FaultScore

FaultScore report

2016 Chevrolet Silverado 1500 problems

Owners have filed 1,050 complaints about the 2016 Chevrolet Silverado 1500 with NHTSA between 2016 and 2026. The largest single group is the brakes. Across this model's run it ranks 5 of 32 worst.

D

FaultScore 62/100

Higher is worse. Measured against the other years of the Chevrolet Silverado 1500.

How this is worked out

The numbers

1,050

Complaints

65

Crashes reported

12

Fires reported

16

Injuries reported

1 complaint reports a death.

45,000 mi

Median mileage at failure

Half of reported failures happened before this

37%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 72 vs 50 Severity 46 vs 50 Early failure 63 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 72
Against the median year of the Chevrolet Silverado 1500. 50 means typical for this model; 100 means roughly double.
Severity — 46
9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 63
37% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2016 compares with every other Chevrolet Silverado 1500

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2016 Chevrolet Silverado 1500

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 267 25.4%

28 crashes, 0 fires · median 50,000 mi

1 crashes, 0 fires · median 59,500 mi

Electrical System 120 11.4%

3 crashes, 7 fires · median 42,363 mi

Steering 110 10.5%

10 crashes, 0 fires · median 42,500 mi

3 crashes, 2 fires · median 35,000 mi

0 crashes, 2 fires · median 49,617 mi

Suspension 30 2.9%

2 crashes, 0 fires · median 10,000 mi

1 crashes, 0 fires · median 27,500 mi

Wheels 21 2.0%

2 crashes, 0 fires · median 8,637 mi

0 crashes, 1 fires · median 40,500 mi

2 crashes, 0 fires · median 31,550 mi

2 crashes, 0 fires · median 48,000 mi

Airbags 17 1.6%

6 crashes, 0 fires · median 23,396 mi

Lights 16 1.5%

1 crashes, 0 fires · median 17,000 mi

Seat Belts 12 1.1%

2 crashes, 0 fires · median 155,500 mi

Median failure at 10,750 miles

Driver Assist & Collision Avoidance 7 0.7%

2 crashes, 0 fires · median 60,000 mi

Tires 5 0.5%

Median failure at 345 miles

Seats 4 0.4%

Median failure at 6,595 miles

Equipment & Accessories 1 0.1%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 19 63.3%
Automatic Emergency Braking 3 10.0%
Vacuum 2 6.7%
Defroster/Defogger/Hvac System 2 6.7%
Steering Control Module 1 3.3%
Warnings 1 3.3%
Tv/Radio/Speakers 1 3.3%
Assist 1 3.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 52 8.4%
1,000 – 9,999 miles 57 9.3%
10,000 – 24,999 miles 69 11.2%
25,000 – 49,999 miles 168 27.3%
50,000 – 74,999 miles 148 24.0%
75,000 – 99,999 miles 68 11.0%
100,000 – 149,999 miles 42 6.8%
150,000+ miles 12 1.9%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2016 peak 31 Aug 2026

NHTSA investigations into the 2016 Chevrolet Silverado 1500

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE18012 Opened 20 Nov 2018 Closed 10 Apr 2022 SERVICE BRAKES

Brake Vacuum Pump Failure

On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extendi...

Recalls on the 2016 Chevrolet Silverado 1500

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

21V504000

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

21V245000

SEAT BELTS:FRONT

General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

Risk: A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.

20V736000

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.

Risk: If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.

19V761000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING

General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.

Risk: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

19V645000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.

Risk: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.

18V578000

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Risk: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

18V291000

SEAT BELTS:FRONT

General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

Risk: If the pretensioner cable becomes fatigued or breaks, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

