FaultScore

FaultScore report

2003 KIA RIO problems

Owners have filed 103 complaints about the 2003 KIA RIO with NHTSA between 2002 and 2021. The largest single group is the engine & cooling. Across this model's run it ranks 6 of 23 worst.

D

FaultScore 72/100

Higher is worse. Measured against the other years of the KIA RIO.

How this is worked out

The numbers

103

Complaints

8

Crashes reported

2

Fires reported

4

Injuries reported

16,000 mi

Median mileage at failure

Half of reported failures happened before this

55%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 65 vs 50 Severity 70 vs 50 Early failure 93 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 65
Against the median year of the KIA RIO. 50 means typical for this model; 100 means roughly double.
Severity — 70
13.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 93
55% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2003 compares with every other KIA RIO

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2003 KIA RIO

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 20 19.4%

Median failure at 11,462 miles

0 crashes, 2 fires · median 4,768 mi

Brakes 13 12.6%

3 crashes, 0 fires · median 33,277 mi

Median failure at 40,318 miles

Fuel & Propulsion 8 7.8%

Median failure at 63,750 miles

Seat Belts 7 6.8%

Median failure at 30,000 miles

Lights 4 3.9%

Median failure at 66,043 miles

Suspension 4 3.9%

1 crashes, 0 fires · median 16,000 mi

Steering 4 3.9%

Median failure at 6 miles

Airbags 4 3.9%

4 crashes, 0 fires · median 30,000 mi

Equipment & Accessories 3 2.9%

Median failure at 4,768 miles

Doors, Latches & Locks 2 1.9%

Median failure at 84,708 miles

Body & Structure 2 1.9%

Median failure at 54,900 miles

Other & Unspecified 1 1.0%

Median failure at 1,800 miles

Wheels 1 1.0%
Windows, Mirrors & Wipers 1 1.0%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Engine 6 24.0%
Automatic Transmission 5 20.0%
Ignition 3 12.0%
Frontal 3 12.0%
Clutch Assembly 2 8.0%
Rear/Other 2 8.0%
Tail Lights 2 8.0%
Column 2 8.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 11 15.1%
1,000 – 9,999 miles 19 26.0%
10,000 – 24,999 miles 7 9.6%
25,000 – 49,999 miles 6 8.2%
50,000 – 74,999 miles 15 20.5%
75,000 – 99,999 miles 9 12.3%
100,000 – 149,999 miles 5 6.8%
150,000+ miles 1 1.4%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2002 peak 8 Apr 2021

NHTSA investigations into the 2003 KIA RIO

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA02009 Opened 2 Jul 2002 Closed 2 Jul 2003 AIR BAGS

AIR BAG NON DEPLOY

THIS INVESTIGATION IDENTIFIED A TOTAL OF 82 REPORTS ALLEGING NON-DEPLOYMENT OF THE DUAL FRONT AIR BAGS.OF THE 82 REPORTS, ONLY ONE INCIDENT, THE FATAL CRASH THAT WAS THE BASIS FOR OPENING THE INVESTIGATION, HAS BEEN IDENTIFIED AS A MODERATE TO SEVERE CRASH IN WHICH THE AUTOMOTIVE RESTRAINT CONTROLLER ISSUED A COMMAND TO DEPLOY BUT THE AIR BAGS DID NOT DEPLOY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY N...

Recalls on the 2003 KIA RIO

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

06V294000

SEAT BELTS:REAR/OTHER

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." WHEN USED WITH CERTAIN CHILD SEATS, THE AUTOMATIC LOCKING RETRACTOR (ALR) FUNCTION IN THE REAR OUTBOARD SEATBELT ASSEMBLIES MAY DISENGAGE.

Risk: IF A CHILD SEAT IS NOT PROPERLY SECURED, THERE IS AN INCREASED RISK OF INJURY TO THE SEAT OCCUPANT IN THE EVENT OF A CRASH.

05V557000

CHILD SEAT

CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, 'CHILD RESTRAINT ANCHORAGE SYSTEMS.' CERTAIN CHILD RESTRAINT ANCHORS WILL NOT FULLY LATCH ONTO THE LOWER LATCH ANCHORS LOCATED BETWEEN THE REAR SEAT BACK AND REAR SEAT CUSHION BECAUSE OF INTERFERENCE BETWEEN THE CHILD SEAT ANCHORS AND A METAL WIRE LOCATED IN THE FRAME OF THE REAR SEAT BACK. UNTIL THE RECALL REPAIR IS COMPLETED, FOLLOW THE INSTRUCTIONS PROVIDED BY YOUR CHILD SEATS MANUFACTURER ON HOW TO PROPERLY INSTALL THE CHILD SEAT WITH YOUR VEHICLE'S REAR SAFETY BELTS RATHER THAN USING THE LATCH SYSTEM.

Risk: IN THE EVENT OF A VEHICLE CRASH, IF THE CHILD SEAT IS NOT PROPERLY INSTALLED, PERSONAL INJURY OR DEATH COULD OCCUR.

04V179000

FUEL SYSTEM, GASOLINE:DELIVERY

ON CERTAIN PASSENGER VEHICLES, THE FUEL INTAKE NIPPLE OF THE FUEL DISTRIBUTOR IS SUBJECT TO FRACTURE OR CRACKING DURING REMOVAL OF THE QUICK CONNECT COUPLING SECURING THE MAIN FUEL TUBE ASSEMBLY TO THE FUEL INTAKE NIPPLE, OR WHEN FORCE IS ACCIDENTALLY APPLIED TO THE INTAKE NIPPLE DURING THE VEHICLE ASSEMBLY PROCESS OR DURING ENGINE COMPARTMENT REPAIRS.

Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2006204 6,718 units in Canada

Seats And Restraints

On certain vehicles, the rear outboard seat belts Automatic Locking Retractor (ALR) may disengage when used with certain child seats. If this occurs the child seat will only be restrained by the Emergency Locking Retractor (ELR) function. As a result certain child seats may not be properly secured. Correction: Dealers will replace both rear outboard seat belt assemblies.

Recall 2005404 18,365 units in Canada

Seats And Restraints

Certain vehicles fail to comply with the requirements of CMVSS 210.2. The child restraint fixture anchor may contact the rear seat back frame. This interference prevents the forward most portion of the anchor from adequately penetrating the child lower anchors. In the event of a crash, if the child seat is not properly secured, personal injury or death could occur. Correction: Dealers will replace the child lower anchors.

Recall 2003279 40,943 units in Canada

Fuel System

On certain vehicles, the fuel intake nipple of the fuel distributor is subject to fracture or cracking during removal of the quick connect coupling securing the main fuel tube assembly to the fuel intake nipple, or when force is accidentally applied to the intake nipple during the vehicle assembly process or during engine compartment repairs. If this occurs, fuel leakage can result and fire may occur if an ignition source is present. Correction: Dealer will install a redesigned fuel distributor and main fuel tube assembly.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 77,000 miles Kentwood, MI Fire

ELECTRICAL SYSTEM

GOING OUT TO DINNER, ABOUT 1 MILE AWAY FROM HOME SMELL COMING FROM CAR. TURNED DOWN A SIDE STREET, SMOKE COMING FROM HEAT/AIR ADJUSTMENT AREA ON DASH. STOPPED CAR, FIRE STARTED COMING OUT OF THE AREA WHERE YOU ADJUST THE HEAT/AIR. BEFORE FIRE DEPARTMENT COULD GET THERE THE ENTIRE CAR WAS ON FIRE. THIS WAS A TOTAL LOSS. THANKFULLY WE WERE ABLE TO GET OUT OF THE CAR. I FEAR IT WOULD HAVE BEEN FAR WORSE IF WE HAD BEEN ON THE EXPRESS WAY AT THE TIME.

NHTSA complaint #10521358 — an unverified report by a vehicle owner.

at 85,400 miles Fairlawn, NJ Crash

SUSPENSION

TL* THE CONTACT OWNS A 2003 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STARTED SHAKING VIOLENTLY AND THEN CRASHED INTO THE SIDE OF THE RAMP. WHEN THE CONTACT EMERGED FROM THE VEHICLE, SHE NOTICED THE REAR PASSENGER TIRE FRACTURED COMPLETELY FROM THE SUSPENSION SYSTEM. THERE WERE NO INJURIES AND THE POLICE WERE NOTIFIED. A REPORT WAS AVAILABLE IF NEEDED. THE VEHICLE WAS TOWED TO AN AUTO MECHANIC SHOP AND THE INSURANCE COMPANY WAS ALSO NOTIFIED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,400.

NHTSA complaint #10454667 — an unverified report by a vehicle owner.

Wytheville, VA Fire

ELECTRICAL SYSTEM

THE SWITCH ASSEMBLY BLOWER (PART # 97251 FD000) CONSTANTLY GOES OUT ON MY 2003 KIA RIO. THE FIRST TIME IT HAPPENED MY CAR CAUGHT ON FIRE. I REPLACED IT. 6 MONTHS LATER IT WENT OUT AGAIN. I REPLACED IT ALONG WITH THE RESISTOR ASSEMBLY (PART# 1K552 61C08). 8 MONTHS LATER, IT WENT OUT AGAIN. THERE IS NOTHING WRONG WITH THE FUSE. THERE IS NOT A SHORT IN THE SYSTEM THAT CAN BE FOUND. I HAVE YET TO REPLACE THE SWITCH ASSEMBLY ANTICIPATING THE COMPANY RECTIFYING THIS.

NHTSA complaint #10349428 — an unverified report by a vehicle owner.

at 96,000 miles Jeffersonville, IN Crash 3 injured

AIR BAGS:FRONTAL

TRAVELING APROX 30 MPH, REAR ENDED ANOTHER VEHICLE. SEAT BELTS DID NOT LOCK ON ANY PASSENGERS, AIRBAGS DID NOT DEPLOY.

NHTSA complaint #10264183 — an unverified report by a vehicle owner.

at 30,000 miles Cecilia, KY Crash

AIR BAGS

DRIVING DOWN I-65, AND A SEMI TRUCK TRIED GETTING OVER INTO MY LANE. I DROVE INTO THE MEDIUM, LOST CONTROL OF THE VEHICLE AND SPUN OUT AND HIT THE SEMI TRUCK. IT ENDED UP RUNNING OVER THE TOP OF MY CAR. MY CAR WAS TOTALED. EVERYTHING FROM THE FRONT OF THE CAR TO THE STEERING WHEEL WAS DESTROYED, MELTED, ETC. LUCKILY I WASN'T HURT, BECAUSE I LOCKED MYSELF AGAINST THE SEAT; HOWEVER THE AIRBAGS NEVER DEPLOYED. I LUCKILY ENDED UP ALRIGHT PHYSICALLY; HOWEVER SOMEBODY ELSE WITH THE SAME CAR MAY NOT HAVE MY STROKE OF LUCK THAT I HAD THAT DAY.

