93 of the
3,388 complaints filed about the Plymouth Grand Voyager
are about the suspension —
3% of everything owners reported.
The worst model year for it is 1996.
THE DRIVERS SIDE STRUT TOWER IS RUSTING OUT, BUT NOT ON THE TOP LIKE MOST OF THEM DO. 3/4 OF THE SIDE OF THE TOWER IS RUSTED AND GONE. THE PASSENGER SIDE STILL LOOKS GOOD. I HAVE GONE TO SEVERAL SHOPS BUT NO ONE CAN HELP ME. THE VANS 3.3L ENGINE AND TRANS ARE STILL IN GOOD SHAPE SO I NEED TO FIND SOMEONE OR SOMETHING TO FIX THIS
NHTSA complaint #10863840 — an unverified report by a vehicle owner.
TAKATA RECALL,SERPENTINE BELT HAS SHREDDED AT LEAST SIX TIMES AND JUST CAME OFF THREE TIMES ,TENSIONER REPLACED THREE TIMES,IDLER PULLEY TWICE,WHEN BELT SHREDS WIRES SEVER AND VAN STOPS ABRUPTLY,WINDSHIELD WIPERS STOP ABRUPTLY HESITATING BEFORE RESUMING,SWAY BAR LINKS NEED REPLACED,O2SENSORS CHECK ENGINE LIGHT TO COME ON,CV AXLES FAILING REPLACED RIGHT TWICE,HUB ASSEMBLY AND BRAKE CALIPERS MISS ALIGNED,ENGINE MOUNTS FAILED AND NEEDED,REPLACED,AIRBAG AND ABS LIGHTS ON DASHBOARD PANEL FUSE BLOWING,TAILLIGHTS POSSIBLE SHORT CAUSING BRAKE LIGHT TO FAIL,BATTERY NEEDING TO BE DISCONNECTED. TO SAVE BATTERY FROM DYEING DUE TO BRAKE LIGHTS STAYING ON CONSTANTLY, TRANSMISSION JERKING AND HESITATING IN REVERSE AND FIRST GEAR,PASSENGER SIDE WINDOW NOT OPERATING POSSIBLE PROBLEM,BACK WINDOWS OPEN BUT WILL NOT ALWAYS SHUT,HORN NOT WORKING,REPLACED FUEL PUMP DUE TO GAS LEAK,WHEN BRAKING VAN LURCHES FORWARD,FRONT END SHAKES, TIE BAR ENDS REPLACED,HEATER BLOWS COLD ON PASSENGER SIDE AND NOT COOLING,MOST PROBLEMS OCCURRED WHILE DRIVING,REPLACED STOP BRAKE SWITCH, BRAKE LIGHT DRIVERS SIDE ILLUMINATED, BUT NOT WHEN BRAKE PETAL PUSHED,TRANSMISSION LEAKING BY CV AXEL,TURN SIGNALS AND PANELS INSIDE BY DASH NOT ALWAYS OPERATING,ONLY WHEN NEGATIVE TERMINAL IS READJUSTMENT,LIGHTS FLASHING AS IF PANIC MODE WAS ACTIVATED WHEN CAR IS NOT ON,RATTLING. SOUND FROM FRONT OF VAN POSSIBLE CV AXEL OR SUSPENSION.
NHTSA complaint #10816372 — an unverified report by a vehicle owner.
I WAS IN MY WAY TO WORK WHEN IT WAS RAINING EVER TIME IT RAINS THE BELTS COMES OFF THIS IS VERY DANGEROUS. I HAD NO POWER STEERING AT ALL WHEN THIS HAPPEN WITH MUSCLE I MANAGED TO PULL OVER ONTO THE SHOULDER OF THE ROAD. ONCE WATER HITS THE TENSION WHEEL BELT IT KNOCKS IT OFF WHICH MAKES IT SLIDE OFF EVERY TIME.
NHTSA complaint #10760181 — an unverified report by a vehicle owner.
I'VE PURCHASED A 1999 GRAND VOYAGER AND NOTICED THAT THE DRIVER SIDE STRUT TOWER WAS ROTTING OUT AND THE PASSENGER SIDE WAS STARTING TO RUST AS WELL , BUT NOT TO THE DEGREE AS THE DRIVERS SIDE.. I LOOKED UP AND FOUND NO RECALL THIS SITUATION, BUT WAS INFORMED THAT CHRYSLER ,PLYMOUTH , DODGE , KNEW ABOUT THIS SINCE 1996 BUT DID NOTHING TO CORRECT IT UNTIL 2001. I ENJOY MY VEHICLE BUT THE REPAIRS FOR THIS PROBLEM ARE A BIT TOO MUCH FOR ME AT THIS TIME DUE TO MY DISABILITY ,AND THE FACT THAT I AM ON A VERY LIMITED INCOME. IS THERE ANY ONE THAT CAN ASSIST ME IN GETTING MY VEHICLE REPAIR?
