The first of four tire failures (all the same DOT Number) of the OEM tires that were on the 2021 Kia Sedona when purchased in April, 2021. The first tire belt broke when on an approximate 1000 mile drive and was replaced on an emergency basis on January 24, 2024 with 16,760 miles on the vehicle. The second tire belt broke on the trip home and was replaced on an emergency basis on March 8, 2024 with 18,927. After arriving home, the tires were inspected, found to have defective belts and were replaced with a warranty adjustment by Discount Tire in Oswego with 19,191 miles. Kumho has still not honored the warranty by sending checks for the first two defective tires. (Can't find receipt from warranty replacement by Discount Tires but will continue looking. Have many photos of defective tire if desired.)
NHTSA complaint #11591931 — an unverified report by a vehicle owner.
The contact owns a 2021 Kia Sedona equipped with Kumho Tires, Tire Line: Crugen, Tire Size :235/65/R17, DOT Number: (N/A). The contact stated that while driving 80 MPH, there was an abnormal vibration coming from the tires. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed of tread separation to the driver’s and passenger’s side rear tires. The tires were replaced. The tires were the original tires. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11537443 — an unverified report by a vehicle owner.
TIRE SEZE 235/60 R 18 103H - Tires are original equipment on our 2019 KIA Sedona. Only 16000 miles on tires. Had vehicle to dealership a few weeks before incident and tires rotated and tires were OK. Did a family trip from New Jersey to Florida. On the way home vehicle started shaking really bad. Hard to control vehicle. This was during the night driving at high speed on interstate I-95. I got out and looked at vehicle at rest stops in the middle of the night and saw nothing wrong...so I slowed down to minimum speed all the way home from North Carolina to our home in Cherry Hill NJ. Took vehicle to dealer and was informed that there was a problem with tire. Uneven Cupping around the bead of the wheel. Tried to balance. Tire was not mounting properly on rim. Rim is not bent or uneven. Tried to contact Kumho and opened an incident but was told my KIA dealer had to provide information, which they did, however Kumho refused to help out with the cost of the new tire ($261.67). I could have had a serious accident on the way home with a tire that only had 16000 miles on it. I am still in possession of the tire if you need to see it
NHTSA complaint #11515386 — an unverified report by a vehicle owner.
Tires were manufactured on 41st week of 2018 equipped as OE tires on my 2019 kia Sedona. All 4 tires has started to developed dry rot way before the tread is even at 50 percent. I'm located in Bay area (northern California) and the weather is non extreme (no snow, no triple digit heat) and the tires already show defects. Contacted kumho about issue and they gave me a runaround, instructing me to visit kia dealership to confirm the tires is dry rotted. Kia did confirm the tire is dry rotted and provided a work order stating this fact. Kumho at first deny the claim stating that it has pass the 4 year manufacturer warranty which is not true due to tire were manufactured on 41st week of 2018 as stated on the tire sidewall. After bringing the fact and evidence to BBB, kumho agreed to accept the warranty, but now are delaying the process for unknown reason. The vehicle is still equipped with the unsafe tires that I transport my family in.
NHTSA complaint #11470427 — an unverified report by a vehicle owner.
my new kumo ho7 235-60-r18, tire fell apart on road trip from fl. to wi. had service done in Clarksville tenn. kia dealership on july 12th 2021. tire had to be replaced. odometer read 5,711 now another tire failed replaced jan. 22nd odometer read 11,765
NHTSA complaint #11448844 — an unverified report by a vehicle owner.
ON JUNE 5, 2020 AND JUNE 14, 2020, RESPECTIVELY, TWO YOKOHAMA YK580 225/70R16 TIRES INSTALLED ON MY VEHICLE EXPERIENCED VIOLENT TREAD SEPARATION. THE TIRES WERE APPROXIMATELY 4 YEARS OLD WITH LESS THAN 30,000 MILES ON THEM (THE WARRANTY IS FOR 60,000 MILES). ONE EVENT OCCURRED WHILE DRIVING AT 70 MPH. BOTH TREAD SEPARATION EVENTS CAUSED DAMAGE TO THE VEHICLE, THE REPAIR OF WHICH WAS ESTIMATED AT $3,195. MORE IMPORTANTLY, THE EVENTS PUT THE SAFETY OF MY FAMILY AT RISK. YOKOHAMA REFUSED TO ASSUME RESPONSIBILITY DUE TO THE TIRES BEING UNAVAILABLE FOR FORENSIC EXAMINATION. THIS WAS IN SPITE OF MY PROVIDING PHOTOGRAPHS OF BOTH EVENTS CLEARLY SHOWING TREAD SEPARATION HAD OCCURRED. I GUESS YOKOHAMA EXPECTED ME TO CARRY TWO DAMAGED TIRES BACK FROM THE VACATION (AND LEAVE MY FAMILY BEHIND TO NOT OVERLOAD THE VEHICLE?).
