The front passenger seat, occupant detection system wiring harness was never repaired by the dealer I had taken the vehicle to the dealer several years ago and he gave me a $8000 estimate to replace the electrical system!
NHTSA complaint #11709403 — an unverified report by a vehicle owner.
We have had multiple seat latches fail on our vehicle. We have attempted to WD40 the mechanism and have ensured there is nothing in the tract but the second row passenger seat as well as the larger drivers side third row seat are not latching onto the tract. The mechanism moved freely but they are not latching into place. I had submitted a safety recall claim for our second row seat a while back as it created a significant safety issue with our child in the seat. Now the rear seat is having a similar problem. The biggest issue is that it will seem that it is latching and then during times of safety concerns (occupied while driving) it unlatches. My son was sitting in the rear and lurched with the latch causing him to bite his tongue. The second row seat has yet to be fixed, and moved around while driving further causing a safety concern.
NHTSA complaint #11575069 — an unverified report by a vehicle owner.
I have the air bag indicator light and the diagnostic codes consistent with NHTSA Campaign Number 19V109, Kia Recall Number SC175. The recall mentions the wiring harness being damaged and my harness is damaged, with two wires severed. However, because my vehicle was manufactured 2 months after the recall cutoff date, Kia believes this recall does not pertain to my vehicle. I believe otherwise.
NHTSA complaint #11525832 — an unverified report by a vehicle owner.
Driver seat just broke from the slide frame seat just falls back and is not safe to drive the seat is very badly designed should not have broken.also sliding door driver's side got lock were it doesn't open at all.
NHTSA complaint #11494549 — an unverified report by a vehicle owner.
I have already submitted a claim regarding my passenger side middle seat not locking into the track and having a significant safety concern. On July 1st my sister in law was sitting in the back (middle drivers side captains chair this time) while driving and attempted to move the seat forward slightly to make more room in the back. After she pulled up the lever the seat would not latch onto the track and started to slide back and forth freely. I had to pull over slowly so she would slam forward and after many unsuccessful attempts finally was able to get the seat to stay in a fixed position so we could continue driving. Once again this is a huge safety concern for the vehicle and has now happened on both sides. We cannot use our passenger side captains chair at all because of this issue.
NHTSA complaint #11473083 — an unverified report by a vehicle owner.
The passenger side second row outside seat is not latching into place appropriately and thus slides forward and back in the track upon breaking or accelerating. We did not know it became faulty until my 5 year old was seated while driving and upon vehicle breaking his chair flew forward in the track and jolted him. He nearly face planted into the front seat, and if we were driving any faster and needed to suddenly stop for something to avoid collision, or god forbid, been in an accident, I have no doubt he would have been. My husband has been attempting to find the exact reason but he can’t tell yet if it is some sort of spring mechanism failure or if there is another explanation. That seat is 100% not safe for use until it is fixed and continues to slide back and forth in the track whether or not it is occupied. The issue is available for inspection upon request, however my husband has to take the track off in order to remove the chair so it isn’t flying all over when driving.
NHTSA complaint #11462919 — an unverified report by a vehicle owner.
MY 2017 KIA SEDONA PASSENGER SIDE SEAT BELT SIGN WAS FLASHING AND AIR BAG WARNING RED LIGHT WAS TURN ON. ACCORDING TO THE MANUAL AIR BAG ON PASSENGER SIDE MAY NOT WORK PROPERLY. IT'S KEEP GOING ON AND OFF ON MY DASH.
NHTSA complaint #11404787 — an unverified report by a vehicle owner.
BOUGHT A VAN THE NEXT DAY MY BREAKS WERE METAL ON METAL. I FOUND OUT IT WAS FLOODED. THE SECOND DAY THE KEY STUCK IN THE IGNITION, THE MIDDLE SEATS GOT STUCK AND WILL NOT FOLD UP. THE DEALER SAID THEIR MECHANIC WENT ALL OVER THE VAN AND SAID IT WAS IN GOOD CONDITION. THE CALIPERS ARE IN VERY BAD SHAPE. HE SAID THEY NEED REPLACED SOON.*DT
NHTSA complaint #11383060 — an unverified report by a vehicle owner.
NINE TIMES OUT OF TEN THE THIRD ROW SEAT DOESN'T LATCH PROPERLY. USUALLY ONE SIDE WILL LATCH SECURELY AND THE OTHER WON'T. THEN IT GETS STUCK. SUPER DANGEROUS AND NEEDS TO BE RECALLED ASAP. VEHICLE HAS 3600 MILES ON IT NOW AND HAS BEEN HAPPENING SINCE WE PURCHASED IT NEW.
