Owners have filed 171 complaints
about the 2002 KIA RIO with NHTSA between 2002 and 2019.
The largest single group is the engine & cooling.
Across this model's run it ranks 1 of 23 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the KIA RIO. 50 means typical for this
model; 100 means roughly double.
Severity — 100
39.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 83
49% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Engine
1729.8%
Frontal
1424.6%
Delivery
814.0%
Gasoline
58.8%
Automatic Transmission
58.8%
Belts AND Associated Pulleys
35.3%
Foundation Components
35.3%
Underbody Shields
23.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
911.0%
1,000 – 9,999 miles
1012.2%
10,000 – 24,999 miles
1113.4%
25,000 – 49,999 miles
1214.6%
50,000 – 74,999 miles
1518.3%
75,000 – 99,999 miles
1214.6%
100,000 – 149,999 miles
1113.4%
150,000+ miles
22.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2002peak 16Jul 2019
NHTSA investigations into the 2002 KIA RIO
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA02009Opened 2 Jul 2002Closed 2 Jul 2003AIR BAGS
AIR BAG NON DEPLOY
THIS INVESTIGATION IDENTIFIED A TOTAL OF 82 REPORTS ALLEGING NON-DEPLOYMENT OF THE DUAL FRONT AIR BAGS.OF THE 82 REPORTS, ONLY ONE INCIDENT, THE FATAL CRASH THAT WAS THE BASIS FOR OPENING THE INVESTIGATION, HAS BEEN IDENTIFIED AS A MODERATE TO SEVERE CRASH IN WHICH THE AUTOMOTIVE RESTRAINT CONTROLLER ISSUED A COMMAND TO DEPLOY BUT THE AIR BAGS DID NOT DEPLOY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY N...
Recalls on the 2002 KIA RIO
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200327940,943 units in Canada
Fuel System
On certain vehicles, the fuel intake nipple of the fuel distributor is subject to fracture or cracking during removal of the quick connect coupling securing the main fuel tube assembly to the fuel intake nipple, or when force is accidentally applied to the intake nipple during the vehicle assembly process or during engine compartment repairs. If this occurs, fuel leakage can result and fire may occur if an ignition source is present. Correction: Dealer will install a redesigned fuel distributor and main fuel tube assembly.
Reports where the owner recorded a crash, a fire, an injury or a death.
SAN Antonio, TXCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2002 KIA RIO. WHILE DRIVING 30 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END CRASH. THE FRONT DRIVER SIDE AIR BAG DEPLOYED AGGRESSIVELY AND METAL FRAGMENTS STRUCK THE CONTACT'S FACE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A HEAD LACERATION THAT REQUIRED STITCHES, A BROKEN NOSE, AND A HAND INJURY. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED TO THE SALVAGE YARD AND DEEMED DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 7/19/16*BF
NHTSA complaint #10883214 — an unverified report by a vehicle owner.
at 105,000 milesRancho Santa Margarita, CAFire
ENGINE AND ENGINE COOLING
WE WERE JUST 10 MINUTES DRIVING FROM HOME, WHEN WE SAW THE SMOKE COMING FROM FRONT OF THE CAR. WE WERE APPROACHING THE LIGHT SO THE SPEED WAS ABOUT 10 MILES . WITHIN 5/6 METERS WE STOPPED IN TURN LINE AND TURNED OFF THE ENGINE. THE SMOKE GOT MORE AND MORE. SO WE GET OUT OF THE CAR AND WE WERE JUST SHOCKED. SOMEBODY TOLD US CALL 911 AND WE DID AND WE CALLED FIRE FIGHTERS AS WELL. DURING THAT PERIOD FIRE WAS COMING OUT OF THE BONNET AND OTHER CARS WERE AROUND US. I WAS JUST AFRAID OF EXPLOSION . IN COUPLE OF MINUTES POLICE CAME AND BLOCK THE ROAD. THEN FIRE FIGHTERS CAME AND PUT THE FIRE OUT. BUT OUR CAR WAS TOTALLY DAMAGED AND OUT OF ORDER. WE TOWED IT TO THE AUTO BODY AND SOME DAYS LATER THEY TOLD CAN'T DO ANYTHING WITH IT.
