80 of the
3,242 complaints filed about the Hyundai Palisade
are about the steering —
2% of everything owners reported.
The worst model year for it is 2023.
The issue my car is having happens when the car is but I am at a complete stop and the auto on/off stop engages. I start again and turn the wheel all the way to the left and begin to drive. The wheel locks, then violently snaps back. In some instances it will set off the sensors and disengage the vehicle while I’m pulled out into traffic. I have brought this to the dealerships attention as well as corporate Hyundai. I was told they were able to recreate the problem and it is standard operating procedure. I was given a loaner vehicle and it did not perform this way and so I am doubtful but have also heard may others complain of the same issue.
NHTSA complaint #11751283 — an unverified report by a vehicle owner.
I own a 2022 Hyundai Palisade SEL. On XXX, while driving at the intersection of [XXX] and [XXX] in [XXX], the engine abruptly lost power, causing a sudden loss of engine power while the vehicle was in motion. This is my family's primary vehicle, and my wife and children were in the car during this incident. On XXX, I brought the vehicle to Courtesy Hyundai in [XXX]. The dealer found essentially no oil in the engine despite my keeping up with scheduled oil changes. The dealer replaced the oil and performed a software update described on the repair order as "9C9 C ECU SW UPDATE EMISSIONS IMPRV 26-01-010H," and I was instructed to return after 1,000 miles for an oil-level recheck. At that recheck, the dealer's service assistant reported the oil was full. On XXX, before a planned family road trip, I returned the vehicle for another check. The service department found the engine was two quarts low — this was only 4,000 miles after the oil service on April 10, 2026. The dealer stated they requested an oil consumption test but that Hyundai denied the request. Per the dealer's instructions, I returned again after another 1,000 miles, and the engine was one quart low. I am filing this complaint because I believe the excessive oil consumption and the resulting loss of engine power represent a safety defect that has not been remedied. An engine that abruptly loses power while driving creates a serious hazard, including loss of power steering and reduced braking assist, and I am concerned for my family's safety while this condition remains unresolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11749949 — an unverified report by a vehicle owner.
The contact owned a 2025 Hyundai Palisade. The contact stated that while driving 25-30 MPH on a curvy road, the steering wheel suddenly locked up, and the vehicle failed to drive in the intended direction, drove down the street, into a yard, and the front end of the vehicle crashed into a tree. The brake pedal was depressed prior to the crash, but the vehicle failed to respond as intended. The air bags deployed during the crash. After the vehicle had crashed into the tree, a bystander yelled that the vehicle was on fire. The contact was able to exit the vehicle. The contact stated that the fire started under the hood, near the engine compartment. The vehicle made exploding sounds three times while the 4 ft. tall fire progressed towards the cabin of the vehicle. The contact stated that the entire vehicle burned with the exception of the rear exterior lights and the rear passenger's side tire. The fire was extinguished by the Fire Department, and a report was filed. A Police report was filed. There was no property damage. The contact was transported to the hospital by ambulance. The contact sustained chest pains, bruises on the chest cavity, several contusions and bruises, and difficulty breathing. The contact was undergoing breathing therapy. The vehicle was towed and deemed a total loss by the insurance company. The dealer and the manufacturer were not contacted. The failure mileage was approximately 40,000.
NHTSA complaint #11747731 — an unverified report by a vehicle owner.