NHTSA complaint #11353557 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 KIA SEDONA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND SHUT OFF THE FRONT PASSENGER SIDE SEAT HAD EXPERIENCED A FIRE AND MELTED. THE CONTACT DISCOVERED SMOKE AND SOOT PRESENT INSIDE THE VEHICLE AND A BURN HOLE IN THE PASSENGER SEAT. NO POLICE REPORT WAS TAKEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER ROCK RIVER KIA (226 NORTH ALPINE RD. ROCKFORD IL) WHERE THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE CONTACT INDICATED THAT THE FRONT DRIVER SIDE SEAT HAD LATER ALSO EXPERIENCED BURNING. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11339374 — an unverified report by a vehicle owner.
WE PURCHASED BRAND NEW A 2016 KIA SEDONA FROM THE DEALERSHIP. WITHIN THE 2 YEARS WE OWNED IT WE HAD TO TAKE IT INTO THE DEALERSHIP FOUR TIMES BECAUSE THE AIRBAG LIGHT WOULD COME ON AND STAY ON, OR WOULD FLICKER OFF AND ONE AS I WAS DRIVING DOWN THE ROAD. THEY FOUND IT TO BE AN ISSUE WITH THE PASSENGER AIRBAG. THEY REPAIRED IT THE FIRST THREE TIMES AND THE LIGHT WOULD STAY OFF FOR A WHILE. THE FOURTH TIME WE TOOK IT IN THEY SAID THEY WERE GOING TO TRY REPLACING THE WHOLE SEAT TO SEE IF THAT HELPED. WE DECIDED THAT WE DIDN'T WANT TO RISK IT HAPPENING AGAIN AS THE VAN WAS LESS THAN 2,000 MILES FROM BEING OUT OF WARRANTY. SO, WE TRADED IT IN FOR A 2018 KIA SEDONA WHICH NOW, AT 1400 MILES, HAS THE SAME ISSUE! WE HAVE ALREADY TAKEN IT IN TWICE TO THE HAVE ISSUE REPAIRED. WHAT ARE THE ODDS OF HAVING THE EXACT SAME ISSUE?
NHTSA complaint #11183514 — an unverified report by a vehicle owner.
WE PURCHASED BRAND NEW A 2016 KIA SEDONA FROM THE DEALERSHIP. WITHIN THE 2 YEARS WE OWNED IT WE HAD TO TAKE IT INTO THE DEALERSHIP FOUR TIMES BECAUSE THE AIRBAG LIGHT WOULD COME ON AND STAY ON, OR WOULD FLICKER OFF AND ONE AS I WAS DRIVING DOWN THE ROAD. THEY FOUND IT TO BE AN ISSUE WITH THE PASSENGER AIRBAG. THEY REPAIRED IT THE FIRST THREE TIMES AND THE LIGHT WOULD STAY OFF FOR A WHILE. THE FOURTH TIME WE TOOK IT IN THEY SAID THEY WERE GOING TO TRY REPLACING THE WHOLE SEAT TO SEE IF THAT HELPED. WE DECIDED THAT WE DIDN'T WANT TO RISK IT HAPPENING AGAIN AS THE VAN WAS LESS THAN 2,000 MILES FROM BEING OUT OF WARRANTY. SO, WE TRADED IT IN FOR A 2018 KIA SEDONA WHICH NOW, AT 1400 MILES, HAS THE SAME ISSUE! WE HAVE ALREADY TAKEN IT IN TWICE TO THE HAVE ISSUE REPAIRED. WHAT ARE THE ODDS OF HAVING THE EXACT SAME ISSUE?
NHTSA complaint #11183515 — an unverified report by a vehicle owner.
THE DRIVER'S SEAT BECAME UNSECURED ON THE FRONT SIDE, SO ONLY THE REAR OF THE DRIVER'S SEAT IS SECURED IN PLACE. IF I LEAN BACK OR ACCELERATE QUICKLY THE ENTIRE SEAT TILTS BACK. INITIALLY THIS OCCURRED WHEN I WAS STOPPED, AS I LEANED BACK TO REACH INTO MY POCKET TO GRAB MY WALLET. BUT NOW IT WON'T REFASTEN, SO IT OCCURS WHEN STATIONARY OR IN MOTION.
NHTSA complaint #11101099 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 KIA SEDONA. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S SEAT BACK RECLINED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KIA OF DES MOINES (4475 MERLE HAY RD, DES MOINES, IA 50310), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD HELP WITH THE REPAIR COST. THE FAILURE MILEAGE WAS 109,000.
