119 of the
3,242 complaints filed about the Hyundai Palisade
are about the seats —
4% of everything owners reported.
The worst model year for it is 2026.
In my 2020 Palisade with automated third and second row seats, the third row automated seat button was accidentally pushed and started to close on my grandchild who was sitting in the third row. The seat did not detect that anyone was sitting in it and kept closing. Luckily I was able to hit the button to stop it. This same problem also happened in the automated second row seat with a grandchild in it. Another [XXX] old child pushed the button on the entry side of the captain’s seat and the seat did not detect that there was someone sitting in it and began to close on them. Once again we were lucky and was standing there and able to push the button to stop it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11757193 — an unverified report by a vehicle owner.
On August 4, 2026, our 2023 Hyundai Palisade was brought in for a routine oil change and rear tint recall. The driver's power seat height adjustment mechanism worked perfectly upon drop-off. When the car was picked up, the height adjustment function was no longer operable. The service department inspected the car and admitted that a factory wire bundle beneath the track was physically snapped/severed. To make matters worse, we discovered upon pickup that the vehicle's computer system had been completely factory reset. This was done without our knowledge or consent. When questioned about this, the service manager was entirely unable to provide any valid justification for why an oil change/rear window tint service would require a total system reset. This strongly indicates that service person experienced an electrical short or attempted deep electronic troubleshooting while the vehicle was in their possession, further implicating their shop in this damage. The service manager insists that their team did not cause the damage. However, they were unable to return the seat to the position it was in when dropped off. The primary driver of this vehicle is under 5 feet tall. Because Hyundai returned the car with the seat locked at its lowest setting and was unable to raise it, the primary driver cannot safely maintain visibility over the dashboard. She had to adjust the steering wheel to its lowest setting in order to operate the vehicle. The current configuration is not the ideal, nor safest setup. She uses this car to transport the children and we need the driver's seat operable again as soon as possible.
NHTSA complaint #11756790 — an unverified report by a vehicle owner.
The 3rd row power seat does not detect obstacles. If the folding button is inadvertently hit, the 3rd row will fold and does not stop even if there is an obstacle. Items or people. We had a scare with one of our toddlers where it started to close and didn't stop. Thankfully we were quick enough to hit the open button before anyone was hurt. Multiple time's we've accidentally closed the 3rd row on different items, a few of which were rather large. I am concerned that someone might get hurt or worse if this isn't addressed.
NHTSA complaint #11756041 — an unverified report by a vehicle owner.
Driver seat moves/repositions on its own after starting vehicle. The seat will move forward, fold you forward into the steering wheel then move far back and reposition to saved setting. Also, while in reverse, the seat will move back all the way and pull you away from the brake/accelerator pedals. This is a safety issue especially while the vehicle is not in park or is in motion. This vehicle has been to a dealer for repair no less than 6 times for this issue. It is an intermittent issue and the dealer has only witnessed it once. Since the vehicle has not issued a "code" they will not attempt to fix the safety issue. Hyundai Corp. so far has been unresponsive.
NHTSA complaint #11754988 — an unverified report by a vehicle owner.
The contact owns a 2022 Hyundai Palisade. The contact stated that while driving 70 MPH, the vehicle unexpectedly decelerated. The contact stated that there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The contact stated that the vehicle was consuming engine oil. The contact stated that 2–3 quarts of oil needed to be added in between scheduled oil changes. The instrument cluster independently blanked and turned on and off. Additionally, the front driver's side seat belt failed to latch as intended, and the second-row seats failed to adjust as intended. The contact stated that when the seat adjustment switch was pushed to move the seat forward, the seat was stuck in the middle. The failures occurred intermittently since the vehicle was purchased. The vehicle was taken to the dealer where the vehicle was purchased; however, the vehicle was not diagnosed or repaired. The vehicle was taken to several alternate dealers; however, the vehicle was not diagnosed or repaired. The vehicle was taken to another dealer where it was diagnosed with radiator failure. The contact was informed that the radiator needed to be replaced. The vehicle was repaired. The contact was informed that no other failures were found. The contact received notifications of NHTSA Campaign Number: 26V034000 (Air Bags) and 25V607000 (Seat Belts). The manufacturer was made aware of the failure, and several cases were filed. The contact requested a vehicle buyback; however, the request was denied. The failure mileage was approximately 28,000.
