FaultScore

FaultScore report

2016 KIA RIO problems

Owners have filed 110 complaints about the 2016 KIA RIO with NHTSA between 2016 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 4 of 23 worst.

F

FaultScore 81/100

Higher is worse. Measured against the other years of the KIA RIO.

How this is worked out

The numbers

110

Complaints

9

Crashes reported

15

Fires reported

7

Injuries reported

45,000 mi

Median mileage at failure

Half of reported failures happened before this

47%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 70 vs 50 Severity 100 vs 50 Early failure 80 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 70
Against the median year of the KIA RIO. 50 means typical for this model; 100 means roughly double.
Severity — 100
28.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 80
47% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2016 compares with every other KIA RIO

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2016 KIA RIO

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 41 37.3%

0 crashes, 5 fires · median 67,500 mi

Brakes 18 16.4%

2 crashes, 1 fires · median 52,500 mi

1 crashes, 3 fires · median 78,982 mi

Electrical System 8 7.3%

0 crashes, 3 fires · median 35,500 mi

Transmission & Drivetrain 5 4.5%

Median failure at 17,457 miles

Fuel & Propulsion 4 3.6%

0 crashes, 2 fires · median 915 mi

Lights 4 3.6%

Median failure at 80,000 miles

Airbags 4 3.6%

4 crashes, 0 fires · median 51,000 mi

Steering 3 2.7%

1 crashes, 0 fires · median 28,900 mi

Windows, Mirrors & Wipers 2 1.8%

Median failure at 23,500 miles

Body & Structure 2 1.8%

0 crashes, 1 fires · median 16,003 mi

Doors, Latches & Locks 1 0.9%
Seat Belts 1 0.9%

1 crashes, 0 fires

Acceleration & Cruise Control 1 0.9%

Median failure at 34,000 miles

Suspension 1 0.9%

Median failure at 58,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 3 8.8%
1,000 – 9,999 miles 1 2.9%
10,000 – 24,999 miles 9 26.5%
25,000 – 49,999 miles 6 17.6%
50,000 – 74,999 miles 5 14.7%
75,000 – 99,999 miles 2 5.9%
100,000 – 149,999 miles 7 20.6%
150,000+ miles 1 2.9%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Oct 2016 peak 11 Jun 2026

NHTSA investigations into the 2016 KIA RIO

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

AQ23002 Opened 17 Nov 2023 Still open SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai and Kia ABS Module Fires

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543,...

Recalls on the 2016 KIA RIO

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

23V652000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

23V594000

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."

Risk: A person inside the trunk compartment may become trapped, increasing their risk of injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2023529 276,225 units in Canada

Brakes

Issue: On certain vehicles, the brake hydraulic electronic control unit (HECU) could short circuit. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuse(s) for the HECU. Kia recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.

Recall 2023476 17,615 units in Canada

Structure

Issue: On certain vehicles, a part in the trunk release latch could fail. If this happens, the emergency trunk release located inside the trunk compartment may not work properly. This could prevent a person that is trapped inside the trunk from opening it. Safety Risk: If a person is closed inside the trunk compartment, they may not be able to get out. This could create a risk of injury. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to replace the trunk latch base subassembly.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Mishawaka, IN Fire

UNKNOWN OR OTHER

I was driving when my Kia stalled and shut off but was still playing music and driving. So I pulled over and then my Kia caught on fire and went up in flames.

NHTSA complaint #11669451 — an unverified report by a vehicle owner.

Mishawaka, IN Fire

ELECTRICAL SYSTEM

I was driving when my Kia stalled and shut off but was still playing music and driving. So I pulled over and then my Kia caught on fire and went up in flames.

NHTSA complaint #11669451 — an unverified report by a vehicle owner.

Mishawaka, IN Fire

ENGINE

I was driving when my Kia stalled and shut off but was still playing music and driving. So I pulled over and then my Kia caught on fire and went up in flames.

NHTSA complaint #11669451 — an unverified report by a vehicle owner.

