NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
25,000 – 49,999 miles
14.0%
50,000 – 74,999 miles
312.0%
75,000 – 99,999 miles
416.0%
100,000 – 149,999 miles
936.0%
150,000+ miles
832.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1995peak 45Apr 2017
NHTSA investigations into the 1991 Dodge Caravan
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDI...
EA97005Opened 10 Apr 1997Closed 23 Dec 1997SEAT BELTS:FRONT:ANCHORAGE
SAFETY BELT ANCHORAGE FAILURES
EA96027Opened 31 Oct 1996Closed 16 May 1997STRUCTURE
ALLEGED REAR LIFTGATE SUPPORT FAILURE
THE RETAINER BOLT OF THE REAR LIFTGATE SUPPORT CYLINDERS MAY SHEAR RESULTING IN SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
EA96016Opened 28 Jun 1996Closed 17 Dec 1997SEAT BELTS
INCONSISTENT SAFETY BELT BUCKLE
safety belt buckle hosing slips down, pinching the red release button.owners report having trouble opening and closing them many allege belt unlatches while driving because of the release buttom
PE96036Opened 14 May 1996Closed 31 Oct 1996VEHICLE SPEED CONTROL:LINKAGES
PE96035Opened 6 May 1996Closed 31 Oct 1996STRUCTURE
ALLEGED REAR LIFTGATE SUPPORT FAILURE
THE RETAINER BOLT OF THE REAR LIFT GATE SUPPORT CYLINDERS MAY SHEER RESULTING IN THE SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
PE96008Opened 25 Jan 1996Closed 28 Jun 1996SEAT BELTS
SAFETY BLT LATCH OPERATION
EA95029Opened 26 Sep 1995Closed 13 Nov 1996STEERING
STEERING WHEEL SEPARATION
AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS IT TO THE STEERING COLUMN SHAFT AND IS ATTACHED TO THE UNDERSIDE OF THE STEERING WHEEL ASSEMBLY BY 4 WELDS.IF CRACKS DEVELOP IN THE HEAT AFFECTED REGION OF THE WELDS AND PROPAGATE THROUGH THE STEERING WHEEL ARMATURE TO EACH OF THE WELDS, THE STEERING WHEEL CAN SEPARATE FROM THE HUB.THIS IS A SLOW PR...
Recalls on the 1991 Dodge Caravan
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 1999145163,025 units in Canada
Visual System
On certain vehicles, the left hand windshield wiper pivot drive arm was not mechanically staked to the pivot shaft. This may allow the drive arm to disengage from the shaft and lead to a loss of wiper function. Correction: The left windshield wiper pivot assembly will be replaced with one that incorporates an improved mechanical connection of the drive link to the pivot shaft.
Recall 1997162153,541 units in Canada
Seats And Restraints
The first row rear seat outboard side seat belt anchor hook can become unattached from the body anchor position. Also, the covers on solid stalk mounted seat belt buckles may become dislodged. Should a cover become dislodged, the release button may stick inside the cover creating the potential for the buckle to become partially latched. In the event of a vehicle crash, either of these conditions could result in the occupant not being properly restrained. Correction: Anchor hook retaining clip will be replace with a revised profile clip and cover plate. Dealers will also install a cover retaining clip to the stalk mounted buckle cover to prevent dislocation of the buckle cover.
Recall 1997104246,405 units in Canada
Structure
A combination of no bolt torque, high pressure in the strut and a severe duty cycle can create the potential for the liftgate strut attaching bolts to separate. This could result in injury to persons standing under the liftgate at the time of failure. Correction: Liftgate struts will be inspected for loose fasteners. If fasteners are loose, the strut (and integral bolts) will be replaced. If the bolt shows evidence of torque, the bolt will be removed, large washers will be installed and bolt will be torqued to specification.
Recall 199619877,024 units in Canada
Steering
The steering wheel armature stamping may crack and separate from the centre hub of the steering column. This could adversely affect steering control and result in a possible crash without prior warning. Correction: Steering wheels exhibiting cracks will be replaced. All other involved vehicles will have a anti-separation plate installed to prevent separation of the steering wheel from the steering column.