NHTSA complaint #10371653 — an unverified report by a vehicle owner.
at 101,000 milesRancho Santa Marg, CAFire
ENGINE AND ENGINE COOLING:ENGINE
I GOT THE SECOND HAND 2002 KIA RIO 4 MONTHS AGO . ME AND MY WIFE WERE DRIVING FOR 1 MILE WHEN THE SMELL OF SMOKE CAME AND IN THE COUPLE OF SECONDS THERE WAS SMOKE CAME FROM THE BONNET. I SWITCHED OFF AND TRIED TO OPEN THE BONNET BUT THE SMOKE GOT MORE AND MORE ,SO WE LEFT THE CAR IMMEDIATELY AND WE SAW FLAMES CAME FROM RIGHT PART OF THE BONNET. WE WERE JUST SHOCKED AND SCARED OF FIRE. WE CALLED 911 AND FIREFIGHTERS AND IN LESS THAN TEN MINUTES FRONT PART OF THE CAR WAS TOTALLY RUINED. LOOKING OPTIMISTICALLY THERE WAS NO INJURY AT ALL . BUT HOW ABOUT THE NEXT ONE! CAN EVERYBODY BE LUCKY AS WE WERE?! WE WERE JUST IN THE MIDDLE OF THE TURN LINE IN MIDDLE OF THE STREET , SO OTHER CARS WERE AROUND US I CAN NOT IMAGINE WHAT COULD HAPPENED IF I WAS IN FREEWAY OR IF MY WIFE WAS ALONE!?
NHTSA complaint #10368522 — an unverified report by a vehicle owner.
at 100,070 milesWindaroo, 00Crash
AIR BAGS:FRONTAL
GOING AT 80KM AN HOUR IN PEAK FRIDAY AFTERNOON TRAFFIC ON THE HIGHWAY I REAR ENDED ANOTHER CAR AND MY AIRBAG DID NOT DEPLOY.
NHTSA complaint #10237428 — an unverified report by a vehicle owner.
at 114,080 milesAlvin, TXCrash1 injured
AIR BAGS:FRONTAL
OUR KIA RIO WAS INVOLVED IN A FRONT END COLLISION WHERE THE AIR BAGS FAILED TO DEPLOY AT OVER 40 MILES AN HOUR. IT'S BY THE GRACE OF GOD WE DIDN'T FIND THIS OUT IN A FASTER COLLISION COSTING SOMEONE THEIR LIFE.
NHTSA complaint #10208669 — an unverified report by a vehicle owner.
