FaultScore

FaultScore report

2014 Hyundai Tucson problems

Owners have filed 238 complaints about the 2014 Hyundai Tucson with NHTSA between 2014 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 22 of 22 worst.

B

FaultScore 31/100

Higher is worse. Measured against the other years of the Hyundai Tucson.

How this is worked out

The numbers

238

Complaints

4

Crashes reported

5

Fires reported

2

Injuries reported

78,000 mi

Median mileage at failure

Half of reported failures happened before this

26%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 30 vs 50 Severity 24 vs 50 Early failure 45 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 30
Against the median year of the Hyundai Tucson. 50 means typical for this model; 100 means roughly double.
Severity — 24
4.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 45
26% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2014 compares with every other Hyundai Tucson

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2014 Hyundai Tucson

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 112 47.1%

1 crashes, 1 fires · median 92,000 mi

Brakes 56 23.5%

0 crashes, 1 fires · median 54,498 mi

0 crashes, 1 fires · median 24,679 mi

0 crashes, 1 fires · median 62,000 mi

1 crashes, 0 fires · median 78,410 mi

Fuel & Propulsion 6 2.5%

0 crashes, 1 fires · median 65,000 mi

Steering 4 1.7%

Median failure at 6,750 miles

Acceleration & Cruise Control 3 1.3%

Median failure at 84,000 miles

Stability & Traction Control 2 0.8%

Median failure at 109,000 miles

Wheels 2 0.8%

Median failure at 529 miles

Tires 2 0.8%

Median failure at 33,405 miles

Lights 2 0.8%

Median failure at 8,900 miles

Suspension 2 0.8%

Median failure at 1,250 miles

Body & Structure 2 0.8%

1 crashes, 0 fires · median 51,000 mi

Airbags 2 0.8%

1 crashes, 0 fires · median 61,800 mi

Doors, Latches & Locks 1 0.4%

Median failure at 60,000 miles

Driver Assist & Collision Avoidance 1 0.4%
Seats 1 0.4%

Median failure at 78,800 miles

Windows, Mirrors & Wipers 1 0.4%

Median failure at 9,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 4 3.6%
1,000 – 9,999 miles 14 12.6%
10,000 – 24,999 miles 7 6.3%
25,000 – 49,999 miles 10 9.0%
50,000 – 74,999 miles 19 17.1%
75,000 – 99,999 miles 26 23.4%
100,000 – 149,999 miles 29 26.1%
150,000+ miles 2 1.8%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2014 Hyundai Tucson SUV AWD

Frontal crash test

Side barrier crash test of a 2014 Hyundai Tucson SUV AWD

Side barrier crash test

Side pole crash test of a 2014 Hyundai Tucson SUV AWD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2014 Hyundai Tucson SUV AWD
17.6% risk
2014 Hyundai Tucson SUV FWD
18% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2014 peak 20 Apr 2026

NHTSA investigations into the 2014 Hyundai Tucson

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

AQ23002 Opened 17 Nov 2023 Still open SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai and Kia ABS Module Fires

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543,...

DP22003 Opened 12 Sep 2022 Closed 12 Dec 2023 ENGINE

Loss of Motive Power

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain...

Recalls on the 2014 Hyundai Tucson

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024552 824,695 units in Canada

Label

Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the compliance label for all new vehicles.

Recall 2023125 404,543 units in Canada

Brakes

Issue: Hyundai is conducting a special service campaign that provides anti-corrosion treatment to certain underbody components. Over time, components under the vehicle, including brake lines could corrode. If this happens, a brake line could fail and leak. A brake fluid leak can result in reduced braking. Safety Risk: Reduced braking can cause an extended stopping distance and increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to inspect the underbody, including the brake lines. The dealer will apply an anti-corrosion treatment to certain parts, and replace the brake lines if necessary.