NHTSA complaint #11083436 — an unverified report by a vehicle owner.
THE BACK SEAT WILL NOT CLIP DOWN AND THE MIDDLE SEAT BELT WILL NOT RETRACT BACK. YOU CANNOT SIT IN THE BACK SEAT BECAUSE IT WILL NOT CLAMP TO THE FLOOR
NHTSA complaint #11003395 — an unverified report by a vehicle owner.
MY MOTHER AND HER FRIEND WERE DRIVING APPROX. 35 MILES PER HOUR WHEN THE RIGHT REAR WHEEL WENT OFF THE ROAD CAUSING THEM TO GO INTO THE FRYING PAN RIVER IN BASALT, CO. THERE WAS APPROX. 42.1 DEGREE SLOPE. MY MOTHER WAS THE PASSENGER. WE RETRIEVED HER PICTURES AND VIDEO. SHE WAS VIDEO TAPING WITH HER CELL PHONE AT THE TIME OF THE ACCIDENT. THE PASSENGER WINDOW WAS DOWN. SHE SAID, "OH [XXX]", AND APPEARED TO REACH TO REMOVE HER SEATBELT. THEY WENT INTO THE RIVER. THEY WERE FOUND AT 4:30 PM WITH CAR SUBMERGED IN WATER AND BOTH DROWNED. NO DAMAGE TO THE CAR. THE SIDE AIRBAGS HAD GONE OFF AND THE FRONT WINDOWS WERE UP WITH THE AIRBAGS STICKING OUT WHEN THEY WERE FOUND. THE FRONT AIRBAGS DID NOT GO OFF. MY CONCERN IS THAT MY MOM KNEW SHE WOULD GET OUT BUT WHEN SHE TOOK A DEEP BREATH THE AIRBAGS KNOCKED HER AIR OUT. AND WE KNOW THE WINDOWS WERE DOWN BUT WENT UP. IF THE ELECTRICAL SHORTED OUT FROM BEING UNDER WATER, WHY DID THE WINDOWS GO UP AND NOT STAY WHERE THEY WERE, WHICH WAS OPEN. ALSO, THE DRIVERS SEAT MOVED FORWARD AFTER GOING INTO THE WATER. AND WE QUESTION IF AIRBAGS WENT OFF TO EARLY. BOTH THE AIR BAGS DEPLOYING AND WINDOWS GOING UP IMPEDED MY MOM GETTING OUT. THE POLICE REPORT SEEMS TO QUESTION WHY THE AIRBAGS WENT OFF ALSO. THERE WAS A REPORT THAT ANOTHER KIA SEDONA WAS DRIVING DOWN THE FREEWAY AND ALL THE DOORS FLEW OPEN. I'M WORRIED THAT WE WILL START SEEING MORE AND MORE ELECTRICAL PROBLEMS WITH KIA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10903653 — an unverified report by a vehicle owner.
SHORTLY AFTER WARRANTY EXPIRED (EARLY 2012), THE AIR BAG LIGHT WENT ON OUR KIA SEDONA. I TOOK THE VAN TO OUR LOCAL KIA DEALER TO CHECK AND THEY TOLD ME THAT IT WAS THE WEIGHT CLASSIFICATION SEAT SENSOR ASSEMBLY (PART 88610 - $1399.75 AT THAT TIME) THAT HAD TO BE REPLACED. AFTER LABOR COST AND TAXES IT WOULD BE $2022!! KIA WAS HAVING SOME RECALLS AROUND THAT TIME, BUT NONE TO ADDRESS THIS ISSUE. THE MAIN REASON WE BOUGHT THIS VAN FOR OUR FAMILY WAS BECAUSE OF HIGH SAFETY RATINGS INVOLVING ALL THE AIRBAGS. NOW WE ARE DRIVING WITHOUT AIRBAGS AND PRAYING FOR EXTRA ANGELS AROUND THE VAN WHEN WE HAVE TO GO ON THE HIGHWAY. WE WOULD LIKE TO TAKE LONG ROAD TRIPS, BUT THAT SEEMS TOO DANGEROUS WITHOUT AIRBAGS. PLEASE INVESTIGATE AND YOU WILL FIND OUT IT IS A COMMON ISSUE WITH THIS MAKE AND MODEL. KIA NEEDS TO STEP IT UP AND FIX THIS ISSUE; LIVES ARE AT STAKE. THANK YOU!
NHTSA complaint #10850528 — an unverified report by a vehicle owner.