Recall 199606324,055 units in Canada
Brakes
Note: Vehicles equipped with Bendix-10 Antilock Brake System (ABS) Vehicles with ABS brakes may experience premature actuator piston seal wear in the ABS hydraulic control unit and/or actuator pump motor deterioration. If this occurs, the ABS function may be lost and reduced power assist may be experienced during vehicle braking. Correction: Vehicles with ABS malfunction will be repaired as necessary. Warranty on all ABS components will be extended to 10 years or 160,000 km (except for the brake actuator piston assembly and the pump-motor assembly which will have lifetime coverage).
Recall 19911574,654 units in Canada
Brakes
On certain vehicles equipped with an anti-lock brake system (ABS), the high pressure hose may leak or detach due to inadequate crimping of the hose-to-end fittings. This condition could result in loss of brake power assist and a possible increase in stopping distances. Correction:(526) ABS high pressure hose will be replaced with a hose of different design and construction. (527) four hundred and twenty six of the identified mini vans will also have the ABS pump casting inspected for porosity. Leaking pumps, if found, will be replaced.
Recall 1991046244 units in Canada
Lights And Instruments
THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S. 108 - LIGHTING. SIGNAL FLASHER INHIBITS SIGNAL LAMP OUTAGE INDICATION IN THE EVENT OF A SIGNAL LAMP FAILURE. CORRECTION: TURN SIGNAL FLASHER WILL BE REPLACED WITH THE CORRECT FLASHER.
Reports where the owner recorded a crash, a fire, an injury or a death.
Decatur, AL1 injured
AIR BAGS
THE DRIVERS SIDE AIRBAG DEPLOYED WHILE I WAS DRIVING DOWN THE ROAD, MY ARM IS SWOLLEN, BURNED, AND BRUISED. MY NOSE AND HEAD HAVE HURT FOR THE LAST FOUR DAYS.
NHTSA complaint #10224767 — an unverified report by a vehicle owner.
MI WUK Village, CA1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER WAS DRIVING 60 MPH AND TRANSMISSION LOCKED INTO LOW, CAUSING DRIVER TO INJURE HIS BACK. CONSUMER HAD TO REPLACE THE TRANSMISSION ON THREE SEPARATE OCCASIONS. CONSUMER WAS VERY UPSET. *AK
NHTSA complaint #10101847 — an unverified report by a vehicle owner.
at 183,000 milesUniondale, NYCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
LOST MY BRAKES FOR THE THIRD TIME IN THREE YEARS, DUE TO EVASIVE ACTION I MISSED HITTING A CAR BUT COULD NOT STOP FROM HITTING THE CURB AND SCRAPE A STREET POLE, BROKE AN AXLE AND SUSPENSION PARTS ALL ON THANKSGIVING. *NLM
NHTSA complaint #10016907 — an unverified report by a vehicle owner.
Long Beach, CACrash
AIR BAGS:FRONTAL
DURING A HEAD ON COLLISION AIR BAGS DID NOT DEPLOY. CONSUMER WAS TRAVELING AT 60-65 MPH BEFORE RUNNING INTO ANOTHER VEHICLE. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.
NHTSA complaint #6900634 — an unverified report by a vehicle owner.
Long Beach, CACrash
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE ON FREEWAY AND TRYING TO PULL OFF FREEWAY VEHICLE HAD NO BRAKES. LOST CONTROL, AND AND RAN INTO ANOTHER VEHICLE. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.PLEASE PROVIDE MORE INFORMATION.
NHTSA complaint #6900633 — an unverified report by a vehicle owner.
Westlake, LACrash1 injured
AIR BAGS:SIDE/WINDOW
CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE AT ABOUT 40-45MPH, AND DRIVER'S SIDE AIRBAG DEPLOYED, HITTING DRIVER IN STOMACH, AND ALLOWING DRIVER'S HEAD AND CHEST TO HIT STEERING WHEEL. DEALER HAS NOT SEEN VEHICLE.