NHTSA complaint #11348695 — an unverified report by a vehicle owner.
2017 KIA SEDONA OEM TIRES KUMHO CRUGEN 235/65R17 104H X 4 ALL FACTORY INSTALLED TIRES REPLACED DUE TO VIBRATION/ SAFETY CONCERNS DUE TO BELT SEPARATION IN 2019 WITH 2 WITH LESS THAN 20K REMAINING 2 WITH LESS THAN 30K. REPLACED X 4 WITH IDENTICAL SIZE MAKE AND MODEL. 1/21/2020 EXPERIENCED NON REPAIRABLE TIRE FAILURE DUE TO BELT SEPARATION/ RUPTURE ON TREAD SURFACE. APPROX 40K MILES ON AFFECTED TIRE WITH USABLE TREAD LEFT. TRYING TO FILL OUT THIS FORM TO ENCOMPASS A HISTORY OF 5 TIRE FAILURES FOR BELT SEPARATION OVER AN 18 MONTH PERIOD FOR A LINE OF TIRES PRODUCED OVER THREE YEARS IS CONFUSING, THANKS
NHTSA complaint #11301128 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2018 KIA SEDONA EQUIPPED WITH KUMHO CRUGEN PREMIUM TIRES, SIZE: 235/65R17 (NA). WHILE DRIVING 60 MPH, THE STEERING WHEEL SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIRE TREAD SEPARATED. THE DEALER WAS CONTACTED, BUT NO FURTHER ASSISTANCE WAS OFFERED. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 19,040 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11241300 — an unverified report by a vehicle owner.
ON FEB. 25, 2018, WE PURCHASED A 2003 KIA SEDONA VAN FROM CITY START AUTO SALES IN PARADISE, CA. ALL FOUR TIRES AND THE SPARE WERE GOODYEAR INTEGRITY 215/70R15. THE TIRES READ MAX. PSI 44, BUT THE VAN SAID TO RUN AT 35 PSI. SO, ONCE A WEEK ON A COOL MORNING (BETWEEN 68-75 DEGREES OUTSIDE WITHOUT IT HAVE BEEN DRIVEN), MY WIFE OR I WOULD MAKE SURE THE TIRES WERE 34-35 PSI. DURING THIS 3 MONTH PERIOD, WE NOTICED NOTHING WRONG WITH THE TIRES. ON MAY 31, 2018, I WAS DRIVING FROM MY HOUSE IN MAGALIA, CA TO CHICO, CA. JUST AS I STARTED TO MERGE ONTO HWY 99 IN CHICO, I HEARD A THUMPING SOUND, THEN A BANG--TWICE. I IMMEDIATELY PULLED OVER AND SAW 2 TIRES HAD COMPLETELY BLOWN OUT AND ONE WAS SERIOUSLY SHOWING THE METAL BELT. I HAD TO PAY TO GET A TOW TRUCK OUT AND IMMEDIATELY PURCHASE 4 NEW TIRES. WE'VE HAD A LITTLE WORK DONE ON THE REAR-LEFT FENDER CONTINUED TO HAVE WEIRD SOUNDS COMING FROM THE LEFT REAR WHERE THE WORST BLOW OUT HAPPENED. I JUST HAVEN'T HAD TIME TO TAKE IT IN YET. I KNOW IT WAS HOTTER IN CHICO THAN AT MY HOME, BUT IT WAS PROBABLY IN THE UPPER 80'S AT THAT TIME. I HAD NO WARNING AND IF IT HAPPENED WHEN I WAS ON THE FREEWAY, IT WOULD'VE BEEN A DISASTER. THE TIRE COMPANY SHOWED US THE SPARE, SAID WE COULD USE IT AS ONE FOR A SHORT TIME, BUT EVEN IT IS SHOWING SOMETHING WRONG TO THE TIRE GUY.
NHTSA complaint #11112219 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2016 KIA SEDONA EQUIPPED WITH KUMHO CRUGEN TIRES, SIZE: 235/65R17 (NA). WHEN THE VEHICLE WAS TAKEN TO JENKINS KIA OF OCALA (2305 SW COLLEGE RD, OCALA, FL 34471, (352) 414-4553) FOR AN ALIGNMENT, THE CONTACT WAS INFORMED THAT THE BELTS WERE SEPARATING FROM THE THREAD ON ALL THE TIRES. THE TIRES WERE CHANGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 19,500.
