838 of the 39,991 complaints filed about the Jeep Grand Cherokee are about the lighting — 2% of everything owners reported. The worst model year for it is 2000.
838
Complaints
2%
Share of all complaints
15
Crashes
30
Fires
EXTERIOR LIGHTING
engine transmission motor mount backup camera fuel pump headlights dash cluster radio mirrors inside mirrors tailgate latch seat belt climate control engine light transmission shifter
NHTSA complaint #11755979 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
I was driving back from the airport and as it began to get dark, it became apparent I had no headlights. I somehow managed to drive the last two hours home on parking lights and lights from other vehicles.I took it to a Chrysler Jeep dealership Goldies in Huntington, West Virginia. The exam that I put a bulb in the driver side. In the passenger side, the LED portion is still glowing, but is yellow green and they told me it would require a headline assembly which would call somewhere between 1500 and $2000. The bulb alone was just over $500. They told me that the filaments had cracked in the bulb despite no apparent damage to the vehicle. I owned an accurate T from 2008 to 2021 I and it never required new bulbs. I actually don’t do much nighttime driving so they could not have many hours on the lights. I don’t know what but something is wrong here.
NHTSA complaint #11752887 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
When I push the turn signal stockforward to initiate the highbeams, the highbeam function does not work. The lever clicks into position as it should, but it does not initiate the high beam mode. It will work first thing in the morning when I start my car, but after three or four minutes, the highbeams disengage and goes back to low beam.When I use the flash-to-pass mode by pulling the lever toward me, the highbeams do work. The problem began about two weeks ago when driving home at night, I had no highbeams which was a safety issue. I have not taken my vehicle to the dealership for anyone to take a look at the issue yet. From what I’ve read it seems like it’s a problem with the multifunction switch in which other 2024 Jeep grand Cherokees had a recall. I don’t abuse my vehicle components. In fact, I’m probably extra careful to use them properly and I use them with ease. My car is still under warranty. Is this something that is typically covered under warranty? I cannot seem to find a recall for the matter. My Vin number returns zero recalls.
NHTSA complaint #11746033 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
See attached document for complaint.
NHTSA complaint #11743276 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
Headlight beams do not function. Beam lights come on upon starting car then turn off moments after. Then I am driving done the street in complete darkness. I have taken the Jeep to the dealership of purchase ( Elmhurst Chrysler/jeep/dodge Elmhurst Illinois 630-834-8000 ) 4 times over several months. They have confirmed the problem. Two days ago they had me replaced the battery. There was NO messages or other warnings that the lights have failed.
NHTSA complaint #11741948 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
I am the owner of a 2024 Jeep Grand Cherokee (WL) subject to Safety Recall 12B / NHTSA 24V-130, concerning high beam headlamps that fail to respond when the master lighting switch is set to the AUTO position. I contacted Flagship Chrysler to schedule the free recall repair. The dealer refused to perform the service, claiming my vehicle does not qualify because it lacks the Auto High Beam feature (sales code LMS). However, according to the official recall documentation, the recall applies specifically to vehicles WITHOUT the Auto High Beam Headlamps feature (sales code LMS). My vehicle does have the Auto Lights function but does not have Auto High Beam — which is precisely the condition described in the recall scope. The dealer appears to be confusing Auto Lights with Auto High Beam, and is incorrectly excluding my vehicle from a mandatory safety recall. This repair is required by Federal Motor Vehicle Safety Standard (FMVSS) No. 108 S9.4, and I am being denied a free remedy I am legally entitled to. I am requesting NHTSA's assistance in ensuring the dealer complies with their legal obligation to perform this recall repair at no charge.
NHTSA complaint #11731746 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal and attempting to overtake another vehicle. The RPM was extremely elevated; however, the vehicle failed to respond as intended. The contact pulled over to the shoulder of the roadway and restarted the vehicle before resuming normal driving. The contact became aware that, when shifting between automatic and manual driving modes, the vehicle operated normally without hesitating. The vehicle was taken to several dealers on several occasions; however, the dealer was unable to duplicate the failure or determine the cause of the failure. In addition, the headlights occasionally shut off unexpectedly while driving at night. The contact would pull over and wait for the headlights to return before resuming normal driving. The manufacturer was notified of the failure and informed the contact that there were no recalls associated with the VIN for the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.
NHTSA complaint #11729494 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
I hit a deer at 65 mph, causing significant damage to my vehicle, $7,300+ to the front end. I have a safety beacon that detected the accident through my insurance, that detected the severity of the impact, resulting in an immediate call for safety to check on me. My airbags did not deploy, but there was a nasty aroma of sulfur during the impact. My minor children were secured safely in the vehicle, as well as myself. I, the driver of the car hit my head very hard on the steering wheel and window during impact, causing whiplash- neck pain, and reoccurring migraines still to this day 3-21-2026. Although I didn't receive medical attention it has been made known that I hit my head. This would've been avoided had my airbags deployed. I assume there may have been a malfunction and had this been a more serious incident, not only would my life be at stake, but most importantly my children. This is unacceptable for safety purposes.