NHTSA complaint #888594 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Lewisburg, TN
UNKNOWN OR OTHER
STARTED MISSING AT FRIST, THEN A NO START. I'VE CHANGED THE TIMING CHAIN, CRANK SENSOR, CAMSHAFT SENSOR, COIL PACK. TRIED A NEW ECM. THERE'S VOLTAGE TO THE COIL PACK, BUT NO SPARK. I'VE CHECKED WIRING CIRCUIT, AND AUTO SHUT DOWN RELAY .
NHTSA complaint #10970660 — an unverified report by a vehicle owner.
Lewisburg, TN
ELECTRICAL SYSTEM
STARTED MISSING AT FRIST, THEN A NO START. I'VE CHANGED THE TIMING CHAIN, CRANK SENSOR, CAMSHAFT SENSOR, COIL PACK. TRIED A NEW ECM. THERE'S VOLTAGE TO THE COIL PACK, BUT NO SPARK. I'VE CHECKED WIRING CIRCUIT, AND AUTO SHUT DOWN RELAY .
NHTSA complaint #10970660 — an unverified report by a vehicle owner.
Lewisburg, TN
ENGINE
STARTED MISSING AT FRIST, THEN A NO START. I'VE CHANGED THE TIMING CHAIN, CRANK SENSOR, CAMSHAFT SENSOR, COIL PACK. TRIED A NEW ECM. THERE'S VOLTAGE TO THE COIL PACK, BUT NO SPARK. I'VE CHECKED WIRING CIRCUIT, AND AUTO SHUT DOWN RELAY .
NHTSA complaint #10970660 — an unverified report by a vehicle owner.
at 87,000 milesSykesville, MD
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL* THE CONTACT OWNS A 1991 DODGE CARAVAN. THE CONTACT STATED THAT THE FRONT BRAKE CALIPERS MALFUNCTIONED AND MADE THE VEHICLE DIFFICULT TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT THAT HOUSES THE BRAKE ACTUATOR PISTON AND THE PUMP MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER THE NHTSA CAMPAIGN NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC) ALTHOUGH THE RECALL INDICATED THAT THE PART WOULD HAVE A LIFE TIME COVERAGE. THE FAILURE MILEAGE WAS 87,000.
NHTSA complaint #10618629 — an unverified report by a vehicle owner.
at 87,000 milesSykesville, MD
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 DODGE CARAVAN. THE CONTACT STATED THAT THE FRONT BRAKE CALIPERS MALFUNCTIONED AND MADE THE VEHICLE DIFFICULT TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT THAT HOUSES THE BRAKE ACTUATOR PISTON AND THE PUMP MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER THE NHTSA CAMPAIGN NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC) ALTHOUGH THE RECALL INDICATED THAT THE PART WOULD HAVE A LIFE TIME COVERAGE. THE FAILURE MILEAGE WAS 87,000.
NHTSA complaint #10618629 — an unverified report by a vehicle owner.
Sparks, NV
POWER TRAIN
1991 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO ANTI LOCK BRAKE SYSTEM RECALL AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE PAID FOR THE REPAIRS ON APRIL 20, 2006 AND WAS CHARGED $376.73, EVEN THOUGH A RECALL HAD BEEN ISSUED. THE CONSUMER EXPERIENCED ABS PROBLEMS AGAIN IN DECEMBER 2013. THE CONSUMER STATED THE RECALL LETTER STATED IF THE PROBLEM OCCURRED AGAIN, CHRYSLER WOULD COVER ANY REPAIRS. THE DEALER INFORMED THE CONSUMER, HE HAD TO PAY $112 FOR A DIAGNOSTIC TEST, TO SEE IF THE PROBLEM WOULD BE COVERED, UNDER THE RECALL. THE DEALER THEN INFORMED THE CONSUMER, THEY DIDN'T HAVE THE EQUIPMENT TO TEST HIS VEHICLE, DUE TO THE AGE. HOWEVER, A FEW DAYS LATER, THE DEALER INFORMED THE CONSUMER, THEY HAD THE EQUIPMENT, BUT IT WOULD COST $336. THE CONSUMER DECLINED THE TEST. ALSO, THE TRANSMISSION, STARTER, FUEL PUMP, IGNITION COIL BLOCKS , SERPENTINE BELT, PULLEYS, POWER STEERING PUMP, AND RADIATOR WERE ALL REPLACED. *JB UPDATED 04/16/14
NHTSA complaint #10574533 — an unverified report by a vehicle owner.