NHTSA complaint #11110969 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 KIA SEDONA. AFTER PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT THREE OF THE TIRES WERE FAULTY AND THE AIR BAGS WERE DISABLED. WHILE DRIVING 70 MPH, THE VEHICLE VIBRATED AND SHOOK. THE CONTACT CALLED THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED AND WAS INFORMED THAT THE COLLISION LIGHT BURNED OUT. THE DEALER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A KIA DEALER AND THEY WOULD REPAIR IT FOR FREE. THE VEHICLE WAS TAKEN TO HUDSON KIA (36 WATER ST, JERSEY CITY, NJ 07305, (201) 380-1220) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS WERE DISABLED BECAUSE OF THE SENSOR THAT NEEDED TO BE REPLACED. THE DEALER FURTHER STATED THAT THE FRONT DRIVER SIDE TIRE AND BOTH REAR TIRES WERE FAULTY AND THE BELT WAS SEPARATING FROM THE TIRES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE TIRE INFORMATION WAS UNKNOWN. THE FAILURE MILEAGE WAS 64,073.
NHTSA complaint #11099926 — an unverified report by a vehicle owner.
I CURRENTLY HAVE A 2006 KIA SEDONA THAT HAS MICHELIN TIRES ON IT. I PURCHASED THE TIRES ON SEPTEMBER 9, 2011. I HAD 76540 MILES ON THE VAN AT THAT TIME. TODAY I HAVE 100,955 MILES ON THE VAN, THAT IS A LITTLE OVER 24000 MILES ON THESE TIRES. I WAS HAVING THE VEHICLE INSPECTED PRIOR TO A VACATION WITH MY DAUGHTER. I WAS TOLD THAT ALL 4 TIRES HAVE TERRIBLE DRY-ROT. THIS IS VERY CONCERNING AND DANGEROUS AND I AM ALERTING YOU TO THIS PROBLEM. THESE TIRES SHOULD HAVE MANY MORE YEARS OF LIFE IN THEM AND DO NOT HAVE VERY MANY MILES ON THEM. I WOULD APPRECIATE MICHELIN REPLACING THESE TIRES .. THESE TIRES HAVE A 70,000 MILE WARRANTY ON THEM HOWEVER THEY ARE NOW 6 YEARS OLD, AND JUST PAST THE MICHELIN WARRANTY DATE. I WAS TOLD BY NTB MANAGER THAT MICHELIN HAVE A TENDENCY TO DRY-ROT/ CRACK AND HE EVEN HAD THIS HAPPEN TO ONES ON HIS CAR. THIS IS A SAFETY HAZARD. NEW TIRES WILL COST OVER $800 ON THIS VEHICLE. ALTHOUGH I WOULD AGREE TO PICK UP SOME OF THAT COST SINCE I HAVE USED THE VEHICLE, HOWEVER THERE SHOULD BE AT LEAST 70% LEFT ON THE LIFE OF THESE TIRES. I AM CONCERNED ABOUT DRIVING ON THEM AS IS BECAUSE THERE IS A GOOD CHANCE OF A BLOW OUT AND SINCE IT IS HAPPENING ON ALL 4 TIRES THAT COULD BE DISASTROUS. I HOPE THAT MICHELIN AGREES THAT THERE IS A PROBLEM WITH THESE TIRES AND THAT THEY STAND BY THEIR BELIEF IN PROVIDING A GOOD PRODUCT, FREE FROM DEFECTS. THANKS
NHTSA complaint #11030601 — an unverified report by a vehicle owner.
DROVE HOME FROM WORK AT 35 MPH. THE NEXT MORNING NOTICED TIRE TREAD HAD SEPARATED FROM THE SIDEWALL AROUND MUCH OF THE PERIMETER OF THE TIRE. TIRE WAS FLAT.
NHTSA complaint #10764062 — an unverified report by a vehicle owner.
