FaultScore

FaultScore report

1999 Honda Cr-V problems

Owners have filed 158 complaints about the 1999 Honda Cr-V with NHTSA between 1999 and 2023. The largest single group is the electrical system. Across this model's run it ranks 27 of 30 worst.

B

FaultScore 38/100

Higher is worse. Measured against the other years of the Honda Cr-V.

How this is worked out

The numbers

158

Complaints

21

Crashes reported

0

Fires reported

16

Injuries reported

12 complaints report a death.

102,500 mi

Median mileage at failure

Half of reported failures happened before this

7%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 11 vs 50 Severity 100 vs 50 Early failure 12 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 11
Against the median year of the Honda Cr-V. 50 means typical for this model; 100 means roughly double.
Severity — 100
31% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 12
7% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1999 compares with every other Honda Cr-V

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1999 Honda Cr-V

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

3 crashes, 0 fires · median 134,000 mi

Airbags 28 17.7%

4 crashes, 0 fires · median 158,921 mi

Engine & Cooling 21 13.3%

Median failure at 101,671 miles

Tires 13 8.2%

2 crashes, 0 fires · median 84,000 mi

6 crashes, 0 fires · median 98,567 mi

2 crashes, 0 fires · median 88,260 mi

Median failure at 60,000 miles

Brakes 8 5.1%

3 crashes, 0 fires · median 100,533 mi

Other & Unspecified 5 3.2%

Median failure at 140,000 miles

Body & Structure 5 3.2%

Median failure at 160,000 miles

Suspension 4 2.5%

Median failure at 175,000 miles

Seat Belts 3 1.9%

1 crashes, 0 fires · median 27,000 mi

Lights 3 1.9%

Median failure at 190,000 miles

Equipment & Accessories 2 1.3%
Seats 1 0.6%
Wheels 1 0.6%
Steering 1 0.6%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Engine 10 25.6%
Automatic Transmission 8 20.5%
Switch 6 15.4%
Latch 4 10.3%
Accelerator Pedal 3 7.7%
Tread/Belt 3 7.7%
Ignition 3 7.7%
Sidewall 2 5.1%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 1.4%
10,000 – 24,999 miles 1 1.4%
25,000 – 49,999 miles 4 5.8%
50,000 – 74,999 miles 7 10.1%
75,000 – 99,999 miles 16 23.2%
100,000 – 149,999 miles 20 29.0%
150,000+ miles 20 29.0%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Side barrier crash test of a 1999 Honda CR-V 4 DR. 4X4

Side barrier crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
1999 Honda CR-V 4 DR. 4X4

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Apr 1999 peak 13 Dec 2023

Recalls on the 1999 Honda Cr-V

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

20V026000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 1998 Acura 2.2CL, 1998-1999 Acura 2.3CL, 1998-1999 Acura 3.0CL, 2001 Acura 3.2CL and Acura MDX, 1998-2000 Honda Accord Coupe, Accord Sedan, Civic Sedan, Odyssey and Acura 3.5RL, 1999-2000 Acura 3.2TL, 1996-2000 Civic Coupe, 1997-2000 CR-V, 1997-1998 EV Plus, and 1998-1999 Isuzu Oasis vehicles. These vehicles were equipped with Non-Azide Driver air bag Inflators (NADI) and do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.

Risk: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag cushion may not properly protect the occupant. These scenarios increase the risk of serious injury or death.

02V120000

ELECTRICAL SYSTEM:IGNITION:SWITCH

ON CERTAIN SEDANS, COUPES, HATCHBACKS, AND SPORT UTILITY VEHICLES, ELECTRICAL CONTACTS IN THE IGNITION SWITCH CAN DEGRADE DUE TO THE HIGH ELECTRICAL CURRENT PASSING THROUGH THE SWITCH WHEN THE VEHICLE IS STARTED.

Risk: WORN CONTACTS COULD CAUSE THE ENGINE TO STALL WITHOUT WARNING, INCREASING THE RISK OF A CRASH.

99V282000

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

VEHICLE DESCRIPTION: PASSENGER VEHICLES. AN IMPROPERLY ROUTED UNDER DASH WIRE HARNESS COULD BE DAMAGED BY CONTACT WITH THE BRAKE LIGHT SWITCH, POSSIBLY RESULTING IN A BLOWN FUSE. IF THIS OCCURS, OPERATION OF A CRITICAL COMPONENT CAN BE LOST, INCLUDING WINDSHIELD WIPERS, HEADLIGHTS, TURN SIGNAL AND HAZARD LAMPS, TAIL LAMPS, THE ANTI-LOCKING FUNCTION OF THE BRAKES, AND BATTERY CHARGING SYSTEM.