NHTSA complaint #10168104 — an unverified report by a vehicle owner.

OAK Lawn, IL Crash 2 injured

AIR BAGS:FRONTAL

CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THIS CAUSED THE DRIVER AND PASSENGER TO SUSTAIN MINOR INJURIES, AND WERE TRANSPORTED TO THE HOSPITAL. VEHICLE WAS TOWED TO A GARAGE. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. THIS INFORMATION WAS PROVIDED BY LETICIA'S LAWYER MR. JOHN FITZPATRICK.

NHTSA complaint #10115768 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 150,000 miles Marion, IN

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2003 KIA RIO. THE CONTACT STATED THE BRAKE LIGHTS FAILED TO FUNCTION WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

NHTSA complaint #11406023 — an unverified report by a vehicle owner.

at 58,000 miles Cheyenne, WY

SEAT BELTS

SEAT BELTS, CAR SEAT RETAINING HOOKS, ECM, AND DISTRIBUTOR ARE RECALLED. CHEYENNE KIA HAD 3 WEEKS BEFORE ORIGINAL APPOINTMENT TO GET THE PARTS. I DELIVERED THE CAR FOR REPAIRS ONLY TO GET A CALL 4 HOURS LATER THAT THEY CANNOT FIND THE PARTS. IT HAS NOW BEEN 6 WEEKS SINCE PICKING UP MY CAR AND THEY CANNOT FIND THE PARTS TO DO THE RECALL REPAIRS. ALL I HAVE BEEN ABLE TO DO IS LEAVE A MESSAGE WITH JENNIFER XT 45960 AT 800 333 4542 CASE # K3094095 KIA CUSTOMER CARE TO FIND OUT WHEN I CAN SAFELY PUT MY KIDS IN THE BACKSEAT OF THE CAR.

NHTSA complaint #10811811 — an unverified report by a vehicle owner.

at 58,000 miles Cheyenne, WY

ENGINE

SEAT BELTS, CAR SEAT RETAINING HOOKS, ECM, AND DISTRIBUTOR ARE RECALLED. CHEYENNE KIA HAD 3 WEEKS BEFORE ORIGINAL APPOINTMENT TO GET THE PARTS. I DELIVERED THE CAR FOR REPAIRS ONLY TO GET A CALL 4 HOURS LATER THAT THEY CANNOT FIND THE PARTS. IT HAS NOW BEEN 6 WEEKS SINCE PICKING UP MY CAR AND THEY CANNOT FIND THE PARTS TO DO THE RECALL REPAIRS. ALL I HAVE BEEN ABLE TO DO IS LEAVE A MESSAGE WITH JENNIFER XT 45960 AT 800 333 4542 CASE # K3094095 KIA CUSTOMER CARE TO FIND OUT WHEN I CAN SAFELY PUT MY KIDS IN THE BACKSEAT OF THE CAR.

NHTSA complaint #10811811 — an unverified report by a vehicle owner.

at 58,000 miles Cheyenne, WY

FUEL/PROPULSION SYSTEM

SEAT BELTS, CAR SEAT RETAINING HOOKS, ECM, AND DISTRIBUTOR ARE RECALLED. CHEYENNE KIA HAD 3 WEEKS BEFORE ORIGINAL APPOINTMENT TO GET THE PARTS. I DELIVERED THE CAR FOR REPAIRS ONLY TO GET A CALL 4 HOURS LATER THAT THEY CANNOT FIND THE PARTS. IT HAS NOW BEEN 6 WEEKS SINCE PICKING UP MY CAR AND THEY CANNOT FIND THE PARTS TO DO THE RECALL REPAIRS. ALL I HAVE BEEN ABLE TO DO IS LEAVE A MESSAGE WITH JENNIFER XT 45960 AT 800 333 4542 CASE # K3094095 KIA CUSTOMER CARE TO FIND OUT WHEN I CAN SAFELY PUT MY KIDS IN THE BACKSEAT OF THE CAR.

NHTSA complaint #10811811 — an unverified report by a vehicle owner.

at 100,000 miles Henagar, AL

ELECTRICAL SYSTEM

ALL OF THE BRAKE LIGHTS QUIT WORKING AT THE SAME TIME. DONE A SEARCH TO SEE IF THERE WAS ANY OTHER PROBLEMS LIKE MINE AND FOUND 3 OTHER OWNERS WITH THE SAME PROBLEM. IT HAS BEEN IN A MECHANIC SHOP FOR 2 WEEKS NOW AND I HAVE JUST GOT DONE TALKING WITH HIM THIS MORNING ABOUT IT AND HE SAID THAT HE HAS NOT BEEN ABLE TO PIN POINT THE PROBLEM. I FEEL THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE DEALT WITH BY KIA.

NHTSA complaint #10652061 — an unverified report by a vehicle owner.

at 78,000 miles Oakridge, OR

SERVICE BRAKES

FRONT, RIGHT BRAKE ROTOR SEPARATED AT THE INBOARD HALF. PIECES NOT FOUND. OUTBOARD HALF REMAINED INTACT, AND IS AVAILABLE FOR STUDY/ANALYSIS. WAS ABLE TO USE BRAKES ALTHOUGH EXTREMELY SPONGY AND DANGER OF RESULTING FIRE FROM SPARKS (METAL-TOMETAL CONTACT). REPLACED ROTOR AND PADS. VEHICLE IS BACK IN SERVICE. PHOTOS OF OLD PADS AND ROTOR ARE AVAILABLE.