Sparks, NV
STEERING
1991 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO ANTI LOCK BRAKE SYSTEM RECALL AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE PAID FOR THE REPAIRS ON APRIL 20, 2006 AND WAS CHARGED $376.73, EVEN THOUGH A RECALL HAD BEEN ISSUED. THE CONSUMER EXPERIENCED ABS PROBLEMS AGAIN IN DECEMBER 2013. THE CONSUMER STATED THE RECALL LETTER STATED IF THE PROBLEM OCCURRED AGAIN, CHRYSLER WOULD COVER ANY REPAIRS. THE DEALER INFORMED THE CONSUMER, HE HAD TO PAY $112 FOR A DIAGNOSTIC TEST, TO SEE IF THE PROBLEM WOULD BE COVERED, UNDER THE RECALL. THE DEALER THEN INFORMED THE CONSUMER, THEY DIDN'T HAVE THE EQUIPMENT TO TEST HIS VEHICLE, DUE TO THE AGE. HOWEVER, A FEW DAYS LATER, THE DEALER INFORMED THE CONSUMER, THEY HAD THE EQUIPMENT, BUT IT WOULD COST $336. THE CONSUMER DECLINED THE TEST. ALSO, THE TRANSMISSION, STARTER, FUEL PUMP, IGNITION COIL BLOCKS , SERPENTINE BELT, PULLEYS, POWER STEERING PUMP, AND RADIATOR WERE ALL REPLACED. *JB UPDATED 04/16/14
NHTSA complaint #10574533 — an unverified report by a vehicle owner.
Sparks, NV
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
1991 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO ANTI LOCK BRAKE SYSTEM RECALL AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE PAID FOR THE REPAIRS ON APRIL 20, 2006 AND WAS CHARGED $376.73, EVEN THOUGH A RECALL HAD BEEN ISSUED. THE CONSUMER EXPERIENCED ABS PROBLEMS AGAIN IN DECEMBER 2013. THE CONSUMER STATED THE RECALL LETTER STATED IF THE PROBLEM OCCURRED AGAIN, CHRYSLER WOULD COVER ANY REPAIRS. THE DEALER INFORMED THE CONSUMER, HE HAD TO PAY $112 FOR A DIAGNOSTIC TEST, TO SEE IF THE PROBLEM WOULD BE COVERED, UNDER THE RECALL. THE DEALER THEN INFORMED THE CONSUMER, THEY DIDN'T HAVE THE EQUIPMENT TO TEST HIS VEHICLE, DUE TO THE AGE. HOWEVER, A FEW DAYS LATER, THE DEALER INFORMED THE CONSUMER, THEY HAD THE EQUIPMENT, BUT IT WOULD COST $336. THE CONSUMER DECLINED THE TEST. ALSO, THE TRANSMISSION, STARTER, FUEL PUMP, IGNITION COIL BLOCKS , SERPENTINE BELT, PULLEYS, POWER STEERING PUMP, AND RADIATOR WERE ALL REPLACED. *JB UPDATED 04/16/14
NHTSA complaint #10574533 — an unverified report by a vehicle owner.