While driving the 2024 Hyundai Palisade, the steering wheel suddenly locks up, resulting in an immediate loss of steering control creating an immediate safety hazard. The steering wheel becomes completely rigid, making it impossible to turn left or right. This condition feels as though the power steering system has completely stopped working. Simultaneously, multiple warning lights appear on the dashboard. To avoid an accident, the driver must physically muscle the rigid steering wheel to force the vehicle onto the right-side shoulder of the road. Once safely stopped, turning the engine completely off and restarting it seems to temporarily resolve the problem. After the re-start, the warning lights disappear, and the steering wheel operates normally again. This problem (loss of steering wheel control) has occurred 5 times randomly and intermittently (each time while driving). The first 2 times this problem occurred was in September 2024 and it was taken to a Hyundai dealership and the problem was reported (repair #1 dated 9/30/2024, mileage 13603). Next, the vehicle was in the dealership for repair of the Forward Collison Light / Low Battery (repair #2 dated 11/22/2024, mileage 14899). Next, the vehicle was in the dealership for replacement of the Front Radar Sensor (repair #3 dated 12/05/2024, mileage 15353). Next the vehicle's steering wheel locked up on 9/18/2025, mileage 24370 (3rd time). Next the vehicle's steering wheel locked up on 5/24/2026, mileage 31714 (4th time). Next the vehicle was in the dealership for regular maintenance and to investigate the steering wheel lock up that occurred on 5/24/2026 (repair #4 dated 5/27/2026, mileage 31798). Next the vehicle's steering wheel locked up on 6/04/026, mileage 31946 (5th time). Next the vehicle was in the dealership to replace the steering column control module or power pack electric (repair #5 dated 6/04/2026, mileage 31985).
NHTSA complaint #11744336 — an unverified report by a vehicle owner.
THE REAR CAMBER AND TOE ADJUSTER CAMS ARE COMING LOOSE. NOTICING A PROBLEM WITH 2 DIFFERENT CUSTOMER'S PALISADES. BOTH MODELS UNDER 50000 MILES. VEHICLES HAD NOT BEEN ALIGNED SINCE THE OEM BUILD.
NHTSA complaint #11743736 — an unverified report by a vehicle owner.
I am filing a vehicle safety complaint regarding a 2024 Hyundai Palisade Calligraphy due to repeated safety-related mechanical failures and ongoing defects that create dangerous and unpredictable driving conditions. Since purchase in August 2024, the vehicle has experienced multiple serious issues, including steering rack problems causing sticking, resistance, abnormal noises, and inconsistent steering response while driving. The vehicle has also experienced rear automatic braking/sensor malfunctions causing sudden stopping and grinding during operation, creating unsafe driving conditions and concerns about unintended braking behavior. Additional issues include transmission and gear engagement concerns, engine replacement under recall, infotainment system replacement, ongoing recall-related concerns, and excessive tire wear requiring replacement of all four tires at approximately 29,000 miles. The premature tire wear raises concerns regarding possible steering, suspension, alignment, or drivetrain defects. There are also concerns involving unusually fragile windshield and window glass, which appears to be a commonly reported issue among Hyundai Palisade owners. Despite repeated dealership visits, diagnostic evaluations, repairs, and major component replacements, the problems continue. The vehicle has spent an estimated total of approximately five months in repair facilities or undergoing service evaluations since purchase. The steering issues and rear automatic braking/sensor malfunctions are the most serious concerns because they directly impact the safe operation of the vehicle. The vehicle has demonstrated unpredictable behavior, including grinding, sticking steering response, and sudden stopping. These ongoing defects have caused significant safety concerns and loss of confidence in the reliability and safe operation of the vehicle. I believe these issues warrant further investigation due to the potential risk to drivers, passengers, and others on the road
NHTSA complaint #11739995 — an unverified report by a vehicle owner.
While driving on a high-speed interstate with two children in the vehicle, and without any prior warning signs or issues, the dashboard began displaying sequential warnings from multiple Advanced Driver Assistance Systems (ADAS) sensors. As the vehicle continued cycling through numerous dashboard warnings, the power steering failed, making the vehicle difficult to control. Additional electronic systems also began malfunctioning, including the display screen, cameras, and safety sensors, while the driver attempted to safely maneuver the vehicle to the shoulder of the road. After reaching the shoulder, the driver powered the vehicle off in an attempt to reset the electrical systems. However, once powered down, the engine would no longer start. When the tow truck arrived, the technician was required to jump-start the battery in order to shift the vehicle into neutral for towing. The technician also showed the driver a low-voltage reading on the jump-start device, indicating a possible alternator or charging-system failure. Hyundai dealership representatives later stated that diagnostic testing of the alternator and electrical system showed no faults and informed the customers that the battery was simply dead. After the dealership replaced the battery, the customers drove the vehicle approximately 15 miles to their residence. During that drive, the vehicle again began displaying the same sequence of sensor and system failures. The power steering failed a second time, and the same electrical malfunctions experienced during the initial incident were repeated.
