31 of the
856 complaints filed about the Chevrolet Express
are about the suspension —
4% of everything owners reported.
The worst model year for it is 2000.
The contact owns a 2005 Chevrolet Express. The contact stated that while driving, the front passenger’s side tire started to wobble. The vehicle was taken to an independent mechanic and the contact was informed that the tie rod needed to be replaced. The vehicle was repaired. Additionally, the contact stated that while driving, the headlights failed to operate without engaging the lever. The vehicle was taken to an independent mechanic where the bulbs were replaced; however, the high-beam headlights failed to operate as needed. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 200,000.
NHTSA complaint #11487063 — an unverified report by a vehicle owner.
This vehicle was sold for use over US highways, as "repairable condition". After going to a mechanic shop, I was advised, because of sever rust the rear leaf spring hangers were completely rusted thru, the rear axle assembly could come off or the frame could break in half, by just going over say, a railroad crossing. The mechanic said they would not repair this vehicle for use to drive on roads. I am requesting a local representative to help evaluate if this vehicle is safe to travel on Oklahoma roads.
NHTSA complaint #11445566 — an unverified report by a vehicle owner.
The contact owns a 2002 Chevrolet Express. The contact stated while driving 65 MPH, she heard an abnormal loud banging sound coming from the rear end of the vehicle. The contact stated that the passenger’s side rear axle detached from the vehicle, causing the tire to detach and roll away. The contact did not sustain any injury. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 100,000.
NHTSA complaint #11435043 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2018 CHEVROLET EXPRESS 4500. WHILE DRIVING 60 MPH, THE CONTACT HEARD SEVERAL BANGING SOUNDS UNDERNEATH THE VEHICLE. THE CONTACT EXAMINED UNDERNEATH THE CAMPER AND DISCOVERED THAT THE SPRINGS WERE NOT STRONG ENOUGH TO CARRY THE LOAD OF THE CAMPER.THE 2018 CHEV 4500 IS THE PROBLEM THE SPRINGS ARE NOT HEAVY ENOUGH AND IT LAYS ON THE STOPS AND IS UNSAFE TO DRIVE. THE CONTACT STATED THAT THE CAMPER WAS RIDING OVER THE YELLOW, RUBBER OVERLOAD STOPS. ACCORDING TO THE FRONT END TAG OF THE CAMPER, THE CAMPER HAD THE ABILITY TO HAUL UP TO 4,600 LBS; HOWEVER, THE CONTACT'S LOAD WAS LESS THAN THE WEIGHT CAPACITY. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE NOT RESPONSIBLE FOR THE FAILURES. THE COACHMEN MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAMPER WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 468. THE VIN WAS INVALID. *TR
NHTSA complaint #11244191 — an unverified report by a vehicle owner.
UPON INSPECTION OF THE COIL SPRING CRADLES ,IT WAS FOUND THAT THE UPPER CONTROL ARM ON THE RIGHT SIDE WAS CRACKED WHERE THE TOP OF THE COIL SPRING SEATS. THIS IS THE SECOND CRACK IN THE COIL SPRING AREA THAT WAS FOUND ON AN AMBULANCE PACKAGE VEHICLE.THIS UNIT HAS BEEN TAKEN OUT OF SERVICE AS WELL DUE TO SAFETY CONCERNS.
NHTSA complaint #11088965 — an unverified report by a vehicle owner.