at 61,000 milesMerced, CAFire1 injured
FUEL SYSTEM, GASOLINE:DELIVERY
2002 KIA RIO, PURCHASED NEW AND MAINTAINED IN EXCELLENT CONDITION WITH REGULAR MAINTENANCE. HAD 61,000 MILES AND WHILE DRIVING, MY DAUGHTER SMELLED SOMETHING BURNING, ENGINE LIGHT CAME ON AND AT THE SAME TIME, SMOKE WAS COMING IN THROUGH THE AIR VENTS. SHE IMMEDIATELY PULLED OVER, STOPPED THE CAR AND REMOVED HER KEYS. THE IGNITION STARTED ON ITS OWN AND THE CAR ENGINE ERUPTED INTO FLAMES. THE CAR IS TOTALLY DESTROYED. FIRE AND HIGHWAY PATROL REPORTS WERE TAKEN AT THE SCENE AND CAR WAS TOWED TO KIA DEALERSHIP IN CLOVIS CA. SERVICE MANAGER STATED HE HAD TAKEN PICTURES AND BECAME INVESTIGATION. WHEN I WENT IN TO SEE THE CAR AND TAKE PICTURES, THE SERVICE TEAM WAS COMPLETELY APATHETIC AND RUDE. I MADE A CALL TO KIA CONSUMER AFFAIRS, AND FOUND THAT THE REPORT HAD NOT BEEN SUBMITTED. THE INDIVIDUAL AT KIA CONSUMER AFFAIRS WAS EXTREMELY HELPFUL AND ATTEMPTED TO CALL THE DEALERSHIP AS WELL. HER CALLS WERE NOT RETURNED. MY DAUGHTER WAS EXTREMELY LUCKY AND ONLY SUFFERED FIRST DEGREE BURNS TO THE FACE, AND SMOKE INHALATION THAT EXACERBATED HER ASTHMA. ACCORDING TO THE FIRE INVESTIGATOR, THE FIRE WAS CAUSED BY AN OVER-FILLING OF TRANSMISSION FLUID BY 1 QUART. THE CONSUMER STATED WHEN SHE SAW THE VEHICLE THE DAY AFTER, THERE WAS NO FLUID ANYWHERE. THE CONSUMER BELIEVED THERE WAS A DEFECT WITH THE VEHICLE POSSIBLY RELATED TO A RECALL, WHICH WAS SUPPOSEDLY HAD BEEN TAKEN CARE OF AT THE DEALERSHIP. *JB UPDATED 06/21/07.
NHTSA complaint #10191739 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Bangor, PA
WHEELS
I HAVE HAD THE BERINGS REPLACED 2 TIMES IN THE PASSENGER SIDE TWO TIMES NOW AND ITS DOING IT AGAIN THE OTHER SIDE WAS DONE FIRST . THE CAR JUST STOPPED DEAD IN THE ROAD AND I COULD NOT GET IT TO MOVE BEFORE I GOT IT FIXED THE TIME BEFORE THIS . I DONT HAVE THE MONEY TO KEEP FIXING THIS SAME PROBLEM THE CAR HAS BEEN SITTING FOR MONTHS NOW . I GOT THE CAR TO FINALLY MOVE BACKWARDS SO I DROVE IT BACKWARDS TO THE SPOT ITS IN GOT IT FIXED . AND FOR THE THIRD TIME ITS HAPPENING AGAIN.
NHTSA complaint #11233447 — an unverified report by a vehicle owner.
SAN Antonio, TXCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2002 KIA RIO. WHILE DRIVING 30 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END CRASH. THE FRONT DRIVER SIDE AIR BAG DEPLOYED AGGRESSIVELY AND METAL FRAGMENTS STRUCK THE CONTACT'S FACE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A HEAD LACERATION THAT REQUIRED STITCHES, A BROKEN NOSE, AND A HAND INJURY. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED TO THE SALVAGE YARD AND DEEMED DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 7/19/16*BF
NHTSA complaint #10883214 — an unverified report by a vehicle owner.
