Ford Fiesta vs Chrysler Pacifica

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Ford Fiesta	Chrysler Pacifica
Complaints on file	4,342	10,659
Model years covered	1988–2019	2003–2026
Worst model year	2011	2018
Best model year	2018	2024
Crashes reported	206	336
Fires reported	43	141
Injuries reported	131	179
Deaths reported	13	6
Most complained-about part	Transmission & Drivetrain	Engine & Cooling
Share of complaints involving harm	9.1%	6.2%

Ford Fiesta by year

1 1 3 1 1 1,040 833 917 653 368 253 105 46 120

88 89 91 01 02 11 12 13 14 15 16 17 18 19

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Transmission & Drivetrain 1,509 34.8%

Engine & Cooling 550 12.7%

Body & Structure 411 9.5%

Other & Unspecified 394 9.1%

Electrical System 339 7.8%

Acceleration & Cruise Control 198 4.6%

Doors, Latches & Locks 184 4.2%

Fuel & Propulsion 161 3.7%

Chrysler Pacifica by year

1 1,332 1,802 1,056 481 155 6 2,354 1,353 471 259 672 350 244 68 39 16

03 04 05 06 07 08 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 2,402 22.5%

Electrical System 1,426 13.4%

Transmission & Drivetrain 1,423 13.4%

Body & Structure 1,092 10.2%

Steering 725 6.8%

Other & Unspecified 723 6.8%

Fuel & Propulsion 640 6.0%

Suspension 493 4.6%