VEHICLE BOUNCES WHEN TRAVELLING ON AN UNEVEN SURFACE. I.E., CONCRETE BRIDGE OR OVERPASS. THIS CONDITION IS MORE PREVALENT WHEN TRAVELLING ON THE HIGHWAY. THIS VEHICLE IS UNSAFE TO OPERATE AND THE MANUFACTURER IS UNWILLING TO REMEDY THE PROBLEM, STATING THIS IS A CHARACTERISTIC OF THE VEHICLE AND THEY CANNOT FIX IT. IN CONTRAST WE HAVE TWO OLDER CHEVROLET VANS THAT DO NOT EXHIBIT THIS PROBLEM. THE VEHICLE IS NOT PRESENTLY IN SERVICE AS A RESULT OF THIS DEFECT. CHEVROLET HAD OPENED A COMPLAINT UNDER THE NUMBER 8-3011733484 FOR FIRE EXTINGUISHER & SUPPLY CO.,INC. THEIR REPRESENTATIVE WAS PAM SAUNDERS. I AM THE PRESIDENT OF FIRE EXTINGUISHER & SUPPLY CO.,INC. THE OWNER OF THE VAN. THE DEALER, BANNER CHEVROLET, HAS MADE SEVERAL UNSUCCESSFUL ATTEMPTS TO REMEDY THE PROBLEM BUT NOW SAYS THERE IS NOTHING THEY CAN DO SINCE THIS IS A CHARACTERISTIC OF THE VEHICLE. THE DEALER HAS REPLACED THE FRONT AND REAR SHOCKS AND SPRINGS, ALSO PAID TO HAVE AN ADDITIONAL LEAF SPRING INSTALLED, ALL TO NO REMEDY. THE LAST ACTION, REPLACING THE FRONT SPRINGS, WAS DONE WITHOUT MY CONSENT OR KNOWLEDGE AND ACTUALLY MADE THE PROBLEM WORSE. NOW, THEY REFUSE TO DO ANYTHING MORE. I HAVE CONSULTED AN ATTORNEY BUT THIS HAS NOT PRODUCED MUCH IN THE WAY OF A REMEDY. SO, WE ARE CURRENTLY PAYING INSURANCE AND A TRUCK NOTE ON A VEHICLE WE CANNOT USE BECAUSE I DON'T WANT TO PUT MY EMPLOYEES OR MYSELF AT RISK OF A SERIOUS ACCIDENT.
NHTSA complaint #11044046 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 CHEVROLET EXPRESS. WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED SEVERELY AND STOPPED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
NHTSA complaint #10894065 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 CHEVROLET EXPRESS. WHILE DRIVING AT AN UNKNOWN SPEED, THE ABS WARNING LIGHT ILLUMINATED. AFTER ALL THE PASSENGERS EXITED THE VEHICLE, THE FRONT PASSENGER SIDE TIRE EXPLODED AND CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HUB BEARING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
NHTSA complaint #10874798 — an unverified report by a vehicle owner.
2015 CHEVROLET CITY EXPRESS. CONSUMER WRITES IN REGARDS TO VEHICLE TIRES ISSUE. CONSUMER HAS PREVIOUS COMPLAINTS WITH DIFFERENT VEHICLES LISTED IN ARTEMIS. *SMD THE CONSUMER STATED THE TIRES WERE WEARING OUT ON THE INSIDE AND OUTSIDE EDGES PREMATURELY. THE ALIGNMENT WAS CHECKED AND IT WAS WITHIN THE RECOMMENDED SPECIFICATIONS.
NHTSA complaint #10806998 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE FRONT OF THE VEHICLE VIBRATED WHENEVER THE VEHICLE WAS BEING DRIVEN OVER 30 MPH OVER A BUMP. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTROL ARMS, THE PITMAN ARM, THE TIRES AND THE HUBS WERE REPLACED, BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 109,000. THE VIN WAS NOT AVAILABLE. ....UPDATED 07/22/15 *BF UPDATED 10/4/2017
NHTSA complaint #10703964 — an unverified report by a vehicle owner.