17V437000

AIR BAGS:FRONTAL

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Sartell, MN Crash

UNKNOWN OR OTHER

Vehicle suffered a failure cascade of the brake booster vacuum pump system. During a low-speed bumper collision on July 4 and a boat ramp slide, the pedal triggered abnormal ABS-like pulsing as the computer tried to hydraulically compensate for dropping vacuum pressure. This resulted in truck front bumper damage and boat trailer fender damage. On July 10, total failure occurred in a drive-thru, rendering the pedal rock-hard and sopping mear impossible. All marked parts and logs are available for inspection. Onboard diagnostic data reveals the electronic brake control module has driven continuously without a master clear for 22,665 miles, locking the last system initialization to 78,468 miles. This continuous data loop proves code C0299-00 was actively visible in the history log during the subsequent dealer service visits. Instead of performing the hardware pump remedy under Recall N192268490 (NHTSA 19V650). At the Jan 24 dealer visit (78,482 mi), dealer applied a software update and charged out-of-pocket fees to clear symptoms. They also ignored subsequent communication regarding the billing discrepancy. Technicians completely neglected the history logs despite explicit complaints regarding low-speed ABS sensations, trailer brake messages, park assist, and brake assist warnings. The 2026 dealers (and 2024) falsified multipoint inspections stating brakes required NO service until after winter. Jan '26 dealer delayed further diagnostics until June '26. May '26 dealer ignored texts regarding a crooked steering wheel and unstable tracking after alignment service. The truck was intentionally misdiagnosed as functional to avoid the warranty period repair. This unaddressed mechanical failure caused a destructive system cascade requiring replacement of the vacuum pump, oil-contaminated vacuum lines lines, oil-saturated booster, master cylinder, glazed pads, warped rotors, fluid flush, tires from module drag, alongside the resulting bumper and trailer property damage.

NHTSA complaint #11750018 — an unverified report by a vehicle owner.

Sartell, MN Crash

ELECTRICAL SYSTEM

Vehicle suffered a failure cascade of the brake booster vacuum pump system. During a low-speed bumper collision on July 4 and a boat ramp slide, the pedal triggered abnormal ABS-like pulsing as the computer tried to hydraulically compensate for dropping vacuum pressure. This resulted in truck front bumper damage and boat trailer fender damage. On July 10, total failure occurred in a drive-thru, rendering the pedal rock-hard and sopping mear impossible. All marked parts and logs are available for inspection. Onboard diagnostic data reveals the electronic brake control module has driven continuously without a master clear for 22,665 miles, locking the last system initialization to 78,468 miles. This continuous data loop proves code C0299-00 was actively visible in the history log during the subsequent dealer service visits. Instead of performing the hardware pump remedy under Recall N192268490 (NHTSA 19V650). At the Jan 24 dealer visit (78,482 mi), dealer applied a software update and charged out-of-pocket fees to clear symptoms. They also ignored subsequent communication regarding the billing discrepancy. Technicians completely neglected the history logs despite explicit complaints regarding low-speed ABS sensations, trailer brake messages, park assist, and brake assist warnings. The 2026 dealers (and 2024) falsified multipoint inspections stating brakes required NO service until after winter. Jan '26 dealer delayed further diagnostics until June '26. May '26 dealer ignored texts regarding a crooked steering wheel and unstable tracking after alignment service. The truck was intentionally misdiagnosed as functional to avoid the warranty period repair. This unaddressed mechanical failure caused a destructive system cascade requiring replacement of the vacuum pump, oil-contaminated vacuum lines lines, oil-saturated booster, master cylinder, glazed pads, warped rotors, fluid flush, tires from module drag, alongside the resulting bumper and trailer property damage.

NHTSA complaint #11750018 — an unverified report by a vehicle owner.

