2024 Jeep Grand Cherokee problems

POWER TRAIN

My 2024 Jeep Grand Cherokee suffers from an intermittent but severe 2-to-3-second acceleration lag as well as lunging when attempting to accelerate. This occurs specifically during low-speed or rolling left-hand turns, or when accelerating from a complete stop to execute a left turn across traffic. When the accelerator pedal is depressed to clear the intersection, the engine and transmission momentarily fail to provide propulsion, leaving the vehicle stranded mid-intersection. This defect represents an immediate, severe collision hazard. Because the power cuts out while the steering wheel is turned, I have experienced multiple near-miss accidents where oncoming traffic had to slam on their brakes to avoid a broadside/T-bone collision. The dealer has not yet been able to permanently resolve this dangerous, unpredictable loss of driving power.

NHTSA complaint #11756082 — an unverified report by a vehicle owner.

POWER TRAIN

On August 8, 2026, at approximately 23,959 miles, my 2024 Jeep Grand Cherokee 4xe experienced a significant loss of propulsion while accelerating in Hybrid mode to merge onto a highway. During acceleration, the check engine light began flashing, then remained illuminated, and the vehicle displayed a “Service Hybrid System Required” warning. The vehicle then provided little to no effective motive power despite accelerator input, making it unsafe to continue the highway merge. I was forced to pull off the roadway and stop the vehicle. The vehicle could not be safely driven and required towing to a Jeep dealership. This vehicle has a prior history of hybrid-system-related repairs and recalls. Previous service included high-voltage battery recall work, control module programming, replacement of the electric coolant heater, and replacement of the auxiliary coolant pump and coolant temperature sensor after earlier check-engine-light, EV-mode, and Hybrid-mode drivability complaints. A prior repair order also documented jerking during deceleration and reacceleration while operating in Hybrid mode. The current dealer has been unable to reproduce the loss-of-propulsion event. During diagnosis, one or more vehicle control modules may have been reset or cleared, which may have removed stored diagnostic trouble codes or other event data associated with the failure. I am reporting this because the sudden loss of propulsion occurred during highway entry and created a serious safety concern.

NHTSA complaint #11755636 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

On August 8, 2026, at approximately 23,959 miles, my 2024 Jeep Grand Cherokee 4xe experienced a significant loss of propulsion while accelerating in Hybrid mode to merge onto a highway. During acceleration, the check engine light began flashing, then remained illuminated, and the vehicle displayed a “Service Hybrid System Required” warning. The vehicle then provided little to no effective motive power despite accelerator input, making it unsafe to continue the highway merge. I was forced to pull off the roadway and stop the vehicle. The vehicle could not be safely driven and required towing to a Jeep dealership. This vehicle has a prior history of hybrid-system-related repairs and recalls. Previous service included high-voltage battery recall work, control module programming, replacement of the electric coolant heater, and replacement of the auxiliary coolant pump and coolant temperature sensor after earlier check-engine-light, EV-mode, and Hybrid-mode drivability complaints. A prior repair order also documented jerking during deceleration and reacceleration while operating in Hybrid mode. The current dealer has been unable to reproduce the loss-of-propulsion event. During diagnosis, one or more vehicle control modules may have been reset or cleared, which may have removed stored diagnostic trouble codes or other event data associated with the failure. I am reporting this because the sudden loss of propulsion occurred during highway entry and created a serious safety concern.

NHTSA complaint #11755636 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

On August 8, 2026, at approximately 23,959 miles, my 2024 Jeep Grand Cherokee 4xe experienced a significant loss of propulsion while accelerating in Hybrid mode to merge onto a highway. During acceleration, the check engine light began flashing, then remained illuminated, and the vehicle displayed a “Service Hybrid System Required” warning. The vehicle then provided little to no effective motive power despite accelerator input, making it unsafe to continue the highway merge. I was forced to pull off the roadway and stop the vehicle. The vehicle could not be safely driven and required towing to a Jeep dealership. This vehicle has a prior history of hybrid-system-related repairs and recalls. Previous service included high-voltage battery recall work, control module programming, replacement of the electric coolant heater, and replacement of the auxiliary coolant pump and coolant temperature sensor after earlier check-engine-light, EV-mode, and Hybrid-mode drivability complaints. A prior repair order also documented jerking during deceleration and reacceleration while operating in Hybrid mode. The current dealer has been unable to reproduce the loss-of-propulsion event. During diagnosis, one or more vehicle control modules may have been reset or cleared, which may have removed stored diagnostic trouble codes or other event data associated with the failure. I am reporting this because the sudden loss of propulsion occurred during highway entry and created a serious safety concern.