NHTSA complaint #11726116 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while the vehicle was parked with the headlight switch set to the Automatic Off/On position, the headlights blinked continuously, the bulb became red, and then the headlights became inoperable. While the headlight switch was in the on position, the headlights operated as designed. There was no warning light illuminated. The vehicle was not taken to a dealer but was not repaired. The manufacturer was not notified of the failure. The contact associated the failure with NHTSA Campaign Number: 21V950000 (Exterior Lighting); however, the VIN was not included. The failure mileage was 70,000.
NHTSA complaint #11723113 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
Car has 28k miles. It is driven by a [XX] year old. It is a Jeep GC Summit which is top of the line for Jeep. Both headlights were blown and the dash warning system never alerted that the lights were out. Car is equipped with the headlight monitoring system. She never drives at night so I cannot give you an exact date but we think it has been out since 2024 which is the last Texas inspection it had and passed. Contacted Jeep Wave with concern and was blown off and sent to a VM which was never returned. You have a recall for the Laredo and Overland models but not the Summit. The DRL lights thankfully are bright but you still need headlights. Car has been set to auto for headlights due to her age. I am hoping you give this a serious look. I posted on Facebook and other people are having the same issues with the Summits. You have no headlights and nothing saying they are out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11716392 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
There were no warning or check engine lights prior to the incidents below. Car was just serviced Nov 3rd 2025 for safety recall 25v-472 and 25v-576. 1st incident Dec 21, 2025: Driving 70mph on major busy interstate in MA and all of a sudden vehicle lost ALL power. It shut off completely. No lights, No warning. Had to coast over to R shoulder and wait several min before power restored. This was Very scary as traffic was heavy. 2nd incident occurred Jan 19, 2026 and was terrifying: I was driving on a curvy mountain 2 lane road at night. This road does not have much lighting. There are no shoulders or pull over lanes due to guardrails. Out of nowhere with no warning. Vehicle lost ALL power (including steering and ALL lights). Could not get out of road as everything shut off and steering locked. I had NO Lights (both internal and external) I Finally got flashers to work after a minute or so but had to sit there dead in the middle of the road on a curve praying no cars came around curve. Was able to restart after about a minute and a half! Called dealership today and they said there is no recall for “loss of power” and we will be taking it in for a $200 diagnostics test.
NHTSA complaint #11712557 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle was taken to the local dealer for repair under NHTSA Campaign Number: 14V438000 (Electrical System). While placing the key in the ignition, it was extremely tight. The driver thought the key could possibly break. The Uconnect and power train warning lights were illuminated. The contact was alerted that the brake lights were inoperable. The vehicle was taken back to the local dealer, who informed the contact that the vehicle was serviced with no brake lights and informed the contact that a diagnostic test was needed. The vehicle was not diagnosed or repaired. After taking possession of the vehicle, there was an abnormal sizzling sound coming from the dashboard, and the radio was inoperable. The manufacturer was not contacted. The failure mileage was approximately 145,677.
NHTSA complaint #11709581 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
The car keeps saying the turn signals are out when they all function properly. The car is equipped with the LED factory headlight systems. When it thinks the bulb is out it makes everything flash or turn off so other drivers can’t see your signal. Several other users are also reporting issues online. Dealer says the only way to fix is an entirely new head light assembly at $1300 since the turn signal bulbs are built into the headlight and should be a lifetime part.
NHTSA complaint #11706016 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
1. failure appears to involve the vehicle’s electrical control and communication systems, specifically (BCM), (TIPM), and/or CAN bus network. The malfunction caused multiple vehicle systems to activate or fail simultaneously, including windshield wipers, warning indicators, and the transmission shift interlock. The vehicle has been at a repair facility since the incident and remains available for inspection upon request. Nothing has been removed/discarded w/o documentation. 2. The malfunction created a serious safety risk while the vehicle was in operation. All warning lights illuminated at once, the windshield wipers activated without driver input and would not turn off, and the vehicle experienced difficulty shifting and limited drivability. The unpredictable activation and loss of control over critical systems impaired the driver’s ability to safely operate the vehicle and created a risk of becoming stranded or disabled in traffic, posing a danger to both the driver and other road users. 3. Yes. The vehicle was taken immediately to an independent service center following the incident and has remained there due to the severity of the malfunction. The service center confirmed abnormal electrical behavior and initiated further diagnostic evaluation. 4. The vehicle has been inspected by an independent service center. The manufacturer has not yet conducted a direct inspection. No police inspection was performed, as no collision occurred. 5. No warning symptoms were observed prior to the failure. The malfunction occurred suddenly and without warning on August 8. At the time of the incident, all warning lights illuminated simultaneously, and abnormal vehicle behavior began immediately.
