big safety issue." Second time a 60 minute software update was authorized by Honda. Third time 3 error codes were shown: power, transmission, emission. Screenshots provided to dealer but the car computer did not store the codes after the incident. It appears the software is designed not to store the code for intermittent issues by design. First incident documented along with the bad injector causing cylinder misfire at dealership on 5/18/26. I have video of this inspection sent by dealership to me on this date as evidence. Car taken to dealership again on 6/19/26 with same vibration and error codes. Only software update approved by Honda. 4th of July car began to shake and again provided multiple codes. By the time the dealership was open on 7/6/26 the computer showed no codes and Honda would not authorize repairs under warranty. In the video, the dealership admits to finding a serious problem and they verify it, but they claim they cannot fix it unless the computer gives them a code. We were told Honda programed the computer to not store the error codes which appeared indicating to contact the dealer. I have photos of all and they were submitted to the dealer but it is not enough for Honda to honor the warranty or to fix a known safety issue.
NHTSA complaint #11749090 — an unverified report by a vehicle owner.
at 18,000 milesLubbock, TX
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2024 Honda CR-V. The contact stated that while driving 65-70 MPH, there was an abnormal thump coming from the vehicle and a windy sound. The driver became aware that the sunroof had shattered. The sunroof shade was closed at the time of the failure. The Police informed the contact that there was no object to impact the sunroof to cause the failure. The vehicle was taken to the local dealer, where pictures were taken and sent to a Honda representative and determined that the failure was due to normal wear and tear and a rock chip, which had caused the failure. The sunroof glass was ordered, but the vehicle was not repaired. The manufacturer was contacted and was reviewing the case. The failure mileage was approximately 18,000.
NHTSA complaint #11747732 — an unverified report by a vehicle owner.