Risk: A SUDDEN, UNEXPECTED LOSS OF LIGHTING OR A FAILURE OF THE WINDSHIELD WIPERS IN BAD WEATHER, COULD BE HAZARDOUS INCREASING THE RISK OF A CRASH.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2020014 178,835 units in Canada

Airbag

Issue: On certain vehicles, exposure to moisture over time could cause the driver-front airbag not to inflate properly in a crash. In some cases, this could cause an airbag not to fully inflate, while in others it could cause it to deploy with more force than normal. It could also cause the inflator to rupture. If the airbag inflator ruptures, small pieces of metal could be propelled toward vehicle occupants or cause damage to the airbag and prevent its proper function. Safety Risk: In a crash requiring an airbag deployment, the driver-front airbag may not inflate properly or the inflator could rupture. This could create a risk of injury. Corrective Actions: The company will notify owners by mail. There may be a significant delay before replacement parts are available. The company will send you a second letter once replacement parts are available and instruct you to take your vehicle to a dealer to inspect the driver-front airbag inflator. If the inflator requires replacement, a newly design part will be installed.

Recall 2002096 188,463 units in Canada

Electrical

On certain vehicles electrical contacts in the ignition switch can degrade due to the high electrical current passing through the switch when the vehicle is started. Worn contacts could cause the engine to stall without warning, increasing the risk of a crash. Correction: Dealers will replace the ignition switch.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Fairview, NJ Crash 2 injured

AIR BAGS

TL* THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT STATED THAT AS HE WAS COMING TO A STOP ON THE HIGHWAY DUE TO TRAFFIC, HE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE OTHER DRIVER IMMEDIATELY FLED THE SCENE OF THE ACCIDENT. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A LOCAL HOSPITAL TO SEEK MEDICAL ATTENTION FOR THEIR INJURIES. THE CONTACT WAS TREATED AT A HOSPITAL FOR A CONCUSSION, A BROKEN JAW, A BROKEN BACK, BROKEN SHOULDERS, A BROKEN NECK AND PAIN TO BOTH KNEES. THE CONTACT'S WIFE ALSO SUFFERED INJURIES TO HER SHOULDERS, NECK, BACK AND RIGHT KNEE. AFTER THE ACCIDENT, THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER :20V026000(AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS THAT PARTS NOT AVAILABLE. *BF*JB CONSUMER WAS TREATED FOR MAJOR INJURIES.

NHTSA complaint #11331075 — an unverified report by a vehicle owner.

Pittsburgh, PA Crash 1 injured

SEAT BELTS

THE 2 FRONT AIRBAG INFLATORS DID NOT INFLATE IN A FRONT END COLLISION, ON CAMPBELL RD ON 12/4/15,THEY ONLY POPPED OUT ABOUT A COUPE OF INCHES AND FRONT SEAT BELT WILL NOT ADJUST NOW. I SAW THERE IS A RECALL/FIX PROBLEM FOR HONDA'S CR-V FROM 2002 TO 2011 BUT NOTHING LISTED EARLIER THAN 2002.

NHTSA complaint #10839257 — an unverified report by a vehicle owner.

Pittsburgh, PA Crash 1 injured

AIR BAGS

THE 2 FRONT AIRBAG INFLATORS DID NOT INFLATE IN A FRONT END COLLISION, ON CAMPBELL RD ON 12/4/15,THEY ONLY POPPED OUT ABOUT A COUPE OF INCHES AND FRONT SEAT BELT WILL NOT ADJUST NOW. I SAW THERE IS A RECALL/FIX PROBLEM FOR HONDA'S CR-V FROM 2002 TO 2011 BUT NOTHING LISTED EARLIER THAN 2002.

NHTSA complaint #10839257 — an unverified report by a vehicle owner.

at 130,000 miles Lumberton, NJ Crash

AIR BAGS

MY DAUGHTER REAR ENDED SOMEONE AND HER AIRBAG DID NOT DEPLOY. THE HOOD COULD NOT EVEN BE CLOSED. SHE WAS NOT HURT AND WE LET IT GO..BUT NOW I WONDER IF THERE IS A REAL PROBLEM WITH THE AIRBAG SAFETY. WE STILL OWN THE CAR AND IT HAS IT'S ORIGINAL DAMAGE. CAN YOU PLEASE LOOK INTO THIS OR HOW WE SHOULD PROCEED?