NHTSA complaint #11737877 — an unverified report by a vehicle owner.
While entering a roundabout at a slow speed (~5MPH), the electronic power steering on my wife's car failed, almost resulting in an accident with another vehicle, as it suddenly became very difficult to steer. The vehicle's power steering warning indicator turned on, and then the following warning messages appeared on the dashboard: Check Forward/Side Safety system, Check Lane Safety system, Check Lane Following Assist system, and Check Inattentive Driving Warning system. After turning into a nearby parking lot and parking, the vehicle was turned off and then back on, and all warning messages and the power steering warning indicator turned off. My wife was approximately 1 mile from home and decided to try to drive home. After getting back on the road, the same issue occurred again with all indicators and warnings repopulating on the dashboard this time with the vehicle traveling at approximately 35 MPH as she crossed a major intersection. My wife was able to get the car home safely without power steering, and after turning the car off and back on again, all warning messages and indicators turned off again. The next day, 4/30/2026, we contacted our local Hyundai dealer and Hyundai roadside assistance. The vehicle was towed to the dealer, where it is currently being serviced for this issue. We have not yet received an update on what caused the issue, but we felt it was important to report it to NHTSA because, if it had happened at a higher speed, it could have resulted in a serious accident and possibly serious injury or death of my pregnant wife and child, who was with her in the car at the time. I can provide any and all updates and documentation I receive from the dealer upon request, and the vehicle can possibly be made available for inspection upon request.
NHTSA complaint #11734825 — an unverified report by a vehicle owner.
I am reporting a safety-related defect with a 2025 Hyundai Palisade SEL. Within days of purchase (December 14, 2024), I began experiencing abnormal noise and vibration from the rear of the vehicle. The issue consistently occurs at highway speeds (45–55 mph) and over bumps. The problem has been present since the first week of ownership and has worsened over time. Multiple inspections confirmed the issue: •Selling dealership dismissed it as “normal tire noise” without proper diagnosis •Second Hyundai dealership confirmed severe abnormal wear (cupping) on all four tires •Independent inspection (Firestone) confirmed uneven tire wear, alignment out of specification, and ongoing vibration Despite early reporting, Hyundai Motor America has refused to provide a root cause diagnosis or take responsibility. They denied tire replacement, attributing the issue to tire wear. This explanation is not valid. Tires do not develop severe cupping shortly after purchase without an underlying defect such as improper alignment or suspension issues. This condition creates a safety risk: •vibration reduces vehicle stability at highway speeds •uneven wear increases risk of tire failure The issue affects all four tires and was present almost immediately after purchase, indicating a likely manufacturing or setup defect. The problem has been confirmed by multiple service providers but remains unresolved. The vehicle is not safe to operate under normal driving conditions. I request immediate investigation into a potential manufacturing defect affecting vehicle safety. Hyundai has been aware of this issue since the first week of ownership and failed to take corrective action. Despite multiple documented inspections confirming abnormal tire wear and vibration, no root cause diagnosis or repair has been provided. This raises serious concerns about a potential systemic defect affecting vehicle safety.
NHTSA complaint #11734788 — an unverified report by a vehicle owner.
