557 of the
16,530 complaints filed about the RAM 1500
are about the driver-assist systems —
3% of everything owners reported.
The worst model year for it is 2025.
557
Complaints
3%
Share of all complaints
34
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
My 2019 Ram 1500 Rebel has recurring electrical/communication failures that occur every day. The truck repeatedly displays “ParkSense Temporarily Unavailable,” “Service Shifter,” “Service Tire Pressure System,” and “Tire Pressure Unavailable.” The ParkSense sensors often do not activate at all, leaving me without parking assistance while backing up. The system also repeatedly pings with warnings throughout the day. When “Service Shifter” appears, the truck shifts roughly and the transmission does not feel like it is shifting correctly. I am concerned this could indicate an electrical or communication problem affecting the electronic shifter, transmission operation, gear selection, or vehicle control. The truck also has an ongoing water leak around the rear window, including the upper portion and near the sliding window. The electrical problems appear worse during high humidity, although they have also occurred during winter. I am concerned that water intrusion could cause corrosion, electrical shorts, module damage, or other safety hazards. A reputable independent repair shop inspected the vehicle and identified a U-code communication fault. The problems continue to occur daily. I am concerned about the risk of a collision from losing ParkSense, potential transmission/gear-selection problems, and water-related electrical damage. I am requesting that NHTSA investigate whether these recurring failures represent a safety defect affecting 2019 Ram 1500 vehicles. The vehicle is available for inspection.
NHTSA complaint #11758914 — an unverified report by a vehicle owner.
My 2019 Ram 1500 Rebel has recurring electrical/communication failures that occur every day. The truck repeatedly displays “ParkSense Temporarily Unavailable,” “Service Shifter,” “Service Tire Pressure System,” and “Tire Pressure Unavailable.” The ParkSense sensors often do not activate at all, leaving me without parking assistance while backing up. The system also repeatedly pings with warnings throughout the day. When “Service Shifter” appears, the truck shifts roughly and the transmission does not feel like it is shifting correctly. I am concerned this could indicate an electrical or communication problem affecting the electronic shifter, transmission operation, gear selection, or vehicle control. The truck also has an ongoing water leak around the rear window, including the upper portion and near the sliding window. The electrical problems appear worse during high humidity, although they have also occurred during winter. I am concerned that water intrusion could cause corrosion, electrical shorts, module damage, or other safety hazards. A reputable independent repair shop inspected the vehicle and identified a U-code communication fault. The problems continue to occur daily. I am concerned about the risk of a collision from losing ParkSense, potential transmission/gear-selection problems, and water-related electrical damage. I am requesting that NHTSA investigate whether these recurring failures represent a safety defect affecting 2019 Ram 1500 vehicles. The vehicle is available for inspection.
NHTSA complaint #11758914 — an unverified report by a vehicle owner.
I initiated a turn and the steering wheel suddenly and forcefully moved in the opposite direction of my steering input. The steering wheel was pulled out of my hand. I was unable to maintain the intended steering direction and the vehicle was involved in a collision. This was not an intentional steering maneuver or ordinary loss of traction.
NHTSA complaint #11758255 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I own a Ram pickup that has experienced a failure of the ABS brake module. The replacement ABS module is not available from the manufacturer, and I have now been waiting approximately three years for the necessary replacement part. I have contacted Ram dealerships regarding this problem and have repeatedly been told that the ABS module is on backorder and/or unavailable. Despite waiting for approximately three years, there is still no reasonable timeframe for obtaining the part and repairing my vehicle. This is not an ordinary convenience item. The ABS module is a critical safety component of the vehicle’s braking system. When the module fails, important safety systems can be disabled, including anti-lock braking and traction/stability control. Depending on the failure, other vehicle functions can also be affected. I am extremely concerned that Stellantis/Ram has allowed owners to remain without a manufacturer-supported repair for years because the replacement part is unavailable. An owner should not be forced to wait three years for a safety-critical braking component. I have also found numerous complaints from other Ram owners reporting similar ABS-module failures and extended or indefinite parts shortages. This indicates that the problem may be widespread rather than an isolated parts-supply issue. I am asking NHTSA to investigate: * The failure rate of this ABS module. * Whether the ABS module has a known defect or premature failure condition. * Why replacement modules have been unavailable for such an extended period. * Whether Stellantis/Ram has an adequate plan to repair affected vehicles. * Whether a safety recall, special service campaign, extended warranty, or other remedy is warranted. * Whether affected owners should be provided replacement modules at no cost. I believe it is unreasonable and unsafe for a manufacturer to leave owners without access to a replacement for a critical braking-system component for approximately three years.