NHTSA complaint #10649509 — an unverified report by a vehicle owner.

Montgomery, AL Crash 2 injured

TIRES

HONDA CRV 1999, STARTED SHAKING, DRIVER LOST CONTROL , LEFT ROADWAY AND FLIPPED TWICE. *BF THE POLICE REPORT STATED THE 2 PASSENGER TIRES SEEMED TO BE DEFLATED. THE ACCIDENT IS BEING INVESTIGATED AS A POSSIBLE TIRE DEFECT.

NHTSA complaint #10115040 — an unverified report by a vehicle owner.

at 137,000 miles Mcmurray, PA Crash

TIRES

THE FRONT PASSENGER SIDE TIRE CAME OFF THE RIM AT 55 MPH. VEHICLE PROCEEDED TO STRIKE A CONCRETE BARRIER, VEERED LEFT, AND STRUCK ANOTHER VEHICLE. CONSUMERS STATED THE TIRE SEEMED TO BE INTACT. HOWEVER, THE VEHICLE WAS TOTALED. THE TIRE WAS PURCHASED IN JULY 2004.

NHTSA complaint #10105595 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Port Orchard, WA

ELECTRICAL SYSTEM

On my 1999 honda crv ELECTRICAL CONTACTS IN THE IGNITION SWITCH CAN DEGRADE DUE TO THE HIGH ELECTRICAL CURRENT PASSING THROUGH THE SWITCH WHEN THE VEHICLE IS STARTED. WORN CONTACTS COULD CAUSE THE ENGINE TO STALL WITHOUT WARNING, INCREASING THE RISK OF A CRASH. NHTSA CAMPAIGN ID Number : 02V120000. dealer (west hills honda in Bremerton washington does not honor a free repair authorized by Honda

NHTSA complaint #11560652 — an unverified report by a vehicle owner.

at 110,000 miles Elmwood Park, NJ

ELECTRICAL SYSTEM:IGNITION

The contact owns a 1999 Honda CR-V. The contact stated while driving 50 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact pulled over safely, restarted the vehicle five times, and drove home. The contact stated that the failure was with ignition. The failure reoccurred consistently. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.

NHTSA complaint #11475657 — an unverified report by a vehicle owner.

at 109,000 miles Eureka, CA

LATCHES/LOCKS/LINKAGES

The contact owns a 1999 Honda CR-V. The contact stated that the vehicle would lock the doors automatically without warning. The contact stated that she was concerned that they would not be able to open the doors manually during an emergency event. The vehicle was not taken to a local dealer to be diagnosed. The manufacturer was informed of the failure and suggested that the vehicle be taken to a dealer to be diagnosed. The failure mileage was approximately 109,000.

NHTSA complaint #11441373 — an unverified report by a vehicle owner.

Long Beach, CA

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

1999 HONDA CR-V. CONSUMER WRITERS IN REGARDS TO NHTSA SAFETY RECALL 20V-026. THE CONSUMER STATED THE DEALER INITIALLY STATED THAT THE BOLT ON THE INFLATOR WAS STRIPPED AND RECOMMENDED A NEW STEERING WHEEL. THE CONSUMER WAS LATER INFORMED THE BOLT WAS NOT STRIPPED, BUT THE BRACKET WAS LOOSE. THE MANUFACTURER WAS NOTIFIED , BUT HAD NOT RESPONDED.

NHTSA complaint #11433578 — an unverified report by a vehicle owner.

Los Angeles, CA

WHEELS

Yes just a couple of days ago Someone took off the catarac converter from my Vehicle, and I had to replace that with another one, and since than my vehicle has not been the same since, plus they also cut the oxygen cable also, what to do???

NHTSA complaint #11427367 — an unverified report by a vehicle owner.

Los Angeles, CA

UNKNOWN OR OTHER

Yes just a couple of days ago Someone took off the catarac converter from my Vehicle, and I had to replace that with another one, and since than my vehicle has not been the same since, plus they also cut the oxygen cable also, what to do???

NHTSA complaint #11427367 — an unverified report by a vehicle owner.

Los Angeles, CA

ENGINE

Yes just a couple of days ago Someone took off the catarac converter from my Vehicle, and I had to replace that with another one, and since than my vehicle has not been the same since, plus they also cut the oxygen cable also, what to do???

NHTSA complaint #11427367 — an unverified report by a vehicle owner.

at 169,999 miles Louisville, KY

ELECTRICAL SYSTEM

The contact owns a 1999 Honda CR-V. The contact stated while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to an independent mechanic where it was diagnosed with the ignition switch needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 02V120000 (Electrical system). The manufacturer had not been informed of the failure. The failure mileage was approximately 169,999.

