Ford E-150 vs Mercury Milan

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Ford E-150	Mercury Milan
Complaints on file	1,311	3,220
Model years covered	1989–2021	2006–2011
Worst model year	1999	2010
Best model year	2007	2011
Crashes reported	81	132
Fires reported	70	16
Injuries reported	54	51
Deaths reported	2	2
Most complained-about part	Brakes	Airbags
Share of complaints involving harm	15.8%	6.2%

Ford E-150 by year

2 2 20 86 95 180 104 81 122 81 115 61 52 37 31 36 24 22 15 12 10 14 30 19 29 9 10 11 1

89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 21

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 209 15.9%

Engine & Cooling 163 12.4%

Fuel & Propulsion 147 11.2%

Electrical System 103 7.9%

Steering 99 7.6%

Acceleration & Cruise Control 88 6.7%

Suspension 87 6.6%

Transmission & Drivetrain 83 6.3%

Mercury Milan by year

251 505 522 251 1,430 261

06 07 08 09 10 11

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 780 24.2%

Brakes 579 18.0%

Steering 334 10.4%

Acceleration & Cruise Control 257 8.0%

Transmission & Drivetrain 245 7.6%

Engine & Cooling 243 7.5%

Fuel & Propulsion 180 5.6%

Lights 170 5.3%