86 of the
3,307 complaints filed about the Hyundai Palisade
are about the body and structure —
100% of everything owners reported.
The worst model year for it is 2020.
What component or system failed or malfunctioned, and is it available for inspection upon request? Rear Exhaust System How was your safety or the safety of others put at risk? Fire hazard as it was similar to a blowtorch, melted several rear panels, lights and trim while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership (Elyria Hyundai) requested a PA from Hyundai and it was authorized, but am having a very difficult time getting reimbursed. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I am not sure what the dealership did with the exhaust. At one point, I had requested to keep it for evidence. There are pictures. I suggested having the manufacturer look at it or at least Hyundai. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warnings. After a 2.5 hr trip, we got out; my children noticed the trim sticking out and melted off the rear right bumper. It was extremely hot to touch and the panels were bulging out from their normal position.
NHTSA complaint #11761127 — an unverified report by a vehicle owner.
While the vehicle was being driven, the sunroof became inoperable, stuck in the tilt position. The motor could be heard running but the glass panel would not move in either direction. There were no warning lamps, messages, or other symptoms before the failure. The dealership disassembled the sunroof and found that a spring on the passenger-side sunroof rail had broken, and that the broken spring damaged the rail itself. The dealer confirmed the failure matches Hyundai TSB 23-BD-003H-1, Sunroof Wind Deflector and Mechanism Replacement, issued April 2023. That bulletin applies to certain 2020-2022 model year Palisade vehicles equipped with a sunroof and produced before 5/4/2022, and describes the wind deflector malfunctioning and damaging the sunroof mechanism, leaving the sunroof inoperable. My vehicle falls within that range and experienced that failure. The dealership was able to move the glass panel into a fully closed, flat position, where it appears normal. However, because the rail is broken, the panel is not harnessed in the rail. It can be pushed upward by hand from the passenger side. The dealership stated the panel could move at highway speed and that the vehicle is not secure against entry in this condition. For that reason the dealership has kept the vehicle since 8/24/2026 and provided a loaner rather than returning it to me to drive. The technician documented no signs of misuse or outside damage and noted that the sunroof is rarely used. The vehicle and the broken component are available for inspection. The manufacturer was notified and declined goodwill assistance, citing the vehicle's time in service and mileage. The repair was quoted at approximately $3,500 and has not been performed. Mileage at diagnosis was 83,069.
NHTSA complaint #11760461 — an unverified report by a vehicle owner.
The paint on the roof of my 2020 Hyundai Palisade is peeling off in large sheets, rather than typical chipping or wear. The peeling originates from the center of the roof and has begun spreading toward the area near the front windshield edge. This is not consistent with normal wear and tear, curb rash, or impact damage — the affected areas show clean separation of paint layers down to a lower coat/primer, consistent with a manufacturing defect in paint adhesion or application. Rust is beginning to be visible. Based on research, this appears to be a widespread issue among other 2020 Hyundai Palisade owners, many of whom report similar peeling on roofs, hoods, and wheels, suggesting a systemic paint defect rather than an isolated incident. Date first noticed July 2026 Current mileage 32,006
NHTSA complaint #11759537 — an unverified report by a vehicle owner.
We are currently on a road trip. Fortunately we were in a 55mph zone and not going faster. While driving on the highway, the hood released from the latch and popped open. Fortunately the secondary latch caught it and we were able to pull over safely. I can’t imagine if we were going faster if the secondary latch would’ve withheld it. Very scary incident
NHTSA complaint #11745070 — an unverified report by a vehicle owner.
Horribly peeling under the front grill and on the grill in places that I was told would be fixed as a goodwill because it’s so bad and then was denied and never contacted back after multiple tries at corporate
NHTSA complaint #11744081 — an unverified report by a vehicle owner.