Meridian, ID Crash

SERVICE BRAKES

We were doing a lot of stop and go driving in warm weather. I noticed braking seemed to be normal at first but just before the accident I press the brake and the pedal went to the floor and the vehicle wouldn’t . I hit the car in front of me. My vehicle was presumably totaled. There was lots of fluids on the floor.

NHTSA complaint #11592853 — an unverified report by a vehicle owner.

at 45,000 miles Ocala, FL Crash

STEERING

The contact owns a 2016 Kia RIO LX . The contact stated while driving 15 MPH, the contact could not see and it was difficult to steer the wheel causing the vehicle to slide into a ditch. The contact stated the Tire Pressure Monitoring System and Anti-lock Brake light was illuminated. The contact was able to drive the vehicle out of the ditch to the residence and later to the dealer. There was no physical injuries, however the contact sustain emotional trauma. The police was not called. The dealer stated the Steering Angle Sensor had a dtc1259 code . The vehicle was repaired, replacing the subframe and the control driver front lower control arm. The manufacturer was not made aware of the issue yet. The approximate failure mileage was 45,000.

NHTSA complaint #11568073 — an unverified report by a vehicle owner.

at 45,000 miles Ocala, FL Crash

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

The contact owns a 2016 Kia RIO LX . The contact stated while driving 15 MPH, the contact could not see and it was difficult to steer the wheel causing the vehicle to slide into a ditch. The contact stated the Tire Pressure Monitoring System and Anti-lock Brake light was illuminated. The contact was able to drive the vehicle out of the ditch to the residence and later to the dealer. There was no physical injuries, however the contact sustain emotional trauma. The police was not called. The dealer stated the Steering Angle Sensor had a dtc1259 code . The vehicle was repaired, replacing the subframe and the control driver front lower control arm. The manufacturer was not made aware of the issue yet. The approximate failure mileage was 45,000.

NHTSA complaint #11568073 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Steilacoom, WA

EXTERIOR LIGHTING

I am filing this complaint regarding a persistent low beam headlight failure on my 2016 Kia Rio that has not been resolved after a paid repair at an authorized Kia dealership. The low beam headlights on my vehicle stopped functioning. I brought the vehicle to Car Pros Kia in [XXX] for diagnosis and repair on XXX.. The dealership diagnosed the issue as a faulty Body Control Module (BCM) and replaced it on XXX. The dealership released the car to me with a 25-point inspection reading that all exterior lights were functional. The repair did not fix the problem — my low beams remain non-functional. I returned the vehicle on May 15th, 2026 so they can remedy the repair. They released my vehicle to me a second time with no functioning low-beam headlights. On XXX, the dealership is now quoting $3,205.01 for a wiring harness replacement as a third repair attempt, with no acknowledgment that the original diagnosis was incorrect. My vehicle was returned to me in an unsafe condition following a paid repair. Non-functional low beams are a safety hazard, particularly for nighttime driving. I am aware that Kia has a documented history of headlamp low beam connector wiring harness failures across multiple models, including extended warranty coverage and TSB ELE179 issued for similar issues in other Kia vehicles. I am requesting this complaint be added to the record for the 2016 Kia Rio. If other owners are experiencing similar issues, I believe this warrants investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11742052 — an unverified report by a vehicle owner.