Recall 2022616 86,599 units in Canada

Brakes

Issue: On certain vehicles, the control module for the antilock brake system (ABS) could short circuit. Note: This recall doesn't affect vehicles equipped with smart cruise control (SCC). This recall replaces Transport Canada recall 2022-046. Vehicles that were already repaired under Hyundai recall R0208 don't require this repair. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Hyundai will notify owners by mail and instruct you to take your vehicle to a dealer to replace the ABS multi-fuse. Hyundai advises that you may continue to drive your vehicle, however recommends that you should park it outdoors and away from other vehicles or structures until the recall repairs have been completed.

Recall 2022244 178,064 units in Canada

Engine

Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This only affects certain vehicles equipped with a 2.0 L Nu GDI engine. For the Sonata model, only the Sonata Hybrid and Plug-In Hybrid (PHEV) models are affected by this campaign. This is an expansion of R0180 (Transport Canada #2021-575). Any vehicle that received a software update under campaign R0180 does not require this update. Safety Risk: A sudden loss of engine power could increase the risk of an accident. An engine failure could also create the risk of a fire. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealer to update the software for the engine control module. Note: Hyundai recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the Owner's Manual. If you experience unusual engine noise, reduced power, or a check engine/oil warning light, Hyundai advises you to immediately visit a Hyundai dealership to have your vehicle diagnosed.

Recall 2022046 74,169 units in Canada

Brakes

This recall was replaced by Transport Canada Recall No. 2022-616 due to increase in the number of recalled vehicles. Issue: On certain vehicles, the control module for the antilock brake system (ABS) could short circuit. Note: This recall does not affect vehicles equipped with smart cruise control (SCC). Safety Risk: A short circuit could create a fire risk. Corrective Actions: Hyundai will notify owners by mail and instruct you to take your vehicle to a dealer to replace the ABS multi-fuse. Hyundai advises that you may continue to drive your vehicle, however recommends that you should park it outdoors and away from other vehicles or structures until the recall repairs have been completed.

Recall 2021575 152,924 units in Canada

Engine

This recall was replaced by Transport Canada Recall No. 2022-244. Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This only affects certain vehicles equipped with a 2.0 L Nu GDI engine. For the Sonata model, only the Sonata Hybrid and Plug-In Hybrid (PHEV) models are affected by this campaign. All vehicles previously included in TC # 2021-034 are now part of this new campaign. Safety Risk: A sudden loss of engine power could increase the risk of an accident. An engine failure could also create the risk of a fire. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealer to update the software for the engine control module. Note: Hyundai recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the Owner's Manual. If you experience unusual engine noise, reduced power, or a check engine/oil warning light, Hyundai advises you to immediately visit a Hyundai dealership to have your vehicle diagnosed.

Recall 2021034 100,927 units in Canada

Engine

This campaign was replaced by Transport Canada No. 2021-575. Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This only affects vehicles equipped with a 2.0 L Nu engine. For the Sonata model, only the Sonata Hybrid is affected by this campaign. Safety Risk: A sudden loss of engine power could increase the risk of an accident. An engine failure could also create the risk of a fire. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module. Note: Hyundai recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the Owner's Manual. If you experience unusual engine noise, reduced power, or a check engine/oil warning light, Hyundai advises you to immediately visit a Hyundai dealership to have your vehicle diagnosed.

Recall 2019640 275,533 units in Canada

Engine

Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This affects Sonata and Santa Fe Sport equipped with a 2.4 L GDI or 2.0 L Turbo GDI engine, as well as Tucson equipped with a 2.4 L GDI engine. Safety Risk: A sudden loss of engine power could increase the risk of an accident. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module. Note: Vehicles previously repaired under Product Improvement Campaign R0153 (TC # 2019-130) do not require this software update. Owners can find additional information at <a href="http://www.hyundaiengineinfo.ca">www.hyundaiengineinfo.ca</a>.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 40,000 miles Bayville, NJ Fire

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, a burning odor was detected on two separate occasions. Additionally, the vehicle was not able to drive forward while the gear shifter was placed in Drive. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact later received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

NHTSA complaint #11459889 — an unverified report by a vehicle owner.

at 62,000 miles Fresno, CA Fire

UNKNOWN OR OTHER

The contact owned a 2014 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle stalled and there was smoke coming from the engine compartment. The contact safely exited the vehicle. The vehicle then caught fire in the engine compartment, causing the windshield to shatter and explode. The fire department was able to extinguish the fire. The contact did not sustain any injuries, and no medical attention was received. The contact was not aware if there was a fire department report. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. Prior to the failure, the vehicle was taken to the dealer for a stalling failure, but the dealer could not duplicate the failure and the vehicle was not repaired. The contact later received notification of NHTSA Campaign Number 22V056000 (Service Brakes, Hydraulic). The failure mileage was approximately 62,000.