Sartell, MN Crash

SERVICE BRAKES

Vehicle suffered a failure cascade of the brake booster vacuum pump system. During a low-speed bumper collision on July 4 and a boat ramp slide, the pedal triggered abnormal ABS-like pulsing as the computer tried to hydraulically compensate for dropping vacuum pressure. This resulted in truck front bumper damage and boat trailer fender damage. On July 10, total failure occurred in a drive-thru, rendering the pedal rock-hard and sopping mear impossible. All marked parts and logs are available for inspection. Onboard diagnostic data reveals the electronic brake control module has driven continuously without a master clear for 22,665 miles, locking the last system initialization to 78,468 miles. This continuous data loop proves code C0299-00 was actively visible in the history log during the subsequent dealer service visits. Instead of performing the hardware pump remedy under Recall N192268490 (NHTSA 19V650). At the Jan 24 dealer visit (78,482 mi), dealer applied a software update and charged out-of-pocket fees to clear symptoms. They also ignored subsequent communication regarding the billing discrepancy. Technicians completely neglected the history logs despite explicit complaints regarding low-speed ABS sensations, trailer brake messages, park assist, and brake assist warnings. The 2026 dealers (and 2024) falsified multipoint inspections stating brakes required NO service until after winter. Jan '26 dealer delayed further diagnostics until June '26. May '26 dealer ignored texts regarding a crooked steering wheel and unstable tracking after alignment service. The truck was intentionally misdiagnosed as functional to avoid the warranty period repair. This unaddressed mechanical failure caused a destructive system cascade requiring replacement of the vacuum pump, oil-contaminated vacuum lines lines, oil-saturated booster, master cylinder, glazed pads, warped rotors, fluid flush, tires from module drag, alongside the resulting bumper and trailer property damage.

NHTSA complaint #11750018 — an unverified report by a vehicle owner.

Ellensburg, WA Fire

ELECTRICAL SYSTEM

Rear power window defrost thermal event. While rear defrost was on the plastic connector that goes to the rear defrost of the power rear sliding window began to smoke heavily. In 2020 there was recall number N192265660 for the 1500 series of the same year for the same component that failed and is a fire risk. 2500 had no recall but this vehicle contains the same product and poses the same fire risk as the 1500.

NHTSA complaint #11740948 — an unverified report by a vehicle owner.

Barnes City, IA Crash 2 injured

SEAT BELTS

I was a front seat passenger in a 2016 Chevrolet Silverado 1500 and was properly wearing my seatbelt at the time of the incident. The vehicle struck a deer, and during the collision, the passenger seatbelt failed to properly restrain me. I was thrown forward and struck the windshield. The seatbelt did not appear to lock or tighten as expected during impact. It is unknown whether the seatbelt pretensioner or airbag system activated properly. This created a serious safety risk, as the seatbelt did not perform its intended function of restraining the occupant during a crash. The vehicle was declared a total loss following the incident and is no longer available for inspection. The incident was documented through insurance and/or police reports. There were no known warning lights or prior indications of a problem with the seatbelt system before the crash. This failure resulted in occupant injury risk due to lack of proper restraint during the collision.

NHTSA complaint #11725607 — an unverified report by a vehicle owner.

Barnes City, IA Crash 2 injured

AIR BAGS

I was a front seat passenger in a 2016 Chevrolet Silverado 1500 and was properly wearing my seatbelt at the time of the incident. The vehicle struck a deer, and during the collision, the passenger seatbelt failed to properly restrain me. I was thrown forward and struck the windshield. The seatbelt did not appear to lock or tighten as expected during impact. It is unknown whether the seatbelt pretensioner or airbag system activated properly. This created a serious safety risk, as the seatbelt did not perform its intended function of restraining the occupant during a crash. The vehicle was declared a total loss following the incident and is no longer available for inspection. The incident was documented through insurance and/or police reports. There were no known warning lights or prior indications of a problem with the seatbelt system before the crash. This failure resulted in occupant injury risk due to lack of proper restraint during the collision.

NHTSA complaint #11725607 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Alamo, TX

AIR BAGS

This truck is a 1500 Silverado custom with extended tail. There was a loud sound as if something happened , I moved to the shoulder and there was nothing visibly wrong. All tires had air in them, continued driving but did noticed a difference when I would back or turned to the right. Then days later one of my tires sort of was ruptured from the side of the tire and had to change tire. I put the spare and it is when I notice the bushing on both arms that hold the front wheels was loose. Looked for recalls and this model Chevrolet 1500 has a recall for front suspension arm bushing giving out and it is exactly what happened to my truck. The loud sound must have been one of them and then since most of the weight was put on the other bushing, made the tire give out and both bushings are not broken or torned so the bolt that holds arm and bushing is movable and loose, not holding the wheel the right way

NHTSA complaint #11757832 — an unverified report by a vehicle owner.