NHTSA complaint #11755636 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Seeking clarification that there is no current issued related to the 2024 Jeep Grand Cherokee Pipe; This is Attorney [XXX] Submitting Such on behalf of client, [XXX]; Formal Notices also issued to: FCA US LLC Customer Center [XXX] [XXX] – [XXX] National Highway Traffic Safety Administration [XXX] [XXX] [XXX]'s Chrysler Dodge Jeep RAM of Kirkland [XXX] [XXX] [XXX] Chrysler Dodge Ram [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11755545 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

As I was merging onto the highway my sunroof combusted without any impact that would cause it. Upon inspection there was no item that hit the glass, the glass shattered entirely across the entire pane and broke apart ( not just spiderwebbing, there was glass falling into the sun roof visor)

NHTSA complaint #11754335 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving 35 MPH and making a left turn, the vehicle decelerated to 29 MPH and failed to properly accelerate. The accelerator pedal was depressed and went down to the floorboard. The vehicle was pulled over safely and avoided a crash. The contact attempted to restart the vehicle. The battery power was at 1 percent after driving the vehicle. The local dealer was contacted about the Lemon Law. The vehicle was towed to the local dealer, and the contact was informed about the cost of a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the dealer for assistance. The failure mileage was approximately 54,130.

NHTSA complaint #11752682 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving 35 MPH and making a left turn, the vehicle decelerated to 29 MPH and failed to properly accelerate. The accelerator pedal was depressed and went down to the floorboard. The vehicle was pulled over safely and avoided a crash. The contact attempted to restart the vehicle. The battery power was at 1 percent after driving the vehicle. The local dealer was contacted about the Lemon Law. The vehicle was towed to the local dealer, and the contact was informed about the cost of a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the dealer for assistance. The failure mileage was approximately 54,130.

NHTSA complaint #11752682 — an unverified report by a vehicle owner.

POWER TRAIN

Vehicle is an active fire hazard subject to the high-voltage battery recall (NHTSA 24V-718). The manufacturer's safety instructions require me to stop charging the vehicle and park it away from homes and structures. Because I am currently leasing this vehicle from Chrysler Capital and have no alternate transportation, I am forced to drive an active fire risk for daily transit. The local Jeep dealership has refused to provide a temporary loaner vehicle or rental accommodation while a final remedy is pending. The lack of a timely repair, combined with the refusal of the manufacturer to provide safe, alternative transit, forces me to operate a defective vehicle that poses an immediate safety risk to myself, my family, and the general public.

NHTSA complaint #11752280 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Vehicle is an active fire hazard subject to the high-voltage battery recall (NHTSA 24V-718). The manufacturer's safety instructions require me to stop charging the vehicle and park it away from homes and structures. Because I am currently leasing this vehicle from Chrysler Capital and have no alternate transportation, I am forced to drive an active fire risk for daily transit. The local Jeep dealership has refused to provide a temporary loaner vehicle or rental accommodation while a final remedy is pending. The lack of a timely repair, combined with the refusal of the manufacturer to provide safe, alternative transit, forces me to operate a defective vehicle that poses an immediate safety risk to myself, my family, and the general public.

NHTSA complaint #11752280 — an unverified report by a vehicle owner.

ENGINE

Vehicle is an active fire hazard subject to the high-voltage battery recall (NHTSA 24V-718). The manufacturer's safety instructions require me to stop charging the vehicle and park it away from homes and structures. Because I am currently leasing this vehicle from Chrysler Capital and have no alternate transportation, I am forced to drive an active fire risk for daily transit. The local Jeep dealership has refused to provide a temporary loaner vehicle or rental accommodation while a final remedy is pending. The lack of a timely repair, combined with the refusal of the manufacturer to provide safe, alternative transit, forces me to operate a defective vehicle that poses an immediate safety risk to myself, my family, and the general public.

NHTSA complaint #11752280 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Not being able to park inside due to potential FIRE, messages of electric mode inoperable, emergency pedestrian ranking, going from park to auto shift it loud/clunky. Infotainment sometimes takes a while to load or recognize apple car play. Main concern would of course be fire potential and not charging it. Which defeats whole purpose of leasing it to see how it does. No other problems except for the ones we all have had with 4Xe models.

NHTSA complaint #11749729 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

Not being able to park inside due to potential FIRE, messages of electric mode inoperable, emergency pedestrian ranking, going from park to auto shift it loud/clunky. Infotainment sometimes takes a while to load or recognize apple car play. Main concern would of course be fire potential and not charging it. Which defeats whole purpose of leasing it to see how it does. No other problems except for the ones we all have had with 4Xe models.

NHTSA complaint #11749729 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Not being able to park inside due to potential FIRE, messages of electric mode inoperable, emergency pedestrian ranking, going from park to auto shift it loud/clunky. Infotainment sometimes takes a while to load or recognize apple car play. Main concern would of course be fire potential and not charging it. Which defeats whole purpose of leasing it to see how it does. No other problems except for the ones we all have had with 4Xe models.