While vacationing in Myrtle Beach with my family the vehicle alarmed and then progressed to critical failure of safety functions while traveling at approximately 55mph on Friday April 3, 2026. The vehicle was brought to Myrtle Beach Hyundai where it was eventually diagnosed and repaired as an Alternator issue that I have found to be common with this specific vehicle. The issues I have experienced with this vehicle go far beyond a typical mechanical concern. Over time, the vehicle has exhibited repeated electrical system malfunctions, including: - False blind spot collision warnings when no vehicles are present - Intermittent failure of the crash avoidance system - Loss of cruise control functionality tied to system faults - A broader electrical failure event that triggered multiple warning systems simultaneously Most concerning, these failures have occurred while the vehicle was in motion, creating an unpredictable and potentially hazardous driving condition. The loss and unreliability of critical driver-assist and safety systems directly impacts driver awareness and vehicle control, which raises serious safety concerns. Despite multiple attempts to have this diagnosed through the dealership network while under warranty, no definitive root cause was identified, and the issue has persisted. This suggests the possibility of a systemic electrical defect rather than an isolated component failure. Additionally, I have found that similar complaints involving electrical system irregularities and cascading warning system failures have been reported by other owners of this model, further supporting the concern that this may represent a known or emerging defect pattern. Given these factors, I do not believe this situation should be categorized as routine. Instead, it warrants review under the lens of: - Vehicle safety risk - Potential defect trend - Failure of critical driver-assistance systems during operation This vehicle has not been inspected by the manufacturer.
NHTSA complaint #11732182 — an unverified report by a vehicle owner.
The steering wheel clunks and locks when turning at low speeds or when ISG turns the car back on. At times, it is a hard enough jerk to pull it out of my hands. It was taken to the dealership multiple times. The coupler was replaced, but it still jerked the steering wheel. The dealership in Utah could not replicate the sound, even though it occurs multiple times a day at this point. Loss of the ability to steer after sitting at a light poses a huge safety issue between not being able to immediately navigate upon accelerating or when turning left at an intersection.
NHTSA complaint #11728148 — an unverified report by a vehicle owner.
When moving forward at very slow speed, the steering wheel bounces as if it had been hit by something and we hear a loud "thunk". The whole front end of the car vibrates. This has also happened once while completely stopped at a traffic signal. This has been happening for several months, and we know that others have reported the same problem, but the dealer is unresponsive. We are worried that the steering could fail at speed, and are losing confidence in the car.
NHTSA complaint #11726759 — an unverified report by a vehicle owner.
2023 HYUNDAI PALISADE VIN [XXX] Vehicle rear shock absorbers failed. Steering and drivability adversely impacted. Many many many complaints online document these defective parts and Hyundai's failure to resolve problems and supply properly functioning parts. Hyundai customer service is useless and claims no information on replacement part availability or time. Now that Hyundai has their newest problem of killing babies in their defective third row seats, I would have thought Hyundai would resolve outstanding issues. NHTSA needs to intervene now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11725407 — an unverified report by a vehicle owner.
At low speed, and today for the first time completed stopped at a stop sign, we here and feel a very loud "thunk" through the steering wheel and coming from under the front end of the vehicle. It's very loud and jerks the steering wheel when it happens, and can be felt through the car seats as well. The whole vehicle seems to shake. This has happened so far approximately ten times, and we are losing confidence in the car's safety. The dealer told us that he had not heard of this problem, but we know that to be untrue, because a simple google search reveals that it is a known issue.
NHTSA complaint #11723893 — an unverified report by a vehicle owner.
1/28/2026 Son was driving in a parking lot when all of a sudden, with no prior warning signs, the steering wheel locked up and he could not turn. Fortunately he was able to stop the vehicle; otherwise, it would have hit into other cars and he could have been injured. And fortunately this did not take place on a freeway. Hyundai service center located DCTS: C168806, C168886, and C240162. Replaced MPDS motor and ECU.
NHTSA complaint #11717555 — an unverified report by a vehicle owner.
Approximately 4 months after purchasing our 2024 Hyundai Palisade Calligraphy we started experiencing a serious steering issue. When driving slow while making turns, either right or left whether going forward or reverse the steering wheel intermittently abruptly stops mid turn and locks with a big bang. It forces me to apply the breaks because I cannot complete the turn. After about 10-15 secs the steering wheel releases with a loud pop, and spins the opposite direction in which I’m trying to turn, leaving the wheels one way and the steering the other. At that point I’m able to regain control of the steering wheel and continue my turn and start driving but on many occasions it has caused me to almost be T-boned by other vehicles when this happens at an intersection or or hit from behind. We have taken the Vehicle to 3 different Hyundai service centers in 2 different states in the last 23 months. All claim they’re not able to replicate the issue and to bring it back if it continues which we have. It’s currently in service and has been for 2 1/2 weeks. They informed me that they plan on replacing the steering column but it’s unknown if this will fix the issue. I may still have the same issues which will further put my family at risk of harm or death if it continues and we are hit.