I am submitting a safety complaint regarding the panoramic sunroof assembly on my 2021 Hyundai Palisade. The vehicle was purchased as a Hyundai Certified Pre-Owned vehicle in September 2023 with approximately 27,000 miles. The panoramic sunroof had only been opened approximately two or three times since purchase when the failure occurred. During normal operation, the sunroof wind deflector/visor malfunctioned and jammed inside the mechanism. This caused the pulleys and track assembly to bind and pull the glass panel out of position, damaging and breaking the sunroof track/mechanism. The dealer diagnosed the failure as a broken sunroof track/mechanism assembly requiring extensive repair estimated at approximately $4,000. This failure appears to directly match Hyundai Technical Service Bulletin 23-BD-003H-1, which acknowledges that the sunroof wind deflector may malfunction and damage the sunroof mechanism on 2020–2022 Hyundai Palisade vehicles. Hyundai issued this bulletin before I purchased the vehicle as Certified Pre-Owned. My concern is that this is a known recurring mechanical defect involving the panoramic roof assembly that could create a safety hazard if the mechanism jams, detaches components, shifts the glass panel unexpectedly, or causes the roof to fail while driving. The failure also caused the panoramic sunroof to become stuck open while driving. This created excessive rattling and vibration noise at highway speeds, which was distracting during vehicle operation and raised concerns about the stability of the sunroof assembly while in motion. Because the roof could not be properly closed or secured, the defect also exposed the interior of the vehicle to possible rain intrusion and additional electrical or interior damage. The sunroof was not abused or damaged externally. The failure occurred during ordinary use and after very limited operation of the sunroof since purchase.
NHTSA complaint #11742363 — an unverified report by a vehicle owner.
While driving, the vehicle in front of me stopped suddenly. When I pressed on the brake pedal it felt stuck and did not respond properly. The forward collision automatic braking system did not activate. This resulted in a crash. After the incident, the vehicle had fluid leaks and severe front-end damage and is not drivable. I am concerned there was brake system failure prior to impact.
NHTSA complaint #11735447 — an unverified report by a vehicle owner.
My vehicle hyuandai pallasade 2024 was stopped behind a white car. My vehicle was struck from behind. The vehicle was a large truck that hit at approximately 55-60 mph per highway patrol. This pushed my Hyundai into the white car in front of me and flipping my vehicle front down into a ditch with rear tires suspended in the air. The airbags did not deploy, the entire third row collapsed up to the second row. My vehicle sustained front, rear and side impact with no airbag deployment.
NHTSA complaint #11734571 — an unverified report by a vehicle owner.
Sunroof completely shattered while driving. Yes, it is available for inspection upon request. Due to the glass spontaneously shattering while driving, all occupants in the vehicle were at risk of injury. Problem was confirmed by dealership close to where the incident happened but later denied by other dealerships close to our home. (Glass shattered while on vacation). Vehicle has not been officially inspected No warnings/messages were given before incident occurred
NHTSA complaint #11733433 — an unverified report by a vehicle owner.
This complaint concerns a 2023 Hyundai Palisade subject to two active safety recalls that remain unresolved, creating an ongoing safety risk. The first involves noncompliance with FMVSS 226 (Ejection Mitigation), identified in a January 2026 recall. The manufacturer has acknowledged the vehicle may not meet federal occupant protection requirements but has provided no remedy and no timeline for repair. The second involves defective seat belt buckle assemblies that may fail to properly latch. An authorized dealer confirmed the condition and advised that parts have been ordered; however, no estimated arrival date or repair timeline has been provided. As a result, the repair cannot presently be completed. The vehicle is used to transport young children in rear-facing car seats that rely on properly functioning seat belts for secure installation. The inability to ensure proper seat belt function, combined with the lack of compliance with FMVSS 226, presents an ongoing safety risk. Despite multiple written inquiries, the dealer has not provided any written confirmation regarding repair timing, instead offering only verbal and unverifiable updates. The manufacturer has been placed on written notice but has not provided any substantive response or identified an available remedy. The vehicle has been inspected by an authorized dealer, who confirmed the recalls and the current inability to complete repairs. These conditions have persisted for months without an available repair path, leaving the vehicle in continuous use despite known safety defects and federal noncompliance. The inability to obtain a verifiable repair timeline or confirm parts availability demonstrates that the defects cannot be remedied within a reasonable time. Supporting documentation is attached. The lack of available remedy, combined with the inability to complete or verify recall repairs for safety-critical restraint systems, leaves occupants exposed to preventable injury risks in crash scenarios.