NHTSA complaint #11749729 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Electrical system (Hy-bird System). Yes it's available for inspection. Yes my safety was at risk. Yes Yes No warning lamps, messages or other symptoms of the problem prior to the failure. After the first recall was completed.

NHTSA complaint #11749336 — an unverified report by a vehicle owner.

ENGINE

Electrical system (Hy-bird System). Yes it's available for inspection. Yes my safety was at risk. Yes Yes No warning lamps, messages or other symptoms of the problem prior to the failure. After the first recall was completed.

NHTSA complaint #11749336 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Electrical system (Hy-bird System). Yes it's available for inspection. Yes my safety was at risk. Yes Yes No warning lamps, messages or other symptoms of the problem prior to the failure. After the first recall was completed.

NHTSA complaint #11749336 — an unverified report by a vehicle owner.

SUSPENSION

The entire rear passenger suspension failed creating over $8k in OEM replacement parts and labor. Less than two months later I am now experiencing the same issues on the drivers side

NHTSA complaint #11747723 — an unverified report by a vehicle owner.

SERVICE BRAKES

During a standard service, the servicing dealership (Lester Glenn Jeep, Tom’s River,NJ) failed to perform the mandatory factory electronic scan bleed required for the Electronic Brake Booster (EBB) and ABS/ESC modules. This critical omission left unpurged fluid and internal system aeration trapped deep inside the electronic braking components, severely compromising the vehicle's stopping integrity and creating an immediate safety hazard. The safety omission was caught and documented via a secondary diagnostic scan by another authorized Jeep servicing facility (Pine Belt Jeep, Lakewood,NJ ), which had to perform the corrective electronic scan bleed to restore proper braking functionality and make the vehicle safe for public roads.

NHTSA complaint #11747037 — an unverified report by a vehicle owner.

POWER TRAIN

After the 68C recall software update upon getting my Jeep back I can no longer drive in the electric mode without the Jeep surging into and out of the gas mode at slow speeds or fast speeds. My jeep does hesitate or bogs down prior to engaging the gas mode.

NHTSA complaint #11746633 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

After the 68C recall software update upon getting my Jeep back I can no longer drive in the electric mode without the Jeep surging into and out of the gas mode at slow speeds or fast speeds. My jeep does hesitate or bogs down prior to engaging the gas mode.

NHTSA complaint #11746633 — an unverified report by a vehicle owner.

ENGINE

After the 68C recall software update upon getting my Jeep back I can no longer drive in the electric mode without the Jeep surging into and out of the gas mode at slow speeds or fast speeds. My jeep does hesitate or bogs down prior to engaging the gas mode.

NHTSA complaint #11746633 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

When I push the turn signal stockforward to initiate the highbeams, the highbeam function does not work. The lever clicks into position as it should, but it does not initiate the high beam mode. It will work first thing in the morning when I start my car, but after three or four minutes, the highbeams disengage and goes back to low beam.When I use the flash-to-pass mode by pulling the lever toward me, the highbeams do work. The problem began about two weeks ago when driving home at night, I had no highbeams which was a safety issue. I have not taken my vehicle to the dealership for anyone to take a look at the issue yet. From what I’ve read it seems like it’s a problem with the multifunction switch in which other 2024 Jeep grand Cherokees had a recall. I don’t abuse my vehicle components. In fact, I’m probably extra careful to use them properly and I use them with ease. My car is still under warranty. Is this something that is typically covered under warranty? I cannot seem to find a recall for the matter. My Vin number returns zero recalls.

NHTSA complaint #11746033 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

06/13/2026: THIRD EPISODE of 2024 Jeep GC Summit (Top of Line) Battery being COMPLETELY DEAD after 3-4 days of no driving. I bought my Jeep in 12/2025!? Another issue that others report is the DIFFICULTY of 'jumping' the battery/engine to give a start. We tried multiple times on the evening of 06/13 to no avail. On Sunday, 06/14, we REVVED the jumper engine to ....7000 or 8000 rpms (on the tachometer) before getting enough power to successfully jump the Jeep. THIS New Vehicle "Dead Electric" is very scary on how it could strand us!!

NHTSA complaint #11745166 — an unverified report by a vehicle owner.

ENGINE

06/13/2026: THIRD EPISODE of 2024 Jeep GC Summit (Top of Line) Battery being COMPLETELY DEAD after 3-4 days of no driving. I bought my Jeep in 12/2025!? Another issue that others report is the DIFFICULTY of 'jumping' the battery/engine to give a start. We tried multiple times on the evening of 06/13 to no avail. On Sunday, 06/14, we REVVED the jumper engine to ....7000 or 8000 rpms (on the tachometer) before getting enough power to successfully jump the Jeep. THIS New Vehicle "Dead Electric" is very scary on how it could strand us!!

NHTSA complaint #11745166 — an unverified report by a vehicle owner.