FaultScore report

2017 Honda Cr-V problems

Owners have filed 2,654 complaints about the 2017 Honda Cr-V with NHTSA between 2017 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 3 of 30 worst.

D

77/100

CleanWorst

Measured against the other years of the Honda Cr-V, never against another car.

How this is worked out

The numbers

2,654

Complaints

75

Crashes reported

5

Fires reported

45

Injuries reported

18,500 mi

Median mileage at failure

Half of reported failures happened before this

74%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

11

Safety recalls

7 US, 4 Canadian

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 24 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Honda Cr-V. 50 means typical for this model; 100 means roughly double.
Severity — 24
4.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
74% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2017 compares with every other Honda Cr-V

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2017 Honda Cr-V

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 538 20.3%

8 crashes, 2 fires · median 15,000 mi

Electrical System 399 15.0%

6 crashes, 0 fires · median 19,250 mi

7 crashes, 0 fires · median 45,000 mi

Fuel & Propulsion 376 14.2%

2 crashes, 2 fires · median 15,200 mi

7 crashes, 0 fires · median 17,000 mi

Brakes 176 6.6%

13 crashes, 0 fires · median 18,000 mi

2 crashes, 1 fires · median 20,900 mi

Steering 62 2.3%

3 crashes, 0 fires · median 37,600 mi

2 crashes, 0 fires · median 25,300 mi

2 crashes, 0 fires · median 19,750 mi

Median failure at 11,925 miles

Airbags 36 1.4%

11 crashes, 0 fires · median 17,898 mi

4 crashes, 0 fires · median 12,000 mi

Seat Belts 30 1.1%

2 crashes, 0 fires · median 12,000 mi

Lights 22 0.8%

1 crashes, 0 fires · median 20,000 mi

Seats 13 0.5%

2 crashes, 0 fires · median 6,000 mi

Wheels 5 0.2%

1 crashes, 0 fires · median 17,000 mi

Suspension 5 0.2%

1 crashes, 0 fires · median 45,500 mi

Equipment & Accessories 4 0.2%
Tires 4 0.2%

Median failure at 20,500 miles

Doors, Latches & Locks 1 0.0%

1 crashes, 0 fires · median 74,000 mi

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Emergency Braking 212 52.1%
Adaptive Cruise Control 65 16.0%
Warnings 51 12.5%
Body 28 6.9%
Warning 26 6.4%
Assist 13 3.2%
Blind Spot Detection 7 1.7%
Warnings 5 1.2%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 70 5.1%
1,000 – 9,999 miles 353 25.6%
10,000 – 24,999 miles 422 30.6%
25,000 – 49,999 miles 339 24.5%
50,000 – 74,999 miles 118 8.5%
75,000 – 99,999 miles 31 2.2%
100,000 – 149,999 miles 34 2.5%
150,000+ miles 14 1.0%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2017 Honda CR-V SUV AWD

Frontal crash test

Side barrier crash test of a 2017 Honda CR-V SUV AWD

Side barrier crash test

Side pole crash test of a 2017 Honda CR-V SUV AWD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2017 Honda CR-V SUV AWD
16.2% risk
2017 Honda CR-V SUV FWD
16.3% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2017 peak 165 Sep 2026

NHTSA investigations into the 2017 Honda Cr-V

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA24002 Opened 15 Apr 2024 Still open FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Inadvertent Automatic Emergency Braking

On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles.  The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Hon...

PE22003 Opened 21 Feb 2022 Closed 18 Apr 2024 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Inadvertent Automatic Emergency Braking

On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles.  The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Hon...

Recalls on the 2017 Honda Cr-V

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

26V332000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.

23V858000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

23V524000

EQUIPMENT:OTHER:LABELS

Honda (American Honda Motor Co.) is recalling certain 2017, 2020, and 2022 CR-V vehicles. The certification label on the driver's side door states incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: An incorrectly sized tire may cause premature tread wear, or a tire blow out, increasing the risk of a crash.