NHTSA complaint #10701562 — an unverified report by a vehicle owner.
FOUND THE DRIVER SIDE STRUT TOWER IS COMPLETELY RUSTED OUT. DISCOVERED ONLINE HUNDREDS OF COMPLAINTS OF SAME ON THE SAME VEHICLE AND DATE RANGE. PLYMOUTH CHRYSLER KNOW ABOUT THIS AND DESCRIBES IT AS COSMETIC BUT THIS IS A STRUCTURAL PROBLEM.
NHTSA complaint #10438018 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 PLYMOUTH GRAND VOYAGER. WHILE DRIVING THE CONTACT STATED THAT A LOUD RATTLING NOISE WAS ON THE FRONT PASSENGER AND DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO DIAGNOSED THAT THE STRUT TOWER WAS COVERED WITH RUST. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 125,000. UPDATED 08/31/11 *BF UPDATED 12/105/11
NHTSA complaint #10411789 — an unverified report by a vehicle owner.
2000 GRAND VOYAGER. STRUT TOWER RUST PROBLEM. THIS IS A KNOWN AND COMMON ISSUE AND CHRYSLER WILL NOT FIX THIS DEFECT THROUGH A RECALL, WHICH THEY ABSOLUTELY SHOULD!
NHTSA complaint #10350873 — an unverified report by a vehicle owner.
LEFT SIDE STRUT TOWER RUSTED THROUGH ON 1999 PLYMOUTH VOYAGER, I NOTICED THIS AFTER WE HAD BOUGHT IT IN 2005 AND WAS TOLD THAT IT WOULD NOT BE COVERED FROM CHRYSLER, FOUND OUT THAT I WAS NOT THE ONLY ONE THIS HAD HAPPENED TOO, CHRYSLER MADE THE MISTAKE AND THEY SHOULD STAND BEHIND IT, I WAS GETTING MAINTENANCE WHEN IT FELL APART, LUCKY IT DIDN'T HAPPEN ON THE HIGHWAY.
NHTSA complaint #10292914 — an unverified report by a vehicle owner.
RUSTED STRUT TOWERS ON 1996 PLYMOUTH GRAND VOYAGER FRONT STRUT POPPED THROUGH ALMOST CRASHED OTHER COMPLAINT NUMBER FOUND ON INTERNET PROBABLY A LOT MORE 10090457.
NHTSA complaint #10284828 — an unverified report by a vehicle owner.
FRONT WHEEL STRUT TOWERS RUSTED OUT; THIS IS APPARENTLY A WIDE SPREAD PROBLEM WITH CHRYSLER MINIVANS. COMPLETE RUST OUT CAUSES THE FRONT WHEEL TO COLLAPSE.
NHTSA complaint #10280535 — an unverified report by a vehicle owner.
VEHICLE HANDLING DEGRADED DUE TO REAR AXLE/BEAM FAILURE. THE HANDLING OF THE MINIVAN WAS SIGNIFICANTLY DIFFERENT. I INSPECTED THE VEHICLE AND NOTICED THE REAR WHEEL HAD A SIGNIFICANT NEGATIVE CAMBER WHEN IT HAS A SOLID REAR AXLE/BEAM. I JACKED THE CAR UP AND INSPECTED THE REAR / AXLE AND BEAM AND SAW A NEAR COMPLETE RUST THROUGH OF THE REAR AXLE/BEAM. THE RUST RESULTED IN THE REAR AXLE BENDING UPWARDS NEAR THE RIGHT REAR WHEEL CASTING/HUB. THIS IN TURN YIELDED THE NEGATIVE CAMBER. THE FAILURE WAS CAUGHT PRIOR TO OCCURRING WHILE AT NORMAL SPEEDS (55 MPH). THERE IS NO QUESTION THAT IF THIS HAD FAILED AT 55 MPH IT WOULD HAVE RESULTED IN COMPLETE LOSS OF CONTROL. THE DRIVERS SIDE REAR WHEEL ASSEMBLY WOULD HAVE ONLY BEEN HELD ON BY A SHOCK ABSORBER AND BRAKE LINE. I HAVE NOT YET FINALIZE HOW TO REPAIR THIS BUT LOOKING AT THE REAR AXLE/BEAM ASSEMBLY IT WILL TAKE A COMPLETE REPLACEMENT OF THIS ASSEMBLY. I'D EXPECT THIS TO BE A $2000 REPAIR. I HAVE DETAILED PHOTOGRAPHS AND A REPORT THAT I WOULD BE GLAD TO FORWARD. A MAJOR SUSPENSION COMPONENT SHOULD NOT RUST THROUGH TO FAILURE EVER IF IT WILL RESULT IN LOSS OF CONTROL. THE DODGE DESIGN CONNECTS THE TWO REAR WHEELS CAST IRON HUBS VIA A THIN WALLED TUBE. THIS THIN WALL TUBE KEEPS THE REAR WHEELS ALIGNED AND AT THE CORRECT CAMBER. THIS TUBE RUSTED THROUGH SUCH THAT THE MAIN SUPPORT TYING THE WHOLE REAR SUSPENSION TOGETHER IS LOST. THIS VAN SPENT SEVERAL YEARS IN NY. I WOULD SAY ANY DODGE MINIVAN RUNNING IN THE NORTH EAST IS AT A SIGNIFICANT RISK OF THIS FAILURE.
