234 of the
7,478 complaints filed about the Nissan Murano
are about the throttle and cruise control —
3% of everything owners reported.
The worst model year for it is 2003.
234
Complaints
3%
Share of all complaints
13
Crashes
0
Fires
Acceleration & Cruise Control complaints by model year
While accelerating to merge into traffic and make a left turn, the vehicle briefly hesitated, which has occurred previously. After completing the turn and straightening the vehicle, I fully released the accelerator pedal, but the vehicle continued accelerating and maintaining speed without accelerator input from me. The vehicle appeared to maintain approximately 54 mph in a 45-mph zone while I was not pressing the accelerator pedal. I applied the brakes, but the vehicle did not immediately decelerate. To regain control, I shifted the transmission into Neutral. Once the transmission was in Neutral, the engine RPM increased briefly and then quickly returned to normal, and I was able to slow down and stop safely. This occurred at approximately 6:00 PM on Saturday, June 20, 2026. There was no floor mat or anything else blocking or touching the accelerator pedal. After I stopped, the vehicle seemed to drive normally again. The vehicle has also had a recurring condition after startup in which the engine sometimes revs higher than normal for a short time before returning to a normal idle. I am including this as an additional observation. The continued acceleration after I had fully released the accelerator pedal created a safety concern. I am submitting this report so the incident can be documented and investigated.
NHTSA complaint #11745478 — an unverified report by a vehicle owner.
Four times in the last month or so, the accelerator pedal has stuck while driving. I take my foot off the gas but the engine continues racing, and the car keeps increasing in speed. The last time it happened I almost ran into the car in front of me. I slammed hard on the brakes to try and stop the momentum. I heard a loud pop and the accelerator eventually returned to normal, but it took 4 or 5 seconds. The local Nissan Dealer cannot find any problems, and cannot repeat the problem despite numerous test drives. The car is less than halfway through a 39 month lease. I have contacted Nissan Customer Care and hope to have them buy back the lease without any cost to me. I am afraid to drive the car and it is currently sitting in the Dealer’s parking lot.
NHTSA complaint #11743050 — an unverified report by a vehicle owner.
I was going 35 MPH, normal operation speed and there was no extreme weather or road conditions. I slowed down to get into the center turn lane ended up coming to a complete stop due to on coming traffic. I was stopped for about 30 seconds to maybe a minute when I finally had enough clearance to make my turn. When I pressed the accelerator it began to accelerate but stalled out almost immediately. So I pressed and depressed the accelerator rapidly several times then it finally accelerated. When it did finally accelerate it accelerated much to quickly like it just took off. I’d like to say that this excessive acceleration was terrible but it saved my passenger from getting slammed by the now on coming traffic due to the lack of power. This is not the first time it has happened it does it allot when the weather gets warmer as well as when exiting the highway coming to a complete stop and then when trying to accelerate it stalls I’d say 25% of the time. I’ve taken it to multiple repair shops and they all say they can’t find the problem. I know their is a problem and I’ve read of this happening to many other owners so why is there no recall on it yet I’m surprised no one has been seriously injured or worse. In my opinion I feel like the manufacturer has complete disregard to the consumers safety. It’s unsettling.
NHTSA complaint #11719568 — an unverified report by a vehicle owner.
My father is a mechanic when I bought this car the first thing we noticed is it had a problem with actually driving so we tried fixing a couple things to get it to drive no matter what we do the car lags I cannot step on the pedal hard enough in some cases I have almost been hit I have two kids this car is absolutely a danger on the road. As I was driving my children to school the wheel became very hard to steer which I ended up in a ditch after 10 minutes I was able to start the car up again and drive out of the ditch. As I make tight turns the lights inside the car turn on the seatbelts in the back do not work my kids sit back there it’s a problem they both still have to be in car seats
NHTSA complaint #11710817 — an unverified report by a vehicle owner.