23V158000

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.

Risk: An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.

18V663000

STEERING:ELECTRIC POWER ASSIST SYSTEM

Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic and CR-V vehicles. The magnet that controls the torque sensor output signal for the electronic power steering system may not be properly secured, allowing the magnet to become dislodged. During a full lock turn, the dislodged magnet may cause steering assist to be applied in the opposite direction.

Risk: The unintended steering input reduces vehicle maneuverability and increases the risk of a crash.

17V442000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Honda (American Honda Motor Co.) is recalling certain 2017 Honda CR-V 2WD and AWD vehicles. The affected vehicles have a fuel supply pipe that may have been improperly manufactured, possibly resulting in the pipe disconnecting and leaking while driving.

Risk: If the pipe disconnects, the engine will stall, increasing the risk of a crash. Additionally, the disconnected pipe may leak fuel, which, in the presence of an ignition source, can increase the risk of a fire.

17V256000

EQUIPMENT:OTHER:LABELS

Honda (American Honda Motor Co.) is recalling certain 2017 CR-V and Acura RDX vehicles. The Certification Labels on the affected vehicles were printed with ink that may be inadvertently wiped away with an alcohol solvent. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk: If the label information can be wiped away, the operator may not be able to refer to the information, possibly resulting in the vehicle being overloaded, which can increase the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2026251 12,371 units in Canada

Seats And Restraints

Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. Note: This recall is an expansion of Transport Canada recall no. 2024-059. If the weight sensor fails, the SRS warning light would turn on in the instrument panel. Safety Risk: An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger-front seat weight sensor.

Recall 2023127 52,196 units in Canada

Seats And Restraints

Issue: On certain vehicles, the seat belt buckles for the driver and front-passenger seats could wear over time and may not latch securely. If this happens, the seat belt could unlatch unexpectedly. Safety Risk: A seat belt that doesn't latch securely could create an increased risk of injury in a crash. Corrective Actions: Honda will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the driver and front-passenger seat belt assemblies. In most cases, the seat belt buckle release buttons will be replaced. If the dealer determines that a buckle can't be repaired, it will be replaced with a new part.

Recall 2018536 9 units in Canada

Steering

On certain vehicles, the electric power steering system could get caught in an infinite loop of steering assist going from lock to lock due to a manufacturing defect in the torque sensor. This could cause unintended steering input, reducing vehicle manoeuvrability, which could result in a crash causing injury and/or damage to property. Correction: Dealers will replace the steering gearbox assembly.

Recall 2017347 3,912 units in Canada

Fuel System

On certain vehicles, the fuel feed pipe may not have been properly manufactured. Upon the fuel lines being pressurized, the connection between the feed pipe and fuel hose could separate, resulting in a fuel leak which could cause an engine stall. Additionally, a fuel leak in the presence of an ignition source could increase the risk of fire causing injury and/or damage to property. Correction: Dealers will replace the fuel feed pipe and associated single use retainers.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 164,000 miles Houston, TX Crash

FORWARD COLLISION AVOIDANCE

The contact owns a 2017 HONDA CR-V. The contact stated while driving at 30 MPH, her Vehicle suddenly braked on it's own prompting it come to a full stop causing the contact to get rear ended. No air bags deployed. The vehicle was not towed and was able to drive after. The contact stated she heard a beeping sound and saw a waring sign as the vehicle slowed down suddenly. No police report was filed. No injuries. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 164,000.

NHTSA complaint #11736159 — an unverified report by a vehicle owner.

Manakin Sabot, VA Crash

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

My 2017 CRV Touring was working fine. I had a fender bender accident and they replaced the Collision Mitigation Braking System with a new Honda part. After the repair and I have the car in cruise control, it will suddenly brake and decelerate when there is nothing in front of me. This is very dangerous when you're going 65 mph on a highway. It is at the Honda Short Pump dealership. They have had it for 4 working days and can't find the problem. I know there was a class action lawsuit and Honda won, but surely this is a very serious problem they should fix.