THE BRAKES ON MY VEHICLE WERE INSPECTED AT HOMEWOOD CHEVROLET IN ILLINOIS AND THEY DID NOT NEED PADS OR ANYTHING, HOWEVER, THE BRAKES BRAKES RELEASE ON THEIR OWN WHEN YOU ARE DRIVING. THERE WAS A HYDRAULIC RECALL AND I NEVER RECEIVED ANY INFORMATION..THE HEADLIGHTS ON MY CAR ALSO KEEP BURNING OUT WITHIN WEEKS OF HAVING THEM CHANGED. THE VEHICLE HAS SOME SUSPENSION ISSUE AS WELL. THERE WAS ALSO A RECALL FOR THAT WHICH I RECEIVED NO NOTICE FOR.I HAVE NOT MOVED SINCE PURCHASING THIS VEHICLE.
NHTSA complaint #10667416 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 CHEVROLET EXPRESS VAN. THE CONTACT STATED THAT WHILE MAKING A TURN, THE STEERING WHEEL SHOOK UNCONTROLLABLY AND BECAME VERY HARD TO MANEUVER. THE CONTACT WAS A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE LOWER ISOLATION GROMMET ON THE FRONT SHOCK FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #10653365 — an unverified report by a vehicle owner.
PARKING BRAKE CABLE FOUND RUBBING ON THE HYDRAULIC SERVICE BRAKE LINE, FORWARD OF THE REAR AXLE ON DRIVERS SIDE OF CHASSIS. WEAR IS EVIDENT ON HYDRAULIC SERVICE BRAKE LINE AND PARKING CABLE, ALONG WITH COMPONENT PARKING BRAKE ASSEMBLY WAS STUCK UNDER.
NHTSA complaint #10509029 — an unverified report by a vehicle owner.
2005 CHEVROLET EXPRESS SHOCK TOWER FAILURE. CONSUMER STATED THAT THE SHOCK TOWER CRACKED IN HALF. WAS REPAIRED. SHE STATES THAT THE VEHICLE DEVELOPED A SHIMMY AFTER THE REPAIR. *KB WHEN THE CONSUMER TOOK THE VEHICLE TO THE SHOP FOR THE SHIMMY, SHE WAS INFORMED THE TIE RODS HAD WORN OUT AND THE TECHNICIAN STATED THAT EXCESSIVE WEIGHT AND THE WRONG WHEEL/TIRE SIZE CAUSED ADDITIONAL STRESS AND WEAR AND TEAR ON THE VEHICLE. THE ABS LIGHT FLICKERED.
NHTSA complaint #10212794 — an unverified report by a vehicle owner.
SUBJECT VEHICLE IS A 2005 CHEVY EXPRESS/EXPLORER CONVERSION VAN. THE PASSENGER SIDE SHOCK TOWER STEEL ARM COMPLETELY SEPARATED AT THE WELDED POINT. I DROVE VEHICLE TO CLOSEST DEALER. WAS TOLD THAT THE VEHICLE TOOK A HIT AND THAT IT WAS NOT COVERED BY MANUFACTURER'S WARRANTY, AND THAT IT WAS NOT SAFE TO DRIVE. WAS TOLD THAT AUTO INSURANCE MIGHT COVER THE DAMAGE. AT NO TIME WAS THAT VEHICLE INVOLVED IN AN ACCIDENT. FILED CLAIM WITH ALLSTATE. DEALER REPAIR SHOP WAS AUTHORIZED BY IN-HOUSE ADJUSTER TO DETERMINE IF DAMAGE WAS COVERED. INSURANCE ADJUSTER CALLED TO SAY THEY WOULD COVER THE CLAIM. WE DISPUTED THE CLAIM AND ASKED THE ADJUSTER TO VISUALLY INSPECT THE VEHICLE HIMSELF BECAUSE WE FELT IT WAS A MANUFACTURER'S DEFECT. ADJUSTER CONCURRED AND DENIED THE CLAIM. [WE WERE DISTURBED BY THE WAY OUR CLAIM WAS HANDLED AND