192 of the
8,589 complaints filed about the Hyundai Tucson
are about the doors, latches and locks —
2% of everything owners reported.
The worst model year for it is 2016.
The contact owns a 2016 Hyundai Tucson. The contact stated that while the vehicle was parked, the front passenger’s side door failed to unlatch as needed. The front passenger's side window failed to roll up or roll down. The driver's side rear door failed to unlatch or latch as needed. Additionally, the trunk switch failed to operate as needed. The dealer was made aware of the failures but provided no assistance. The contact was informed that the repairs were not covered under recall or warranty. The contact stated that the vehicle was unsafe to operate. The contact feared being locked inside the vehicle and being unable to exit the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.
NHTSA complaint #11747133 — an unverified report by a vehicle owner.
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the hood independently unlatched, raised up, and shattered the front windshield. No warning lights were illuminated. The local dealer was contacted; however, there was no recall associated with the VIN. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.
NHTSA complaint #11688149 — an unverified report by a vehicle owner.
The driver's side rear door cannot be opened from either inside or outside. In researching the problem, I found evidence that the issue is commonly reported with the Model 2016 Hyundai Tucson, which I own. Many other owners have reported that their vehicles have experienced the same issue. Mechanics have also expressed curiosity about why there hasn't been a factory recall. The problem is a design issue in some model years, including the 2016 model year. Inability to access the back seats from the driver's side is an obvious safety concern.
NHTSA complaint #11625298 — an unverified report by a vehicle owner.
The contact owns a 2016 Hyundai Tucson. The contact stated while the vehicle was parked at the residence, the rear doors on the driver’s and passenger’s sides were not opening as needed after several attempts of locking and unlocking the doors. The vehicle was not towed to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000.
NHTSA complaint #11613018 — an unverified report by a vehicle owner.
The driver side door will no longer open from the outside. I have to crawl through the passenger side to open the door from the inside. According to a Google search, this is a common issue with this car.
NHTSA complaint #11583897 — an unverified report by a vehicle owner.
The contact owns a 2013 Hyundai Tucson. The contact stated that the front passenger’s side door latch failed to unlock from outside the vehicle. Additionally, the passenger’s side rear door latch failed to unlock from inside or outside the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
NHTSA complaint #11574958 — an unverified report by a vehicle owner.
The contact owns a 2018 Hyundai Tucson. The contact stated that while the vehicle was parked, the trunk failed to open from the inside or the outside using the key fob. The vehicle was taken to the dealer where it was diagnosed that the latch was jammed and needed to be replaced. The vehicle was not repaired. The contact linked the failure to NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages). The manufacturer was notified of the failure. The failure mileage was 23,299.
NHTSA complaint #11564178 — an unverified report by a vehicle owner.
The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door was stuck closed and was unable to be opened from inside or outside the vehicle. The contact stated that the door had been stuck closed for a month. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
NHTSA complaint #11534155 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT:LATCH/LOCK RELEASE SYSTEM
The issue that is prominently in other Hyundai cars is the rear back doors will not open to be released. The locks will unlock and lock and it has no correlation with key battery and power to the door; the issue is the latching mechanism itself. This is a hazard to those who need to get out of vehicle in serious and emergency situations and having a door failed on a latching mechanism is not okay. This is also an issue to parents or guardians who travel with kids and use the child safety lock, and there is not a proper solution to this issue without tearing the door apart and having that be paid out of pocket of their own expense because a door latching mechanism has failed them. The responsible owner of this situation needs to be addressed and resolved by Hyundai, itself.
NHTSA complaint #11513374 — an unverified report by a vehicle owner.
Arrived home and went to open rear passenger door to remove recently purchased groceries and rear door will not open. I've tried locking, unlocking, trying to open from the inside and outside and door just won't open. Awaiting service appointment and diagnosis.
NHTSA complaint #11512918 — an unverified report by a vehicle owner.
On the way to work this morning, the rear lift gate came unlatched and did not stay secure. Although the lift gate did not raise while on the highway, it did rattle and bounce. The temperature outside was approximately 21 degrees Fahrenheit. A couple other similar events have occurred at below freezing temperatures.
NHTSA complaint #11511513 — an unverified report by a vehicle owner.
The door latch has failed on now 2 of my doors. The rear driver side door will not open from either the inside or outside and the front passenger door will not open from the outside without pulling the handle 5 to 7 times. I have looked at the other comments from other people with this car and this is a known issue, this should be made a recall since so many people are having the same issue.
NHTSA complaint #11510590 — an unverified report by a vehicle owner.
The contact owns a 2016 Hyundai Tucson. The contact stated that the front passenger’s side door and the rear driver’s side door would not open remotely or manually, from inside or outside the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 160,000. The VIN was not available.
NHTSA complaint #11507261 — an unverified report by a vehicle owner.
two things....my back passenger side door just stopped opening...you cannot open from inside nor can you open from outside... won't open at all and now I notice the window 'sticks' I have to put it down and then it will go up slowly. 2nd this car burns through oil and I have seen other complaints regarding this from others online as well. I have to have an extra container of oil to use once every other week and now the muffler is smelling bad no oil can light ever when on but when I bought it used, about 3 weeks later the engine light came on and it started to knock. I went to a Jiffy Lube and they said "you have no oil" there are no spots at work or my driveway! This engine is a joke
NHTSA complaint #11506978 — an unverified report by a vehicle owner.
The driver side door will not unlock. It will not unlock with the key fob. It will not unlock with the key. It will not unlock manually. The locking piece that should flip back and forth (from lock to unlock) is stuck in the locked position. This should be safety issue as you cannot operate the driver side door. You cannot enter or exit the vehicle from the driver side.
NHTSA complaint #11506674 — an unverified report by a vehicle owner.
The contact owns a 2015 Hyundai Tucson. The contact stated that the rear driver’s and passenger’s side doors failed to open from the inside and outside of the vehicle. The dealer was notified of the failure however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.
NHTSA complaint #11506026 — an unverified report by a vehicle owner.
I am having problems with the driver side door. The latch is not working properly. The door gets stuck and doesn't open all the time from the outside. Or I have to tug hard 2 to 3 times before it will open. I had this problem with the passenger side door. It would only open from the inside. Hyundai fixed this for free because it was still under warranty. Now I'm having the same issue with the driver side door. I read in all the reviews and comments that other people are having the same issue and have filed a complaint but nothing has been done. Why is this no getting solved? or Recalled? I bought my 2016 Hyundai new. It only has 43, 000 miles. I take good care of my Hyundai. What is Hyundai going to do to resolve this matter. How many people need to file a complaint in order to get this resolved? A response will be greatly appreciated. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11505994 — an unverified report by a vehicle owner.
2016 Hyundai Tucson Front Right Passenger door latch does not allow door to be opened from the outside. No warning. Research shows this as a definite safety issue on several Hyundai models and has been for years but see no recall. Doors can be impacted from both inside and outside with no warning. Crawling over the seats from the inside to open the door or being trapped in vehicle are a real possibility. I have a scheduled appointment but understand it could be a costly repair that should be considered a replaceable manufacturer’s defects AND A SAFETY HAZARD!!!! Car only has 66,000 miles.
NHTSA complaint #11504819 — an unverified report by a vehicle owner.
Rear liftgate did not latch on three occasions this winter when temperatures were below freezing down to -4 degrees. The liftgate would lower but not latch properly. Dash would indicate that lift gate was not latched. Attempts to latch manually were unable. During the drive home, the lift gate would moved freely. In order to not risk spilling cargo, we moved everything out of the trunk area.
NHTSA complaint #11504824 — an unverified report by a vehicle owner.