NHTSA complaint #11716351 — an unverified report by a vehicle owner.
The vehicle engine shuts off out of nowhere, unable to change/switch between gears for 2-3 minutes after stopping at a red light, stop sign, or during heavy traffic, with no activation of the Idle-stop-system before the incident. During the incident, the vehicle's steering was not able to turn. I have to keep my foot on the brake pedal for a while. After the second incident, I managed to drive the vehicle carefully and slowly to the dealership, but I was told there was no problem with the vehicle. So, I requested to take a drive with a mechanic, and the engine shut off in the middle of the street while slowing down for the third time. The dashboard reads "Auto stop is off." Shift to P or N and start engine manually. vehicle still at the dealership for 5 days.
NHTSA complaint #11713199 — an unverified report by a vehicle owner.
The first incident, my SUV failed to start, per Roadside Assistance, I replaced the battery. No diagnostic testing done. On 12/26/25 my SUV STOPPED COLD while driving. Red battery light and other warning indicators on dashboard lit up. Radio went dead; loss of steering assist; loss of vehicle power; dashboard went black and SUV SHUT DOWN. It would not start again. Towed to Hyundai for diagnostic test. I leave my home at 4:30 a.m. every morning driving 30 miles on the beltway to work. Imagine the danger, Stopping Cold on the beltway, in the dark alone with no power for emergency lights to warn approaching traffic of the danger. I travel with my family in my SUV on the beltway daily. I no longer trust this vehicle, and I’ve requested to be reimbursed; my vehicle is my livelihood and it’s my life and the lives of my family each day that I get into this SUV. SUV is paid off. Rockville Hyundai’s finding was a faulty alternator and battery. The original battery was in the SUV with the first incident, still I’m terrified to drive this SUV. I researched possible causes for my SUV performing in this manner and my research yielded, and I quote: “Electronic troubles with the 2022 Palisade Calligraphy often involve dashboard warning lights, driver-assist malfunctions, instrument cluster failures, and even engine shutdowns, frequently linked to issues like a faulty alternator, low battery voltage, or problems with the instrument cluster itself (Recalls), with some owners reporting dangerous situations like loss of steering assist or vehicle power loss on the highway.” On 1/6/26 on the beltway, the battery light and other warning indicators lit up; radio went dead, all warning indicators on the dashboard lit up; experienced loss of steering assist; and the dashboard went black instantly. I reached home, and parked; lights on the dashboard came back on, and I turned the engine off. On 1/7/26 I drove to Hyundai for another diagnostic test. 1/21/26 SUV still in service.
NHTSA complaint #11712581 — an unverified report by a vehicle owner.
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at 25 MPH, the steering wheel seized. The contact stated that the failure recurred intermittently while driving 45-55 MPH. The power steering warning light was illuminated. The contact stated that upon coming to a complete stop, the steering wheel seized. The contact was able to pull over to the side of the road. The contact resumed driving; however, the vehicle failed to exceed 20 MPH and was jumping while experiencing electrical failures. The vehicle was driven to the residence and parked; however, the vehicle failed to lock or to detect the key fob. The contact stated that the vehicle was inoperable. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
NHTSA complaint #11709686 — an unverified report by a vehicle owner.
The steering wheel locks briefly when the Idle Stop and Go (ISG) system restarts the vehicle. This happens intermittently, about 50% of the time. It has affected the ability to steer the vehicle properly when turning at a traffic light after the ISG system has initiated an engine shutdown and subsequent restart. This issue has been reported to our local dealership, but the technicians were not able to reproduce the issue. We have also experienced a complete loss of electrical power in the vehicle with the ISG system a few times. Unfortunately, there is no way to permanently deactivate the ISG system; the auto stop button must be pressed every time the vehicle is used to deactivate it for that trip.
NHTSA complaint #11701022 — an unverified report by a vehicle owner.