NHTSA complaint #11754745 — an unverified report by a vehicle owner.
The contact owns a 2025 Hyundai Palisade. The contact stated that while the vehicle was parked and unoccupied, while attempting to place the third-row seats down for her son's girlfriend to enter the vehicle, while setting the seat, the contact became aware that the sensor for the seat had failed, causing the seat to continue to fold down independently. Neither the dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 26,958.
NHTSA complaint #11753100 — an unverified report by a vehicle owner.
I am reporting multiple recurring safety concerns with my 2026 Hyundai Palisade. Loss of acceleration: Under heavy throttle, the engine revs to approximately 5,000 RPM but the vehicle does not accelerate as expected. This has occurred repeatedly and appears more likely after the vehicle reaches normal operating temperature. During one incident on the highway, I needed to accelerate quickly to avoid surrounding traffic, but the vehicle did not respond as expected, creating a potential safety risk. An authorized Hyundai dealership inspected the vehicle and reset the transmission adaptive values, but the condition remains. Lane Keeping Assistance: The Lane Keeping Assistance system consistently positions the vehicle toward the left side of the lane instead of properly centering it. The issue has been reported to the dealer, but the condition remains unresolved. Power second-row seat: The power second-row captain’s chair can continue moving while folding, creating a hand-crush hazard if a person’s hand is in the path of the seat. It also interferes with proper third-row seat operation. This issue has been reported to the dealer and remains unresolved. These issues have been reported to Hyundai and remain unresolved after dealer inspections. The vehicle is available for inspection, and I have documentation and video evidence of the acceleration concern.
NHTSA complaint #11751619 — an unverified report by a vehicle owner.
Car seat when you press to collapse the third row press it once the seat activates to collapse if my granddaughter’s in the rear seat and she’s not sitting properly, it’ll collapse on her. Causing death or injury. It won’t retract unless there’s significant pressure to make it retract again. The press and hold will prevent accidental injury.
NHTSA complaint #11749267 — an unverified report by a vehicle owner.
On XXX, after leaving an appointment at an office building, I returned to my vehicle and noticed that the driver’s seat recline function was not working properly. The seat was already pushed forward to its highest position and would not recline further. I was still able to enter and operate the vehicle somewhat but remained parked. I reviewed Hyundai resources to see whether there was an update or known issue related to the seat concern. When I could not resolve the issue through available resources, I contacted the Hyundai dealership in Henderson. I provided my information and explained that the driver’s seat recline function was not working. I was transferred to Hyundai Customer Service. During that call, I explained that I was approximately 15 minutes away from the dealership and requested repair of the issue regardless of warranty status because I considered it a safety concern. This never happened before at all. While I was speaking with the Hyundai Customer Service representative, the driver’s seat moved again unexpectedly. As a result, I moved forward toward the steering wheel area. After that movement, the vehicle rolled or moved forward and contacted the rear of another vehicle. After the collision, the driver’s seat recline function still was not operating properly. I documented the condition with video evidence, and two witnesses observed the vehicle and the seat condition after the collision. When I contacted Hyundai, I was very upset to learn that the call I had with the customer service representative was not documented anywhere. Also, no one contacted me although I was in distress, crying, and in the accident and the customer service representative knew this. There was no aid or phone call follow ups to me by Hyundai customer care at all. Hyundai Motor America opened a case investigation and instructed me not to perform repairs at this time so the vehicle could be preserved for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11749211 — an unverified report by a vehicle owner.