NHTSA complaint #11459682 — an unverified report by a vehicle owner.

at 122,000 miles Clemons, NY 1 injured

ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE ABRUPTLY STALLED CAUSING THE DRIVERS HEAD TO MAKE CONTACT WITH THE STEERING WHEEL. DURING THE INCIDENT THE DRIVER SUSTAINED A HEAD INJURY WHICH DID NOT REQUIRE MEDICAL TREATMENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER AND LOCAL DEALER GARVEY HYUNDAI LOCATED AT 257 DIX AVE #1, QUEENSBURY, NY 12804 WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000. *DT*DT

NHTSA complaint #11402559 — an unverified report by a vehicle owner.

at 61,800 miles Cordova, TN Crash

AIR BAGS

TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED AND TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,800.

NHTSA complaint #11197319 — an unverified report by a vehicle owner.

at 103,000 miles Bowie, MD Crash

ENGINE

WITHIN 24 HOURS OF HEARING KNOCKING AND TICKING IN MY ENGINE (WITH NO CODES OR SIGNALS SHOWING ANY ISSUES) THE ENGINE FAILED. THE NOISE COULD BE HEARD CONTINUOUSLY AT ANY SPEED FOR 24 HOURS. ONCE THE ENGINE FAILED WHILE I WAS TRYING TO DRIVE IT TO THE DEALERSHIP, THE SERVICE ENGINE LIGHT AND OIL LIGHT CAME ON. I'VE HAD THE VEHICLE FOR 4 YEARS AND IT'S AT 103,000 MILES WITH CONSTANT OIL CHANGES AND NO OTHER ISSUES WITH THE TUSCON. IN FACT, IT HAS BRAND NEW OIL IN THERE NOW. THERE IS A RECALL OF THE SAME ISSUE WITH THE SONATA, SANTA FE, AND OTHER KIA VEHICLES BUT NONE FOR THE TUSCON. TUSCON NEEDS TO BE INCORPORATED INTO THIS RECALL AND COVERED BY HYUNDAI. HYUNDAI IS INVESTIGATING THE ENGINE AND OIL PAN AREA NOW. RESULTS ARE PENDING.

NHTSA complaint #11163720 — an unverified report by a vehicle owner.

at 65,000 miles Henryville, IN Fire

ELECTRICAL SYSTEM

BOUGHT CAR IN DEC 2017. JULY 8, 2018, CAR CAUGHT ON FIRE WHILE DRIVING. NO ISSUES BEFORE THIS EVENT. NO WARNING, CARE JUST WENT UP IN FLAMES STARTING FROM UNDER THE CAR/THE ENGINE. THERE HAVE BEEN RECALLS ON OTHER MODELS OF HYUNDAI CARS, BUT THEY DO NOT INCLUDE HYUNDAI TUSCONS. I THINK THIS NEEDS TO BE INVESTIGATED BEFORE SOMEONE LOSES THEIR LIFE DUE TO THIS CAR.

NHTSA complaint #11110247 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 134,000 miles Romeoville, IL

ENGINE

The contact owns a 2014 Hyundai Tucson. The contact stated that while driving 40 MPH, the vehicle started making an abnormal ticking sound. While accelerating, the sound level increased. The contact stated that the failure was related to the engine warranty extension TXXM. An independent mechanic was contacted and determined that there was an internal failure with the engine. The fluid levels were topped off; however, the sound continued while driving. The vehicle was towed to the local dealer and the dealer declined to replace the engine due to incomplete updates. The warranty was not transferred. The vehicle was not repaired. The vehicle was purchased from Enterprise Rental Car, and the warranty was not transferred to the owner. The manufacturer was contacted and opened a case. The failure mileage was approximately 134,000.