at 100,000 milesNoroton, OH
ENGINE
I JUST GOT MY CAR FIXED ON MON. 8/25/14. I TOOK IT IN BECAUSE IT WAS IDLING ROUGH. THE SHOP PUT IN NEW SPARK PLUGS AND WIRES. IT COST ME $180. I DROVE IT HOME. IT WAS SMOOTH. THEN I DROVE TO DOWNTOWN AKRON, ABOUT 15 MILES, TO A HIKE. WHEN I WAS ALMOST THERE, MY CAR JUST WENT DEAD WHILE I WAS DRIVING. I PULLED OVER AND PARKED OFF THE BUSY ROAD ONTO A PARKING LOT (PART OF/BY AKRON UNIVERSITY). THE CAR WAS DEAD. IT MADE A CLICKING NOISE WHEN I TRIED TO START IT. I CALLED AAA AND THEY DIDN'T KNOW WHAT WAS WRONG (IT HAD A BRAND NEW 6 YEAR BATTERY IN IT). THEY TOWED ME BACK TO THE SHOP THAT HAD WORKED ON IT EARLIER THAT DAY - 15 MILES. THE NEXT DAY, 8/26/14, THE SHOP TOLD ME THE TIMING BELT BROKE AND IT RUINED THE ENGINE. THEY SAID KIA'S HAVE AN INTERFERENCE MOTOR. WHEN THE BELT BREAKS, IT BREAKS OFF ALL THE PISTONS (SOMETHING LIKE THAT) AND RUINS THE MOTOR. IT CAN'T BE FIXED. I HAVE TO BUY A NEW MOTOR $2000 APPRX, OR A NEW CAR. I LIVE ALONE AND DON'T HAVE THE MONEY FOR EITHER. I WAS COUNTING ON THIS CAR TO LAST ME 2-3 MORE YEARS. A COUPLE OF DIFFERENT GARAGES TOLD ME IT LOOKED GOOD AND SHOULD LAST THAT LONG AT LEAST. I WAS GOING TO START SAVING FOR A NEW CAR. THIS IS VERY UNETHICAL OF KIA. THEY SHOULD NOT BE ALLOWED TO MAKE/SELL A CAR THAT HAS A MOTOR THAT SELF-DESTRUCTS. I'VE HAD OTHER CARS AND THE TIMING BELT BROKE, BUT IT DID NOT RUIN THE MOTOR. THEY JUST REPLACED THE TIMING BELT. THIS IS HORRIBLE! I HAD NO IDEA, NO WARNING! ALL THE SHOP I TOOK IT TO NEVER SAID A THING! KIA SHOULD NOT BE ALLOWED TO DO THIS. THEY SHOULD AT LEAST HAVE TO WARN YOU ABOUT IT! I HAVE A MANUAL AND I NEVER SAW ANYTHING ABOUT IT IN THERE. MY CHEVY MANUAL HAD THE MILES AND WHAT YOU NEED TO DO AT THOSE MILES. THE KIA BOOK DOES NOT. I HAD NO IDEA!! THIS SHOULD BE ILLEGAL! TOTAL RIP OFF!
NHTSA complaint #10628921 — an unverified report by a vehicle owner.
at 61,000 milesWendell, MA
SUSPENSION
SLOWING TO TURN INTO GAS STATION, REAR AXLE BROKE DO TO EXCESSIVE RUST ROT. THE BODY ON THIS CAR HAD STATED TO RUST AT 8000 MILES, REAR FRAME HAS EXCESSIVE RUST ROT ALSO. NUMEROUS OTHER KIA RIO OWNERS ARE REPORTING THIS ISSUE THIS IS ALARMING I COULD HAVE SLAMMED INTO THE GAS PUMPS AS THE BRAKES LOCKED DO TO SEVERING A BRAKE LINE.
NHTSA complaint #10597220 — an unverified report by a vehicle owner.
at 61,000 milesWendell, MA
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
SLOWING TO TURN INTO GAS STATION, REAR AXLE BROKE DO TO EXCESSIVE RUST ROT. THE BODY ON THIS CAR HAD STATED TO RUST AT 8000 MILES, REAR FRAME HAS EXCESSIVE RUST ROT ALSO. NUMEROUS OTHER KIA RIO OWNERS ARE REPORTING THIS ISSUE THIS IS ALARMING I COULD HAVE SLAMMED INTO THE GAS PUMPS AS THE BRAKES LOCKED DO TO SEVERING A BRAKE LINE.
NHTSA complaint #10597220 — an unverified report by a vehicle owner.
at 61,000 milesWendell, MA
SERVICE BRAKES, HYDRAULIC
SLOWING TO TURN INTO GAS STATION, REAR AXLE BROKE DO TO EXCESSIVE RUST ROT. THE BODY ON THIS CAR HAD STATED TO RUST AT 8000 MILES, REAR FRAME HAS EXCESSIVE RUST ROT ALSO. NUMEROUS OTHER KIA RIO OWNERS ARE REPORTING THIS ISSUE THIS IS ALARMING I COULD HAVE SLAMMED INTO THE GAS PUMPS AS THE BRAKES LOCKED DO TO SEVERING A BRAKE LINE.
