FaultScore

RAM 2500 headlight problems

63 of the 7,435 complaints filed about the RAM 2500 are about the lighting — 1% of everything owners reported. The worst model year for it is 2025.

63

Complaints

1%

Share of all complaints

1

Crashes

0

Fires

Lights complaints by model year

2013 2500 5 7.9%

Median failure at 5,000 miles

2014 2500 6 9.5%

Median failure at 30,000 miles

2015 2500 6 9.5%

Median failure at 35,000 miles

2016 2500 5 7.9%

Median failure at 124 miles

2017 2500 4 6.3%

Median failure at 5,005 miles

2018 2500 5 7.9%
2019 2500 2 3.2%

Median failure at 2,000 miles

2021 2500 1 1.6%
2022 2500 2 3.2%
2023 2500 8 12.7%
2024 2500 2 3.2%

Median failure at 12,000 miles

2025 2500 14 22.2%

Median failure at 2,400 miles

2026 2500 3 4.8%

Median failure at 4,017 miles

What owners said

2026 RAM 2500 Dawsonville, GA

EXTERIOR LIGHTING

The contact owns a 2026 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11755263 — an unverified report by a vehicle owner.

2025 RAM 2500 Eagle River, AK

EXTERIOR LIGHTING

See attached document for complaint.

NHTSA complaint #11752191 — an unverified report by a vehicle owner.

2025 RAM 2500 at 6,500 miles Albuquerque, NM

EXTERIOR LIGHTING

The contact owns a 2025 Ram 2500. The contact stated that while driving after the dealer completed the recall repair under NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); a message asking whether the driver wanted to connect a fifth-wheel or a conventional trailer was displayed on the instrument panel, and a yellow triangle light with two wheels underneath a trailer was displayed. The contact stated that the message and warning light were illuminated while no trailer was connected to the vehicle. The manufacturer was notified of the issue and assisted the contact in scheduling a service appointment with the dealer. The vehicle was taken to the dealer twice; however, the failure could not be duplicated. The vehicle was not repaired. The failure mileage was approximately 6,500.

NHTSA complaint #11750570 — an unverified report by a vehicle owner.

2024 RAM 2500 at 12,000 miles Rapid City, SD

EXTERIOR LIGHTING

The contact owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the trailer braking system failed to operate, slow the vehicle, or stop the trailer while the brake pedal was depressed. The contact stated that the trailer brake disconnected warning light was illuminated. The contact researched and was made aware of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the VIN was not included. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the trailer brake controller needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.

NHTSA complaint #11747148 — an unverified report by a vehicle owner.

2026 RAM 2500 Starke, FL

EXTERIOR LIGHTING

Brakes and lights on trailer don’t work.Truck thinks it has a trailer connected to it all the time ,even when no trailer is not attached. Not sure I can trust this vehicle. It’s been looked at by dealer, they say part is back order no date for it to be fixed. IS THIS SAFE !!!

NHTSA complaint #11742776 — an unverified report by a vehicle owner.

2026 RAM 2500 at 4,017 miles Palm Springs, FL

EXTERIOR LIGHTING

The contact owns a 2026 Ram 2500. The contact stated he is experiencing issues with electrical on his trailer when connecting to the vehicle, stated his blinkers or lights are not operating. The contact stated, he had took his vehicle in for NHTSA Campaign Number: (26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM), The repair was done. The repair was completed by the dealer. However, the contact stated that the vehicle experienced the exact same failure symptoms as before the recall repair once he connected his trailer. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 4017

NHTSA complaint #11739315 — an unverified report by a vehicle owner.

2025 RAM 2500 Truro, MA

EXTERIOR LIGHTING

The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000( ); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.

NHTSA complaint #11738949 — an unverified report by a vehicle owner.