NHTSA complaint #11757645 — an unverified report by a vehicle owner.
Emergency brake comes on during car wash and engine turns off. Car crashed into the back of the truck on 7-7-26 causing damage to the front of their vehicle. Truck was evaluated by dealership who "reset the electronics" but it continues after this service.
NHTSA complaint #11757254 — an unverified report by a vehicle owner.
Vehicle auto braking inoperative, lane detection not working, main screen goes completely black. Vehicle went into limp mode while entering the freeway . Main dash flagged yellow, and highlighted check engine, service electric stability control, airbags service, 4 x 4 unavailable, service electronic stability control.
NHTSA complaint #11757189 — an unverified report by a vehicle owner.
I am receiving code C2200, and the ABS, brake, lights on confirmed by my local Jeep, Dodge, Ram dealership. The dealership wants to sell me aftermarket ABS module telling me it's a 50/50 chance of it working with electronic flush. All other ABS modules are on backorder with the current safety recall for 2019, 2021-2024 Ram 1500's.
NHTSA complaint #11757044 — an unverified report by a vehicle owner.
The dealership said I need my ABS module replaced due to the lights on the dashboard and my ABS braking system and cruise control not working. I had them order the module and paid for it. I finally asked for a refund. where it has been on backorder for 18 months as of 8/13/2026, with no idea of when it will come in if it comes in at all. This is an extremely disturbing situation and safety issue of not having the anti-braking system in operative.
NHTSA complaint #11756739 — an unverified report by a vehicle owner.
The contact owns a 2020 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. Three dealers, including Cross Jeep Chrysler (1501 Gardiner Ln, Louisville, KY 40218), were contacted. The dealers informed the contact that parts were not yet available and there was no date for the availability for the parts for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
NHTSA complaint #11755961 — an unverified report by a vehicle owner.
I purchased my 2022 Ram 1500 5.7L new. Since purchasing the vehicle, it has experienced multiple electrical system failures that occurred without warning. The infotainment screen stopped functioning, which also caused the backup camera to become inoperative. In addition, the horn no longer works, the air conditioning has failed, and the power windows will not operate. These failures appear to be related to the vehicle's electrical system and have significantly affected both the safety and usability of the truck. The loss of the backup camera reduces visibility while reversing, increasing the risk of a crash. The horn is an essential safety feature used to warn other drivers and pedestrians of potential hazards, and its failure creates an additional safety risk. The vehicle was purchased new and has experienced multiple critical electrical failures affecting several systems. I am submitting this complaint so the National Highway Traffic Safety Administration (NHTSA) can investigate whether these electrical failures represent a safety-related defect affecting other 2022 Ram 1500 vehicles.
NHTSA complaint #11754949 — an unverified report by a vehicle owner.
The emergency braking system initiated during operating my vehicle (has done it 3 times) for no reason. It locks up my engine and will not let me operate the vehicle. The software went crazy with warnings. Would not allow me to turn off the engine. It acted like it thought I was having a front end collision. I seriously have been afraid to drive. I have this feature turned off, it should never have activated. I have had several electrical issues; example: drivers side running light twice has had to be replaced (first time it was only a few months old); the passenger side had to be replaced. The air pressure warnings are inconsistent, the screen goes black on my Uconnect system; the clock settings change daily. It drops, freezes or reboots constantly. The first week I had my truck the check engine light came on, I took it back to dealer and they found nothing wrong. A few weeks later it happened again; took it back and they said it was a "KNOWN" RAM issue, nothing is really wrong and no fix was available. It comes on frequently, I get it checked each time. It goes off on its own now. I do not trust it. How will I know if it really has an issue???
NHTSA complaint #11755050 — an unverified report by a vehicle owner.