NHTSA complaint #10597220 — an unverified report by a vehicle owner.
at 104,000 milesKissimmee, FL
SEAT BELTS
TL* THE CONTACT OWNS A 2002 KIA RIO. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER'S SIDE SEAT BELTS WOULD NOT RETRACT. THE CONTACT INSPECTED THE SEAT BELTS AND DISCOVERED THAT PART OF THE SEAT BELT WAS DISINTEGRATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
NHTSA complaint #10544190 — an unverified report by a vehicle owner.
at 106,000 milesSalt Point, NY
FUEL SYSTEM, GASOLINE:DELIVERY
TL* THE CONTACT OWNS A 2002 KIA RIO. THE CONTACT STATED THAT WHEN REFUELING THE VEHICLE, FUEL WOULD SPEW BACK OUT FROM THE FILLER NECK. IN ADDITION, THE CONTACT STATED THAT A STRONG GASOLINE FUEL ODOR WAS CONSTANTLY PRESENT WITHIN THE VEHICLE AFTER REFUELING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V179000 (FUEL SYSTEM, GASOLINE: DELIVERY) BUT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL PRIOR TO THE PURCHASE OF THE VEHICLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 107,000. UPDATED 03/16/12 *BF UPDATED 03/30/12
NHTSA complaint #10445892 — an unverified report by a vehicle owner.
at 106,000 milesSalt Point, NY
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 KIA RIO. THE CONTACT STATED THAT WHEN REFUELING THE VEHICLE, FUEL WOULD SPEW BACK OUT FROM THE FILLER NECK. IN ADDITION, THE CONTACT STATED THAT A STRONG GASOLINE FUEL ODOR WAS CONSTANTLY PRESENT WITHIN THE VEHICLE AFTER REFUELING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V179000 (FUEL SYSTEM, GASOLINE: DELIVERY) BUT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL PRIOR TO THE PURCHASE OF THE VEHICLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 107,000. UPDATED 03/16/12 *BF UPDATED 03/30/12
NHTSA complaint #10445892 — an unverified report by a vehicle owner.
at 53,668 milesManchester, CT
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
2002 KIA RIO. CONSUMER STATES TIMING BELT FAILED *TGW THE CONSUMER STATED THE TIMING BELT FAILED FOR A SECOND TIME AT 59,059 AND DESTROYED THE SECOND ENGINE. THE CONSUMER WAS INFORMED THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY, BECAUSE THE ORIGINAL TIMING BELT WAS NOT REPLACED AT THE PROPER MILEAGE. THE CONSUMER STATED THE ORIGINAL TIMING BELT WAS REPLACED AT 53,668 AND THE REPLACEMENT BELT FAILED AT 59,059 BEFORE THE RECOMMENDED 60,000. A KIA REPRESENTATIVE INFORMED THE CONSUMER THE WARRANTY ONLY EXTENDED TO THE ORIGINAL ENGINE, NOT THE REPLACEMENT ENGINE.
NHTSA complaint #10438436 — an unverified report by a vehicle owner.
at 53,668 milesManchester, CT
ENGINE AND ENGINE COOLING
2002 KIA RIO. CONSUMER STATES TIMING BELT FAILED *TGW THE CONSUMER STATED THE TIMING BELT FAILED FOR A SECOND TIME AT 59,059 AND DESTROYED THE SECOND ENGINE. THE CONSUMER WAS INFORMED THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY, BECAUSE THE ORIGINAL TIMING BELT WAS NOT REPLACED AT THE PROPER MILEAGE. THE CONSUMER STATED THE ORIGINAL TIMING BELT WAS REPLACED AT 53,668 AND THE REPLACEMENT BELT FAILED AT 59,059 BEFORE THE RECOMMENDED 60,000. A KIA REPRESENTATIVE INFORMED THE CONSUMER THE WARRANTY ONLY EXTENDED TO THE ORIGINAL ENGINE, NOT THE REPLACEMENT ENGINE.