NHTSA complaint #10266167 — an unverified report by a vehicle owner.
MY VAN IS A LEMON. ALL KINDS OF ELECTRICAL PROBLEMS - DEFOGGER SOMETIMES WORK AND SOMETIMES NOT, WINDOWS WON'T ROLL DOWN, STEREO SPEAKERS SOMETIMES WORKS, INSTRUMENT PANEL LIGHTS GO OFF AND ON, DIM YELLOW HEADLIGHTS, ETC. FOUND PIN HOLE IN HEAD...DEFECT IN METAL. VAN OVER HEATED AND GAUGE DID NOT SAY IT WAS HOT. FAN WENT OUT. NOW SOMETHING GOING WRONG WITH FRONT END. OCCASIONALLY SMELL GAS. THE LIFTER HEAD GASKET NOW LEAKS OIL. VAN SOMETIMES JUMPS IN PARK AND ROLLS. I CAN NOT AFFORD TO FIX THIS STUFF... BAIL ME OUT NOT CHRYSLER....
NHTSA complaint #10260433 — an unverified report by a vehicle owner.
THE STRUT TOWER ON MY '99 PLYMOUTH GRAND VOYAGER HAS RUSTED OUT ON THE DRIVERS SIDE. MY DEALER HAS INFORMED ME THAT IT IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED RIGHT AWAY. WHEN LOOKING ON-LINE AT THIS PROBLEM, MANY OTHER PEOPLE HAVE THE SAME ISSUE. IT SEEMS THAT THEY SHOULD HAVE A RECALL, OR FIX THE PROBLEM.
NHTSA complaint #10258110 — an unverified report by a vehicle owner.
DISCOVERED SEVERE RUST-THROUGH OF THE FRONT LEFT-SIDE STRUT TOWER WHILE DOING ROUTINE FLUID LEVEL CHECKING. THE DAMAGE IS UNDER THE HOOD OF THE VEHICLE, AND INITIALLY APPEARED AS DIMPLED METAL WITHOUT ANY HOLES OR GAPS. THE METAL CRUMBLED IN MY HAND, AND REVEALED THE RUST THROUGH AS I PICKED AWAY THE PIECES. I RESEARCHED THE PROBLEM ON THE INTERNET, AND FOUND MANY IDENTICAL PROBLEMS, AS WELL AS THE TSB FROM CHRYSLER: 2304402 (NHTSA 10000317). SEVERAL OF THE REFERENCES HAD PICTURES THAT LOOKED JUST LIKE OUR VEHICLE. AS THE TSB NOTES, THERE IS A SPECIAL REPAIR KIT CREATED AND SUPPLIED BY THE MANUFACTURER JUST TO CORRECT THIS SPECIFIC ISSUE. ALTHOUGH OUT VEHICLE HAS NOT HAD ANY COLLAPSE OR OTHER CATASTROPHIC FAILURE, SEVERAL OF THE OWNERS HAD EXPERIENCED SEVERE PROBLEMS AS A A RESULT OF THIS STRUCTURAL FLAW. THE DEFECT WAS DESCRIBED MANY TIMES AS A RESULT OF A MANUFACTURING DETAIL, WHERE TWO SINGLE PIECES OF METAL WERE LAYERED TO BUILD THE STRUT TOWER. THE SEAM BETWEEN THESE TWO LAYERS OF METAL WAS NOT PROPERLY SEALED, AND AS A RESULT, MOISTURE WAS ALLOWED TO ENTER THE SEAM AND CORROSION INSIDE THE PLATE SANDWICH BEGAN. WITH THE PROBLEM INSIDE THE METAL STRUCTURE ESSENTIALLY HIDDEN FROM VIEW, THE METAL DECAY COULD CONTINUE TO ADVANCE WITHOUT EASY DISCOVERY. THE TSB IS DATED NEARLY 2 YEARS AFTER THE LAST VEHICLE DATE, WITH WARRANTY COVERAGE ALREADY EXPIRED. THIS IS A SERIOUS STRUCTURAL AND SAFETY PROBLEM, AND CHRYSLER IS NOT OFFERING TO RECOGNIZE THE DEFECT AND FIX THIS EXCEPT AT OUR COST. THIS MANUFACTURING DEFECT, AS DEMONSTRATED BY THE UNUSUAL DAMAGE PATTERN AS WELL AS THE SPECIAL REPAIR KIT NEEDS A SAFETY RECALL TO SUPPORT OWNERS AND CORRECTLY ASSIGN FAULT.