The emergency braking system initiated during operating my vehicle (has done it 3 times) for no reason. It locks up my engine and will not let me operate the vehicle. The software went crazy with warnings. Would not allow me to turn off the engine. It acted like it thought I was having a front end collision. I seriously have been afraid to drive. I have this feature turned off, it should never have activated. I have had several electrical issues; example: drivers side running light twice has had to be replaced (first time it was only a few months old); the passenger side had to be replaced. The air pressure warnings are inconsistent, the screen goes black on my Uconnect system; the clock settings change daily. It drops, freezes or reboots constantly. The first week I had my truck the check engine light came on, I took it back to dealer and they found nothing wrong. A few weeks later it happened again; took it back and they said it was a "KNOWN" RAM issue, nothing is really wrong and no fix was available. It comes on frequently, I get it checked each time. It goes off on its own now. I do not trust it. How will I know if it really has an issue???
NHTSA complaint #11755050 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Components Electronic Stability Control (Esc):control Module Summary Chrysler (Fca US, LIc) IS Recalling Certain 2019, 2021-2024 RAM 1500 Vehicles. DUE TO A Software Malfunction, THE Anti-Lock Brake System (Abs) Control Module MAY Disable THE Electronic Stability Control System. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Number 126, "electronic Stability Control Systems." Consequence Driving With A Disabled Electronic Stability Control System CAN Increase THE Risk OF A Crash. What You Should Do Dealers Will Update THE ABS Control Module Software, Free OF Charge. Interim Notification Letters, Notifying Owners OF THE Safety Risk, Were Mailed October 10, 2024. Owner Notification Letters Were Mailed Beginning September 26, 2024. Owners MAY Contact FCA US, LLC Customer Service AT 1-800-853-1403. FCA US, LIc's Number
NHTSA complaint #11753680 — an unverified report by a vehicle owner.
Components Electronic Stability Control (Esc):control Module Summary Chrysler (Fca US, LIc) IS Recalling Certain 2019, 2021-2024 RAM 1500 Vehicles. DUE TO A Software Malfunction, THE Anti-Lock Brake System (Abs) Control Module MAY Disable THE Electronic Stability Control System. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Number 126, "electronic Stability Control Systems." Consequence Driving With A Disabled Electronic Stability Control System CAN Increase THE Risk OF A Crash. What You Should Do Dealers Will Update THE ABS Control Module Software, Free OF Charge. Interim Notification Letters, Notifying Owners OF THE Safety Risk, Were Mailed October 10, 2024. Owner Notification Letters Were Mailed Beginning September 26, 2024. Owners MAY Contact FCA US, LLC Customer Service AT 1-800-853-1403. FCA US, LIc's Number
NHTSA complaint #11753680 — an unverified report by a vehicle owner.
Components Electronic Stability Control (Esc):control Module Summary Chrysler (Fca US, LIc) IS Recalling Certain 2019, 2021-2024 RAM 1500 Vehicles. DUE TO A Software Malfunction, THE Anti-Lock Brake System (Abs) Control Module MAY Disable THE Electronic Stability Control System. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Number 126, "electronic Stability Control Systems." Consequence Driving With A Disabled Electronic Stability Control System CAN Increase THE Risk OF A Crash. What You Should Do Dealers Will Update THE ABS Control Module Software, Free OF Charge. Interim Notification Letters, Notifying Owners OF THE Safety Risk, Were Mailed October 10, 2024. Owner Notification Letters Were Mailed Beginning September 26, 2024. Owners MAY Contact FCA US, LLC Customer Service AT 1-800-853-1403. FCA US, LIc's Number
NHTSA complaint #11753680 — an unverified report by a vehicle owner.
While driving northbound on [XXX] from [XXX] into [XXX] during heavy rain, my vehicle experienced an uncommanded Automatic Emergency Braking (AEB) deployment just before the bridge. The sudden activation of the AEB system at highway speed on a wet surface caused the vehicle to lose traction, resulting in fishtailing and a subsequent head-on collision into the median. This malfunction not only put my life in danger, but the life of my passenger because if I was not able to recover as I did, the truck would have went right off the bridge. The AEB system is the component involved, and the vehicle is available for inspection upon request. The problem has not yet been evaluated or confirmed by a dealer or independent service center; currently, the vehicle is being evaluated by the insurance company, and inspection is pending. There were no warning lamps, messages, or other symptoms prior to the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11751870 — an unverified report by a vehicle owner.