Alamo, TX

WHEELS

This truck is a 1500 Silverado custom with extended tail. There was a loud sound as if something happened , I moved to the shoulder and there was nothing visibly wrong. All tires had air in them, continued driving but did noticed a difference when I would back or turned to the right. Then days later one of my tires sort of was ruptured from the side of the tire and had to change tire. I put the spare and it is when I notice the bushing on both arms that hold the front wheels was loose. Looked for recalls and this model Chevrolet 1500 has a recall for front suspension arm bushing giving out and it is exactly what happened to my truck. The loud sound must have been one of them and then since most of the weight was put on the other bushing, made the tire give out and both bushings are not broken or torned so the bolt that holds arm and bushing is movable and loose, not holding the wheel the right way

NHTSA complaint #11757832 — an unverified report by a vehicle owner.

Alamo, TX

SUSPENSION

This truck is a 1500 Silverado custom with extended tail. There was a loud sound as if something happened , I moved to the shoulder and there was nothing visibly wrong. All tires had air in them, continued driving but did noticed a difference when I would back or turned to the right. Then days later one of my tires sort of was ruptured from the side of the tire and had to change tire. I put the spare and it is when I notice the bushing on both arms that hold the front wheels was loose. Looked for recalls and this model Chevrolet 1500 has a recall for front suspension arm bushing giving out and it is exactly what happened to my truck. The loud sound must have been one of them and then since most of the weight was put on the other bushing, made the tire give out and both bushings are not broken or torned so the bolt that holds arm and bushing is movable and loose, not holding the wheel the right way

NHTSA complaint #11757832 — an unverified report by a vehicle owner.

Battlefield, MO

STEERING

For the past 2 years ive been having issues of losing power steering. Lots of parts and modules have been replaced out of pocket. Still not fixed. When it goes out it can be out for days to weeks and is extremely hard to steer. Its gone out or come back in during a turn which is very problematic and unsafe. I always get the same dash message, "service power steering drive with care". The dealership is aware and has seen the malfunctioning steering. So far the rack and pinion gear box has been replaced at $2700, then it was a terminal resistor that was replaced for $2,100, and several other trips in costing more money just to get the steering fixed but technicians have been unsuccessful so far despite their best efforts.

NHTSA complaint #11756540 — an unverified report by a vehicle owner.

Clayton, GA

STEERING

Approximately one week ago I was driving at a safe speed on a two-lane highway. Suddenly, my steering wheel and truck jerked to the right. For 8-10 seconds a warning message was displayed "Power Steering ... Drive Carefully." I took the truck to my local dealership. They scanned for trouble codes. The technician said something about an interruption communicating with the electrical system. My service advisor took the truck on a 15-mile drive and had no problem. They scanned again and there were no trouble codes. The service advisor said they could not fix the problem if they did not know the cause of the problem. I left the dealership. Since then, I have had 4 more incidents. Once the warning message appeared again, but no jerk of the steering wheel or truck; once there was the same warning message and a jerk of the steering wheel and truck; and twice there were sudden jerks of the steering wheel and truck but no warning message. I have reported each of these incidents to the dealership. I also called Chevrolet Customer Assistance. I explained the problem and asked if they would assign a Field Service Engineer to assist the dealership. hey declined my request. Because I momentarily lose control of steering the truck, I fear for my safety and the safety of others.

NHTSA complaint #11752802 — an unverified report by a vehicle owner.

Clayton, GA

ELECTRICAL SYSTEM

Approximately one week ago I was driving at a safe speed on a two-lane highway. Suddenly, my steering wheel and truck jerked to the right. For 8-10 seconds a warning message was displayed "Power Steering ... Drive Carefully." I took the truck to my local dealership. They scanned for trouble codes. The technician said something about an interruption communicating with the electrical system. My service advisor took the truck on a 15-mile drive and had no problem. They scanned again and there were no trouble codes. The service advisor said they could not fix the problem if they did not know the cause of the problem. I left the dealership. Since then, I have had 4 more incidents. Once the warning message appeared again, but no jerk of the steering wheel or truck; once there was the same warning message and a jerk of the steering wheel and truck; and twice there were sudden jerks of the steering wheel and truck but no warning message. I have reported each of these incidents to the dealership. I also called Chevrolet Customer Assistance. I explained the problem and asked if they would assign a Field Service Engineer to assist the dealership. hey declined my request. Because I momentarily lose control of steering the truck, I fear for my safety and the safety of others.