French Camp, CA

EXTERIOR LIGHTING

I am filing a complaint regarding repeated failures of the LED tail light assemblies on my 2016 Kia Rio. This vehicle uses combination tail lights that include both standard bulbs and integrated LED brake lights. The LED portion has failed multiple times over the life of the vehicle. I am now experiencing failure again, requiring replacement of multiple tail light assemblies. Each assembly costs approximately $400, and my vehicle requires four total units. This results in a significant repair cost for what should be a long-lasting component. LED lighting is widely expected to last far longer than traditional bulbs, and repeated failure raises concerns about product reliability and safety. The failure is intermittent and occurs at the brake light function. At times, the brake light does not illuminate unless the connector is physically manipulated. This creates a serious safety hazard, as following drivers may not be properly alerted when braking. This is not normal wear and tear. Brake lights are a critical safety system, and failure of sealed LED assemblies—especially more than once—suggests a design or manufacturing defect. I am requesting that this issue be reviewed for potential defect investigation, as other owners may be experiencing similar failures with these LED tail light systems. Vehicle Information: * Make: Kia * Model: Rio * Year: 2016 * Trim: SX * Component: Rear Tail Light / Brake Light (LED combo Assembly) I contacted Kia Customer Care regarding this issue and was advised to take the vehicle to a dealership and pay for a diagnostic inspection, with no guarantee that any repair would be covered. Given the repeated nature of this failure, the high cost of the assemblies, and the serious safety concerns for drivers, passengers and others on the road, this response is concerning. Thank you for your attention to this safety concern.

NHTSA complaint #11735244 — an unverified report by a vehicle owner.

Swannanoa, NC

ENGINE

My car is experiencing excessive oil consumption. Upon inspection, it was determined that the issue lies with my catalytic converter. I have discovered that this problem has been reported in other Kia vehicles. The information I found suggests that the oil I am using is being bypassed by the catalytic converter, which indicates a potential issue with the Kia car’s design. Engine light won’t go off

NHTSA complaint #11700990 — an unverified report by a vehicle owner.

at 50,000 miles Wilmington, DE

ENGINE AND ENGINE COOLING

The contact owns a 2016 Kia Rio. The contact stated that while inspecting the vehicle, it was discovered that there was no oil on the dipstick. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. An oil consumption test was performed; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,000.

NHTSA complaint #11690274 — an unverified report by a vehicle owner.

at 126,000 miles Latrobe, PA

ENGINE AND ENGINE COOLING

The contact owns a 2016 Kia Rio. The contact stated that upon driving from a complete stop, the vehicle failed to exceed 2-3 MPH. There was no warning light illuminated. The contact was able to drive to the residence. The Ford dealer where the vehicle was purchased arranged for the vehicle to be picked up at the residence. The Ford dealer informed the contact that the mechanic and the Kia dealer where the vehicle was taken could not determine the cause of the failure. The contact then took the vehicle to an independent mechanic, where it was determined that the catalytic converter was clogged and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.

NHTSA complaint #11689368 — an unverified report by a vehicle owner.

Mishawaka, IN Fire

UNKNOWN OR OTHER

I was driving when my Kia stalled and shut off but was still playing music and driving. So I pulled over and then my Kia caught on fire and went up in flames.

NHTSA complaint #11669451 — an unverified report by a vehicle owner.

Mishawaka, IN Fire

ELECTRICAL SYSTEM

I was driving when my Kia stalled and shut off but was still playing music and driving. So I pulled over and then my Kia caught on fire and went up in flames.

NHTSA complaint #11669451 — an unverified report by a vehicle owner.

Mishawaka, IN Fire

ENGINE

I was driving when my Kia stalled and shut off but was still playing music and driving. So I pulled over and then my Kia caught on fire and went up in flames.

NHTSA complaint #11669451 — an unverified report by a vehicle owner.

Studio City, CA

UNKNOWN OR OTHER

My car is consuming a lot of oil and I have to add it on a weekly basis. The catalytic converter has already been replace once and is on the verge of having to be replaced again because of this issue. I just bought the vehicle last year. I see that there was a previous campaign with this same issue. See campaign NHTSA ID: 23V-652000. I am wondering why my vehicle was not part of it. Please advise next steps to remedy this safety issue on the 2018 KIA Rio models.

NHTSA complaint #11648356 — an unverified report by a vehicle owner.

Studio City, CA

ENGINE

My car is consuming a lot of oil and I have to add it on a weekly basis. The catalytic converter has already been replace once and is on the verge of having to be replaced again because of this issue. I just bought the vehicle last year. I see that there was a previous campaign with this same issue. See campaign NHTSA ID: 23V-652000. I am wondering why my vehicle was not part of it. Please advise next steps to remedy this safety issue on the 2018 KIA Rio models.