Sparks, NV
ELECTRICAL SYSTEM:STARTER ASSEMBLY
1991 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO ANTI LOCK BRAKE SYSTEM RECALL AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE PAID FOR THE REPAIRS ON APRIL 20, 2006 AND WAS CHARGED $376.73, EVEN THOUGH A RECALL HAD BEEN ISSUED. THE CONSUMER EXPERIENCED ABS PROBLEMS AGAIN IN DECEMBER 2013. THE CONSUMER STATED THE RECALL LETTER STATED IF THE PROBLEM OCCURRED AGAIN, CHRYSLER WOULD COVER ANY REPAIRS. THE DEALER INFORMED THE CONSUMER, HE HAD TO PAY $112 FOR A DIAGNOSTIC TEST, TO SEE IF THE PROBLEM WOULD BE COVERED, UNDER THE RECALL. THE DEALER THEN INFORMED THE CONSUMER, THEY DIDN'T HAVE THE EQUIPMENT TO TEST HIS VEHICLE, DUE TO THE AGE. HOWEVER, A FEW DAYS LATER, THE DEALER INFORMED THE CONSUMER, THEY HAD THE EQUIPMENT, BUT IT WOULD COST $336. THE CONSUMER DECLINED THE TEST. ALSO, THE TRANSMISSION, STARTER, FUEL PUMP, IGNITION COIL BLOCKS , SERPENTINE BELT, PULLEYS, POWER STEERING PUMP, AND RADIATOR WERE ALL REPLACED. *JB UPDATED 04/16/14
NHTSA complaint #10574533 — an unverified report by a vehicle owner.
Sparks, NV
ELECTRICAL SYSTEM
1991 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO ANTI LOCK BRAKE SYSTEM RECALL AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE PAID FOR THE REPAIRS ON APRIL 20, 2006 AND WAS CHARGED $376.73, EVEN THOUGH A RECALL HAD BEEN ISSUED. THE CONSUMER EXPERIENCED ABS PROBLEMS AGAIN IN DECEMBER 2013. THE CONSUMER STATED THE RECALL LETTER STATED IF THE PROBLEM OCCURRED AGAIN, CHRYSLER WOULD COVER ANY REPAIRS. THE DEALER INFORMED THE CONSUMER, HE HAD TO PAY $112 FOR A DIAGNOSTIC TEST, TO SEE IF THE PROBLEM WOULD BE COVERED, UNDER THE RECALL. THE DEALER THEN INFORMED THE CONSUMER, THEY DIDN'T HAVE THE EQUIPMENT TO TEST HIS VEHICLE, DUE TO THE AGE. HOWEVER, A FEW DAYS LATER, THE DEALER INFORMED THE CONSUMER, THEY HAD THE EQUIPMENT, BUT IT WOULD COST $336. THE CONSUMER DECLINED THE TEST. ALSO, THE TRANSMISSION, STARTER, FUEL PUMP, IGNITION COIL BLOCKS , SERPENTINE BELT, PULLEYS, POWER STEERING PUMP, AND RADIATOR WERE ALL REPLACED. *JB UPDATED 04/16/14
NHTSA complaint #10574533 — an unverified report by a vehicle owner.
Sparks, NV
ENGINE AND ENGINE COOLING
1991 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO ANTI LOCK BRAKE SYSTEM RECALL AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE PAID FOR THE REPAIRS ON APRIL 20, 2006 AND WAS CHARGED $376.73, EVEN THOUGH A RECALL HAD BEEN ISSUED. THE CONSUMER EXPERIENCED ABS PROBLEMS AGAIN IN DECEMBER 2013. THE CONSUMER STATED THE RECALL LETTER STATED IF THE PROBLEM OCCURRED AGAIN, CHRYSLER WOULD COVER ANY REPAIRS. THE DEALER INFORMED THE CONSUMER, HE HAD TO PAY $112 FOR A DIAGNOSTIC TEST, TO SEE IF THE PROBLEM WOULD BE COVERED, UNDER THE RECALL. THE DEALER THEN INFORMED THE CONSUMER, THEY DIDN'T HAVE THE EQUIPMENT TO TEST HIS VEHICLE, DUE TO THE AGE. HOWEVER, A FEW DAYS LATER, THE DEALER INFORMED THE CONSUMER, THEY HAD THE EQUIPMENT, BUT IT WOULD COST $336. THE CONSUMER DECLINED THE TEST. ALSO, THE TRANSMISSION, STARTER, FUEL PUMP, IGNITION COIL BLOCKS , SERPENTINE BELT, PULLEYS, POWER STEERING PUMP, AND RADIATOR WERE ALL REPLACED. *JB UPDATED 04/16/14
NHTSA complaint #10574533 — an unverified report by a vehicle owner.