NHTSA complaint #11731473 — an unverified report by a vehicle owner.
The front moonroof scattered suddenly while driving about 45 mph. No outside impact or other damage. The rear moonroof is in perfect shape. The car has 26,721 miles.
NHTSA complaint #11729046 — an unverified report by a vehicle owner.
There are two major safety recalls that have not been fixed by the manufacturer, making this vehicle unsafe to drive. 1) Seatbelts come undone; no estimated timeline for parts to be available for repair 2) Vehicle's interior cabin design may not provide sufficient protection for third-row occupants during a rollover; no estimated timeline or remedy available for repair
NHTSA complaint #11726882 — an unverified report by a vehicle owner.
The contact owns a 2026 Hyundai Palisade. The contact stated that while the vehicle was parked, the anti-pinch protection feature was inoperative and failed to identify that the seat was occupied. The contact’s grandson accidentally hit an unknown button and was squished by the seat. The failure caused emotional distress to her grandson. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: (AWAITING1); Manufacturer Recall Number: 296 (Structure, Electrical System) however, the part to do the recall repair was not yet available. The vehicle was not taken to a dealer, however, a dealer was contacted and confirmed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 800.
NHTSA complaint #11724627 — an unverified report by a vehicle owner.
The child safety lock fails frequently. It begins to click as if it is trying to lock the rears doors and then a warning on the dash says the child locks have failed. I have 2 children and this is a big problem.
NHTSA complaint #11723379 — an unverified report by a vehicle owner.
1. The exact component that failed is unknown at this time. The fire appeared to originate in the driver-side front area of the engine compartment near the headlight. Prior to the fire the vehicle experienced engine shaking and a check engine light. The vehicle has been towed to a Hyundai dealership and is available for inspection by insurance investigators, the manufacturer, or safety investigators upon request. 2. The vehicle caught fire while it was being operated on a public roadway shortly after leaving our residence. Flames were visible from the engine compartment within minutes of driving. This created an immediate safety risk to the occupants of the vehicle and to other motorists because the fire occurred suddenly while the vehicle was in motion. 3. The problem has not been reproduced. The vehicle was towed to a Hyundai dealership following the fire incident and is awaiting inspection. The vehicle is a total loss. 4. The vehicle has been inspected by a tow operator and insurance representatives after the fire incident. The vehicle is currently located at a Hyundai dealership and may be inspected by the manufacturer or investigators if requested. 5. Yes. Prior to the fire the check engine warning light illuminated and the engine began shaking while the vehicle was being driven. Within moments of these symptoms a loud popping sound was heard from the front driver-side engine compartment area, followed by visible flames.
NHTSA complaint #11722770 — an unverified report by a vehicle owner.
The paint on my make and model vehicle has a widespread paint adhesion defect, not isolated to road debris damage. I have reported the issue to my dealer and to Hyundai Customer Care and I have been told that it would not fall under a warranty repair. The paint delamination is extensive enough to lead to structural rust if it is not repaired.
NHTSA complaint #11720464 — an unverified report by a vehicle owner.
The vehicle has two open safety recalls. Recall 26V034000 – the vehicle does not meet Federal Motor Vehicle Safety Standard No. 226 for ejection mitigation. There is currently no remedy available. Recall 25V607000 – seat belt buckle may not latch properly, increasing the risk of injury in a crash. The vehicle also had a powertrain fault that triggered the check engine light and it has been at the dealership for more than 30 days for I am concerned about the safety of my famil
NHTSA complaint #11720205 — an unverified report by a vehicle owner.
After 45 days of purchasing the SUV I notice the front grille was checking and flaking. Report it to the dealership and Hyundai. They said it was caused by "out influence". So they didn't cover it. After several attempts back and forth with dealership they finally agreed to cover the replacement front grille. This is an on going issue with these grilles. The new grille is starting to do the same thing. Many Hyundai palisade customers on the forums are talking about this issue!
NHTSA complaint #11719286 — an unverified report by a vehicle owner.