NHTSA complaint #10438436 — an unverified report by a vehicle owner.
at 93,458 milesOmaha, NE
SEAT BELTS
TL* THE CONTACT OWNS A 2002 KIA RIO. THE CONTACT NOTICED THAT THE REAR SEAT BELT WAS FRACTURED. THE DEALER INFORMED THE CONTACT THAT IT WAS HER RESPONSIBILITY REPAIR THE VEHICLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 93,458 AND THE CURRENT MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE. UPDATED 09/01/2011
NHTSA complaint #10413387 — an unverified report by a vehicle owner.
at 93,458 milesOmaha, NE
SEAT BELTS
TL* THE CONTACT OWNS A 2002 KIA RIO. THE CONTACT STATED THAT THE REAR SEAT BELTS WERE FAILING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY COULD REPAIR THE SEAT BELTS AT THE CONTACT'S EXPENSE. THERE WERE NO RECALLS FOR THE VEHICLE AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,458.
NHTSA complaint #10410720 — an unverified report by a vehicle owner.
at 105,000 milesRancho Santa Margarita, CAFire
ENGINE AND ENGINE COOLING
WE WERE JUST 10 MINUTES DRIVING FROM HOME, WHEN WE SAW THE SMOKE COMING FROM FRONT OF THE CAR. WE WERE APPROACHING THE LIGHT SO THE SPEED WAS ABOUT 10 MILES . WITHIN 5/6 METERS WE STOPPED IN TURN LINE AND TURNED OFF THE ENGINE. THE SMOKE GOT MORE AND MORE. SO WE GET OUT OF THE CAR AND WE WERE JUST SHOCKED. SOMEBODY TOLD US CALL 911 AND WE DID AND WE CALLED FIRE FIGHTERS AS WELL. DURING THAT PERIOD FIRE WAS COMING OUT OF THE BONNET AND OTHER CARS WERE AROUND US. I WAS JUST AFRAID OF EXPLOSION . IN COUPLE OF MINUTES POLICE CAME AND BLOCK THE ROAD. THEN FIRE FIGHTERS CAME AND PUT THE FIRE OUT. BUT OUR CAR WAS TOTALLY DAMAGED AND OUT OF ORDER. WE TOWED IT TO THE AUTO BODY AND SOME DAYS LATER THEY TOLD CAN'T DO ANYTHING WITH IT.
NHTSA complaint #10371653 — an unverified report by a vehicle owner.
at 101,000 milesRancho Santa Marg, CAFire
ENGINE AND ENGINE COOLING:ENGINE
I GOT THE SECOND HAND 2002 KIA RIO 4 MONTHS AGO . ME AND MY WIFE WERE DRIVING FOR 1 MILE WHEN THE SMELL OF SMOKE CAME AND IN THE COUPLE OF SECONDS THERE WAS SMOKE CAME FROM THE BONNET. I SWITCHED OFF AND TRIED TO OPEN THE BONNET BUT THE SMOKE GOT MORE AND MORE ,SO WE LEFT THE CAR IMMEDIATELY AND WE SAW FLAMES CAME FROM RIGHT PART OF THE BONNET. WE WERE JUST SHOCKED AND SCARED OF FIRE. WE CALLED 911 AND FIREFIGHTERS AND IN LESS THAN TEN MINUTES FRONT PART OF THE CAR WAS TOTALLY RUINED. LOOKING OPTIMISTICALLY THERE WAS NO INJURY AT ALL . BUT HOW ABOUT THE NEXT ONE! CAN EVERYBODY BE LUCKY AS WE WERE?! WE WERE JUST IN THE MIDDLE OF THE TURN LINE IN MIDDLE OF THE STREET , SO OTHER CARS WERE AROUND US I CAN NOT IMAGINE WHAT COULD HAPPENED IF I WAS IN FREEWAY OR IF MY WIFE WAS ALONE!?