Sparks, NV
SERVICE BRAKES, HYDRAULIC
1991 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO ANTI LOCK BRAKE SYSTEM RECALL AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE PAID FOR THE REPAIRS ON APRIL 20, 2006 AND WAS CHARGED $376.73, EVEN THOUGH A RECALL HAD BEEN ISSUED. THE CONSUMER EXPERIENCED ABS PROBLEMS AGAIN IN DECEMBER 2013. THE CONSUMER STATED THE RECALL LETTER STATED IF THE PROBLEM OCCURRED AGAIN, CHRYSLER WOULD COVER ANY REPAIRS. THE DEALER INFORMED THE CONSUMER, HE HAD TO PAY $112 FOR A DIAGNOSTIC TEST, TO SEE IF THE PROBLEM WOULD BE COVERED, UNDER THE RECALL. THE DEALER THEN INFORMED THE CONSUMER, THEY DIDN'T HAVE THE EQUIPMENT TO TEST HIS VEHICLE, DUE TO THE AGE. HOWEVER, A FEW DAYS LATER, THE DEALER INFORMED THE CONSUMER, THEY HAD THE EQUIPMENT, BUT IT WOULD COST $336. THE CONSUMER DECLINED THE TEST. ALSO, THE TRANSMISSION, STARTER, FUEL PUMP, IGNITION COIL BLOCKS , SERPENTINE BELT, PULLEYS, POWER STEERING PUMP, AND RADIATOR WERE ALL REPLACED. *JB UPDATED 04/16/14
NHTSA complaint #10574533 — an unverified report by a vehicle owner.
Decatur, AL1 injured
AIR BAGS
THE DRIVERS SIDE AIRBAG DEPLOYED WHILE I WAS DRIVING DOWN THE ROAD, MY ARM IS SWOLLEN, BURNED, AND BRUISED. MY NOSE AND HEAD HAVE HURT FOR THE LAST FOUR DAYS.
NHTSA complaint #10224767 — an unverified report by a vehicle owner.
at 87,311 milesOLD Bridge, NJ
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
A LOUD CLUNKING NOISE COULD BE HEARD WHEN TRAVELING OVER UNEVEN ROAD SURFACES OR ON RIGHT HAND TURNS. AFTER COMPLETING A RIGHT TURN, THE DRIVER SIDE FRONT WHEEL WAS COMPLETELY DISLODGED AND FOLDED BACKINTO THE WHEEL WELL. THE LOWER CONTROL ARM WAS FRACTURED WHERE THE BALL JOINT WAS SEATED, ALLOWING THE BALL JOINT TO COME AWAY FROM THE LOWER CONTROL ARM. THE DRIVER SIDE DRIVE SHAFT WAS DISLODGED FROM THE TRANSMISSION.
NHTSA complaint #10198523 — an unverified report by a vehicle owner.
at 49,091 milesPanama City Beach, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1991 DODGE CARAVAN WITH ABS FAILURE PROBLEMS**CC A RECALL WAS ISSUED AFTER THE CONSUMER HAD THE FIRST REPAIR DONE. THE CONSUMER IS REQUESTING REIMBURSEMENT.
NHTSA complaint #10181654 — an unverified report by a vehicle owner.
at 145,000 milesTurlock, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED RECALL # 96V099000 FOR THE SERVICE BRAKES: HYDRAULIC: ANTI-LOCK WAS RECEIVED. WHEN THE SERVICE DEALER WAS CALLED TO SCHEDULE THE RECALL REPAIR, THE SERVICE DEALER INFORMED THE CONTACT, THERE WOULD BE CHARGES FOR REPLACING THE ACCUMULATOR PLUS LABOR COSTS. THE MANUFACTURER REQUESTED THE RECEIPTS TO BE SENT FOR REVIEW FOR POSSIBLE REIMBURSEMENT. UPDATED 01/10/07.