In March had issues with driver and passenger seats not moving up and down without getting stuck have to mess with it for awhile to move up or down and sometimes won't go to a directions it can move to seat even though setting it in a certain position every time turn off car and start goes to a position to high up in a way can't get In till you put it down then get in car when moving the 2nd row seat the passenger seat moved front back instead then folding seats 2,3rd row not working correctly found out mid mar recall 2,3rd row folding issues child died, 3rd row seat belts called Corp said do not allow passenger in 2nd, 3rd row till fixed called service said no fix so had wait week later car was hesitating when push gas engine power train warning light came on tow car to dealership they lied proof in writing they lied said fix the seats even though at that time no fix for recalls only reset engine light even though car was giving Issues almost broke down they had car 8 day made me pick up car said was fixed proof it wasn't they threaten harassed me to get it I said recalls show on NHTSA still till off not fixed won't come so they said day I had bring loaner car back or they come repo it they removed it from NHTSA site that day said see it's off I said there no way if no fix yet recalls I called many service dept ask went on hyundai Corp main site said fix for seat belt mid may this was April 7 and I ask them to put in writing several times car safe for my 3 yr old grandson they never once say car safe they illegally fraud took recall off the site all to get me come get car got car seats not fixed they said in writing seat belt fixed with tape tape? They put on NHTSA recalls after got car I confronted them then they removed again to not get in trouble to take off then on. But no seats fixed and could not put passenger car barely drove car was still hesitating gas ac loos power not even month later engine light power train issue again but not just light defect cause
NHTSA complaint #11747777 — an unverified report by a vehicle owner.
I am submitting this regarding the remedy implemented under NHTSA Recall 26V-160 (Hyundai Palisade, second/third-row power seat obstruction detection defect). I support the intent of this recall — the underlying defect was serious and the software update appropriately targets improved occupant/object detection. However, I'm concerned about the adequacy and scope of the remedy as applied to the Limited trim specifically. As implemented, the remedy removes the ability to control power-folding seats via the vehicle's infotainment touchscreen entirely, converts seat-fold buttons to press-and-hold operation, and requires the liftgate to be open during folding. On the Limited trim, the third row is the only row equipped with power-folding seats (the second row has no electric folding). As a result, this remedy has eliminated the entire infotainment-based remote-fold control pathway for Limited owners, with no equivalent functionality remaining anywhere in the vehicle. My concern is whether the remedy, by removing an entire control pathway rather than improving its safety through better sensor/detection logic alone, goes beyond what is necessary to address the defect, and whether this scope of functionality removal was adequately disclosed to owners as part of the recall notice. I'd like this recorded as feedback on the remedy's scope and impact on equipped functionality for the Limited trim, separate from the original safety defect itself.
NHTSA complaint #11743962 — an unverified report by a vehicle owner.
Hyundai has had an active recall involving seat belts for several months. I have attempted to have this repair to no avail. I started with my local dealership and was told the parts to make this repair are not available. I have filed a complaint with Hyundai of America and have a case manager who calls me every few weeks to says that the parts continue to be back ordered. My concern is that Hyundai is not dealing with this recall in good faith. I take my young grandchildren to school every morning and fear for their safety.
NHTSA complaint #11743533 — an unverified report by a vehicle owner.
Recently purchased this Hyundai Pallisade Calligraphy from Pohanka Hyundai in Maryland. At the time I asked whether the vehicle had the seat recall issue fixed . Was assured by the sales agent it had. Now when I activate the seat memory button, the driver's seat collapses and does not recognize a person is sitting there. I've called Pohanka Hyundai multiple times with an assurance of a call back on the issue and they just ignore my call and never return a call
NHTSA complaint #11742252 — an unverified report by a vehicle owner.
Component: the second-row power seat and its control system, including the pinch-protection function, on a 2026 Hyundai Palisade Hybrid. The seat and vehicle are available for inspection on request. After the recall remedy (software update) for NHTSA Recall 296 (power seats) was applied, the second-row power seat self-actuates a rearward over-extension. When its pinch protection detects a car seat installed in the second row, the seat moves rearward on its own, further into the third row, and cannot be stopped once it starts. This sharply reduces third-row legroom and can squeeze or harm a third-row occupant. Safety risk: On April 21, 2026, while an adult operated the second-row seat to make enough room to reach into the seat, the seat — instead of stopping once the buttons were released — kept moving rearward on its own, past its original position and into the third-row foot and leg space, compressing and hurting the child's legs and feet. The movement was automatic, gave no warning, and could not be halted, creating a crushing and pinching hazard to any person or object behind the seat. Reproduced and inspected: A franchised Hyundai dealer inspected the vehicle and reproduced this behavior per Hyundai's Safety Team's request. Per the official repair order, the seat "over-extends approximately 15 degrees further into the third row," "cannot be stopped from moving to the extended position," and creates a smaller third-row area that "could potentially harm or squeeze an occupant in the third row." Warning indicators prior to failure: none.