NHTSA complaint #11732367 — an unverified report by a vehicle owner.

Columbus, MS

ENGINE

My truck started knock and losing power as I drove it. I took it to get serviced put the machine same is was a recall on the engine. I took it to the Hyundai dealership with in 2 weeks he said it was rejected by Hyundai to replace my motor. I service my car but they said I didn't. If it's a recall and not my fault.

NHTSA complaint #11719937 — an unverified report by a vehicle owner.

Batavia, IL

UNKNOWN OR OTHER

I AM THE ORIGINAL OWNER OF THIS 2014 HYUNDAI TUCSON. IN AUGUST 2025 I NOTICED THAT THE REAR PASSENGER DOOR LOCKS SEIZED. THIS MEANT THE DOOR COULD NOT BE OPENED FROM THE INSIDE, OUTSIDE OR REMOTELY. THIS PRESENTED A SERIOUS SAFETY HAZARD IN THE EVENT OF A COLLISION , OVERTURN , FIRE OR FLOOD. nO PASSENGER COULD EXIT, AND NO RESCUER COULD OPEN THE DOOR. I NOTIFIED HYUNDAI CUSTOMER SERVICE AND THEY GAVE ME A CASE #[XXX], BUT SAID THERE WAS NOTHING THEY COUD DO AS NO RECALL HAD BEEN MADE. HOWEVER THEY DID RECALL THE 2015 HYUNDAI TUCSON FOR THE SAME DEFECTIVE PART. SO THEY ARE AWARE OF THIS DEFECT AND HAZARD. SINCE HUNDAI REFUSED TO FIX THIS, I INSTRUCTED MY LOCLA MECHANIC TO REPLACE THE LOCKING MECHANISM AT A COST OF $649.80. BILL ATTACHED. I ASK THAT H;YUNDAI REIMBURSE ME AS THIS WAS A LIFE THREATENING DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11710366 — an unverified report by a vehicle owner.

at 130,000 miles Grand Rapids, MI

ENGINE

The contact owns a 2014 Hyundai Tucson. While the contact's wife was driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle lost motive power. The contact's wife was able to coast the vehicle to the shoulder of the roadway. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to have the vehicle towed to the dealer. In addition, the contact was informed of Campaign 953 (Extended Warranty on the Engine). The vehicle was later towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact was informed of Campaign 953 (Extended Warranty on the Engine). The manufacturer was made aware of the failure by the dealer. The manufacturer initially agreed to a good-faith repair. The manufacturer declined the good-faith repair because the Campaign 953 requirement was not performed. The contact had not received information on Campaign 953. The failure mileage was approximately 130,000.

NHTSA complaint #11705061 — an unverified report by a vehicle owner.

Springville, TN

ENGINE

On 10/13/25, I was driving on a state hwy & lost all power. All of my warning lights came on. I managed to pull into a driveway & when I tried to start it, puffs of smoke were coming from under the hood. I got it to my mechanic & he said my starter was burnt up. He replaced the starter & discovered that my engine is seized up. It was a scary incident especially driving on a busy state highway. It put my life & others lives in danger. There were no warning lights on prior to this. I acquired the vehicle in February from a car lot. I have had it serviced regularly.

NHTSA complaint #11699668 — an unverified report by a vehicle owner.

at 110,000 miles Newark, OH

ENGINE AND ENGINE COOLING

The contact owns a 2014 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. The vehicle returned to normal functionality, but the failure became a regular occurrence. The low oil warning light was illuminated. The vehicle was taken to the dealer, and an oil consumption test was performed. The contact stated that after performing the oil consumption test, the contact was informed that the vehicle was consuming over 1 quart of oil per 1,000 miles driven. The contact was advised by the dealer to continue driving the vehicle for another 1,000 for further evaluation. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 110,000.

NHTSA complaint #11690356 — an unverified report by a vehicle owner.

