2,637 of the
16,726 complaints filed about the RAM 1500
are about the steering —
100% of everything owners reported.
The worst model year for it is 2013.
The consumer owns a 2015 Ram 1500. The contact stated that while turning left, the vehicle lost power steering functionality, and the steering wheel was firm in the middle of turning the steering wheel. The contact stated that the vehicle was previously repaired for the steering failure; however, the failure was not fixed. The instrument panel displayed the power steering failure message, and the power steering warning light illuminated. The contact referenced NHTSA Campaign Number: 16V167000 (Steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The dealer confirmed the failure; however, the vehicle was not repaired.
NHTSA complaint #11763741 — an unverified report by a vehicle owner.
The contact owns a 2016 Ram 1500. The contact stated that while pulling out of the garage and onto the driveway, the steering wheel seized, and the message "Power Steering Needs to Be Serviced" was displayed. The contact turned off the vehicle. Upon restarting the vehicle the following day, the steering wheel operated as intended, and the contact slowly drove to the dealer. The dealer diagnosed the vehicle and determined that the steering rack and pinion had failed and needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 16V167000 (Steering); however, the repair was not covered because the VIN was not included in the recall. The vehicle was scheduled to be repaired at the owner's expense. The manufacturer, RAM, was notified of the failure via website and by phone, and a case was filed. The contact was informed that no assistance would be provided and was referred to the dealer for assistance. The failure mileage was approximately 13,800.
NHTSA complaint #11763558 — an unverified report by a vehicle owner.
After driving through a heavy downpour, power steering cut out intermittently. The next day, it became full inoperable. Repair shop initially suggested letting the controls "dry out". When that was unsuccessful, the shop suggested taking it to a dealer, stating that the entire rack and pinion assembly needs to be replaced. I took it to a dealer, and they claimed the assembly failed, need to be replaced, and was on a 45-day minimum back order.
NHTSA complaint #11763564 — an unverified report by a vehicle owner.
Purchase vehicle new and report issue with steering vibration and wandering feel after purchasing on multiple occasions when having the vehicle serviced by dealership. No issues found was the response each time, but condition continued. Front tire wear indicated something wasn't right. Replaced tires with OEM Goodyear tires even though symptoms persisted. While traveling this past winter in inclement weather vehicle lost traction while crossing a bridge as safe speed. Manage to correct but ended up in the guardrail. Report issue to Stellantis/RAM who investigate and reported no issues. Vehicle was repaired by dealer body and repair shop. Upon pickup vehicle was not drivable due to "Wobble of Death". Shop determined it was a bad wheel. Vehicle drove okay but front-end vibration returned. Spoke with shop manager and stated tires has flat spots. Truck was parked for service a long time. Purchase a new set of tires, Michelins thinking it may be the brand that was issue. Condition persists with vibration wear showing tires already,
NHTSA complaint #11763700 — an unverified report by a vehicle owner.
While making a left turn the steering wheel jerked slightly and vehicle suddenly became difficult to steer. Noted a red flashing steering wheel icon with a red flashing exclamation mark icon on the instrument panel. An accident was narrowly avoided only due to the strength of the driver to manually turn the vehicle sufficiently to avoid collision. Mechanic diagnosis is that the Electronic Steering Assist Motor or Module in the EPS Rack and Pinion assembly had failed. Vehicle has not been repaired as of yet.
NHTSA complaint #11763141 — an unverified report by a vehicle owner.
Started vehicle, drove about 400 meters and the power steering went out while making a left turn. More than went out, as it felt like it actively fought me. I've driven vehicles without P/S before, and this was significantly worse. It almost caused me to overrun the turn and collide with an embankment. I restarted the vehicle after a bit, and the power steering worked fine again for about 400 meters, whereupon it failed once more with similar symptoms. I can feel the steering wheel actively trying to work back the other direction when turning. It seems to be actively trying to return to straight status. I received a warning on the cluster about servicing power steering during both incidents. This warning cleared on startup.
NHTSA complaint #11762712 — an unverified report by a vehicle owner.
While driving the EPS went out displaying a warning message service power steering. I lost all control of power steering, had it scanned by a shop they stated I would have to replace to rack and pinion EPS unit. The issue is trying to find the part, not to meant it is going to cost between $3000-$4000 for the part and then the labor cost to change out. When looking to find parts i came across a report saying there has be several issues with this same EPS issue and it could be covered under a defeat recall or law suit act.
NHTSA complaint #11762708 — an unverified report by a vehicle owner.
This complaint is to report a power steering failure in my 2014 ram truck which has only 21,345 miles. The failure happened at the start up so there was no safety risk for me, but I understand from reading prior complaints that it can happen during driving. There was no warning or issue prior to the failure. I simply started the truck and the red warning light came on the dash and I had no power steering. I haven’t taken it to a mechanic as they charge $200 just to diagnose the issue and dealer informed me the eps steering rack is on back order. I read this issue has been known since 2023. Is that true? How many complaints are needed to get a recall for this issue? I’m almost reluctant to drive it again if/when it gets fixed.
NHTSA complaint #11762748 — an unverified report by a vehicle owner.
I was driving with my family when I lost power steering and every warning light on my dash lit up. The truck then started lunging. The dealership came and picked up the truck. They told me the power steering control module on the rack and pinion failed sending a signal to the computer that everything failed at once, steering, shifting, traction control, temp gage, abs.... everything
NHTSA complaint #11762895 — an unverified report by a vehicle owner.