NHTSA complaint #11742390 — an unverified report by a vehicle owner.
The driver's seat automatic memory/easy-access feature experienced a severe safety system failure. While the seat was automatically moving backward, it hit a child car seat installed in the second row. Instead of detecting the obstruction and stopping, the anti-pinch/contact-detection sensor completely failed. The motor continued to forcefully push backward, crushing against the car seat and ripping open the driver's seatback panel. This failure creates a severe child entrapment and crushing hazard. This contact-detection logic issue highly resembles the power seat recall defects reported for 2026 Palisade models.
NHTSA complaint #11740381 — an unverified report by a vehicle owner.
Following completion of Recall Campaign 296, the third-row rear seat continued to exhibit the same hazardous behavior the recall was intended to correct. During testing, the power-folding third-row seat fully closed onto a U.S. military-issued Kevlar helmet and remained latched in the fully seated/down position without reversing or detecting an obstruction. This demonstrates that the recall remedy/software update failed to restore adequate occupant detection and did not correct the underlying anti-pinch safety functionality. The seat continued applying force against the obstruction instead of stopping or reversing as expected from a functioning anti-pinch system, creating an ongoing risk of serious injury or death to occupants, including children.
NHTSA complaint #11739822 — an unverified report by a vehicle owner.
The issue involves the second and third-row power folding seat control system in my 2026 Hyundai Palisade Calligraphy Hybrid following Recall 296. Before the recall update, the vehicle included driver-controlled power folding seat functions through infotainment screen controls and one-touch seat folding operation. After Recall 296 was performed, Hyundai disabled or significantly altered these functions due to safety/compliance concerns involving the seat folding system. The affected component is available for inspection upon request. The vehicle has already been inspected and updated by Hyundai under the recall process. My concern is that the recall confirms there was a safety-related issue involving the power folding seat mechanism and occupant protection. While Hyundai modified the system to address safety concerns, I believe NHTSA should continue monitoring whether the revised operation fully resolves the underlying safety risks and whether similar concerns may affect additional vehicles or model years. There was no crash, injury, or fire in my case. No warning lamps or error messages appeared before the recall update. The operational changes became noticeable after the recall remedy/software update was completed. The issue has been confirmed by Hyundai through Recall 296 and Hyundai Motor America’s response regarding the intentional operational changes made to the vehicle.
NHTSA complaint #11739737 — an unverified report by a vehicle owner.
Vehicle has been at dealership since March 21, 2026 due to multiple active safety recalls and unresolved repair issues. Dealer confirmed recalls involving defective seat belt buckle assemblies that may fail to properly latch and a separate recall involving third-row occupant protection/ejection mitigation safety standards. One recall currently has no available remedy or repair solution. Vehicle has remained out of service for an excessive amount of time waiting on backordered parts and unresolved safety repairs. Manufacturer and dealership have not provided a clear repair completion timeline. Dealer communication has been poor and calls often go unanswered. I no longer feel this vehicle is safe for my family or small children due to the nature of the recalls involving seat belt safety and occupant protection during crashes or rollovers. The safety defects and inability to timely repair the vehicle have caused significant hardship while continuing to make monthly lease payments for a vehicle that cannot safely be used. Dealer and manufacturer have confirmed the recalls and repair delays.
NHTSA complaint #11737535 — an unverified report by a vehicle owner.
On April 28 the automatic seat has broken and has been stuck all the way in the back position. This is making the vehicle unsafe to drive because me or my wife can't reach the petals. We have contacted our local Hyundai dealership and Hyundai Corporate multiple times, but are not getting any calls or emails returned. Al I have is a case number is hyundai corporate who stated a case manager would reach out in one business day. So far it has been three business days and they still have not contacted us.
NHTSA complaint #11736486 — an unverified report by a vehicle owner.
Dealer sold vehicle with open safety recall. They said it has been fixed but Hyundai confirmed recall is still there. This vehicle even had stop sale from Hyundai. I was informed it has no issues.
NHTSA complaint #11736424 — an unverified report by a vehicle owner.