Ypsilanti, MI

POWER TRAIN

The engine experienced catastrophic failure. A piston punctured the engine block, likely due to failure of the connecting rods, an issue known to be associated with the recalled Theta II engine. The engine is still in the vehicle and available for inspection upon request. We were scared and felt seriously endangered during the incident. The engine failed suddenly while we were driving on a busy highway. After a loud clunk, the vehicle immediately lost acceleration and would not respond to throttle input. We had to quickly pull over onto the shoulder while traffic sped past us at high speeds. The sudden loss of power in fast-moving traffic put us at serious risk of being rear-ended or causing an accident. It was a frightening experience that could have resulted in injury or worse. An independent mechanic inspected the vehicle and confirmed there is a hole in the engine block caused by a piston. We brought the vehicle to a Hyundai dealership for further inspection. Still, their communication has been poor, and they have not yet confirmed whether they acknowledge the issue or its relation to the Theta II engine recall. Our independent mechanic has inspected the vehicle and is currently with a Hyundai dealership for inspection. It has not been checked by police or insurance representatives. No third-party inspector has been involved beyond the dealer and mechanic. There were no warning lights, error messages, noises, or performance symptoms before the failure. The engine failure was sudden and occurred without any prior indication of a problem.

NHTSA complaint #11683104 — an unverified report by a vehicle owner.

Ypsilanti, MI

ENGINE

The engine experienced catastrophic failure. A piston punctured the engine block, likely due to failure of the connecting rods, an issue known to be associated with the recalled Theta II engine. The engine is still in the vehicle and available for inspection upon request. We were scared and felt seriously endangered during the incident. The engine failed suddenly while we were driving on a busy highway. After a loud clunk, the vehicle immediately lost acceleration and would not respond to throttle input. We had to quickly pull over onto the shoulder while traffic sped past us at high speeds. The sudden loss of power in fast-moving traffic put us at serious risk of being rear-ended or causing an accident. It was a frightening experience that could have resulted in injury or worse. An independent mechanic inspected the vehicle and confirmed there is a hole in the engine block caused by a piston. We brought the vehicle to a Hyundai dealership for further inspection. Still, their communication has been poor, and they have not yet confirmed whether they acknowledge the issue or its relation to the Theta II engine recall. Our independent mechanic has inspected the vehicle and is currently with a Hyundai dealership for inspection. It has not been checked by police or insurance representatives. No third-party inspector has been involved beyond the dealer and mechanic. There were no warning lights, error messages, noises, or performance symptoms before the failure. The engine failure was sudden and occurred without any prior indication of a problem.

NHTSA complaint #11683104 — an unverified report by a vehicle owner.

Oklahoma City, OK

FUEL/PROPULSION SYSTEM

The high pressure fuel line began leaking gasoline after warrantee replacement of engine.

NHTSA complaint #11682766 — an unverified report by a vehicle owner.

Odessa, WA

ENGINE

I purchased a 2014 Hyundai Tucson with the 2.4L Theta II engine, which has since experienced complete engine failure due to bearing wear. The Hyundai dealership diagnosed this as the same defect covered under Recall 20V-520 and the Kinnick & Coats v. Hyundai class-action settlement (Case No. 8:17-cv-00838-JLS-JDE). Under the terms of that class action, this defect — specifically premature bearing wear leading to engine seizure — should be covered. However, Hyundai Corporate denied my repair, stating that my vehicle did not qualify under the 953 recall. I was never notified of this recall, as I had recently purchased the vehicle used and was unaware of the outstanding recall eligibility or class-action timelines. I maintain my vehicles meticulously, including regular oil changes every 3,000 miles, and this failure occurred under normal driving conditions. Given that the dealership confirmed the defect is exactly what’s outlined in the recall and lawsuit, and the fact that the recall should have applied to my engine based on symptoms and model, I am requesting an expansion of recall coverage or support through warranty or settlement coverage. I have already contacted Hyundai and was denied support. I am requesting investigation into why my VIN is not included and believe the recall scope should be extended.

NHTSA complaint #11660573 — an unverified report by a vehicle owner.

Charlotte, NC

ENGINE

While I was driving ,my vehicle unexpectedly shut off without warning ,creating a dangerous situation ,thankfully I was able to safely pull over .Due to this issue I had my car towed to dealership for inspection I discovered my car is included a recall number 22v056000 Hyundai refusal to honor a recall that directly affected my car Hyundai have denied the recall on my car for no reason

NHTSA complaint #11652668 — an unverified report by a vehicle owner.