NHTSA complaint #11422320 — an unverified report by a vehicle owner.

Beulaville, NC

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 1999 TOYOTA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11373741 — an unverified report by a vehicle owner.

South Toms River, NJ

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HONDA OF TOMS RIVER (346 NEW JERSEY AVE 37, TOMS RIVER, NJ 08753) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11364290 — an unverified report by a vehicle owner.

at 260,000 miles Greenville, SC

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS). THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE SRS WARNING INDICATOR LIGHT ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BREAKAWAY HONDA (330 WOODRUFF RD, GREENVILLE, SC 29607, (864) 234-6632) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 260,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11363008 — an unverified report by a vehicle owner.

Tallahassee, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PROCTOR HONDA (2373 W TENNESSEE ST, TALLAHASSEE, FL 32304) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11362062 — an unverified report by a vehicle owner.

Mesa, AZ

AIR BAGS

TL* THE CONTACT OWNS A 1999 HONDA CR- V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11360995 — an unverified report by a vehicle owner.

Colorado Springs, CO

AIR BAGS

TL* THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. MIKE MAROONE HONDA (1103 ACADEMY PARK LOOP, COLORADO SPRINGS, CO 80910) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11360420 — an unverified report by a vehicle owner.

Omaha, NE

AIR BAGS

1999 HONDA CR-V. CONSUMER WRITES IN REGARDS TO DRIVER FRONTAL AIRBAG SAFETY RECALL. CONSUMER STATES THAT THE PARTS ARE UNAVAILABLE TO REPAIR SAFETY RECALL. *LD

NHTSA complaint #11354674 — an unverified report by a vehicle owner.

Ankeny, IA

AIR BAGS

TL* THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER SMART HONDA DES MOINES (11206 HICKMAN RD, DES MOINES, IA 50325) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11354425 — an unverified report by a vehicle owner.

Wilmington, DE

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE CALLED UNION PARK HONDA (1190 NORTH DUPONT STREET (HOURS BELOW SALES: 1704 PENNSYLVANIA AVE, WILMINGTON, DE 19806: (302) 658-7245) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11353757 — an unverified report by a vehicle owner.

at 187,842 miles SAN Jose, CA

AIR BAGS

WE RECEIVED A RECALL NOTICE ON OUR HONDA CRV IN MARCH 2020. WE HAD PREVIOUSLY BEEN CONCERNED ABOUT A POSSIBLE AIRBAG RECALL AND HAD BEEN ASSURED THAT OUR VEHICLE WASN'T AFFECTED, NOW HONDA HAS CHANGED THEIR STORY. WE HAVEN'T BEEN USING OUR CRV FOR FEAR OF A DEADLY ACCIDENT. WE ARE FRUSTRATED THAT PARTS FOR REPAIRING THIS WON'T BE AVAILABLE FOR NEARLY A YEAR. MOREOVER, THERE'S BEEN NO OFFER OF A LOANER CAR OR OTHER SUITABLE SHORT TERM REPLACEMENT VEHICLE. THEY SHOULD EITHER PROVIDE A TOTAL AIRBAG REPLACEMENT, OR A LOANER CAR FOR THE DURATION AT THEIR COST.

NHTSA complaint #11352608 — an unverified report by a vehicle owner.

Winters, CA

AIR BAGS

TL* THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11342333 — an unverified report by a vehicle owner.

Apex, NC

AIR BAGS

I WAS NOTIFIED IN MARCH THAT MY HONDA CR'V'S AIR BAG WAS RECALLED AND COULD BE POTENTIALLY DEADLY OR INEFFECTIVE IN A CRASH. THIS CAR WAS BEING DRIVEN BY MY SON AND WAS TO BE HIS CAR UNTIL THE RECALL CAME THROUGH. IT'S NOW ALMOST THE END OF JULY AND THERE IS NO NEW INFORMATION REGARDING WHEN THE PARTS WILL BE AVAILABLE TO FIX THIS SITUATION. I NEED TO BE ABLE TO GIVE MY SON A SAFE CAR TO DRIVE FOR WORK AND COLLEGE; WHAT ARE MY OPTIONS IF HONDA ISN'T REPLACING THE AIR BAGS IN A TIMELY MANNER?

NHTSA complaint #11340514 — an unverified report by a vehicle owner.