NHTSA complaint #11648356 — an unverified report by a vehicle owner.

Newport, OR

UNKNOWN OR OTHER

This vehicle is burning oil at an alarming rate: at least 1 quart per tank of gas, approximately 340 miles. No oil light comes on in the dash, even if the engine gets ran to dry. Kia accepts this and claims the vehicle is fine. Even with extended warranty coverage, I’m on month 8 now of trying to get this car fixed with Kia shops and now the catalytic converter is failing. Finally the car has displayed its first check engine code.

NHTSA complaint #11638933 — an unverified report by a vehicle owner.

Newport, OR

ENGINE

This vehicle is burning oil at an alarming rate: at least 1 quart per tank of gas, approximately 340 miles. No oil light comes on in the dash, even if the engine gets ran to dry. Kia accepts this and claims the vehicle is fine. Even with extended warranty coverage, I’m on month 8 now of trying to get this car fixed with Kia shops and now the catalytic converter is failing. Finally the car has displayed its first check engine code.

NHTSA complaint #11638933 — an unverified report by a vehicle owner.

Dundee, FL

ENGINE

I got an oil change right after the car overheated and I believe the engine is blown now. I don’t understand how all this can happen after an oils change.

NHTSA complaint #11628954 — an unverified report by a vehicle owner.

at 25,000 miles San Juan, PR

VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR

The contact owns a 2016 Kia Rio. The contact stated while driving at various speeds, the interior rearview center mirror failed to remain in place after manually being positioned. The local dealer was contacted; however, the contact was informed that the warranty had expired after 5 years from the manufactured date. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.

NHTSA complaint #11624943 — an unverified report by a vehicle owner.

Lenexa, KS

ENGINE

Vehicle burning through excessive amounts of oil. Check engine light came on and car was making a loud ticking noise and knock. Dealership confirmed the vehicle will need a new engine. Kia Corporate denied replacement because vehicle is out of warranty. Reported problem to Kia before warranty expired and was still denied.

NHTSA complaint #11601816 — an unverified report by a vehicle owner.

Mackinaw, IL

STEERING

What component or system failed or malfunctioned, and is it available for inspection upon request? Complete engine lockup during operation at speed which caused steering and braking to be greatly hampered. How was your safety or the safety of others put at risk? The engine failed on a 4-lane highway in traffic which could have easily caused a high-speed accident since the car extremely decelerated and lost power steering and braking in order to get out of traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes confirmed by an independent service center which told me it was either a cylinder rod or a lower engine bearing failure. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the manufacture KIA has a recall on other models in this year range but not the RIO. The other models have a similar engine failure caused by a faulty cylinder rod bearing. The RIO has never been added to this recall list, but it should be because it looks like the engine issues are also on this model in the same time frame. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, they only came on when the engine failed. Then every warning light appeared.

NHTSA complaint #11601480 — an unverified report by a vehicle owner.

Mackinaw, IL

ENGINE

What component or system failed or malfunctioned, and is it available for inspection upon request? Complete engine lockup during operation at speed which caused steering and braking to be greatly hampered. How was your safety or the safety of others put at risk? The engine failed on a 4-lane highway in traffic which could have easily caused a high-speed accident since the car extremely decelerated and lost power steering and braking in order to get out of traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes confirmed by an independent service center which told me it was either a cylinder rod or a lower engine bearing failure. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the manufacture KIA has a recall on other models in this year range but not the RIO. The other models have a similar engine failure caused by a faulty cylinder rod bearing. The RIO has never been added to this recall list, but it should be because it looks like the engine issues are also on this model in the same time frame. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, they only came on when the engine failed. Then every warning light appeared.

NHTSA complaint #11601480 — an unverified report by a vehicle owner.