NHTSA complaint #11752802 — an unverified report by a vehicle owner.

Sartell, MN Crash

UNKNOWN OR OTHER

Vehicle suffered a failure cascade of the brake booster vacuum pump system. During a low-speed bumper collision on July 4 and a boat ramp slide, the pedal triggered abnormal ABS-like pulsing as the computer tried to hydraulically compensate for dropping vacuum pressure. This resulted in truck front bumper damage and boat trailer fender damage. On July 10, total failure occurred in a drive-thru, rendering the pedal rock-hard and sopping mear impossible. All marked parts and logs are available for inspection. Onboard diagnostic data reveals the electronic brake control module has driven continuously without a master clear for 22,665 miles, locking the last system initialization to 78,468 miles. This continuous data loop proves code C0299-00 was actively visible in the history log during the subsequent dealer service visits. Instead of performing the hardware pump remedy under Recall N192268490 (NHTSA 19V650). At the Jan 24 dealer visit (78,482 mi), dealer applied a software update and charged out-of-pocket fees to clear symptoms. They also ignored subsequent communication regarding the billing discrepancy. Technicians completely neglected the history logs despite explicit complaints regarding low-speed ABS sensations, trailer brake messages, park assist, and brake assist warnings. The 2026 dealers (and 2024) falsified multipoint inspections stating brakes required NO service until after winter. Jan '26 dealer delayed further diagnostics until June '26. May '26 dealer ignored texts regarding a crooked steering wheel and unstable tracking after alignment service. The truck was intentionally misdiagnosed as functional to avoid the warranty period repair. This unaddressed mechanical failure caused a destructive system cascade requiring replacement of the vacuum pump, oil-contaminated vacuum lines lines, oil-saturated booster, master cylinder, glazed pads, warped rotors, fluid flush, tires from module drag, alongside the resulting bumper and trailer property damage.

NHTSA complaint #11750018 — an unverified report by a vehicle owner.

Sartell, MN Crash

ELECTRICAL SYSTEM

Vehicle suffered a failure cascade of the brake booster vacuum pump system. During a low-speed bumper collision on July 4 and a boat ramp slide, the pedal triggered abnormal ABS-like pulsing as the computer tried to hydraulically compensate for dropping vacuum pressure. This resulted in truck front bumper damage and boat trailer fender damage. On July 10, total failure occurred in a drive-thru, rendering the pedal rock-hard and sopping mear impossible. All marked parts and logs are available for inspection. Onboard diagnostic data reveals the electronic brake control module has driven continuously without a master clear for 22,665 miles, locking the last system initialization to 78,468 miles. This continuous data loop proves code C0299-00 was actively visible in the history log during the subsequent dealer service visits. Instead of performing the hardware pump remedy under Recall N192268490 (NHTSA 19V650). At the Jan 24 dealer visit (78,482 mi), dealer applied a software update and charged out-of-pocket fees to clear symptoms. They also ignored subsequent communication regarding the billing discrepancy. Technicians completely neglected the history logs despite explicit complaints regarding low-speed ABS sensations, trailer brake messages, park assist, and brake assist warnings. The 2026 dealers (and 2024) falsified multipoint inspections stating brakes required NO service until after winter. Jan '26 dealer delayed further diagnostics until June '26. May '26 dealer ignored texts regarding a crooked steering wheel and unstable tracking after alignment service. The truck was intentionally misdiagnosed as functional to avoid the warranty period repair. This unaddressed mechanical failure caused a destructive system cascade requiring replacement of the vacuum pump, oil-contaminated vacuum lines lines, oil-saturated booster, master cylinder, glazed pads, warped rotors, fluid flush, tires from module drag, alongside the resulting bumper and trailer property damage.

NHTSA complaint #11750018 — an unverified report by a vehicle owner.