NHTSA complaint #10248422 — an unverified report by a vehicle owner.
THE STRUT TOWERS ARE CORRODING ON 1996-2000 TOWN & COUNTRY/VOYAGER/CARAVAN MINI VANS. CHRYSLER HAS ADMITTED THIS IN TSB # 23-044-02. I THINK THE PROBLEM IS MORE WIDESPREAD. ANYWAY, MY UNDERSTANDING IS THAT, IF THE STRUT TOWER FAILS DURING OPERATION, THE RESULT CAN BE DEVASTATING. THERE ARE MANY YOUNG CHILDREN RIDING IN THESE VEHICLES, SOCCER MOMS ETC. I FIND IT INCREDIBLE THAT THERE IS NOT MORE VISIBLE INFORMATION ON THIS. I AM THE ORIGINAL OWNER OF MY 1997, AND AT THE SAME PHONE AND ADDRESS AS WHEN I BOUGHT IT. I HAVE NOT BEEN NOTIFIED. I ACCIDENTALLY RAN INTO THIS WHILE RESEARCHING FOR NEW STRUTS FOR THE VEHICLE. I LOOKED AT MY VEHICLE AND SURE ENOUGH, ONE OF THE STRUT TOWERS IS FAILING. I CALLED THE DEALER, THE REMEDY IS $500 PER STRUT TOWER. IF THIS ISN'T A CLASSIC DESIGN FLAW (THAT IS POTENTIALLY LETHAL), I'M NOT SURE I COULD FIND A BETTER EXAMPLE. TWO THINGS NEED TO BE DONE. (1) INFORMATION NEEDS TO GET OUT, IT'S NOT HAPPENING. (2) CHRYSLER NEEDS TO ABSORB OR AT LEAST SHARE IN THE COST OF THE REPAIRS. I BELIEVE IF #(1) ABOVE WERE HAPPENING ADEQUATELY, # (2) WOULD HAVE ALREADY HAPPENED. WE NEED TO SET ASIDE THAT THE AUTOMAKERS ARE IN TROUBLE, AND STOP FAVORING THEM AT THE EXPENSE OF CHILDREN'S LIVES.
NHTSA complaint #10242057 — an unverified report by a vehicle owner.
I OWN TWO CHRYSLER MINIVAN THAT HAVE RUSTED STRUT TOWERS, AND I TOOK THEM TO MY FAVORITE BODY SHOP. I HAVE BEEN TOLD THAT ALMOST EVERY CHRYSLER MINI VAN HAS HAD THIS, AND TO GO TO THE DEALER DUE TO A RECALL. THERE IS NO SUCH RECALL, AND WAS TOLD BY THE DEALER IT HAS BEEN A ISSUE.
NHTSA complaint #10239857 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. THE CONTACT NOTICED SEVERE CORROSION AND RUST ON THE FRONT STRUTS. THE FAILURE HAS CAUSED THE FRONT TWO TIRES TO ABNORMALLY MOVE UP AND DOWN. HE TOOK THE VEHICLE TO THE DEALER AND A TECHNICIAN REFERENCED SERVICE BULLETIN NUMBER 23-04-02 FOR THE SAME FAILURE. SINCE THERE WAS NOT AN OFFICIAL RECALL, THE DEALER WOULD NOT ASSUME ANY LIABILITY FOR THE REPAIR COSTS. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 172,000.
NHTSA complaint #10227417 — an unverified report by a vehicle owner.
FAILURE OF FRONT STRUT TOWERS ON A 1996 PLYMOUTH GRAND VOYAGER FOUND UPON VEHICLE INSPECTION (SAFETY ISSUE). NO INCIDENT OCCURRED AND THE CORRECTIVE ACTION TO BE TAKEN IS THE REPLACEMENT OF BOTH FRONT STRUT TOWERS. OLD PART WOULD BE AVAILABLE IF YOU REQUEST ME TO KEEP THEM. PLEASE ADVISE.
NHTSA complaint #10210820 — an unverified report by a vehicle owner.