Mackinaw, IL

SERVICE BRAKES

What component or system failed or malfunctioned, and is it available for inspection upon request? Complete engine lockup during operation at speed which caused steering and braking to be greatly hampered. How was your safety or the safety of others put at risk? The engine failed on a 4-lane highway in traffic which could have easily caused a high-speed accident since the car extremely decelerated and lost power steering and braking in order to get out of traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes confirmed by an independent service center which told me it was either a cylinder rod or a lower engine bearing failure. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the manufacture KIA has a recall on other models in this year range but not the RIO. The other models have a similar engine failure caused by a faulty cylinder rod bearing. The RIO has never been added to this recall list, but it should be because it looks like the engine issues are also on this model in the same time frame. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, they only came on when the engine failed. Then every warning light appeared.

NHTSA complaint #11601480 — an unverified report by a vehicle owner.

Meriden, CT

UNKNOWN OR OTHER

I was parked in ghe parking lot and went into the store and came back to my car and starting then it was not getting started i tried many times even though it was like battery dead and i call my insurance company and asked for roadside assistance amd they tried using jump start evne though it was not starting so with the help of other sources i tried to rotate crankshaft manually it was stucked and not rotating so i thought it was engine sezied.

NHTSA complaint #11594706 — an unverified report by a vehicle owner.

Meriden, CT

ENGINE

I was parked in ghe parking lot and went into the store and came back to my car and starting then it was not getting started i tried many times even though it was like battery dead and i call my insurance company and asked for roadside assistance amd they tried using jump start evne though it was not starting so with the help of other sources i tried to rotate crankshaft manually it was stucked and not rotating so i thought it was engine sezied.

NHTSA complaint #11594706 — an unverified report by a vehicle owner.

Meridian, ID Crash

SERVICE BRAKES

We were doing a lot of stop and go driving in warm weather. I noticed braking seemed to be normal at first but just before the accident I press the brake and the pedal went to the floor and the vehicle wouldn’t . I hit the car in front of me. My vehicle was presumably totaled. There was lots of fluids on the floor.

NHTSA complaint #11592853 — an unverified report by a vehicle owner.

at 110,000 miles Columbia, MO

ENGINE AND ENGINE COOLING

The contact owns a 2016 Kia Rio. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact stated that the vehicle had an abnormal burning oil odor in the cabin of the vehicle. The contact drove the vehicle to an independent mechanic who checked the vehicle and determined that the spark plugs needed to be replaced. The vehicle was repaired. The contact stated that the check engine warning light illuminated again. The contact drove the vehicle back to another independent mechanic who checked the engine and determined that engine oil needed to be added. The vehicle was repaired. The mechanic informed the contact to check the oil level every week. The contact stated was adding a quart or more of engine oil every two weeks. The manufacturer was informed of the failure. The failure mileage was approximately 110,000.

NHTSA complaint #11589661 — an unverified report by a vehicle owner.

at 115,000 miles Wonder Lake, IL

ELECTRICAL SYSTEM

The car would constantly stall, would need to jiggle ignition to get car to turn over. burn oil EXTREMELY. would foul spark plugs around 20k-30kmiles. , coolant would get burned and get shot out to the exhaust area, and finally the car would have smoke coming out of the engine bay after driving for a distance of 15-30 miles while also getting terrible MPG. Car on average should get 38mpg highway and 27mpg city. This car was getting about 20-22mpg highway and 16-20mpg city.

NHTSA complaint #11589184 — an unverified report by a vehicle owner.

at 115,000 miles Wonder Lake, IL

ENGINE

The car would constantly stall, would need to jiggle ignition to get car to turn over. burn oil EXTREMELY. would foul spark plugs around 20k-30kmiles. , coolant would get burned and get shot out to the exhaust area, and finally the car would have smoke coming out of the engine bay after driving for a distance of 15-30 miles while also getting terrible MPG. Car on average should get 38mpg highway and 27mpg city. This car was getting about 20-22mpg highway and 16-20mpg city.

NHTSA complaint #11589184 — an unverified report by a vehicle owner.

Las Vegas, NV

SERVICE BRAKES, HYDRAULIC

The contact owns a 2016 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11584777 — an unverified report by a vehicle owner.