Dodge Journey vs Ford Windstar

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Dodge Journey	Ford Windstar
Complaints on file	7,994	19,460
Model years covered	2007–2020	1985–2005
Worst model year	2009	1995
Best model year	2008	2004
Crashes reported	350	712
Fires reported	163	561
Injuries reported	278	457
Deaths reported	3	12
Most complained-about part	Electrical System	Brakes
Share of complaints involving harm	9.9%	9%

Dodge Journey by year

7 12 2,091 1,484 253 623 509 645 871 613 316 347 134 89

07 08 09 10 11 12 13 14 15 16 17 18 19 20

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 2,106 26.3%

Engine & Cooling 1,038 13.0%

Brakes 1,010 12.6%

Airbags 636 8.0%

Other & Unspecified 614 7.7%

Transmission & Drivetrain 496 6.2%

Steering 340 4.3%

Seats 303 3.8%

Ford Windstar by year

7 11 3 3 12 25 4,799 1,855 249 1,949 2,040 2,191 2,297 1,928 2,057 33 1

85 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 3,678 18.9%

Engine & Cooling 3,104 16.0%

Transmission & Drivetrain 2,729 14.0%

Suspension 2,092 10.8%

Electrical System 1,630 8.4%

Body & Structure 1,278 6.6%

Acceleration & Cruise Control 907 4.7%

Steering 742 3.8%