NHTSA complaint #10552924 — an unverified report by a vehicle owner.

at 77,000 miles Kentwood, MI Fire

ELECTRICAL SYSTEM

GOING OUT TO DINNER, ABOUT 1 MILE AWAY FROM HOME SMELL COMING FROM CAR. TURNED DOWN A SIDE STREET, SMOKE COMING FROM HEAT/AIR ADJUSTMENT AREA ON DASH. STOPPED CAR, FIRE STARTED COMING OUT OF THE AREA WHERE YOU ADJUST THE HEAT/AIR. BEFORE FIRE DEPARTMENT COULD GET THERE THE ENTIRE CAR WAS ON FIRE. THIS WAS A TOTAL LOSS. THANKFULLY WE WERE ABLE TO GET OUT OF THE CAR. I FEAR IT WOULD HAVE BEEN FAR WORSE IF WE HAD BEEN ON THE EXPRESS WAY AT THE TIME.

NHTSA complaint #10521358 — an unverified report by a vehicle owner.

at 85,160 miles Renton, WA

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2003 KIA RIO. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LOCK FAILED AND COULD NOT BE UNLOCKED FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE CONTACT MENTIONED THAT IN ORDER TO EXIT THE VEHICLE, SHE HAD TO DO SO THROUGH THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DRIVER DOOR SPRING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY DENIED ASSISTANCE WITH THE REPAIR DUE TO THE AGE AND MILEAGE. THE FAILURE AND CURRENT MILEAGE WAS 85,160.

NHTSA complaint #10469545 — an unverified report by a vehicle owner.

at 85,400 miles Fairlawn, NJ Crash

SUSPENSION

TL* THE CONTACT OWNS A 2003 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STARTED SHAKING VIOLENTLY AND THEN CRASHED INTO THE SIDE OF THE RAMP. WHEN THE CONTACT EMERGED FROM THE VEHICLE, SHE NOTICED THE REAR PASSENGER TIRE FRACTURED COMPLETELY FROM THE SUSPENSION SYSTEM. THERE WERE NO INJURIES AND THE POLICE WERE NOTIFIED. A REPORT WAS AVAILABLE IF NEEDED. THE VEHICLE WAS TOWED TO AN AUTO MECHANIC SHOP AND THE INSURANCE COMPANY WAS ALSO NOTIFIED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,400.

NHTSA complaint #10454667 — an unverified report by a vehicle owner.

at 35,000 miles LOS Angeles, CA

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2003 KIA RIO. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED AND COULD NOT BE OPENED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHICH LOCATED THE FAILURE AT THE DOOR ACTUATOR. THE MANUFACTURER WAS CONTACTED BUT DENIED ASSISTANCE WITH THE REPAIR BECAUSE THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 35,000.

NHTSA complaint #10432621 — an unverified report by a vehicle owner.

at 80,020 miles Sacramento, CA

EXTERIOR LIGHTING

I BOUGHT MY 03 KIA RIO IN 04 AND WITHIN A MO. HAVE HAD PROBLEMS EVER SINCE. I TOOK IT TO THE DEALERSHIP EVERY MONTH FOR THE FIRST 2YRS WHEN IT WAS STILL IN WARRANTY. THERE WAS ALWAYS SOMETHING CONSTANTLY WRONG OR BREAKING. THE TAIL PIPE RATTLED EXTREMELY LOUD TO THE POINT OF SLIGHTLY SHAKING THE CAR, RANDOMLY WHEN I WOULD CAME TO A STOP. IT WAS SO LOUD THAT PEOPLE IN OTHER CARS COULD HEAR IT AND STARE. OF COURSE THE REPAIR SHOPS COULD NEVER FIND THE PROBLEM. I FINALLY GAVE UP EVER HAVING IT FIXED. I'VE PAID 7 TIMES TO HAVE THE AUTO WINDOWS FIXED BUT FINALLY GAVE UP BECAUSE THEY WOULD ONLY WORK ABOUT TWO DAYS BEFORE BRAKING AGAIN. THE CAR ALWAYS HAD ISSUES ACCELERATING AND WOULD STAIN MAKING NOISES SHAKE A BIT THEN AFTER 10 SECONDS MAKE A POP POP NOISE AND FINALLY START MOVING FASTER. WHICH AGAIN COULD NEVER BE FIXED. THE CAR ALSO HAD HORRIBLE SUSPENSION. EVERY LITTLE PUMP MADE THE CAR BOUNCE AND SQUEAK LOUDLY. ALSO COULD NEVER BE FIXED. I THINK I'VE SPENT MORE TIME IN THE SHOP HAVING THE CAR REPAIRED THEN I ACTUALLY DID DRIVING IT. EVERY TIME I BLINKED SOMETHING ELSE WAS BROKEN I REPLACED ALMOST EVER PIECE OF THE CAR; BATTERY TWICE, ALL FOUR TIRES TWICE, HEAD LIGHTS, ETC THOSE ARE JUST THE SMALL THINGS I'VE ALSO HAD THE CAR COMPLETELY BRAKE DOWN ABOUT 6 TIMES WITH MAJOR REPAIRS. NOW MY CAR IS COMPLETELY DEAD 4/17/11 THE TIMING BELT SNAPPED AND DESTROYED THE ENGINE SO I HAVE TO BUY A NEW ENGINE AND TIMING BELT ALL WHICH COST MORE THEN THE CAR ITSELF THE CAR ONLY HAS 80,000 MILES ON IT SO THAT TELLS YOU HOW MUCH I ACTUALLY GOT TO DRIVE IT IN THE LAST 8YRS. I MADE SURE TO CONSTANTLY KEEP UP ON MAINTENANCE AS WELL. I WILL NEVER BUY A KIA AGAIN ITS A WEIGHT OF MY SHOULDERS TO GET RID OF SUCH A PIECE OF [XXX]. KIAS ARE MADE WITH SUCH CHEAP MATERIALS AND MADE SO POORLY THAT EVERYTHING ON THEM BRAKES AND FALLS OFF. PLEASE ANYONE READING THIS DON'T BUY A KIA YOU WILL REGRET IT. I JUST WANT TO SAVE SOMEONE ELSE FROM A NIGHTMARE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