NHTSA complaint #11705744 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
Headlights will completely go out at night just at random, sometimes it's only one and sometimes it both completely. Yet the High beams and fog lights will work when activated even when the regular lights will not. Has been an ongoing issue for a while now, and upon talking to other Jeep Grand Cherokee owners of around the same year model they complain that there's do it randomly as well, and I've seen a lot of forums talking about this issue.
NHTSA complaint #11703569 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
Vehicle will all of a sudden shut off with out warning while driving. It has shut off while in motion going about 25miles per hour . I hurry and put it in park and restart it. It has restarted every time. Sometime the lights on the dash will flash for a moment but has only done that 2 times out of the 10 that it has shut off while driving
NHTSA complaint #11703265 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
While my wife was driving our 2023 plug-in hybrid SUV, the vehicle suddenly lost all power steering assist. The steering wheel became extremely hard to turn and she could not safely control the vehicle. I had to verbally guide her to pull over into a very unsafe area because the vehicle became nearly impossible to steer. The failure happened instantly with no warning lights, messages, or prior symptoms. The vehicle was completely undriveable. I had to call a tow truck and pay out of pocket to have it towed directly to an authorized dealer. We were forced to take an Uber home. The dealer confirmed that this model currently has multiple active safety recalls, including recalls involving high-voltage battery fire risk and potential loss of propulsion, and that they could not inspect the vehicle immediately due to limited staffing. This incident posed a significant crash and injury risk because the driver was unable to steer the vehicle with normal force. The sudden loss of steering assist created a dangerous situation on a public road and required emergency towing. The vehicle is now at the dealership awaiting inspection, and the failure can be inspected upon request.
NHTSA complaint #11701593 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
This applies to ALL vehicles not just this one. The bulbs should be designed and able to be changed in the lot of a store not only by a dealer. I will be forwarding this to my rep and the White House. This BS has been going on for decades and this department has allowed this extreme safety concern to continue. Lights can burn out anywhere and anytime and to make this dealer maintenance is BS since they all have backlogs, limited hours and limited qualified workers.
NHTSA complaint #11699669 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
- The core component that failed is the Totally Integrated Power Module (TIPM). The failure was initiated by a fault in the external fuel pump relay (V62 Safety Recall remedy part), which caused improper power delivery. This improper power delivery subsequently damaged the fuel pump motor, requiring replacement of both components. This failure has cascaded, also disabling the circuits for the Engine Cooling Fan (Codes P0480/P0693) and Exterior Lighting (Headlights/B1630), and the Horn. I am in possession of the burnt-out fuel pump relay/fuse component. -The engine stalled while the vehicle was operating, the exact hazard the V62 recall was meant to prevent. This was followed by a catastrophic TIPM breakdown, creating new, simultaneous safety risks: Overheating/Fire Risk: The Cooling Fan circuit failed (P0480/P0693), causing severe engine overheating. No Headlights: The Headlights failed (B1630), causing total loss of visibility at night. No Horn: The Horn failed, eliminating the ability to warn other drivers. - Yes. The initial engine stall and subsequent no-start condition (due to a blown relay fuse) were confirmed by an independent service center (Monro). The cascading failures (overheating, horn, lights) and the diagnostic codes (P0480, P0693, B1630, C2201-00) were confirmed on 11/1. - The vehicle was inspected by an independent service center (Monro), who returned the failed recall component to me (relay). Recommend it go to a certified jeep dealership. It is waiting to be towed there. -The first warning was a history of intermittent starting difficulty. On 10/23, the engine stalled while operating and immediately resulted in a no-start condition. The Check Engine Light illuminated after the subsequent failed restart attempts.
NHTSA complaint #11698492 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at night, it was difficult to see the roadway clearly. The contact stated that she had issues with cataracts and attributed the lack of illumination on the road to her condition. The contact stated that she avoided driving at night until she had to attend an event at night and asked her son to drive. The contact’s son also witnessed the lack of illumination on the roadway from the headlights. The contact stated that after returning to the residence, the contact’s son parked the vehicle facing a wall, and both observed that the passenger’s side headlamp was illuminating the driveway directly below and in front of the vehicle, and the driver's side headlight was illuminating the trees. The contact had taken the vehicle to a dealer, and the headlight assemblies were taken apart and then reinstalled and recalibrated. The contact stated that the dealer was unable to repair the headlights and stated that there was a fault in the headlamp assemblies that could not be repaired. The contact stated that the same dealer had replaced both headlamps in 2019 due to a failure to operate as needed. The manufacturer was informed of the failure. The failure mileage was 75,875.
NHTSA complaint #11696622 — an unverified report by a vehicle owner.