Flat Rock, NC

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED THE APPLE TREE HONDA DEALER LOCATED IN ASHVILLE, NC, (800) 476-9411, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11337136 — an unverified report by a vehicle owner.

Fairview, NJ Crash 2 injured

AIR BAGS

TL* THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT STATED THAT AS HE WAS COMING TO A STOP ON THE HIGHWAY DUE TO TRAFFIC, HE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE OTHER DRIVER IMMEDIATELY FLED THE SCENE OF THE ACCIDENT. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A LOCAL HOSPITAL TO SEEK MEDICAL ATTENTION FOR THEIR INJURIES. THE CONTACT WAS TREATED AT A HOSPITAL FOR A CONCUSSION, A BROKEN JAW, A BROKEN BACK, BROKEN SHOULDERS, A BROKEN NECK AND PAIN TO BOTH KNEES. THE CONTACT'S WIFE ALSO SUFFERED INJURIES TO HER SHOULDERS, NECK, BACK AND RIGHT KNEE. AFTER THE ACCIDENT, THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER :20V026000(AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS THAT PARTS NOT AVAILABLE. *BF*JB CONSUMER WAS TREATED FOR MAJOR INJURIES.

NHTSA complaint #11331075 — an unverified report by a vehicle owner.

Darby, MT

AIR BAGS

WHERE CAN I FIND THE COMPLAINT FORM FOR A VEHICLE UNDER RECALL THAT THE DEALER AND MANUFACTURER ARE REFUSING TO FIX?? I RECEIVED A RECALL LETTER DATED MARCH 2020 FROM AMERICAN HONDA MOTORS. MY SON DRIVES THIS VEHICLE AND I BECAME VERY ALARMED. I PARKED THE VEHICLE AND WE HAVE BEEN STRUGGLING SINCE. I CALLED HONDA'S CUSTOMER SUPPORT & CAMPAIGN CENTER AT THE NUMBER ON THE RECALL LETTER ON 3-18-20 AT 11:18AM AND PROVIDED THE VIN. I WAS ASSIGNED A CASE NUMBER #10315713. I HAVE HEARD NOTHING FROM THEM SINCE. I CONTACTED THE LOCAL HONDA DEALER, [XXX] ON 3-18-20 AT 11:22 AM AND THEY SAID THERE WAS NOTHING THEY COULD DO UNTIL PARTS ARE AVAILABLE AND THAT THEY KNEW PARTS WOULD NOT BE AVAILABLE FOR OVER ONE YEAR!! I CONTACTED "[XXX]" AT NHTSA ON 3-18-20 AT 12:08 AM MTN TIME AND SHE WAS UNHELPFUL AND UNINFORMED. I CALLED MY INSURANCE AGENT AT STATE FARM AND THEY ADVISED TO SUSPEND THE INSURANCE. I DON'T WANT ANYONE DRIVING THIS VEHICLE UNTIL IT IS REPAIRED BUT THE HONDA DEALER, THE CORPORATE HONDA OFFICE AND NHTSA IS DOING NOTHING!! I NOW HAVE A VEHICLE I PAID $6000 FOR THAT IS UNSAFE TO DRIVE. WHAT ARE MY OPTIONS?? SHOULD I CONTACT AN ATTORNEY?? PLEASE CONSIDER THIS AN OFFICIAL AND VERY REAL COMPLAINT AGAINST THE AMERICAN HONDA MOTOR COMPANY INC. 1919 TORRANCE BLVD, TORRANCE CALIFORNIA 90509. WHAT ARE MY OPTIONS? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11329813 — an unverified report by a vehicle owner.

Davidson, NC

AIR BAGS

TL* THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRIORITY HONDA HUNTERSVILLE (12815 STATESVILLE RD, HUNTERSVILLE, NC 28078) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11327939 — an unverified report by a vehicle owner.

Colorado Springs, CO

AIR BAGS

COMPLAINT ON HOW THE DEALER IS HANDLING THE RECALL. THE ISSUE THAT THE DEALER ISN'T ORDERING PARTS TO SUPPORT THE RECALL AND CALLING THE OWNER WHEN THE PARTS COME IN. THEY ARE RELYING ON THE CUSTOMER FORGETTING TO CONTINUE TO CALL EACH MONTH TO DETERMINE IF THE DEALER HAS BEEN SENT PARTS THAT THEY HAVEN'T ORDERED. THIS JUST TURNS INTO A BLACK HOLE FOR THE CUSTOMER WITHOUT ANY EXPECTATION THE RECALL WILL GET DONE.

NHTSA complaint #11327734 — an unverified report by a vehicle owner.