While driving on the highway I decided to pass the vehicle in front of me. At the same time I had hit the button to resume the speed I had set on the cruise control. I pushed the pedal all the way to the floor to quickly pass the vehicle in front and when I got past him and let off the peddle my vehicle kept accelerating. I tried turning off the cruise control but that didn’t help. I finally put the car in neutral and coasted to a stop with the engine racing. I tried to pull the accelerator up thinking it was stuck but that didn’t work. Finally I turned the vesicle off and restarted the car and it started working normally. I don’t know what/why that happened and I’ve been afraid to try to duplicate that incident by pushing the accelerator all the way down again. I think this is dangerous and thus I’m reporting this.
NHTSA complaint #11628773 — an unverified report by a vehicle owner.
The FEB system is braking when not necessary, causing potential serious damage/injury. The sensor is also affecting my ICC/cruise control. An orange light comes on while using cruise control and the cruise control stops/fails and will not reengage until I stop the vehicle and turn it off, then on again.
NHTSA complaint #11585711 — an unverified report by a vehicle owner.
The contact owns a 2004 Nissan Murano. The contact stated while driving at various speeds, the vehicle stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that the vehicle restarted on the first attempt occasionally; however, several attempts were needed to start the vehicle on other occasions. The contact stated that the failure also occurred while at a complete stop. The vehicle was taken to an independent mechanic, where it was diagnosed that the accelerator pedal sensor had failed and needed to be replaced. An unknown dealer was contacted and informed the contact that the accelerator pedal had been discontinued. The contact stated that the independent mechanic replaced the accelerator pedal with a part purchased from a junkyard; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.
NHTSA complaint #11563249 — an unverified report by a vehicle owner.
This has happened on two different occasions. While driving the vehicle the alternator has gone out and there is no warning that there is any problem but you lose your throttle control and the car loses power and is unable to accelerate. The 1st time this happened I was in the middle of an intersection trying to make a left turn and lost all power to be able to move the car. Luckly no one was coming in the other direction, or I could have been involved in a serious accident!!! I had the alternator check and it was bad, so we replaced it. The second time this happened was two days ago I was doing 65 MPH on a four-lane highway and without any warning I lost power and could not accelerate I was able to pull to the side of the road, but m emergency flashers were of no use due to the battery was low because the entire car was using it for power. The car has no gauge or light of any type to warn you that the alternator has failed till you lose power and are unable to accelerate.
NHTSA complaint #11558828 — an unverified report by a vehicle owner.
While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.
NHTSA complaint #11538885 — an unverified report by a vehicle owner.
The contact owns a 2020 Nissan Murano. The contact stated that while driving with adaptive cruise control mode engaged and set at approximately 65 MPH, the vehicle accelerated independently as he was approaching a hill. The local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, and a case was opened; however, no further assistance was provided. The failure mileage was approximately 34,000.
NHTSA complaint #11536283 — an unverified report by a vehicle owner.
Problems with Nissan Murano CVT transmission - Transmission slips with loss of power/acceleration while in traffic, then jerks or lurches forward. No codes (DTC) registered for the symptoms. Dangerous for myself and other drivers as this occurs without warning. Fortunate not to end up in an accident. Nissan manuals do not recommend precautions or service for this. Now faced with all repair costs.
NHTSA complaint #11519059 — an unverified report by a vehicle owner.
The sensor shuts off and warning beeps “Unavailable Front Radar Obstruction” which then shuts off cruise control and crash avoidance. This happens in dry weather with no rain or snow.
NHTSA complaint #11498412 — an unverified report by a vehicle owner.
Please recall electrical system, started out the doors not locking and trunk wont open then inside lights would not come on. I put my steering wheel down lower and when I did the car would not start. The inside lights come on when the car wont start then when I move steering wheel back up the lights go back off and the car will start again. The all wheel drive lock button will not work and the all wheel drive kicks in and out on it's own while driving the vehicle. While my children and I were on our way to town the vehicle started to lose power and the steering wheel was hard to handle then the all wheel drive locked in and out and then power was back. It was scary and it almost caused me to crash and people to crash into me from sudden speed reduction. The mechanics I take my vehicles to told me I'll have to take it to a Nissan dealership to get the electrical system taken care of or replaced.