NHTSA complaint #10402359 — an unverified report by a vehicle owner.

at 80,020 miles Sacramento, CA

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

I BOUGHT MY 03 KIA RIO IN 04 AND WITHIN A MO. HAVE HAD PROBLEMS EVER SINCE. I TOOK IT TO THE DEALERSHIP EVERY MONTH FOR THE FIRST 2YRS WHEN IT WAS STILL IN WARRANTY. THERE WAS ALWAYS SOMETHING CONSTANTLY WRONG OR BREAKING. THE TAIL PIPE RATTLED EXTREMELY LOUD TO THE POINT OF SLIGHTLY SHAKING THE CAR, RANDOMLY WHEN I WOULD CAME TO A STOP. IT WAS SO LOUD THAT PEOPLE IN OTHER CARS COULD HEAR IT AND STARE. OF COURSE THE REPAIR SHOPS COULD NEVER FIND THE PROBLEM. I FINALLY GAVE UP EVER HAVING IT FIXED. I'VE PAID 7 TIMES TO HAVE THE AUTO WINDOWS FIXED BUT FINALLY GAVE UP BECAUSE THEY WOULD ONLY WORK ABOUT TWO DAYS BEFORE BRAKING AGAIN. THE CAR ALWAYS HAD ISSUES ACCELERATING AND WOULD STAIN MAKING NOISES SHAKE A BIT THEN AFTER 10 SECONDS MAKE A POP POP NOISE AND FINALLY START MOVING FASTER. WHICH AGAIN COULD NEVER BE FIXED. THE CAR ALSO HAD HORRIBLE SUSPENSION. EVERY LITTLE PUMP MADE THE CAR BOUNCE AND SQUEAK LOUDLY. ALSO COULD NEVER BE FIXED. I THINK I'VE SPENT MORE TIME IN THE SHOP HAVING THE CAR REPAIRED THEN I ACTUALLY DID DRIVING IT. EVERY TIME I BLINKED SOMETHING ELSE WAS BROKEN I REPLACED ALMOST EVER PIECE OF THE CAR; BATTERY TWICE, ALL FOUR TIRES TWICE, HEAD LIGHTS, ETC THOSE ARE JUST THE SMALL THINGS I'VE ALSO HAD THE CAR COMPLETELY BRAKE DOWN ABOUT 6 TIMES WITH MAJOR REPAIRS. NOW MY CAR IS COMPLETELY DEAD 4/17/11 THE TIMING BELT SNAPPED AND DESTROYED THE ENGINE SO I HAVE TO BUY A NEW ENGINE AND TIMING BELT ALL WHICH COST MORE THEN THE CAR ITSELF THE CAR ONLY HAS 80,000 MILES ON IT SO THAT TELLS YOU HOW MUCH I ACTUALLY GOT TO DRIVE IT IN THE LAST 8YRS. I MADE SURE TO CONSTANTLY KEEP UP ON MAINTENANCE AS WELL. I WILL NEVER BUY A KIA AGAIN ITS A WEIGHT OF MY SHOULDERS TO GET RID OF SUCH A PIECE OF [XXX]. KIAS ARE MADE WITH SUCH CHEAP MATERIALS AND MADE SO POORLY THAT EVERYTHING ON THEM BRAKES AND FALLS OFF. PLEASE ANYONE READING THIS DON'T BUY A KIA YOU WILL REGRET IT. I JUST WANT TO SAVE SOMEONE ELSE FROM A NIGHTMARE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

NHTSA complaint #10402359 — an unverified report by a vehicle owner.