NHTSA complaint #11734039 — an unverified report by a vehicle owner.

Garden City, MI Crash

AIR BAGS

Impact on the driver side from another vehicle caused it to be totaled but not a single airbag deployed.

NHTSA complaint #11711849 — an unverified report by a vehicle owner.

Garden City, MI Crash

ELECTRICAL SYSTEM

Impact on the driver side from another vehicle caused it to be totaled but not a single airbag deployed.

NHTSA complaint #11711849 — an unverified report by a vehicle owner.

Deltona, FL 1 injured

ELECTRICAL SYSTEM

I have had my crv suddenly brake on me on multiple occasions when absolutely no one is around to cause it. It’s created many of close calls and given me mild whip lash in the past. But yesterday it happened in a way much worse than ever bc I was on the interstate and it abruptly stopped (again no one in front of me or to the side) which jolted me and gave me some brutal whiplash and then it was locked up & wouldn’t go faster than 20mph!! I was in the left lane & I almost got hit by multiple people behind me & almost died! I had to drive like this for 3-5 minute (hazards on of course) until I could ‘safely’ pull over. Once i turned it off and turned it back on, it went back to accelerating normally. I have taken my car to the Honda dealership for every oil change I’ve gotten & this issue has never come up on their full vehicle inspection. I cannot emphasize enough how close I came to dying bc of this. I really hope a resolution or recall happens sooner than later bc I’m now learning there’s 1000’s of people online saying they’ve had similar experiences. It should not take years to address this when there are so many lives at stake. Please help. Sincerely, terrified to drive my car now (& that’s not good considering I drive for work)

NHTSA complaint #11701502 — an unverified report by a vehicle owner.

Deltona, FL 1 injured

SERVICE BRAKES

I have had my crv suddenly brake on me on multiple occasions when absolutely no one is around to cause it. It’s created many of close calls and given me mild whip lash in the past. But yesterday it happened in a way much worse than ever bc I was on the interstate and it abruptly stopped (again no one in front of me or to the side) which jolted me and gave me some brutal whiplash and then it was locked up & wouldn’t go faster than 20mph!! I was in the left lane & I almost got hit by multiple people behind me & almost died! I had to drive like this for 3-5 minute (hazards on of course) until I could ‘safely’ pull over. Once i turned it off and turned it back on, it went back to accelerating normally. I have taken my car to the Honda dealership for every oil change I’ve gotten & this issue has never come up on their full vehicle inspection. I cannot emphasize enough how close I came to dying bc of this. I really hope a resolution or recall happens sooner than later bc I’m now learning there’s 1000’s of people online saying they’ve had similar experiences. It should not take years to address this when there are so many lives at stake. Please help. Sincerely, terrified to drive my car now (& that’s not good considering I drive for work)

NHTSA complaint #11701502 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Towson, MD

STEERING

I noticed that the steering on my 2017 Honda CR-V Touring felt heavy, which clearly indicates a malfunction or a safety shutdown of the electric power steering (EPS) system. After performing a thorough diagnostic check using an OBD2 diagnostic tool, the EPS (electric power steering) system is showing a fault with code U0416-68 (VSA system malfunction). The steering. Yes. When turning, I’m putting the lives of others—and my own—at risk. Independent service center. YES, by other people. Several warning lights have been coming on in the dashboard since I bought the car. Translated with [XXX] (free version) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11764213 — an unverified report by a vehicle owner.