NHTSA complaint #11496604 — an unverified report by a vehicle owner.
The front radar obstruction light on my 1025 Nissan Murano has occasionally come off and on in bad weather (to be expected) and under normal driving conditions. I have had to have it are-aligned previously. Recently however, the light started coming on and off when I was stopped or in park. It would clear when I started driving. Eventually it would start coming on and stay on for very long stretches of time. I brought the car in to be looked at and was told I needed a new sensor for approximately $1500. I got no other explanation. I have seen hundreds, if not thousands of complaints about these sensors going bad. I even found a recall campaign (NTB19-033/A) for the exact problem. I was told this is a service campaign and it seemed as if it was at the dealerships discretion to follow the campaign. I am not sure if the manufactured date was even looked at as stated in the campaign. I have had numerous occasions where I have been using cruise control on the highway and all of a sudden the car starts slowing down without my immediate knowledge. There is no way to bypass this sensor in order to use cruise control either. I feel that this issue is a safety concern and the part should be recalled.
NHTSA complaint #11479526 — an unverified report by a vehicle owner.
I was driving from a funeral on Saturday July, 30th. 2022. The Car Has Been Fine, & Shown No Leading Hints Of Error. I Did Have A Spare Tire On In Which It Had No Problems Either. After The Funeral I Was Notified My Tire Was Ready, So I Headed Over To Get It Changed. After About 10/15 Mins Of Driving (Taking My Daughter To Work) The Car Started To Pull, & Make A Screeching/Loud Noise. At First I Thought Maybe It Was The Brake Pads, Or Tire Rubbing. After Calling My Dad (A Mechanic), & Talking With Others. Searching Online As Well. It Was Said To Be The Transmission. Few Moments Went By Then It Was The Transfer Case, Axel, Then Finally An Electrical Issue. My All Wheel Drive Light Constantly Flashes. I Have No Control Over The Off/On Module. Anything Over 5MPH It’s Does The Noise, & Tries To Pull The Car To The Left. It Gets Louder, & More Strong As I Accelerate. I’ve Never Had Problems Out Of This Car, Nor Has It Acted This Way Or Anything Close. It Was All Like A Random Happening. Now I Feel I’m At A Loss As No One Knows The Actual Problem. As My Fiancé & I Both Work. We Have No Other Transportation, & Have No Way Of Getting A New Car At The Moment.
NHTSA complaint #11476763 — an unverified report by a vehicle owner.
The contact owns a 2019 NISSAN MURANOSUV FWD. The contact stated that while driving her vehicle at approximately 30 MPH, the brake warning light had illuminated . The contact stated that she attempted to use her divers assist , however it was not working. The contact stated that when she took her vehicle to the dealer to have her brakes repaired , she was advised that her brake may intermittingly fail , and that she needed to replace the abs motor . The contact stated that she did have her vehicle repaired , however she was advised that there was a recall on the same model vehicle , for a different year , for the failure she was experiencing. The contact stated that she then contacted the dealer , who advised her that there was no open campaign on her model , so there was nothing that could be done. The failure mileage was 54,436
NHTSA complaint #11456321 — an unverified report by a vehicle owner.
While driving with cruise control set at 80, I passed a vehicle and as I began to return to the driving lane from the passing lane, the control panel beeped and a warning "front radar unavailable due to obstruction" appeared and the vehicle immediately decelerated drastically and the cruise control was disengaged and disabled. I had to react quickly to avoid a rear collision by accelerating rapidly. There were no vehicles in front of me or on either side. The cruise was disabled for about 4-5 minutes. This happened a total of 12 times in a 5. 5 hour trip. I googled the problem and realized that it was ongoing for many years and involved a recall on other vehicles, but not mine.This is dangerous and should be a recall part before someone gets killed or seriously injured.