NHTSA complaint #10173961 — an unverified report by a vehicle owner.
at 180,000 milesWest Bloomfield, MI
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED RECALL WORK WAS PERFORMED ON THE VEHICLE PRIOR TO THE CONTACT BEING AWARE OF THE RECALL. THE MANUFACTURER WAS CONTACTED ABOUT REIMBURSEMENT WHICH THEY DENIED BECAUSE THE RECALL WORK WAS NOT PERFORMED AT AN AUTHORIZED DEALERSHIP. THE NHTSA RECALL # 96V099000 CONCERNING THE SERVICE BRAKES: HYDRAULIC: ANTILOCK.
NHTSA complaint #10153152 — an unverified report by a vehicle owner.
at 130,000 milesMarion, IL
SERVICE BRAKES, HYDRAULIC
HELLO BELOW IS A COPY OF TEXT ON YOUR RECALL SITE WITH DETAILS OF THIS RECALL COMMENTS I MAKE ARE BELOW THAT.. MAKE : DODGE MODEL : GRAND CARAVAN YEAR : 1991 MANUFACTURER : CHRYSLER CORPORATION NHTSA CAMPAIGN ID NUMBER : 96V099000 MFG'S REPORT DATE : APR 19, 1996 COMPONENT: SERVICE BRAKES, HYDRAULIC:ANTILOCK POTENTIAL NUMBER OF UNITS AFFECTED : 321000 SUMMARY: THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION. CONSEQUENCE: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT. REMEDY: DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). THE THING I FIND HERE IS THE TERM REGARDING PISTON ASSEMBLY WHEN I TOOK MY VAN IN DUE TO FAILURE ONLY THE PISTON ASSEMBLY WAS REPLACED IT SHOULD BE REVISED TO INCLUDE THE WHOLE UNIT BECAUSE A ACCUMULATOR MADE OF CAST IRON THAT IS CONNECTED TO THE UNIT IS NEVER REPLACED RUST KEEPS ENTERING THE UNIT FROM THIS ACCUMULATOR BEING IT IS MADE OF A RUSTING METAL AND JUST KEEPS MAKING THE UNIT FAIL THIS IS MY SECOND REPAIR IN 2YRS AND THE RUST IS NOW GETTING INTO THE LINES CAUSING THE REAR WHEELS TO LOCK IN WET WEATHER ALL THE PARTS STORES THAT EVEN CARRY THE UNIT WHICH IS FEW SELL IT AS A COMPLETE UNIT NOT IN PIECES SUCH AS WITH OTHER MASTER CLY. 'S WITHOUT ABS I FIND CAST IRON A POOR CHOICE FOR A AIR TANK OF A AIR PUMP WHICH BY NATURE INJECTS AIR INTO THE METAL CAST IRON TANK STAINLESS STEEL WOULD BEEN A BETTER CHOICE IF IT WOULD MEET THE TANK PRESSURES. I AM SEEKING REPLACEMENT OF THE ENTIRE BRAKE SYSTEM SINCE IT IS NOW A TOTAL LOSS DUE TO THE RUST AND PREFER NON ABS IF THAT'S ABLE .
NHTSA complaint #10153274 — an unverified report by a vehicle owner.
at 133,000 milesSpokane, WA
SUSPENSION:FRONT
DT*: THE CONTACT STATED THERE IS A VIBRATION IN THE FRONT END AND THE BRAKE PEDAL IS PULSATING. THIS HAS PERSISTED FOR 3 YEARS. THE TIRES WERE REPLACED AND REALIGNED NUMEROUS TIMES TO CORRECT THE VIBRATION, HOWEVER THE PROBLEM STILL OCCURS. THE BRAKES WERE REPLACED 3 TIMES, ALTHOUGH THE PULSATING IS CURRENTLY EVIDENT. THE VIBRATION OCCURS AROUND 30 MPH. WHEN THE VEHICLE SPEED INCREASES, THE VIBRATION IS LESS NOTICEABLE. THE MANUFACTURER HAS NOT BEEN CONTACTED.