2024 RAM 2500 Akron, OH

EXTERIOR LIGHTING

The vehicle experienced repeated electrical and no-start issues believed to be related to the RF/electrical communication system. The truck has been returned to the dealership repeatedly for this issue and recently spent approximately two months at the dealership for diagnosis and repair. After finally being returned, the vehicle was completely dead the very next morning and would not start. The vehicle has also experienced dangerous electrical failures while being driven. During one incident at night, the headlights and interior electrical system became extremely dim and began flickering while an employee was operating the truck. Visibility was significantly reduced to the point the driver could barely see the roadway. During the same event, the brake pedal became abnormally hard to press intermittently, creating a serious safety concern while driving. The failure also occurred on our business lot where the truck was blocking multiple trailers needed for scheduled customer deliveries, creating operational disruption and safety concerns related to moving equipment and trailers around an inoperable heavy-duty truck. The dealership reportedly replaced or repaired an RF-related component/module during the repair process. However, the problem appears unresolved because the truck failed again immediately after being returned from service. Symptoms have included: * Complete battery drain/no-start condition * Flickering and dimming headlights/electrical systems * Intermittent hard brake pedal condition * Repeated electrical-related issues * Extended dealer downtime * Ongoing unresolved repair attempts The vehicle is available for inspection upon request. This truck is used daily for commercial/business operations. Reliability concerns are significant because unexpected electrical failure or no-start conditions can leave the vehicle stranded or create hazardous driving conditions. The issue has been reproduced after dealer repair attempts. Based on the symptoms and

NHTSA complaint #11735965 — an unverified report by a vehicle owner.

2019 RAM 2500 Watertown, NY

EXTERIOR LIGHTING

dash board displays trailer not connected when it is then lights and brakes goes out and will not come back on. this happens every time I haul. I have to pull over on the side and disconnect and reconnect tailer and shut off the engine and restart to reset. sometimes this works most times not. Last time it happened at 12am doing 70mph on I 95 and almost caused a severe accident. I have called dealer and the manufacturer and nhtsa and reported to no avail. This same control brake module on newer vehicles has been recalled but not on mine?

NHTSA complaint #11732630 — an unverified report by a vehicle owner.

2025 RAM 2500 Monahans, TX

EXTERIOR LIGHTING

The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact that the part for the recall repair was available for brand new vehicles that were in inventory. The contact had not experienced a failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part for the recall repair was currently available for brand-new vehicles that were in inventory. The contact had not experienced a failure.

NHTSA complaint #11731930 — an unverified report by a vehicle owner.

2025 RAM 2500 Collinsville, OK

EXTERIOR LIGHTING

I own a 2025 Ram 2500 that is affected by Recall 03D involving the Trailer Brake Control Module. This recall is related to a potential failure of the trailer braking system and trailer lighting system, which creates a serious safety risk while towing. I regularly use this truck for towing, and due to this issue, the vehicle may not safely tow trailers, increasing the risk of an accident. I have experienced this issue while towing, all lights will shut off on my trailers and warnings that the trailer has been disconnected repeatedly pop up. Then the lights will flash back on just to repeat again. After this happened the first time (last year), I took my truck in to have them run diagnostics and they were unable to find anything wrong, suggesting it could be the trailer, and now the recall is here. I have contacted my dealer, but the replacement part is not available and has an expected 55 week leadtime due to Stellantis allowing dealers to order only one module per week. There are 55 customers in line ahead of me waiting on this part for their own trucks. This leaves me with a vehicle that cannot be safely used for its intended purpose. I am requesting that the manufacturer expedite parts availability and provide a timely resolution to this safety recall Stellantis should not be allowed to sell anything while all of the current trucks on the road are unsafe.

NHTSA complaint #11729962 — an unverified report by a vehicle owner.

2025 RAM 2500 at 2,600 miles Salem, OR

EXTERIOR LIGHTING

The contact owns a 2025 Ram 2500. The contact stated that the message "Service Trailer Lighting" was displayed while driving. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer and several other dealers were contacted and informed that the recall part was not available because only one part could be ordered every two weeks. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was approximately 2,600.

NHTSA complaint #11729745 — an unverified report by a vehicle owner.

2025 RAM 2500 Anchorage, AK

EXTERIOR LIGHTING

The contact owns a 2025 Ram 2500. The contact stated that while driving with a trailer hitched to the vehicle, the manual brake controller flashed an unknown error message on the instrument panel. Due to the failure, the tires on the trailer locked up and failed to operate as needed. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts would not be available for almost two years. The vehicle was not repaired. The failure mileage was unknown.

