Buick Lucerne vs Mercury Milan
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Buick Lucerne | Mercury Milan |
|---|---|---|
| Complaints on file | 1,332 | 3,223 |
| Model years covered | 2006–2011 | 2006–2011 |
| Worst model year | 2006 | 2010 |
| Best model year | 2010 | 2011 |
| Crashes reported | 119 | 133 |
| Fires reported | 79 | 16 |
| Injuries reported | 77 | 52 |
| Deaths reported | 3 | 2 |
| Most complained-about part | Electrical System | Airbags |
| Share of complaints involving harm | 20.9% | 6.3% |
Buick Lucerne by year
What breaks
Electrical System
405
30.4%
Fuel & Propulsion
137
10.3%
Engine & Cooling
106
8.0%
Body & Structure
103
7.7%
Steering
84
6.3%
Airbags
79
5.9%
Brakes
56
4.2%
Acceleration & Cruise Control
45
3.4%
Mercury Milan by year
What breaks
Airbags
781
24.2%
Brakes
579
18.0%
Steering
335
10.4%
Acceleration & Cruise Control
257
8.0%
Transmission & Drivetrain
246
7.6%
Engine & Cooling
243
7.5%
Fuel & Propulsion
180
5.6%
Lights
170
5.3%