Elizabethtown, PA

ENGINE

As with many Hyundai vehicles, soon after I hit 100,000 miles, there was unbeknownst to me and oil leak that caused the engine to seize. There was no indicatior lights warning of the issue. My car’s has been maintained, and although this is under warranty, Hyundai is refusing to fix the issue because I cannot produce oil receipts for the past 4 1/2 years that I’ve owned the car. Those that I have produced, they say are not enough. The service station that I normally had my oil changed at has shuttered. So I cannot get as many oil change receipts as they want. Besides, who keeps receipts of this nature and what if oil changes were done privately?

NHTSA complaint #11649029 — an unverified report by a vehicle owner.

Kennesaw, GA

FUEL/PROPULSION SYSTEM

Engine sputtering before turning on and strong gas smell throughout vehicle and near engine

NHTSA complaint #11644622 — an unverified report by a vehicle owner.

Denver, CO

ENGINE

A recall caused my engine to fail, and needs replacing. it is i believe “campaign 966” They are claiming that i needed to have the system software updated PRIOR to the engine failing. they know that their recall is responsible for the engine failing, but they are trying to go around it by saying that it needed to be fixed before the engine gave out. They NEVER, not one time, reached out about this needing to be fixed. not by email, or regular mail. Nothing. i’m reading everywhere that they do this shady stuff constantly to people, and it is just not right. Thank you

NHTSA complaint #11628646 — an unverified report by a vehicle owner.

Denver, CO

POWER TRAIN

While driving on street lost power in traffic then a loud knocking noise.pulled over to a mechanic shop and they told me that it was engine pulleys was bad plus 2 transmitters was bad . I only had the vehicle 4months .The dealership that sold me the vehicle I don't believe they had the car inspected tried to contact them but no reply . I believe the dealership ripped me off and I'm making payments on the vehicle, also my Vehicle has not been running for 3 weeks due to the expensive repairs that is needed.

NHTSA complaint #11628113 — an unverified report by a vehicle owner.

Denver, CO

UNKNOWN OR OTHER

While driving on street lost power in traffic then a loud knocking noise.pulled over to a mechanic shop and they told me that it was engine pulleys was bad plus 2 transmitters was bad . I only had the vehicle 4months .The dealership that sold me the vehicle I don't believe they had the car inspected tried to contact them but no reply . I believe the dealership ripped me off and I'm making payments on the vehicle, also my Vehicle has not been running for 3 weeks due to the expensive repairs that is needed.

NHTSA complaint #11628113 — an unverified report by a vehicle owner.

Denver, CO

ENGINE

While driving on street lost power in traffic then a loud knocking noise.pulled over to a mechanic shop and they told me that it was engine pulleys was bad plus 2 transmitters was bad . I only had the vehicle 4months .The dealership that sold me the vehicle I don't believe they had the car inspected tried to contact them but no reply . I believe the dealership ripped me off and I'm making payments on the vehicle, also my Vehicle has not been running for 3 weeks due to the expensive repairs that is needed.

NHTSA complaint #11628113 — an unverified report by a vehicle owner.

Kalamazoo, MI

ENGINE

On August 17th 2024 my 2014 Hyundai Tucson wouldn't start. I had my vehicle towed to the dealership so that they can figure out why my vehicle wasn't working. I just leased the vehicle in March 2024. The dealership told me there was an engine recall on my vehicle and they didn't handle engine work and it needed to be towed to an Hyundai dealership. I contacted the Hyundai dealership and they told me there was an engine recall on my vehicle and that it would be serviced on October 17th 2024 at 11 am and hopefully done by 6 pm that day. I was and still am blown away that I have to be without my vehicle for 2 months. Fast forward to October 17th 2024 I'm excited about finally getting my vehicle back as this recall has caused me so much stress and a Major Inconvenience on my life. I contact Hyundai and am told the appointment is for a vehicle diagnostic and they don't have the engine it has to be ordered and then make an appointment to install. I also was told there were 2 other recalls on the vehicle that would be covered under the warranty or recall but the engine would not be covered under the warranty or recall because my name is listed under the dealership name on the title so my vehicle is currently still sitting at Hyundai with no answers from either party about me getting my vehicle fixed and back on the road

NHTSA complaint #11620917 — an unverified report by a vehicle owner.