NHTSA complaint #11726678 — an unverified report by a vehicle owner.

2025 RAM 2500 at 2,200 miles Springfield, MO

EXTERIOR LIGHTING

The contact owns a 2025 Ram 2500. The contact stated that while driving at an undisclosed speed, the trailer lights became inoperable. The contact stated that the trailer lights and trailer brake system failed to function properly. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical); however, the part to do the recall repair was not yet available. The vehicle was taken to several dealers; however, the vehicle was not diagnosed or repaired. The dealers confirmed that parts were not yet available and informed the contact that there was an estimated time of approximately one and a half years for the parts to become available. The manufacturer was made aware of the failure; however, the request for a buyback was denied. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The approximate failure mileage was 2,200.

NHTSA complaint #11725919 — an unverified report by a vehicle owner.

2025 RAM 2500 Mesa, CO

EXTERIOR LIGHTING

The contact owns a 2025 Ram 2500. The contact discovered NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). Local dealers were contacted and advised the contact that the part to do the recall repair was not yet available. The manufacturer was made aware of the issue and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was parked at the residence and had not been driven since due to safety concerns. The contact had not experienced a failure.

NHTSA complaint #11725549 — an unverified report by a vehicle owner.

2022 RAM 2500 Meyersdale, PA Crash

EXTERIOR LIGHTING

What component or system failed or malfunctioned, and is it available for inspection upon request? FACTORY TRAILER BRAKE CONTROL UNIT. How was your safety or the safety of others put at risk? BRAKE CONTROL INTERMITTENTLY FAIL TO WORK. NOT ABLE TO STOP 15,000 LB TRAILER. WEIGHT PUSHS VEICHLE OUT OF CONTROL. Has the problem been reproduced or confirmed by a dealer or independent service center? NEVER DOES IT FOR THE DEALER OR INDEPENDENT SERVICE CENTER AND THEY TOW MY TRAILER AROUND SEVERAL TIMES. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? DEALER & SERVICE CENTER Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO NO HOW DO I GET HELP IT IS A 2022 RAM 2500 BROUGHT NEW BY ME AND STARTED HAVING TROUBLE OFF AND ON SINCE THE FIRST 1,000 MILES AND NOW HAVE 26,000 MILES. I READ ABOUT THE RECALLS ON THE 2024 2025 RAM 2500 3500 MODELS WITH AN ENGINEERING PROBLEM ON TWO DIFFERENT VENDORS MAKING CONTROLERS FOR FCA.

NHTSA complaint #11722127 — an unverified report by a vehicle owner.

2025 RAM 2500 at 2,000 miles Ticonderoga, NY

EXTERIOR LIGHTING

The contact 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The dealer was contacted to schedule an appointment; however, the dealer informed the contact that the part to do the recall repair was not yet available because the manufacturer instructed the dealers that the parts should be prioritized for fleet vehicles first. The contact stated that while driving at an undisclosed speed uphill and hauling a load, the vehicle failed to respond while depressing the brake pedal. The vehicle decelerated while driving up the incline. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was approximately 2,000.

NHTSA complaint #11721735 — an unverified report by a vehicle owner.

2025 RAM 2500 Blairsville, GA

EXTERIOR LIGHTING

The contact owns a 2025 Ram 2500. The contact was made aware that the VIN was associated with NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that several dealers were contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair and informed the contact that the parts were being rationed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11719091 — an unverified report by a vehicle owner.

2025 RAM 2500 Wolcott, CT

EXTERIOR LIGHTING

The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11719126 — an unverified report by a vehicle owner.

2018 RAM 2500 Fort Wayne, IN

EXTERIOR LIGHTING

Recently the radio and display system in the vehicle stopped working properly. It was basically ghosting all commands. It could not be controlled by knobs, touch screen or voice command. the dealer stated that the screen delaminated and was causing the issue. This is a safety concern because the radio was calling 911 randomly and I was unable to stop it, it was turn on and off features in the vehicle. It's very dangerous. there is a wide know problem for these delaminating screens and this should be recalled and fixed.

NHTSA complaint #11702453 — an unverified report by a vehicle owner.

Other RAM 2500 problems