New Haven, CT

ELECTRICAL SYSTEM

Driver assist problems car braking and stopping without just cause actually causing safety issues. Computer issues. Computer replaced several times without resolving issues. Ongoing Engine issues reported to honda before the extended warranty was up. It wasn’t until after the extended warranty was up that American honda would address it. After numerous visits to different dealers for services finally this year I was told it was a head gasket issue. Honda refused to rectify or let in good faith making me come out of pocket more than 50% and purchase parts and honda refused to help I had to fight w them to get any help. I had to purchase the water pump and timing chain bc they wanted to put the old one on. They gave me 3 different significantly different quotes without reasoning. Then after receiving the car back over a month and a half later the car had safety issues stopping and braking on highway without reason. The car also still was sputtering and having issues w the engine. I called Westport honda (where I purchased it - where I had a lifetime warranty on the engine where they just finished doing to head gasket) they ignored me for 2 weeks letting me drive around w safety issues. Finally they told me to bring it in. After 5 days they checked it in and told me I had engine misfires. I requested all the computer print outs w previous repair but didn’t receive them. I contacted American honda to find out there was a safety recall never done by the dealer. I also found out there was an engine extension not told to me and I had to submit receipts to get reimbursed. Then I had to open a new case since the engine still isn’t fixed and has the same issues and yet Westport honda wants to pass the buck and charge me $3000 for more repairs making me come out of pocket thousands of dollars and have a car still not repaired. Honda should buy back the vehicle or fix and repairs all issues correctly without charging me. Honda is putting me and my child and family at risk!

NHTSA complaint #11763130 — an unverified report by a vehicle owner.

New Haven, CT

ENGINE

Driver assist problems car braking and stopping without just cause actually causing safety issues. Computer issues. Computer replaced several times without resolving issues. Ongoing Engine issues reported to honda before the extended warranty was up. It wasn’t until after the extended warranty was up that American honda would address it. After numerous visits to different dealers for services finally this year I was told it was a head gasket issue. Honda refused to rectify or let in good faith making me come out of pocket more than 50% and purchase parts and honda refused to help I had to fight w them to get any help. I had to purchase the water pump and timing chain bc they wanted to put the old one on. They gave me 3 different significantly different quotes without reasoning. Then after receiving the car back over a month and a half later the car had safety issues stopping and braking on highway without reason. The car also still was sputtering and having issues w the engine. I called Westport honda (where I purchased it - where I had a lifetime warranty on the engine where they just finished doing to head gasket) they ignored me for 2 weeks letting me drive around w safety issues. Finally they told me to bring it in. After 5 days they checked it in and told me I had engine misfires. I requested all the computer print outs w previous repair but didn’t receive them. I contacted American honda to find out there was a safety recall never done by the dealer. I also found out there was an engine extension not told to me and I had to submit receipts to get reimbursed. Then I had to open a new case since the engine still isn’t fixed and has the same issues and yet Westport honda wants to pass the buck and charge me $3000 for more repairs making me come out of pocket thousands of dollars and have a car still not repaired. Honda should buy back the vehicle or fix and repairs all issues correctly without charging me. Honda is putting me and my child and family at risk!

NHTSA complaint #11763130 — an unverified report by a vehicle owner.

New Haven, CT

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Driver assist problems car braking and stopping without just cause actually causing safety issues. Computer issues. Computer replaced several times without resolving issues. Ongoing Engine issues reported to honda before the extended warranty was up. It wasn’t until after the extended warranty was up that American honda would address it. After numerous visits to different dealers for services finally this year I was told it was a head gasket issue. Honda refused to rectify or let in good faith making me come out of pocket more than 50% and purchase parts and honda refused to help I had to fight w them to get any help. I had to purchase the water pump and timing chain bc they wanted to put the old one on. They gave me 3 different significantly different quotes without reasoning. Then after receiving the car back over a month and a half later the car had safety issues stopping and braking on highway without reason. The car also still was sputtering and having issues w the engine. I called Westport honda (where I purchased it - where I had a lifetime warranty on the engine where they just finished doing to head gasket) they ignored me for 2 weeks letting me drive around w safety issues. Finally they told me to bring it in. After 5 days they checked it in and told me I had engine misfires. I requested all the computer print outs w previous repair but didn’t receive them. I contacted American honda to find out there was a safety recall never done by the dealer. I also found out there was an engine extension not told to me and I had to submit receipts to get reimbursed. Then I had to open a new case since the engine still isn’t fixed and has the same issues and yet Westport honda wants to pass the buck and charge me $3000 for more repairs making me come out of pocket thousands of dollars and have a car still not repaired. Honda should buy back the vehicle or fix and repairs all issues correctly without charging me. Honda is putting me and my child and family at risk!

