FaultScore

Chevrolet Silverado 1500 door lock problems

131 of the 23,432 complaints filed about the Chevrolet Silverado 1500 are about the doors, latches and locks — 1% of everything owners reported. The worst model year for it is 2008.

131

Complaints

1%

Share of all complaints

1

Crashes

3

Fires

Doors, Latches & Locks complaints by model year

Median failure at 150,000 miles

Median failure at 147,000 miles

Median failure at 43,000 miles

Median failure at 109,200 miles

Median failure at 111,225 miles

Median failure at 84,000 miles

Median failure at 70,500 miles

Median failure at 46,500 miles

Median failure at 926 miles

Median failure at 37,000 miles

Median failure at 40,000 miles

Median failure at 12,905 miles

Median failure at 62,500 miles

Median failure at 2,524 miles

Median failure at 25,500 miles

Median failure at 85,000 miles

Median failure at 34,115 miles

Median failure at 47,000 miles

Median failure at 50,500 miles

Median failure at 45,000 miles

Median failure at 48,500 miles

Median failure at 38,000 miles

Median failure at 3,500 miles

Median failure at 6,000 miles

What owners said

2022 Chevrolet Silverado 1500 at 20,000 miles Somerville, MA

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2022 Chevrolet Silverado1500. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The contact stated that the failure was a recurring failure. The dealer was contacted and stated that there was a related recall for the failure; however, the recall was only for vehicles manufactured in Canada. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

NHTSA complaint #11755223 — an unverified report by a vehicle owner.

2025 Chevrolet Silverado 1500 at 6,000 miles Mineral Ridge, OH

LATCHES/LOCKS/LINKAGES

The contact owns a 2025 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the rear liftgate independently opened while there was cargo loaded inside the bed of the vehicle. There was no warning light illuminated. The contact stated that while the vehicle was parked in the garage, after inspecting the vehicle the rear liftgate had independently opened, causing damages to the garage door. The vehicle was taken to a local dealer, where it was diagnosed; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.

NHTSA complaint #11750196 — an unverified report by a vehicle owner.

2022 Chevrolet Silverado 1500 at 40,000 miles Bergen, NY

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, several unknown warning lights were flashing. There was an abnormal ticking sound coming from the vehicle before the tailgate opened independently. The contact stated that while attempting to close the tailgate, the tailgate failed to latch securely. The contact stated that the vehicle was unoccupied and turned off when the failure occurred. The dealer was made aware of the failure, and the contact was informed that the repair was not covered under recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The contact stated that the failure was a persistent failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

NHTSA complaint #11747154 — an unverified report by a vehicle owner.

2024 Chevrolet Silverado 1500 at 5,000 miles Rochester, NY

LATCHES/LOCKS/LINKAGES

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that the vehicle had experienced a tailgate failure listed in NHTSA Campaign Number: 24V060000(Latches/Locks/Linkages); however, the VIN was not included in the recall. The local dealer was contacted and repaired the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.

NHTSA complaint #11743156 — an unverified report by a vehicle owner.

2019 Chevrolet Silverado 1500 at 30,000 miles West Nottingham, NH

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2019 Chevrolet Silverado. The contact stated that with a load in the trunk, the tailgate suddenly opened. The items fell on the roadway. The tailgate was difficult to open. The contact had to secure the tailgate with a strap. No warning lights were illuminated. The contact indicated that the failure was related to Technical Service Bulletin TSB 23-NA-112. The local dealer was called, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed there was no recall coverage. The manufacturer referred him to the NHTSA hotline. The failure mileage was approximately 30,000.

NHTSA complaint #11737247 — an unverified report by a vehicle owner.

2021 Chevrolet Silverado 1500 at 22,000 miles Wind Gap, PA

LATCHES/LOCKS/LINKAGES

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that after parking the vehicle, it was later discovered that the rear tailgate door had erroneously opened. The contact indicated that the failure had occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 22,000.

NHTSA complaint #11734904 — an unverified report by a vehicle owner.

2022 Chevrolet Silverado 1500 at 20,000 miles Youngstown, NY

LATCHES/LOCKS/LINKAGES

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the tailgate door erroneously opened. Additionally, the battery was drained, and the vehicle needed to be jump-started. The vehicle was taken to the local dealer who diagnosed that the tailgate switch was damaged from water intrusion and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the manufacturer had issued a recall for the failure of certain Canadian-made vehicles. The failure mileage was approximately 20,000.

NHTSA complaint #11728253 — an unverified report by a vehicle owner.

2022 Chevrolet Silverado 1500 at 63,000 miles Batavia, NY

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at 45 MPH, the tailgate unintendedly opened unintentionally while there were items stored in the trunk. Upon coming to a stop at the red light, another driver alerted the contact that the tailgate was open. The contact pulled over to the side of the road, and the tailgate was closed. The vehicle was driven to the residence and was parked and turned off; however, the contact became aware that the tailgate had opened while the vehicle was turned off. The contact disconnected the tailgate switch to prevent the battery from draining. The vehicle was taken to the dealer, where it was diagnosed, and determined that the tailgate switch had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in GM Campaign Number: N232426400. The failure mileage was approximately 63,000.

NHTSA complaint #11728061 — an unverified report by a vehicle owner.

2020 Chevrolet Silverado 1500 at 56,235 miles Vineland, NJ

LATCHES/LOCKS/LINKAGES

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that the tailgate failed to lock manually, with the key fob, or automatically. While approaching the vehicle in the morning, the contact became aware that the tailgate had opened unintendedly. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact retrieved information about NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 56,235.

NHTSA complaint #11727420 — an unverified report by a vehicle owner.

