Mercury Milan vs Dodge Journey

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Mercury Milan	Dodge Journey
Complaints on file	3,220	7,994
Model years covered	2006–2011	2007–2020
Worst model year	2010	2009
Best model year	2011	2008
Crashes reported	132	350
Fires reported	16	163
Injuries reported	51	278
Deaths reported	2	3
Most complained-about part	Airbags	Electrical System
Share of complaints involving harm	6.2%	9.9%

Mercury Milan by year

251 505 522 251 1,430 261

06 07 08 09 10 11

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 780 24.2%

Brakes 579 18.0%

Steering 334 10.4%

Acceleration & Cruise Control 257 8.0%

Transmission & Drivetrain 245 7.6%

Engine & Cooling 243 7.5%

Fuel & Propulsion 180 5.6%

Lights 170 5.3%

Dodge Journey by year

7 12 2,091 1,484 253 623 509 645 871 613 316 347 134 89

07 08 09 10 11 12 13 14 15 16 17 18 19 20

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 2,106 26.3%

Engine & Cooling 1,038 13.0%

Brakes 1,010 12.6%

Airbags 636 8.0%

Other & Unspecified 614 7.7%

Transmission & Drivetrain 496 6.2%

Steering 340 4.3%

Seats 303 3.8%