Sartell, MN Crash

SERVICE BRAKES

Vehicle suffered a failure cascade of the brake booster vacuum pump system. During a low-speed bumper collision on July 4 and a boat ramp slide, the pedal triggered abnormal ABS-like pulsing as the computer tried to hydraulically compensate for dropping vacuum pressure. This resulted in truck front bumper damage and boat trailer fender damage. On July 10, total failure occurred in a drive-thru, rendering the pedal rock-hard and sopping mear impossible. All marked parts and logs are available for inspection. Onboard diagnostic data reveals the electronic brake control module has driven continuously without a master clear for 22,665 miles, locking the last system initialization to 78,468 miles. This continuous data loop proves code C0299-00 was actively visible in the history log during the subsequent dealer service visits. Instead of performing the hardware pump remedy under Recall N192268490 (NHTSA 19V650). At the Jan 24 dealer visit (78,482 mi), dealer applied a software update and charged out-of-pocket fees to clear symptoms. They also ignored subsequent communication regarding the billing discrepancy. Technicians completely neglected the history logs despite explicit complaints regarding low-speed ABS sensations, trailer brake messages, park assist, and brake assist warnings. The 2026 dealers (and 2024) falsified multipoint inspections stating brakes required NO service until after winter. Jan '26 dealer delayed further diagnostics until June '26. May '26 dealer ignored texts regarding a crooked steering wheel and unstable tracking after alignment service. The truck was intentionally misdiagnosed as functional to avoid the warranty period repair. This unaddressed mechanical failure caused a destructive system cascade requiring replacement of the vacuum pump, oil-contaminated vacuum lines lines, oil-saturated booster, master cylinder, glazed pads, warped rotors, fluid flush, tires from module drag, alongside the resulting bumper and trailer property damage.

NHTSA complaint #11750018 — an unverified report by a vehicle owner.

Lowell, MA

UNKNOWN OR OTHER

Doors automatically unlock while driving or parked and not running.

NHTSA complaint #11742829 — an unverified report by a vehicle owner.

Lowell, MA

ELECTRICAL SYSTEM

Doors automatically unlock while driving or parked and not running.

NHTSA complaint #11742829 — an unverified report by a vehicle owner.

Ellensburg, WA Fire

ELECTRICAL SYSTEM

Rear power window defrost thermal event. While rear defrost was on the plastic connector that goes to the rear defrost of the power rear sliding window began to smoke heavily. In 2020 there was recall number N192265660 for the 1500 series of the same year for the same component that failed and is a fire risk. 2500 had no recall but this vehicle contains the same product and poses the same fire risk as the 1500.

NHTSA complaint #11740948 — an unverified report by a vehicle owner.

Norwich, NY

POWER TRAIN

Transmission started shifting hard, shuddering in torque converter, and long time shifting into 1st gear. Took it to a Transmission guy and he said it needs a full rebuild and is very common with this Transmission in this truck.

NHTSA complaint #11739361 — an unverified report by a vehicle owner.

Perrinton, MI

POWER TRAIN

Had steering centering go out. Data cable pinched or broken somewhere in system and transmission got out. Also 4x4 system went out.

NHTSA complaint #11738003 — an unverified report by a vehicle owner.

Perrinton, MI

STEERING

Had steering centering go out. Data cable pinched or broken somewhere in system and transmission got out. Also 4x4 system went out.

NHTSA complaint #11738003 — an unverified report by a vehicle owner.

Perrinton, MI

ELECTRICAL SYSTEM

Had steering centering go out. Data cable pinched or broken somewhere in system and transmission got out. Also 4x4 system went out.

NHTSA complaint #11738003 — an unverified report by a vehicle owner.

Salisbury, MD

SERVICE BRAKES

Brake assist activates for no apparent reason

NHTSA complaint #11736275 — an unverified report by a vehicle owner.

Granite bay, CA

ENGINE

The AFM code p3400 was activated on the truck and the lifters went bad and caused damage to the cam shift. Lifter failure which caused fuel to shoot down exhaust and burned out the catalytic converters. Dealership wants 10k to fix not including the catalytic converters.

NHTSA complaint #11735090 — an unverified report by a vehicle owner.

Warrenton, MO

ELECTRICAL SYSTEM

While driving truck loses power. We stop put in park & then have to restart the truck to start driving. It has happened 3 times & we know this is a problem for other trucks.