NHTSA complaint #11763130 — an unverified report by a vehicle owner.

Derby, CT

STEERING

I own a 2017 Honda CR-V Touring AWD, VIN [XXX]. While driving, the steering intermittently feels sticky, notchy, and jerky, like extra friction or sandpaper in the wheel. It is most noticeable at highway speeds during small lane corrections: the wheel momentarily catches or resists, then suddenly releases. This can cause overcorrection and makes it harder to keep a smooth, straight path. The problem does not happen every drive and there is usually no warning light. This matches the well-known “sticky/notchy steering” condition reported on many Honda CR-Vs with electric power steering (EPS) gearboxes. Honda issued safety recall 24V-744 and related service actions covering many 2022–2025 CR-Vs and similar models for a manufacturing defect in the EPS gearbox (worm gear/worm wheel friction and lubrication). A much smaller 2017–2018 recall (18V-663 / Honda 18-103) covered only a tiny number of vehicles for a different EPS gearbox torque-sensor magnet issue; my VIN is not included. My 2017 has the same intermittent sticky/jerky feel that later model years had addressed under recall or TSB, but Honda has not provided coverage for this vehicle. I am concerned this is a safety defect that can worsen and increase crash risk if the steering binds or releases unexpectedly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11762598 — an unverified report by a vehicle owner.

Flushing, NY

ELECTRICAL SYSTEM

All of the lights on the dash board go off. I’ve taken the vehicle to the mechanic and they say that there is nothing wrong. Honda just released recall notice for the Honday CR-C 2017 to update the computer, but my vehicle is not included in the recall. I have been dealing with this issue and the dealerships have said that they have rectified the issue but the problem returns. I think they just disconnect and reconnect the battery which resets but does not fix this problem. I’m shocked that my vehicle is not part of the computer update recall.

NHTSA complaint #11762355 — an unverified report by a vehicle owner.

Lansing, IL

UNKNOWN OR OTHER

The manufacturer, American Honda, issued a 10-year extended warranty (TSB 19-091) for defective, leaking A/C condensers on the 2017 Honda CR-V. Authorized Honda dealerships (specifically Napleton Honda and Victory Honda) are systematically misdiagnosing consumer vehicles to evade this warranty. Dealership service departments are blaming vehicle system failures on peripheral components (such as "return lines" and "discharge lines") to charge consumers thousands of dollars out of pocket. In my case, I was charged $868.44 and $1,184.49 for these lines, yet independent UV dye testing proved the factory condenser was actively leaking fluid the entire time. The vehicle’s passenger cabin cannot be cooled, causing severe heat discomfort. American Honda corporate case managers are actively protecting these dealer practices by offering minor "goodwill checks" instead of requiring dealers to perform the safety and equipment remedies mandated by the corporate warranty extension. Honda must be investigated for warranty non-compliance and consumer deception regarding this known HVAC system defect.

NHTSA complaint #11761465 — an unverified report by a vehicle owner.

Lansing, IL

ENGINE

The manufacturer, American Honda, issued a 10-year extended warranty (TSB 19-091) for defective, leaking A/C condensers on the 2017 Honda CR-V. Authorized Honda dealerships (specifically Napleton Honda and Victory Honda) are systematically misdiagnosing consumer vehicles to evade this warranty. Dealership service departments are blaming vehicle system failures on peripheral components (such as "return lines" and "discharge lines") to charge consumers thousands of dollars out of pocket. In my case, I was charged $868.44 and $1,184.49 for these lines, yet independent UV dye testing proved the factory condenser was actively leaking fluid the entire time. The vehicle’s passenger cabin cannot be cooled, causing severe heat discomfort. American Honda corporate case managers are actively protecting these dealer practices by offering minor "goodwill checks" instead of requiring dealers to perform the safety and equipment remedies mandated by the corporate warranty extension. Honda must be investigated for warranty non-compliance and consumer deception regarding this known HVAC system defect.