at 80,020 miles Sacramento, CA

ELECTRICAL SYSTEM

I BOUGHT MY 03 KIA RIO IN 04 AND WITHIN A MO. HAVE HAD PROBLEMS EVER SINCE. I TOOK IT TO THE DEALERSHIP EVERY MONTH FOR THE FIRST 2YRS WHEN IT WAS STILL IN WARRANTY. THERE WAS ALWAYS SOMETHING CONSTANTLY WRONG OR BREAKING. THE TAIL PIPE RATTLED EXTREMELY LOUD TO THE POINT OF SLIGHTLY SHAKING THE CAR, RANDOMLY WHEN I WOULD CAME TO A STOP. IT WAS SO LOUD THAT PEOPLE IN OTHER CARS COULD HEAR IT AND STARE. OF COURSE THE REPAIR SHOPS COULD NEVER FIND THE PROBLEM. I FINALLY GAVE UP EVER HAVING IT FIXED. I'VE PAID 7 TIMES TO HAVE THE AUTO WINDOWS FIXED BUT FINALLY GAVE UP BECAUSE THEY WOULD ONLY WORK ABOUT TWO DAYS BEFORE BRAKING AGAIN. THE CAR ALWAYS HAD ISSUES ACCELERATING AND WOULD STAIN MAKING NOISES SHAKE A BIT THEN AFTER 10 SECONDS MAKE A POP POP NOISE AND FINALLY START MOVING FASTER. WHICH AGAIN COULD NEVER BE FIXED. THE CAR ALSO HAD HORRIBLE SUSPENSION. EVERY LITTLE PUMP MADE THE CAR BOUNCE AND SQUEAK LOUDLY. ALSO COULD NEVER BE FIXED. I THINK I'VE SPENT MORE TIME IN THE SHOP HAVING THE CAR REPAIRED THEN I ACTUALLY DID DRIVING IT. EVERY TIME I BLINKED SOMETHING ELSE WAS BROKEN I REPLACED ALMOST EVER PIECE OF THE CAR; BATTERY TWICE, ALL FOUR TIRES TWICE, HEAD LIGHTS, ETC THOSE ARE JUST THE SMALL THINGS I'VE ALSO HAD THE CAR COMPLETELY BRAKE DOWN ABOUT 6 TIMES WITH MAJOR REPAIRS. NOW MY CAR IS COMPLETELY DEAD 4/17/11 THE TIMING BELT SNAPPED AND DESTROYED THE ENGINE SO I HAVE TO BUY A NEW ENGINE AND TIMING BELT ALL WHICH COST MORE THEN THE CAR ITSELF THE CAR ONLY HAS 80,000 MILES ON IT SO THAT TELLS YOU HOW MUCH I ACTUALLY GOT TO DRIVE IT IN THE LAST 8YRS. I MADE SURE TO CONSTANTLY KEEP UP ON MAINTENANCE AS WELL. I WILL NEVER BUY A KIA AGAIN ITS A WEIGHT OF MY SHOULDERS TO GET RID OF SUCH A PIECE OF [XXX]. KIAS ARE MADE WITH SUCH CHEAP MATERIALS AND MADE SO POORLY THAT EVERYTHING ON THEM BRAKES AND FALLS OFF. PLEASE ANYONE READING THIS DON'T BUY A KIA YOU WILL REGRET IT. I JUST WANT TO SAVE SOMEONE ELSE FROM A NIGHTMARE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

NHTSA complaint #10402359 — an unverified report by a vehicle owner.

Palmer, AK

SERVICE BRAKES, HYDRAULIC

MY BRAKE PROPORTIONING VALVE ON MY 2003 KIA RIO CRACKED. MY MECHANIC SAYS IT SHOULD NEVER CRACK NO MATTER THE TEMPERATURE CLIMATE ETC. HE SAYS HE HAS NEVER SEEN A CRACKED ONE BEFORE AND MY CAR WOULD HAVE NO SIGNS THAT IT WAS BAD. I WOULD GO FROM PERFECT BRAKES TO NO BRAKES. THAT IS PRETTY MUCH WHAT HAPPENED. I WAS LUCKY AND HAD JUST GOT GAS AND LEAVING THE PARKING LOT. THE BRAKES WENT OUT WHILE I DRIVING SLOWLY TO THE STREET. I HAD ENOUGH BREAK TO STOP. MY COMPLAINT IS NOT FOR ME SO MUCH AS SOMEONE ELSE WHO MAY NOT HAVE BEEN SO LUCKY. I FEAR FOR OTHERS. PLEASE CHECK THIS OUT ON FURTHER VEHICLES.

NHTSA complaint #10373397 — an unverified report by a vehicle owner.

Wytheville, VA Fire

ELECTRICAL SYSTEM

THE SWITCH ASSEMBLY BLOWER (PART # 97251 FD000) CONSTANTLY GOES OUT ON MY 2003 KIA RIO. THE FIRST TIME IT HAPPENED MY CAR CAUGHT ON FIRE. I REPLACED IT. 6 MONTHS LATER IT WENT OUT AGAIN. I REPLACED IT ALONG WITH THE RESISTOR ASSEMBLY (PART# 1K552 61C08). 8 MONTHS LATER, IT WENT OUT AGAIN. THERE IS NOTHING WRONG WITH THE FUSE. THERE IS NOT A SHORT IN THE SYSTEM THAT CAN BE FOUND. I HAVE YET TO REPLACE THE SWITCH ASSEMBLY ANTICIPATING THE COMPANY RECTIFYING THIS.

NHTSA complaint #10349428 — an unverified report by a vehicle owner.

Eugene, OR

SEAT BELTS

BACK IN 2006 I PURCHASED A 2003 KIA RIO AND IN AUG 2009 I WAS SENT A LETTER TELLING ME MY REAR SEATBELTS HAD BEEN RECALLED DUE TO MALFUNCTION WHEN CHILDRESTRANT SEATS WERE USED. THE COMPANY KNEW ABOUT THE RECALL IN 2006 ACCORDING TO THE LETTER BUT DIDN'T NOTIFY ME UNTIL 2009, AND I HAVE A 7 YR OLD SON WHO HAS BEEN RIDING IN MY CAR WITH RECALLED SEATBELTS, THIS MADE ME UPSET SINCE THAT'S THE SAFETY OF MY CHILD. THE COMPANY DID REPLACE THE SEATBELTS BUT IT TOOK THEM ANOTHER 3 WEEKS TO GET THE PARTS AFTER ME NOTIFYING THEM ABOUT THE RECALL LETTER.