WONDERED IF INSURANCE FRAUD WAS BEING PLAYED OUT. WE ARE FOLLOWING THRU WITH THE STATE INSURANCE DEPT.] WHEN THE CLAIM WAS DENIED THE DEALER TOLD US TO TAKE THE VEHICLE TO WHERE WE PURCHASED IT BECAUSE THEY THEN DETERMINED THAT IT WAS A CONVERSION VAN COMPANY ISSUE. WE TOOK THE VEHICLE TO OUR DEALERSHIP AND THEY DETERMINED THAT THE CONVERSION COMPANY INSTALLED 20 INCH RIMS/TIRES ON A VEHICLE WITH 16 INCH MAXIMUM RIM/TIRE REQUIREMENT PER ENGINEERING SPECS. THE QUESTIONS THAT ARISE NOW ARE: WHY DID THEY SELL TO US A VEHICLE WHICH DOES NOT MEET ENGINEERING SPECS? TO WHAT EXTENT WAS MY FAMILY AT RISK OR IN DANGER? HOW MANY OTHER FAMILIES ARE THERE WHO ARE POTENTIALLY AT RISK DUE TO THIS CONDITION? WHAT ARE THE CHANCES THAT THIS WON'T HAPPEN AGAIN? WHAT RECOURSE DO WE HAVE? WE CERTAINLY DO NOT WANT THAT VEHICLE BACK IF WE CANNOT HAVE THE 20 INCH RIMS/TIRES. [LOW PROFILE TIRES] 16 INCH RIMS/TIRES WILL TAKE AWAY FROM THE LOOK OF THE VEHICLE.
NHTSA complaint #10197741 — an unverified report by a vehicle owner.
WHILE DRIVING AT ANY SPEED VEHICLE PULLED TO THE LEFT. DEALER STATED THEY HAVE REPAIRED THE VEHICLE. CONSUMER INSISTED THAT AS A RESULT OF THE REPAIRS WHEN APPLYING THE BRAKES VEHICLE PULLED TO THE LEFT EVEN MORE.
NHTSA complaint #10103289 — an unverified report by a vehicle owner.
LOSS OF BRAKING EFFECTIVENESS, ON INSPECTION DISCOVERED THAT OEM FRONT AXLE GREASE SEALS HAD FAILED. FAILURE HAD CONTAMINATED BOTH LEFT AND RIGHT INNER DISC BRAKE PADS AND INNER SIDE OF BOTH FRONT ROTORS WITH AXLE GREASE. REPORTED TO DEALER SERVICE AND ASKED THAT THE FAILURE BE ENTERED INTO THE GM/CHEVY SYSTEM FOR INVESTIGATION AND CORRECTION. DEALER SERVICE DEPT. DENIED ANY OTHER INSTANCES OF THIS FAILURE EXISTED AND DECLINED TO REMEDY SEAL FAILURE OR BRAKE PAD DAMAGE UNDER WARRANTY. FRONT BRAKE PADS AND GREASE SEALS WERE REPLACED AT OWNER EXPENSE.
NHTSA complaint #10080784 — an unverified report by a vehicle owner.
KNOCKING ON FRONT END AND FAULTY REAR END. *LA PARTS WERE REPLACED TWICE ON THE FRONT AND REAR END OF THE VEHICLE. THE RADIO WAS REPLACED, THE POWER STEERING WAS NOISY, THE MIRROR VIBRATED WHEN TRAVELING AT A HIGH SPEED. THE EXHAUST SYSTEM WAS EMITTING WHITE SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS OVER 15 TIMES
NHTSA complaint #10063463 — an unverified report by a vehicle owner.
VEHICLE IS RELEASED FROM THE FACTORY WITHOUT THE ABILITY TO HAVE A ROUTINE FRONT END ALIGNMENT PERFORMED. A PROCEDURE OF REMOVING "KNOCK-OUT TEMPLATES" MUST BE PERFORMED BEFORE AN ALIGNMENT CAN BE PERFORMED.
NHTSA complaint #10059032 — an unverified report by a vehicle owner.