NHTSA complaint #10368522 — an unverified report by a vehicle owner.
at 53,000 milesEverett, WA
LATCHES/LOCKS/LINKAGES
DRIVE SIDE DOOR WILL NOT UNLOCK, AND THEREFORE, WILL NOT OPEN.
NHTSA complaint #10357878 — an unverified report by a vehicle owner.
at 103,000 milesOlmsted Falls, OH
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 KIA RIO. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 2-5 MPH IN THE RESIDENCE DRIVEWAY, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE FAILURE WAS RELATED TO THE TIMING BELT. THE TECHNICIAN ADVISED THAT THE ENGINE WOULD NEED TO BE REPLACED. ALSO, PREVIOUSLY THE SPARK PLUGS, AND CRANK SHAFT POSITION SENSOR WERE REPLACED BY THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLIANT. THE FAILURE MILEAGE WAS 103,000. UPDATED 01/14/11 *BF UPDATED 03/01/11 UPDATED 04/1511
NHTSA complaint #10353386 — an unverified report by a vehicle owner.
at 182,000 milesMonterey Park, CA
SEAT BELTS
TL*THE CONTACT OWNS A 2002 KIA RIO. THE CONTACT STATED THAT THE DRIVER SIDE FRONT SEAT BELT WOULD NOT BUCKLE AND THE PASSENGER SIDE FRONT SEAT BELT ANCHOR FELL APART. THE DRIVER SIDE FRONT DOOR LOCK WOULD NOT UNLOCK WITH THE KEY OR FROM THE INSIDE OF THE DOOR. KIA WAS CONTACTED AND STATED THAT THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000. THE CURRENT MILEAGE WAS APPROXIMATELY 182,000. THE VIN WAS UNKNOWN. UPDATED 11/05/10.
NHTSA complaint #10348559 — an unverified report by a vehicle owner.
at 182,000 milesMonterey Park, CA
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2002 KIA RIO. THE CONTACT STATED THAT THE DRIVER SIDE FRONT SEAT BELT WOULD NOT BUCKLE AND THE PASSENGER SIDE FRONT SEAT BELT ANCHOR FELL APART. THE DRIVER SIDE FRONT DOOR LOCK WOULD NOT UNLOCK WITH THE KEY OR FROM THE INSIDE OF THE DOOR. KIA WAS CONTACTED AND STATED THAT THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000. THE CURRENT MILEAGE WAS APPROXIMATELY 182,000. THE VIN WAS UNKNOWN. UPDATED 11/05/10.
NHTSA complaint #10348559 — an unverified report by a vehicle owner.
at 87,000 milesNorth Ridgeville, OH
SERVICE BRAKES, HYDRAULIC
T PROPORTIONING VALVE IS LEAKING ON MY 2002 KIA, LOOSING ALL BRAKE FLUID. KIA DEALER SAID THIS IS A COMMON PROBLEM THEY CAN REPAIR FOR $230.00. THE PROPORTIONING VALVE SHOULD NOT FAIL ON ANY CAR. HAS THIS BEEN REPORTED BEFORE? I FEEL THIS SHOULD BE A WARRANTY ITEM AND POSSIBLY A DEALER RECALL, WHAT CAN YOU TELL ME?
