Ford Flex vs Chevrolet Cruze
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Ford Flex | Chevrolet Cruze |
|---|---|---|
| Complaints on file | 2,535 | 5,786 |
| Model years covered | 2009–2019 | 2010–2019 |
| Worst model year | 2009 | 2014 |
| Best model year | 2017 | 2017 |
| Crashes reported | 105 | 479 |
| Fires reported | 18 | 137 |
| Injuries reported | 74 | 226 |
| Deaths reported | 3 | 3 |
| Most complained-about part | Electrical System | Engine & Cooling |
| Share of complaints involving harm | 7.9% | 14.6% |
Ford Flex by year
What breaks
Electrical System
393
15.5%
Steering
382
15.1%
Other & Unspecified
247
9.7%
Driver Assist & Collision Avoidance
245
9.7%
Engine & Cooling
227
9.0%
Fuel & Propulsion
193
7.6%
Body & Structure
191
7.5%
Suspension
107
4.2%
Chevrolet Cruze by year
What breaks
Engine & Cooling
1,401
24.2%
Electrical System
761
13.2%
Transmission & Drivetrain
677
11.7%
Other & Unspecified
468
8.1%
Brakes
383
6.6%
Stability & Traction Control
382
6.6%
Steering
377
6.5%
Fuel & Propulsion
273
4.7%