Mercury Grand Marquis vs Subaru Outback

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Mercury Grand Marquis	Subaru Outback
Complaints on file	4,953	12,381
Model years covered	1977–2011	1995–2026
Worst model year	2003	2017
Best model year	2011	1997
Crashes reported	395	686
Fires reported	277	149
Injuries reported	239	307
Deaths reported	15	8
Most complained-about part	Lights	Electrical System
Share of complaints involving harm	18.7%	9.3%

Mercury Grand Marquis by year

1 1 2 8 14 24 29 22 57 98 69 63 106 330 178 197 222 282 370 168 202 216 207 101 449 422 634 188 111 101 35 35 11

77 78 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Lights 950 19.2%

Electrical System 556 11.2%

Engine & Cooling 535 10.8%

Acceleration & Cruise Control 459 9.3%

Brakes 369 7.5%

Steering 365 7.4%

Airbags 248 5.0%

Transmission & Drivetrain 238 4.8%

Subaru Outback by year

3 57 94 165 150 247 207 172 116 108 354 404 182 281 143 469 857 369 408 276 650 775 1,106 991 1,288 1,135 415 556 126 138 120 19

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 2,289 18.5%

Windows, Mirrors & Wipers 2,092 16.9%

Other & Unspecified 1,322 10.7%

Engine & Cooling 1,023 8.3%

Transmission & Drivetrain 990 8.0%

Airbags 701 5.7%

Brakes 613 5.0%

Driver Assist & Collision Avoidance 538 4.3%