NHTSA complaint #11761465 — an unverified report by a vehicle owner.

Statham, GA

FORWARD COLLISION AVOIDANCE: WARNINGS

The safety driver assist options work periodically ... all the dash lights are on when breaking system is not working properly. While driving with cruise control on the brake system/driver assist options will fail and car will automatically start slowing down. Not very safe!! The front camera seems to be causing the issue.

NHTSA complaint #11760835 — an unverified report by a vehicle owner.

Statham, GA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The safety driver assist options work periodically ... all the dash lights are on when breaking system is not working properly. While driving with cruise control on the brake system/driver assist options will fail and car will automatically start slowing down. Not very safe!! The front camera seems to be causing the issue.

NHTSA complaint #11760835 — an unverified report by a vehicle owner.

Statham, GA

LANE DEPARTURE: ASSIST

The safety driver assist options work periodically ... all the dash lights are on when breaking system is not working properly. While driving with cruise control on the brake system/driver assist options will fail and car will automatically start slowing down. Not very safe!! The front camera seems to be causing the issue.

NHTSA complaint #11760835 — an unverified report by a vehicle owner.

Edgewater, MD

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Car automatically applies brakes for no reason. Happens at least once a month. Beside the startle factor, I am going to cause an accident by someone rear ending me because brakes are being applied for no reason.

NHTSA complaint #11759947 — an unverified report by a vehicle owner.

at 100,090 miles Hampton, TN

ENGINE

The contact owns a 2017 Honda CR-V. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the vehicle decelerated. No warning lights were illuminated. The vehicle was driven to a nearby parking lot. The vehicle was towed to the dealer, where it was diagnosed with a head gasket failure. The contact was informed that the head gasket needed to be removed and replaced. The vehicle was being repaired. The contact stated that the failure was a known failure. The contact stated that the failure had occurred immediately after the vehicle was at the dealer and serviced for a scheduled oil change. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,090.

NHTSA complaint #11758000 — an unverified report by a vehicle owner.

Mcgregor, MN

STEERING

I have a sticky steering wheel while driving a freeway speeds. I have notice that others have reported this same problem. 150000 miles

NHTSA complaint #11757635 — an unverified report by a vehicle owner.

at 100,000 miles New Orleans, LA

STEERING

The contact owns a 2017 Honda CR-V. The contact stated that while driving at various speeds, the steering wheel momentarily became difficult to turn, and the steering wheel was sticking. The vehicle was taken to the dealer, where a diagnostic test determined that the electronic power steering unit was inoperable and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and requested goodwill assistance to repair the vehicle. The contact was provided a case number. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V663000 (STEERING). The failure mileage was approximately 100,000.

NHTSA complaint #11757672 — an unverified report by a vehicle owner.

Thomasville, NC

ENGINE

vehicle may experience driveability issues, which may result in DTCs P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment. POSSIBLE CAUSE Based on certain driving patterns and environmental factors, the DTC's stated above may be set or a whirling noise may occur. Apparently only certain vin numbers were affected, mine is not in the list but im still having the exact same issues.

NHTSA complaint #11757046 — an unverified report by a vehicle owner.

Thomasville, NC

FORWARD COLLISION AVOIDANCE: WARNINGS

vehicle may experience driveability issues, which may result in DTCs P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment. POSSIBLE CAUSE Based on certain driving patterns and environmental factors, the DTC's stated above may be set or a whirling noise may occur. Apparently only certain vin numbers were affected, mine is not in the list but im still having the exact same issues.