NHTSA complaint #11444345 — an unverified report by a vehicle owner.
In September of 2019, I leased a new 2019 Nissan Murano Platinum from Missoula Nissan in Missoula, Montana. Not long after purchasing the new auto, I noticed that when driving down a hill, the cruise control released and the vehicle sped up as though free-wheeling. The engine brake (compression) did not activate nor did the transmission shift down. The hills I am referring to are gentle down-hills on straight-aways. They are not steep or windy. There is absolutely no danger in driving a speed limit of 70 mph on a two-lane highway going downhill as are many highways in Montana or doing the speed limit of 80 mph downhill on Interstate 15 through the State of Utah. What is dangerous and unsafe, however, is the speed of the vehicle increasing by 10 to 15 + mph within a short distance because the cruise control fails At that point it is necessary to ride the brakes, manually shift down or risk a speeding ticket or a serious accident. In the many vehicles we have owned, the cruise control operated to keep the vehicle at or near the set speed even while going downhill. When I posted the issue on CarGurus website nine other people complained of the same problems with new Nissans. This is truly dangerous to an unsuspecting driver. Because I winter in Arizona, I took the vehicle to Jim Click Nissan in Tucson and explained the problem. After a road test the shop foreman agreed the cruise control was acting as I had described and didn’t feel it was right. However, Nissan headquarters advised that the cruise control was supposed to operate that way. Once I returned to Helena, Montana, last spring, I took the car to Kenny Simpson Nissan. That service department also agreed that the cruise control was not operating correctly but again Nissan argued that it was supposed to operate that way. So two dealers reproduced and confirmed the problem but the manufacturer takes the position that it is supposed to operate in this extremely unsafe manner.
NHTSA complaint #11438147 — an unverified report by a vehicle owner.
A specific cruise control feature of the 2021 Nissan Murano, in my opinion, is dangerous to operate and may or may have already caused a serious injury/accident. I have brought this concern to the people at the Dealership in Tucson, AZ on several occasions. I have also contact the Nissan North America Consumer Affairs Office in Franklin, TN. Both of these parties have told me the cruise control system is working properly. So what is my concern? The last four cars that I have owned had cruise control systems. Two of the cars were Nissan Muranos. A 2010 Nissan Murano and a 2014 Nissan Murano Platinum. All four the cars' cruise control systems operated the same. Unfortunately, the 2021 Nissan Murano's cruise control does not operate the same as my last four cars, The 2021 Murano has one feature that is very dangerous and needs looking into. Example of the four previous cars: Let's say you set the cruise control at 40mph and decide to increase to 50mph by pressing and holding the RESUME/+ lever. All of the other cars that I owned would allow me to do this and when the speed odometer reached 50mph I would release the RESUME/+ lever and the cruise speed would be 50mph.The 2021 Nissan Murano Platinum does not do this. Example of 2021 Murano: Let's say I set the cruise control speed at 40mph by pressing and holding the RESUME/+ lever to increase to 50mph and I release it when my speed odometer reached 50mph. The 2021 Murano does not stop at 50mph it would go to approximately 80mph unless the driver steps on the brake. FYI, I did drive two other 2021 Nissan loaners neither of which were Muranos, Both of those cars' cruise control operated as my previous four cars' cruise control system. The car's manual and videos' documents that the cruise control should operate differently.
NHTSA complaint #11430521 — an unverified report by a vehicle owner.
ABS STAYS ON THEN THE (BRAKE WARNING LAMPS WILL IMMEDIATELY COME AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING AND TURN OFF ON ME. ALSO MY SUBFRAME IS ROTTEN AND IS NOW DISCONNECTED THE MECHANIC QUOTED ME $2,600 TO REPAIR JUS THE SUBFREAME.
NHTSA complaint #11423979 — an unverified report by a vehicle owner.