The vehicle developed a turn-signal malfunction in which the turn signal would not operate/cancel properly. An authorized Ram dealership inspected the vehicle and diagnosed a failed Steering Column Control Module (SCCM) that required replacement. The part was backordered for approximately four months. I was later advised to contact another authorized Ram dealership that had the part available, and I scheduled an appointment specifically to have the previously diagnosed SCCM issue repaired. After that appointment, I was advised by the service department that the issue had been fixed. Because I am a truck driver and can be away for four to five months at a time, I later discovered that the same turn-signal problem was still occurring. I contacted the dealership and reported that the problem had not been corrected. I was subsequently told I would need to pay approximately $150 for another diagnostic evaluation, which I declined because the problem had already been diagnosed and I had been told it was repaired. During a recent visit to the same dealership for a separate recall, I asked another service advisor to review the prior service visit. I was informed that their records did not show that the SCCM had been replaced or that the previously diagnosed problem had actually been repaired, despite my having been told at the earlier visit that it was fixed. The turn-signal malfunction remains a safety concern because other motorists may not receive an accurate indication of my intention to turn or change lanes, increasing the risk of a collision. The vehicle and the condition are available for inspection. I have retained service documentation concerning the original diagnosis and subsequent dealership visits.
NHTSA complaint #11762860 — an unverified report by a vehicle owner.
My vin number isnt showing up for the steering rack recall but recently i got into my truck to get it out of the garage and the second i tried to turn the wheel it jerked and the steering shutdown so i couldnt turn the wheels.the truck has less than 12,500 miles on it. Its been in a air-conditioned garage its entire life. Its in the shop right now getting a new rack installed. $3500
NHTSA complaint #11762584 — an unverified report by a vehicle owner.
The vehicles power steering randomly stopped working. I checked the fuse box 10amp and 125amp battery connection and no power issues with it. There is power to the rest of the vehicle.
NHTSA complaint #11762205 — an unverified report by a vehicle owner.
At low speeds the Electronic power steering hesitates and i have to force the wheels to turn. Once upto speed of 35mph or higher the power steering works flawless. This is an issue for me as a first responder and is a safety concern.
NHTSA complaint #11762279 — an unverified report by a vehicle owner.
The contact owns a 2022 Ram 1500. The contact stated that while driving on several occasions at various speeds, the ABS, brake, and other unknown warning lights illuminated, and the messages "Traction Control Disengaged", "Shift Knob Required Servicing", "Cruise Control Disconnected", "Video Display Need Servicing," and other unknown messages were displayed. The steering wheel was firm and difficult to turn. The vehicle was turned off and failed to restart immediately. The contact stated that after several minutes, the vehicle restarted. Additionally, while driving with the cruise control feature activated, the feature deactivated inadvertently and the message "Traction Control Disconnected" was displayed. The fuel gauge on the instrument panel was moving erratically and then became inoperable. The vehicle was pulled over to the side of the road, turned off, and then restarted. The vehicle was then taken to the residence. The vehicle was taken to the same dealer four times and was diagnosed with an unknown communication error. During the first visit, the ABS module was replaced. During the second, third, and fourth visits, the dealer was unable to duplicate the failure, but stated that there was a communication error. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
NHTSA complaint #11762091 — an unverified report by a vehicle owner.
Power steering loss EPS unit, steering rack and pinion needs replaced, entire rack and pinion, only driven 107,000 miles. Bought off dealership almost 3 years ago with only 83,956 had purchased extended warranty that has expired in March.
NHTSA complaint #11761493 — an unverified report by a vehicle owner.
My 2025 Ram 1500 equipped with the 3.0L High Output engine has experienced two separate incidents involving loss or severe reduction of electric power steering assist. The first incident occurred on August 23, 2026, while traveling at approximately 40 mph on a public roadway. The steering became extremely heavy, the odometer began flashing, and the check-engine light illuminated. The vehicle was taken to nearest Chrysler Dodge Jeep Ram service department on August 24 and remained there until August 28. During that visit, the dealership determined that the main battery failed testing and replaced it. The auxiliary battery tested good. The dealership also completed RRT 25-143, RRT 25-237, and RRT 25-239, including several module inspections and software reprogramming procedures. The second incident occurred on August 29, 2026, less than approximately 36 hours after the vehicle was returned to me. At a speed of less than 10 mph, the check-engine light illuminated, the odometer began flashing, the engine shut off, and the vehicle again experienced loss/severe reduction of power steering assist. The vehicle was taken to the RAM dealership where it was purchased on August 31, 2026, for the recurring issue and is currently still at the dealership. At this time, I have not been provided a confirmed root cause or an estimated completion date. This is a significant safety concern because the loss of steering assist has now occurred twice within six days, including once at approximately 40 mph. The first repair did not resolve the condition, and the vehicle has spent the majority of that period in dealership service.
NHTSA complaint #11761705 — an unverified report by a vehicle owner.
On 08/29/2026 while traveling on the interstate the electronic power steering light activated on the cluster of the 2013 ram 1500 truck. After hearing the warning and seeing the warning, there was no power steering on the vehicle as I was traveling at 70 mph down the interstate. The wheel was difficult to turn and the vehicle was hard to maintain control while driving. This presented a safety issue for myself and other motorist traveling on the same interstate as myself. The only warning I received was the warning when the power steering completely failed and was inoperable. no other symptom or warning was triggered. I have a scheduled appointment for the dealer to check the vehicle on Friday Sept 4, 2026 at 0800. I am a sworn sheriff's deputy and the vehicle displays a red steering wheel with a red exclamation mark beside it on the dash with a warning that reads "service power steering" power steering will begin to work again after shutdown of the truck and fail after a few minutes of driving and stays out.
NHTSA complaint #11761345 — an unverified report by a vehicle owner.