THIS IS THE SECOND SET OF DOUGLAS TIRES I HAVE HAD TO PAY FOR EVEN THOUGH WALMART SAYS IT IS A MANUFACTURE DEFECT THEY GET HOLES IN THE SIDE OF THE TIRES THIS TIME THE WHOLE INSIDE OF MY TIRE IS GONE LOOKS LIKE ROPE HANGING OUT ME AND MY DAUGHTER COULD OF BEEN SERIOUSLY HURT OR KILLED SO I THINK THAT DOUGLAS SHOULD HAVE TO REPLACE MY TIRES ON MY KIA MINI VAN I AM SICK AND TIRED OF WALMART AND THE DOUGLAS TIRES I CANNOT AFFORD MORE TIRES HERE IS THE DOT NUMBER ON THE TIRES AND THE SIZETHEY R EXTRA TRAC [[ MTS 215/70R15 MD34 O1R 17/11 SOMETHING NEEDS TO BE DONE.
NHTSA complaint #10536846 — an unverified report by a vehicle owner.
REAR PASSENGER TIRE BLOW OUT. REMAINING THREE TIRES FOUND TO HAVE BULGES AND AT RISK FOR BLOW OUT. ONLY 14000 MILES ON VEHICLE AND TIRES. TOOK VEHICLE TO KIA DEALER WHO SAID TIRES WERE BAD BECAUSE OF AGE AND NOT COVERED BY WARRANTY. HAD TO PURCHASE FOUR NEW REPLACEMENT TIRES.
NHTSA complaint #10523830 — an unverified report by a vehicle owner.
DEAR OFFICER, I HAVE PURCHASED 2 SETS OF FOUR TIRES (ASSURANCE TRIPLETRED, 215/70R15) IN SUMMER 2010 AND 2011 (HYUNDAI XG AND KIA SEDONA). I FOUND THAT ONLY ONE OF TIRES SHOWS A KIND OF CRACKS A LOT ON THE SIDE (I HAVE THE PICTURE) RELATIVELY. I CHECKED THE DATE OF MANUFACTURING ON THE TIRE AND FOUND 'BLANK'. THREE OF FOUR SHOW THE YEAR AND WEEK (0923...). I ALSO FOUND THAT ONE OF FOUR TIRES IN MY ANOTHER CAR HAS NO DATE EITHER. IT'S ODD AND SUSPICIOUS TO ME. I HAVE GOT THEM ALL FROM A GOODYEAR STORE. I HAVE SOME PICTURES TO SHOW THE EVIDENCE. I AM SO SCARED WHEN I REALIZED THAT I HAVE DRIVEN MY CARS ON ILLEGALLY UPDATED OR SOLD TIRES. [XXX] P.S. I ALREADY CONTACTED GOODYEAR AND GOT FEEDBACK FROM MY CONTACT PERSON AT GOODYEAR, SAYING THAT IT'S ODD BUT CAN BE HAPPENED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10520550 — an unverified report by a vehicle owner.
IN JUNE AND JULY OF 2011 I PURCHASED 4 YOKOHAMA 215/70R15 98S AVID TOURING S TIRES FOR MY 2005 KIA SEDONA VAN. WITHIN THE LAST 6 MONTHS I HAVE HAD TO REPLACE 3 TIRES DUE TO SEPARATION. DRIVING IS BOTH HIGHWAY AND CITY WITH AT LEAST 80 MILES HIGHWAY 5 DAYS EVER OTHER WEEK. SINCE PURCHASING THE TIRES I HAVE DRIVEN 46,000 MILES. THE FIRST SEPARATION OCCURRED AUGUST 1, 2012 WITH MILLAGE AT 157,000. THE SECOND ON NOVEMBER 21, 2012 AT 164,000 MILES. THE THIRD SEPARATION OCCURRED FEBRUARY 1, 2013 AT 176,000 MILES. THE SYMPTONS INDICATING A PROBLEM WITH THE TIRES ARE; A. WOBBLING OF THE VEHICLE AT VERY LOW SPEED, B. PULLING TO THE RIGHT OR LEFT, C. INTENSE VIBRATION AT HIGHWAY SPEED (>55). WE ARE LUCKY THERE HAVE BEEN NO ACCIDENTS RELATING TO THESE DEFECTIVE TIRES. THE FIRST TWO TIRES WERE REPLACED UNDER THE TIRE DEALERS WARRANTY PROGRAM. I LOST CONFIDENCE IN THE MANUFACTURER AND MODEL AFTER THE THIRD SEPARATION AND WITH CREDIT FROM YOKOHAMA PURCHASED FOUR NEW TIRES; DIFFERENT MAKE AND MODEL. ALL THE TIRES WERE RETAINED BY THE DEALER. THE LAST TIRE HAD A MANFACTURE DATE OF 81S0610.
NHTSA complaint #10496930 — an unverified report by a vehicle owner.