Chrysler Pacifica Plug-In Hybrid vs Mercury Cougar
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Chrysler Pacifica Plug-In Hybrid | Mercury Cougar |
|---|---|---|
| Complaints on file | 1,077 | 2,646 |
| Model years covered | 2017–2025 | 1962–2002 |
| Worst model year | 2018 | 1999 |
| Best model year | 2024 | 1997 |
| Crashes reported | 19 | 173 |
| Fires reported | 30 | 94 |
| Injuries reported | 10 | 129 |
| Deaths reported | 0 | 6 |
| Most complained-about part | Electrical System | Engine & Cooling |
| Share of complaints involving harm | 5.5% | 15.2% |
Chrysler Pacifica Plug-In Hybrid by year
What breaks
Electrical System
236
21.9%
Engine & Cooling
211
19.6%
Fuel & Propulsion
201
18.7%
Transmission & Drivetrain
172
16.0%
Other & Unspecified
94
8.7%
Acceleration & Cruise Control
36
3.3%
Brakes
27
2.5%
Mercury Cougar by year
What breaks
Engine & Cooling
450
17.0%
Electrical System
342
12.9%
Brakes
299
11.3%
Fuel & Propulsion
238
9.0%
Transmission & Drivetrain
177
6.7%
Acceleration & Cruise Control
164
6.2%
Windows, Mirrors & Wipers
141
5.3%
Lights
136
5.1%