NHTSA complaint #10294568 — an unverified report by a vehicle owner.

at 84,256 miles Indianapolis, IN

LATCHES/LOCKS/LINKAGES

2003 KIA RIO DOOR OPENING MECHANISM HAS FAILED TWICE. IT WAS REPAIRED IN 2007. THE MECHANIC WHO REPAIRED THE DOOR SAID THE DESIGN OF THE DOOR OPENING SYSTEM INSIDE THE DOOR WAS NOT GOOD QUALITY AND POORLY ENGINEERED ANTICIPATING IT MIGHT FAIL AGAIN. THE DRIVER'S DOOR OPENING DEVISE IS TOTALLY DISENGAGED AND THE PASSENGER DOOR HAS TO BE USED TO ENTER AND EXIT THE VEHICLE. WHEN TAKEN TO KIA THE DEALER ACKNOWLEDGED IT WAS A PROBLEM WITH THIS MODEL BUT WOULD COST $250 TO $500 TO FIX THIS PROBLEM EVENTHOUGH IT WAS NOT THE FAULT OF THE OWNER AND HAD BEEN A PROBLEM WITH SEVERAL OTHERS.

NHTSA complaint #10279910 — an unverified report by a vehicle owner.

at 11,462 miles Marshfield, WI

ENGINE AND ENGINE COOLING:ENGINE

WHILE DRIVING DOWN THE ROAD WITH MY TWO YEAR OLD IN THE CAR, THE ENGINE SEIZED UP AND STALLED. THE CAR CURRENTLY WONT START AND HAD TO BE TOWED TO THE REPAIR SHOP. HOWEVER, WE JUST HAD ALL OF THE ROUTINE MAINTENANCE TO THE CAR LESS THEN 300 MILES PRIOR TO THE ENGINE SEIZING. THE CHECK ENGINE LIGHT NEVER CAME ON. AS OF TODAY, THEY DON'T KNOW WHAT THE PROBLEM IS EXCEPT THAT THE ENGINE SEIZED. THERE WAS NO PRIOR INCIDENTS WITH THE CAR AND IT WAS ALWAYS SERVICED ON TIME.

NHTSA complaint #10264775 — an unverified report by a vehicle owner.

at 96,000 miles Jeffersonville, IN Crash 3 injured

AIR BAGS:FRONTAL

TRAVELING APROX 30 MPH, REAR ENDED ANOTHER VEHICLE. SEAT BELTS DID NOT LOCK ON ANY PASSENGERS, AIRBAGS DID NOT DEPLOY.

NHTSA complaint #10264183 — an unverified report by a vehicle owner.

at 64,263 miles Tucson, AZ

POWER TRAIN:MANUAL TRANSMISSION

THE CLUTCH IN MY 2003 KIA RIO HAS FAILED/BROKEN FOUR TIMES NOW. MY FATHER AND I BOUGHT THE VEHICLE BRAND NEW IN MARCH 2003 THE FIRST CLUTCH FAILED AROUND 8000 MILES I BELIEVE, THE SECOND AROUND 24000 MILES, THE THIRD AROUND 40000 MILES, AND NOW IS SITTING IN MY GARAGE UNABLE TO GO INTO ANY GEAR; THE CAR HAS LESS THAN 65000 MILES ON IT. I HAVE BEEN DRIVING STICK SHIFTS FOR 14+ YRS. AND I KNOW HOW TO PROPERLY OPERATE THEM, YET WHENEVER I TAKE THE VEHICLE INTO THE DEALERSHIP I AM TOLD IT IS DRIVER ERROR AND CHARGED AT LEAST $1000 IN REPAIRS. I HAVE HAD AT LEAST THREE OTHER MECHANICS LOOK AT IT AND HAVE BEEN TOLD IT IS A DESIGN/BAD PARTS PROBLEM NOT DRIVING ERROR, HOWEVER I DON'T WANT TO JEOPARDIZE THE WARRANTY BY HAVING IT REPAIRED ANYWHERE BUT THE DEALERSHIP. WITH THE LAST REPAIR (CLUTCH #3) MY FATHER WAS ALLOWED TO SPEAK TO THE DEALERSHIPS MECHANIC AFTER THE CAR WAS PULLED APART AND CAUGHT THE DEALERSHIP IN A LOT OF LIES BASED ON THE TOTAL DAMAGE DONE TO THE CLUTCH AND SURROUNDING PARTS. THERE WAS NO WAY THAT MUCH DAMAGE COULD HAVE BEEN DONE SIMPLY BY DRIVING THE VEHICLE. THEY GAVE HIM SOME FREE PARTS AND LABOR BUT THE BILL WAS STILL OVER $600 AND THE PROBLEM IS STILL THERE AS EVIDENCED BY THE VEHICLE NOT GOING INTO ANY GEAR NOW. I HAVE READ OVER 100 SIMILAR REPORTS FROM OTHER PEOPLE WHO OWN THE SAME MAKE, MODEL, AND YEAR AS MINE. KIA NEEDS TO BE HELD RESPONSIBLE FOR THIS, NOT THE CUSTOMER. I HAVE BEEN LUCKY SO FAR AS TO NOT HAVE ANYONE INJURED, I DRIVE MY FIVE YEAR OLD DAUGHTER IN THAT CAR, BUT I HAVE BEEN LEFT STRANDED IN SEVERAL NOT NICE NEIGHBORHOODS BECAUSE OF THE CLUTCH FAILURE AND HAVE HAD THE CLUTCH GO OUT WHILE IN THE MIDDLE OF A BUSY INTERSECTION. THE PROBLEM COMES ON SUDDENLY WITH LITTLE TO NO WARNING OF THE CLUTCH HAVING PROBLEMS AND IS A SEVERE SAFETY HAZARD, NOT ONLY TO THE PEOPLE INSIDE THE VEHICLE BUT FOR THE OTHER PEOPLE ON THE ROAD. IF THIS CONTINUES, SOMEONE WILL BE SEVERELY INJURED OR KILLED IF IT HAS NOT HAPPENED ALREADY. PLEASE HELP.

