FaultScore

Hyundai Kona vs Mercury Mountaineer

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Hyundai Kona Mercury Mountaineer
Complaints on file 1,089 2,646
Model years covered 2018–2026 1996–2010
Worst model year 2019 1997
Best model year 2026 2010
Crashes reported 73 191
Fires reported 33 91
Injuries reported 58 148
Deaths reported 1 5
Most complained-about part Engine & Cooling Transmission & Drivetrain
Share of complaints involving harm 15.2% 16.4%

Hyundai Kona by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Mercury Mountaineer by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Tires 364 13.8%
Body & Structure 298 11.3%
Engine & Cooling 217 8.2%
Brakes 142 5.4%
Seats 127 4.8%