2021 Chevrolet Silverado 1500 Winona, MN

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds, the tailgate inadvertently opened. The tailgate was closed, but the tailgate reopened unexpectedly within several seconds. The contact stated that while the vehicle was parked, the tailgate opened unexpectedly. After closing the tailgate, the tailgate reopened within several seconds. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was not available.

NHTSA complaint #11726940 — an unverified report by a vehicle owner.

2021 Chevrolet Silverado 1500 at 52,000 miles Ottawa, IL

LATCHES/LOCKS/LINKAGES

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH, a message that the rear tailgate was open was displayed. The vehicle was stopped and inspected, and discovered that the tailgate had erroneously opened while driving. After closing the tailgate and driving away, the failure reoccurred. The contact stated that the failure occurred several times while the vehicle was parked. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 52,000.

NHTSA complaint #11723356 — an unverified report by a vehicle owner.

2022 Chevrolet Silverado 1500 at 52,689 miles Imlay City, MI

LATCHES/LOCKS/LINKAGES

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while attempting to start the vehicle, the battery failed. The battery was replaced, and the next day the same failure reoccurred. The contact stated that the tailgate suddenly opened without the vehicle being started. The contact became aware of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not available. The recall information suggested that water was entering the vehicle and causing an electrical short. The vehicle was taken to the dealer, who diagnosed that the liftgate exterior release assembly had failed, Part Number: 85734717, and needed to be replaced with a new Part Number: 85877552. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 52,689.

NHTSA complaint #11723205 — an unverified report by a vehicle owner.

2022 Chevrolet Silverado 1500 at 45,000 miles Kingsville, OH

LATCHES/LOCKS/LINKAGES

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that after driving home and parking the vehicle in the driveway, the contact later discovered that the rear tailgate had erroneously opened. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the exterior touchpad switch assembly on the rear tailgate was damaged due to water intrusion and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES); only the 2500 and 3500 models were included. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 45,000.

NHTSA complaint #11722996 — an unverified report by a vehicle owner.

2023 Chevrolet Silverado 1500 at 60,000 miles Volcan, WI

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the tailgate lowered unexpectedly while driving at various speeds, and occasionally closed unintendedly. The failure also occurred while the vehicle was parked and turned off. The vehicle was taken to the dealer, and the failure was demonstrated. The tailgate switch was replaced. The contact became aware of a Canadian Recall, ID Number: N232426400, for the tailgate failure. The manufacturer was made aware of the failure; however, no repair was performed. The failure mileage was approximately 60,000.

NHTSA complaint #11721346 — an unverified report by a vehicle owner.

2022 Chevrolet Silverado 1500 at 130,000 miles Crawfordsville, IN

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2022 Chevrolet Silverado LTD 1500. The contact stated that the tailgate was opening unintendedly while driving and while the vehicle was parked. There was no warning light illuminated. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

NHTSA complaint #11720868 — an unverified report by a vehicle owner.

2022 Chevrolet Silverado 1500 at 59,000 miles Grand Ledge, MI

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2022 Chevrolet Silverado 1500. The stated that while the vehicle was parked, the tailgate opened independently, and the tailgate was manually closed. The contact stated that the next time after stepping out the vehicle, the tailgate opened independently. The contact stated that the failure persisted. The contact stated that when the vehicle was started the tailgate was down, and the hazard light flashed. Most recently, the vehicle failed to start. The contact realized that the battery had failed to function as intended. The contact associated that the failure was a possible short circuit from the tailgate. The contact disconnected the battery. The vehicle was taken to the dealer, where it was diagnosed and determined that the tailgate switch had failed and caused the battery to drain. The vehicle remained at the dealer pending the repair. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.

NHTSA complaint #11713930 — an unverified report by a vehicle owner.

2023 Chevrolet Silverado 1500 at 38,000 miles Battle Creek, MI

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the tailgate was constantly opening unintendedly. The failure also occurred while the vehicle was parked overnight, causing the battery to drain. Additionally, the contact stated that the rearview camera was inoperable. The vehicle was taken to the dealer, where it was diagnosed, and determined that the tailgate switch and rearview camera had failed due to water intrusion. The dealer replaced the tailgate switch; however, the rearview camera was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

NHTSA complaint #11710861 — an unverified report by a vehicle owner.

2021 Chevrolet Silverado 1500 at 65,000 miles North Tonawanda, NY

LATCHES/LOCKS/LINKAGES:TAILGATE:LOCK

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the tailgate became inoperable and unexpectedly unlatched and lowered. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.

NHTSA complaint #11709900 — an unverified report by a vehicle owner.

2021 Chevrolet Silverado 1500 at 84,000 miles Youngsville, NY

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that after activating the 4WD in the driveway and going onto the road, while in 4WD and driving 35 MPH, the transfer case began making a blender-type sound with a pinging sound coming from the vehicle. The contact stated that the tailgate unexpectedly opened while driving on a side road without warning. The contact had to manually operate the tailgate; however, the button was nonfunctional. There were no warning lights illuminated. The contact linked the failure to the Customer Satisfaction Program N212328090 and GM Bulletin N232426400. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,000.

NHTSA complaint #11703938 — an unverified report by a vehicle owner.

2020 Chevrolet Silverado 1500 at 50,000 miles Pawtucket, RI

LATCHES/LOCKS/LINKAGES

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the tailgate opened independently without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES) and linked the failure to the recall. The local dealer was notified about the failure, and the contact was informed that the VIN was not covered under the recall, and the contact was provided with an estimate for the repair. The manufacturer was also notified of the failure, but referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

NHTSA complaint #11699771 — an unverified report by a vehicle owner.

Other Chevrolet Silverado 1500 problems