NHTSA complaint #11733869 — an unverified report by a vehicle owner.

at 148,805 miles Four Oaks, NC

STEERING

The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving 35 MPH, the message “Service Stabilizer” was displayed and the power steering warning light was illuminated. The vehicle lost its power steering function, and the vehicle was difficult to steer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 148,805.

NHTSA complaint #11731871 — an unverified report by a vehicle owner.

Merrill, WI

STRUCTURE:BODY

Main body panel bubbling paint just under rear doors both side of vehicle.

NHTSA complaint #11730762 — an unverified report by a vehicle owner.

Abilene, TX

POWER TRAIN

6L80 Automatic RWD Transmission and Torque Converter is dead. No warning lights or any indications that there was an issue. The RPM climbed and could not drive it in gear. Metal shavings found in fluid. 126,524 miles

NHTSA complaint #11730574 — an unverified report by a vehicle owner.

Helena, MT

ELECTRICAL SYSTEM

On January 6, 2026., I was backing out of my son's driveway when I heard a loud pop, it sounded like a rock hitting the back window of my Silverado. I then discovered the driver's side of the back window shattered. Prior to backing out, I used the auto start to warm up my vehicle. I did some research and found there was a recall for this issue that was supposedly completed by Lithia Chevy of Helena on 6/29/2020. GM is refusing to replace the rear slider window stating there's no recall. I then reported the issue to GM Product Assistance claims it's do to wear/elements. See recall below. GM Program #N192265660 Status: Complete Description: Certain 2014-2019 model year Chevrolet Silverado and GMC Sierra vehicles equipped with a power sliding rear window (RPO A48) may have areas of high electrical resistance on the rear defroster circuit. This could be caused, in part, by mechanical stress from opening and closing the rear power window, intrusion of debris, and use of the rear defroster. Over time, this condition could generate heat that could melt the areas surrounding the circuit. In rare instances, this heat could cause a non-propagating fire, increasing the risk of property damage or injury. This is the second time Lithia Chevy has claimed they completed a recall. On July 28, 2023, my brakes failed during a 200-mile trip to my hometown. After several days of battling with Chevy and General Motors I paid a private mechanic $100 to verify the vacuum pump had failed on my Silverado, Chevy finally fixed the issue on August 8, 2023. There was 47,781 miles on it at the time. See Repair Description below showing they supposedly completed the recall, the same day as the back window recall (6/29/2020). Repair Description Dealers will reprogram the electronic brake control module with a new calibration that will improve how the system utilizes the hydraulic brake boost assist function when vacuum assist is depleted. Recall Completed: 2020-06-29

NHTSA complaint #11730258 — an unverified report by a vehicle owner.

at 175,446 miles Hamilton, AL

SERVICE BRAKES, HYDRAULIC

The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the brake pedal became inoperable. There was no warning light illuminated. The contact stated that the brake pedal failed to function properly and felt spongy while attempting to depress the brake pedal. The contact stated that the vehicle had previously received a brake system software update under an unknown recall, which was completed by the dealer. The vehicle was taken back to the dealer; however, the vehicle was not diagnosed or repaired. The contact was informed that the brake system software update might be performed another time. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 175,446.

NHTSA complaint #11725838 — an unverified report by a vehicle owner.

Barnes City, IA Crash 2 injured

SEAT BELTS

I was a front seat passenger in a 2016 Chevrolet Silverado 1500 and was properly wearing my seatbelt at the time of the incident. The vehicle struck a deer, and during the collision, the passenger seatbelt failed to properly restrain me. I was thrown forward and struck the windshield. The seatbelt did not appear to lock or tighten as expected during impact. It is unknown whether the seatbelt pretensioner or airbag system activated properly. This created a serious safety risk, as the seatbelt did not perform its intended function of restraining the occupant during a crash. The vehicle was declared a total loss following the incident and is no longer available for inspection. The incident was documented through insurance and/or police reports. There were no known warning lights or prior indications of a problem with the seatbelt system before the crash. This failure resulted in occupant injury risk due to lack of proper restraint during the collision.

NHTSA complaint #11725607 — an unverified report by a vehicle owner.