NHTSA complaint #11757046 — an unverified report by a vehicle owner.

Thomasville, NC

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

vehicle may experience driveability issues, which may result in DTCs P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment. POSSIBLE CAUSE Based on certain driving patterns and environmental factors, the DTC's stated above may be set or a whirling noise may occur. Apparently only certain vin numbers were affected, mine is not in the list but im still having the exact same issues.

NHTSA complaint #11757046 — an unverified report by a vehicle owner.

Standish, ME

AIR BAGS

My air bag light has come on. The vehicle has never been in an accident. There is no damage to the air bag. The shop stated it’s the passenger side curtain airbag The other issue is the a/c. There was a recall it got fixed but my a/c is still not working.

NHTSA complaint #11756616 — an unverified report by a vehicle owner.

Standish, ME

UNKNOWN OR OTHER

My air bag light has come on. The vehicle has never been in an accident. There is no damage to the air bag. The shop stated it’s the passenger side curtain airbag The other issue is the a/c. There was a recall it got fixed but my a/c is still not working.

NHTSA complaint #11756616 — an unverified report by a vehicle owner.

at 110,000 miles Barnum, MN

FUEL SYSTEM, GASOLINE

The contact owns a 2017 Honda CR-V. The contact stated that several unknown warning lights were illuminated and the messages "Parking Brake Failure", "Transmission Failure”, and "ABS Failure" were displayed with an audible alarm. The dealer was contacted and informed the contact that the failure might be associated with the battery. The contact replaced the battery; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed and determined that the fuel injectors had failed and needed to be replaced; however, the repair was not covered under warranty. The manufacturer was notified of the failure and advised the contact to apply for goodwill assistance. The contact provided an application form to the dealer and was informed that the form would be completed and submitted to the manufacturer. The vehicle was not yet repaired. The failure mileage was approximately 110,000.

NHTSA complaint #11756289 — an unverified report by a vehicle owner.

at 68,000 miles Diamond Bar, CA

SERVICE BRAKES

The contact owns a 2017 Honda CR-V. The contact stated that while driving 45 MPH, the brake message was displayed, causing the brakes to engage independently. An independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure, and they informed the contact that the VIN was not under recall. The approximate failure mileage was 68,000.

NHTSA complaint #11756320 — an unverified report by a vehicle owner.

Commerce, GA

STEERING

The steering wheel is sticking while driving down the road. This happens all the time while driving. If you move the steering wheel it will go back to normal.

NHTSA complaint #11755829 — an unverified report by a vehicle owner.

Burlington, VT

SUSPENSION

On 05/06/2026 the vehicle was in for service at the Honda dealership (The Automaster, 3328 Shelburne Rd. Shelburne VT 05482). The inspection report notes "Rust Holes forming above rear trailing arms, non reparable area, will not pass future state inspection, recommend customer contact Honda of America @ 1-800-999-1009". They also provided a picture of the problem. I took the car to another garage and was informed that YES, this was a real issue and that the garage owner just spoke with someone who had a 2018 CRV with the same problem. The Honda dealership sent me a Recommendation Letter that stated "***Rear trailing arms (soon), *** State Inspection.

NHTSA complaint #11755601 — an unverified report by a vehicle owner.

Burlington, VT

STRUCTURE:BODY

On 05/06/2026 the vehicle was in for service at the Honda dealership (The Automaster, 3328 Shelburne Rd. Shelburne VT 05482). The inspection report notes "Rust Holes forming above rear trailing arms, non reparable area, will not pass future state inspection, recommend customer contact Honda of America @ 1-800-999-1009". They also provided a picture of the problem. I took the car to another garage and was informed that YES, this was a real issue and that the garage owner just spoke with someone who had a 2018 CRV with the same problem. The Honda dealership sent me a Recommendation Letter that stated "***Rear trailing arms (soon), *** State Inspection.

NHTSA complaint #11755601 — an unverified report by a vehicle owner.