NHTSA complaint #10252925 — an unverified report by a vehicle owner.

at 72,000 miles Mayfield, KY

ENGINE AND ENGINE COOLING:ENGINE

TIMING BELT BROKE AT 72000 MILES WITHOUT WARNING. KIA SAYS CHANGE AT 60000 MILES IN KY, BUT WARRANTY IN CA ALLOW FOR 105000 MILE CHANGE. KIA REFUSED TO HONOR WARRANTY. STRANDED FOR 45 MINUTES. HAD TO PAY DIAGNOSTIC TESTING AT KIA DEALER.

NHTSA complaint #10245348 — an unverified report by a vehicle owner.

at 69,500 miles Greenville, SC

FUEL SYSTEM, GASOLINE

TL*THE CONTACT OWNS A 2003 KIA RIO. WHILE DRIVING AT AN UNKNOWN SPEED AND APPROACHING A STOP, THE VEHICLE STALLED BUT DID NOT SHUT OFF WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER AND DIAGNOSED WITH FUEL PUMP FAILURE. THE FUEL PUMP WAS REPLACED. APPROXIMATELY FOUR MONTHS LATER, THE FAILURE RECURRED. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 75,000 AND FAILURE MILEAGE WAS 69,500.

NHTSA complaint #10234644 — an unverified report by a vehicle owner.

at 112,000 miles Colorado Springs, CO

ENGINE AND ENGINE COOLING:ENGINE

BOUGHT 2003 KIA RIO NEW. IN JAN 2005 AT ABOUT 53,000 MILES I HEARD A RATTLE AT ABOUT 50 MILES PER HOUR. IN A FEW SECONDS THE ENGINE JUST SHUTDOWN (TIMING BELT BROKE WHICH DESTROYED THE ENGINE) KIA REPLACED UNDER WARRANTY. MAY 21 2008 WHILE DRIVING ABOUT 45 MILES PER HOUR WE HEARD A SQUEAL AND AGAIN THE ENGINE SHUTDOWN. COASTED TO A STOP, ONCE AGAIN THE TIMING BELT WHICH MEANS ANOTHER ENGINE (58,000 SINCE THE LAST ENGINE) NO LONGER UNDER WARRANTY (AN ENGINE COST ALMOST AS MUCH AS THE CAR ITSELF).

NHTSA complaint #10228612 — an unverified report by a vehicle owner.

at 74,800 miles Dallas, GA

STRUCTURE:BODY:DOOR

TL*THE CONTACT OWNS A 2003 KIA RIO. AFTER PARKING THE VEHICLE, THE PASSENGER SIDE DOOR FAILED TO OPEN AND THE CONTACT WAS TRAPPED INSIDE. THE DOOR WAS ABLE TO BE OPENED FROM THE OUTSIDE. THE DEALER STATED THAT THE FAILURE WAS UNRECOGNIZABLE. A FEW DAYS LATER, THE DRIVER SIDE DOOR FAILED AS WELL. NO REPAIRS WERE MADE ON THE DOORS. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 74,800.

NHTSA complaint #10202931 — an unverified report by a vehicle owner.

at 52,067 miles Galloway, OH

POWER TRAIN

2003 KIA RIO WITH DEFECTIVE ENGINE. CUSTOMER STATES THAT THE DEALERSHIP TOLD HER THAT A NEW ENGINE WAS PUT IN THE CAR IN JUNE 07 BUT IT CONTINUES TO SMOKE, OVERHEAT AND CUT OFF**CC THE CONSUMER WAS TOLD THE HEAD GASKET NEEDED TO BE REPLACED. THE TAIL LIGHTS WERE INOPERATIVE. THE DEALER REPLACED THE BULBS. THE LIGHTS INSIDE THE VEHICLE WERE INOPERATIVE. THEY REPLACED THE MAIN WIRING HARNESS. THE CONSUMER HAD TO PLACE THE GEAR INTO NEUTRAL, IN ORDER TO START THE VEHICLE. THE DEALER ADJUSTED THE TRANSMISSION RANGE SWITCH. *JB THE CONSUMER STATED THAT HER VEHICLE IS AT THE DEALERSHIP YET AGAIN BEING FIXED. UPDATED 08/23/07.

NHTSA complaint #10199220 — an unverified report by a vehicle owner.