NHTSA complaint #10147711 — an unverified report by a vehicle owner.
at 133,000 milesSpokane, WA
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED THERE IS A VIBRATION IN THE FRONT END AND THE BRAKE PEDAL IS PULSATING. THIS HAS PERSISTED FOR 3 YEARS. THE TIRES WERE REPLACED AND REALIGNED NUMEROUS TIMES TO CORRECT THE VIBRATION, HOWEVER THE PROBLEM STILL OCCURS. THE BRAKES WERE REPLACED 3 TIMES, ALTHOUGH THE PULSATING IS CURRENTLY EVIDENT. THE VIBRATION OCCURS AROUND 30 MPH. WHEN THE VEHICLE SPEED INCREASES, THE VIBRATION IS LESS NOTICEABLE. THE MANUFACTURER HAS NOT BEEN CONTACTED.
NHTSA complaint #10147711 — an unverified report by a vehicle owner.
DT: THE CONSUMER STATED THAT AFTER SMELLING GAS, HE TOOK THE VEHICLE TO A MECHANIC. THE MECHANIC TOLD THE CONSUMER TO START THE VEHICLE. HE THEN TOLD THE CONSUMER TO SHUT THE VEHICLE OFF. THE MECHANIC SUGGESTED THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE FUEL RAIL HAD BEEN REPLACED AT THIS TIME. NHTSA CAMPAIGN ID # IS 00V268000 DID NOT INCLUDE THE CONSUMERS VIN. *NM (12/08/05)
NHTSA complaint #10142767 — an unverified report by a vehicle owner.
Fort Lauderdale, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED THE FUNCTION PRESSURE SWITCH IN THE ABS SYSTEM NEEDED TO BE REPLACED. THE CONTACT STATED THE VEHICLE DID NOT HAVE ANY BRAKING CAPABILITY. THE SERVICE DEALER CLAIMED ABS BRAKES NEEDED TO BE REPLACED. THE SERVICE DEALER ATTEMPTED TO THE REPAIR THE PROBLEM, BUT DID NOT SUCCEED. THERE WAS A RECALL ON THE ABS PISTON PUMP AND MOTOR ASSEMBLY. THE RECALL WAS SERVICED ON MAY 16, 2005, BUT DID NOT RESOLVE THE BRAKING PROBLEM. *AK UPDATED 3/3/2006 - ANOTHER DEALER REPLACED THE PRESSURE SWITCH AND THE PROBLEM HAS NOT RECURRED.
NHTSA complaint #10133039 — an unverified report by a vehicle owner.
Graham, WA
STEERING: STEERING WHEEL/HANDLE BAR
DT: THE CONTACT OWNS A 1991 DODGE CARAVAN. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN 96V229000. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. WHILE HER HUSBAND WAS DRIVING THE STEERING WHEEL CAME OFF. FORTUNATELY, IT DID NOT RESULT IN AN ACCIDENT. THIS HAPPENED ON AUGUST 13, 2005. THE CONTACT WAS UNCERTAIN OF EXACTLY WHY THE STEERING WHEEL DETACHED. BUT IT DID CAUSE THE CONTACT TO LOSE CONTROL OF THE VEHICLE.
NHTSA complaint #10132955 — an unverified report by a vehicle owner.
at 107,545 milesWhite Stone, NY
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1991 DODGE GRAND CARAVAN EXPERIENCED ABS FAILURE.*MR ABS LIGHT ILLUMINATED. THIS WAS THE SECOND TIME THE ABS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY DIDN'T HAVE THE PART TO REPAIR IT YET.
NHTSA complaint #10124714 — an unverified report by a vehicle owner.
MI WUK Village, CA
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 55 MPH VEHICLE STALLED. DRIVER WAS ABLE TO RESTART VEHICLE, AN DTOOK IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND REPLACED IT THREE TIMES.
NHTSA complaint #10115812 — an unverified report by a vehicle owner.