Lockhart, TX

POWER TRAIN

I was traveling in Texas with my child on the highway going 65 when my vehicle went into limp mode and immediately started making a noise like a card in a bicycle tire and would not accelerate. After a few seconds the check engine light came on blinking. I managed to make it to an exit and pull into a gas station. I called a tow company and had to wait more than an hour in the heat with my [XXX] for them to reach me. I called the closest dealer which was aslo an hour away and made sure they were aware the vehicle was coming. A family member drove two hours to get us. A service tech texted me that night and told me the car was awaiting a tech. First thing Monday I received another text that a new engine replacement had been approved. It actually took several phone calls and trying to reach anyone to actually find out that the car had code p1326 and had failed the rod bearing test. And I read more about the gdi theta II settlement and reached out to customer care and opened a ticket to be reimbursed for towing. The vehicle had a previous recall completed for the knock sensor. No rental cars were available to me AT ALL. I received a remanufactured short block all said and done in 10 days. My family was left with no car for that time. There were no warning signs on my car-no excessive oil consumption, no other lights or noises. terrified it will occur with the replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11620738 — an unverified report by a vehicle owner.

at 117,000 miles Middletown, NY

ENGINE

The contact owns a 2014 Hyundai Tucson. The contact stated while driving at approximately 40 MPH, the vehicle stalled; the vehicle eventually returned to normal operation once the contact waited several minutes for the engine to cool down. The check engine warning light was illuminated. The vehicle was taken to an auto repair shop where it was diagnosed that an abnormal sound was coming from the engine compartment and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.

NHTSA complaint #11618463 — an unverified report by a vehicle owner.

Middletown, NY

ENGINE

Car came to a complete stop. Check engine light came on. Took car to Ricks repair shop here in Middletown NY. Results was told we needed a new engine. Had car towed to Pepe’s repair shop Middletown NY same results need a new engine. Ticking sound with check engine light.

NHTSA complaint #11617094 — an unverified report by a vehicle owner.

Meridian, MS

ENGINE

Hyundai of Meridian has my vehicle due to the Recalls! Hyundai Motor has denied repair! I was almost hit by a 18 wheeler when my engine stalled and shut down on the highway!

NHTSA complaint #11610506 — an unverified report by a vehicle owner.

Georgetown, TX

UNKNOWN OR OTHER

For a year my vehicle has this sort of loud noise, sort of a vibration , it has been consuming and burning large amounts of oil, to now where I'm having to put 1-2 Quarts of oil in a week. I was made aware from a mechanic at Hyundai there is a class action lawsuit for an engine defect where the rod bearing breaks which damages the engine and can cause either the engine to seize or catch on fire.. Hyundai refused to fix the engine until it is deemed a total loss despite them being aware my vehicle is already displaying the symptoms of this engine defect. This is so unsafe for not only myself and my family but other motorists .

NHTSA complaint #11604064 — an unverified report by a vehicle owner.

Georgetown, TX

ENGINE

For a year my vehicle has this sort of loud noise, sort of a vibration , it has been consuming and burning large amounts of oil, to now where I'm having to put 1-2 Quarts of oil in a week. I was made aware from a mechanic at Hyundai there is a class action lawsuit for an engine defect where the rod bearing breaks which damages the engine and can cause either the engine to seize or catch on fire.. Hyundai refused to fix the engine until it is deemed a total loss despite them being aware my vehicle is already displaying the symptoms of this engine defect. This is so unsafe for not only myself and my family but other motorists .

NHTSA complaint #11604064 — an unverified report by a vehicle owner.

Sudbury, MA

ENGINE

Motor started smoking, lost most power,able to get to side of highway

NHTSA complaint #11586217 — an unverified report by a vehicle owner.