NHTSA complaint #10289413 — an unverified report by a vehicle owner.
at 96,500 milesCrestline, OH
ENGINE AND ENGINE COOLING:ENGINE
WHILE MY DAUGHTER WAS DRIVING HER 2002 KIA RIO, ALL OF A SUDDEN THE CAR JUST STOPPED RUNNING AND WOULD NOT START UP. THERE WAS NO PRIOR INDICATION THAT ANYTHING WAS WRONG - NO LIGHT OR INDICATORS ON. HAD IT TOWED TO OUR MECHANIC - ENGINE WAS LOCKED UP. HE DIDN'T KNOW FOR SURE WHY - OIL AND COOLANT WERE FINE. WE DIDN'T WANT TO PAY TO HAVE THE REASON DIAGNOSED, AS IT DOESN'T REALLY MATTER WHAT CAUSED IT - THE MOTOR IS SHOT. THIS CAR HAS BEEN REGULARLY MAINTAINED - OIL CHANGE EVERY 3000 MILES, REGULAR SERVICE AS RECOMMENDED IN THE BOOK. WE HAD TO HAVE THE TRANSMISSION REPLACED TWO YEARS AGO, AS IT JUST DECIDED TO DIE ALSO.
NHTSA complaint #10277906 — an unverified report by a vehicle owner.
at 87,253 milesBayshore, NY
ENGINE AND ENGINE COOLING
KIA RIO 2002 THE CHECK ENGINE LIGHT WILL NOT GO OUT I TOOK IT TO GET CHECK OUT.EVERYTHING IS FINE.THERE IS NOTHING WRONG.THEY RESET THE CHECK ENGINE LIGHT AND IT CAME BACK ON.I WAS TOLD BUY A KIA DEALER SHIP IT IS A MANUFACTURER DEFECT. AND NOTHING CAN BE DONE.THIS IS BEEN GOING ON FOR FOUR YEARS NOW. I HAVE TO GET THE CHECK EVERY TIME THE INSPECTION IS DO AND HAVE THE LIGHT RESET. SO I CAN PASS THE INSPECTION.
NHTSA complaint #10268470 — an unverified report by a vehicle owner.
at 114,000 milesGainesville, GA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE CAR BEGAN TO RUN HOT WHEN I WOULD BE BRIEFLY STOPPED FOR INSTANCE IN A DRIVE THROUGH RESTAURANT OR A LONGER TRAFFIC LIGHT. ONCE THE CAR BEGAN TO MOVE THE CAR COOLED DOWN. I HAD A MECHANIC FRIEND DO A TUNE UP ON MY CAR. HE SAID THE FAN HAS NO BLADES THEY HAVE DISINTEGRATED. THIS WAS OF CONCERN DUE TO THE FACT THERE HAS BEEN NO INJURY TO MY CAR SUCH AS AN ANIMAL IN THE ENGINE.
NHTSA complaint #10238342 — an unverified report by a vehicle owner.
at 100,070 milesWindaroo, 00Crash
AIR BAGS:FRONTAL
GOING AT 80KM AN HOUR IN PEAK FRIDAY AFTERNOON TRAFFIC ON THE HIGHWAY I REAR ENDED ANOTHER CAR AND MY AIRBAG DID NOT DEPLOY.
NHTSA complaint #10237428 — an unverified report by a vehicle owner.
at 93,000 milesFishing Creek, MD
ENGINE AND ENGINE COOLING:ENGINE
ORIGINAL OWNER OF 2002 KIA RIO - TIMING BELT FAILED AT 93,000 MILES CAUSING TOTAL ENGINE FAILURE (INTERFERENCE ENGINE). TIMING BELT IS COVERED UNDER WARRANTY FOR 100,000 MILES FOR ORIGINAL OWNER ACCORDING TO THE MANUAL. KIA WOULD NOT HONOR WARRANTY. SEVERAL THOUSAND DOLLARS LATER, I HAD A REPLACEMENT ENGINE INSTALLED. IT FAILED 2,300 MILES LATER DUE TO THE CAMSHAFT SHEARING AND THE INTERFERENCE PROBLEMS. AGAIN, NOT COVERED UNDER WARRANTY.
NHTSA complaint #10228660 — an unverified report by a vehicle owner.