Owners have filed 1,397 complaints
about the 2002 Ford Escape with NHTSA between 2001 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 4 of 25 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 48
Against the median year of the Ford Escape. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 39
23% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
283.1%
1,000 – 9,999 miles
374.1%
10,000 – 24,999 miles
748.3%
25,000 – 49,999 miles
12413.9%
50,000 – 74,999 miles
10011.2%
75,000 – 99,999 miles
13214.8%
100,000 – 149,999 miles
22325.0%
150,000+ miles
17519.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2001peak 36Apr 2026
NHTSA investigations into the 2002 Ford Escape
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
On July 8, 2012, The Center for Auto Safety has petitioned NHTSA to open defect investigations on Model Year (MY) 2002 ? 2004 Ford Escape and Mazda Tribute vehicles with certain cruise control cables.The Center for Auto Safety has also petitioned for a hearing to address whether Ford Motor Company (Ford) and Mazda North American Operations (Mazda) met their obligations to notify owners and correct a defect in certain Ford Escape and Mazda Tribute vehicles.The petitions to open investigations are denied as unnecessary and the petitions to conduct hearingsare denied.ODI IDs referenced above are:...
PE12019Opened 17 Jul 2012Closed 21 Feb 2013VEHICLE SPEED CONTROL:CABLES
Stuck Throttle
In a letter dated July 25, 2012 Ford Motor Company (Ford) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-353 to NHTSA identifying a safety defect involving inadequate clearance between the engine cover and the speed control cable connector, which could result in a stuck throttle condition.The vehicles involved are model year (MY) 2001 through MY 2004 Ford Escape vehicles equipped with 3.0L V6 engines and speed (cruise) control.A redesigned engine cover was implemented in production beginning in MY 2005, which provided additional clearance of the speed control cable to the en...
AQ10001Opened 18 Nov 2010Closed 28 Dec 2015UNKNOWN OR OTHER
Fleet Vehicle Recall Completion Audit
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this...
EA10002Opened 14 Jan 2010Closed 29 Feb 2012SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Engine Compartment Fire
Ford and Mazda recalled model year (MY) 2001 through 2004 Ford Escape (07V-156) and Mazda Tribute (07V-157) vehicles due to non-crash fires or non-fire thermal events originating in the engine compartment at or near the ABS control module.Approximately 545,700 vehicles were subject to the initial safety recalls and approximately 424,700 vehicles were serviced under those campaigns. The campaigns addressed potentially damaged, missing or misplaced seals in the ABS control module wiring harness electrical connector that could allow brake fluid to enter the connector, possibly resulting in corros...
IN LETTERS DATED MARCH 30, 2007, FORD MOTOR COMPANY (FORD) AND MAZDA NORTH AMERICAN OPERATIONS (MAZDA) NOTIFIED THE AGENCY THAT THEY WILL CONDUCT RECALLS 07V-156 AND 07V-157, RESPECTIVELY, TO REMEDY A SAFETY DEFECT THAT MAY RESULT IN FIRE IN A WIRING CONNECTOR USED IN CERTAIN MODEL YEAR (MY) 2001-2004 FORD ESCAPE AND MAZDA TRIBUTE VEHICLES EQUIPPED WITH ABS.THE RECALL CAMPAIGN PRESCRIBES AN INSPECTION OF THE SUBJECT COMPONENTS, WHICH SHALL BE REPAIRED OR REPLACED ONLY IF NECESSARY.IF THE SUBJECT VEHICLE PASSES THE VISUAL INSPECTION THEN THE RECALL INSTRUCTS THE TECHNICIAN TO APPLY ELECTRICAL G...
THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A DEFECT PETITION DATED MARCH 5, 2009 ALLEGING THAT THE PETITIONER NEVER RECEIVED THE RECALL REMEDY FOR 07V-156 AND THAT, AS A RESULT, THE PETITIONER'S MY2003 FORD ESCAPE CAUGHT FIRE AT THE ABS CONTROL MODULE.IN RESPONSE TO ODI FOLLOW-UP, THE MANUFACTURER VERIFIED THAT THE PETITIONER'S VEHICLE HAD IN FACT RECEIVED SERVICE RELATED TO SAFETY RECALL 07V156 - A FACT LATER CORROBORATED BY THE PETITIONER.CIRCUMSTANCES OF THE FIRE EXPERIENCED IN THE PETITIONER'S REMEDIED VEHICLE INDICATE THAT THE REMEDY WAS INEFFECTIVE.ADDITIONAL REVIEW BY ODI IDENTI...
IN LETTERS DATED MARCH 30, 2007, FORD AND MAZDA NOTIFIED NHTSA THAT THEY WILL CONDUCT SAFETY RECALLS TO REMEDY A SAFETY DEFECT THAT MAY RESULT IN FIRE IN A WIRING CONNECTOR USED IN CERTAIN MODEL YEAR (MY) 2001-2004 FORD ESCAPE AND MAZDA TRIBUTE SPORT UTILITY VEHICLES EQUIPPED WITH ABS.RECALL 07V-156 INVOLVES APPROXIMATELY 446,450 MY 2001-2004 ESCAPE VEHICLES MANUFACTURED FROM OCTOBER 22, 1999 THROUGH JANUARY 23, 2004.RECALL 07V-157 INVOLVES APPROXIMATELY 95,300 MY 2001-2004 TRIBUTE VEHICLES MANUFACTURED FROM APRIL 17, 2000 THROUGH DECEMBER 19, 2003. ACCORDING TO THE MANUFACTURERS, THE ELECTRIC...
RP04002Opened 24 Jun 2004Closed 31 Aug 2004ENGINE AND ENGINE COOLING
ENGINE STALLING
SUMMARY:THE PETITIONER ALLEGES THAT AFTER HAVING THE RECALL REMEDY PERFORMED ON HER MODEL YEAR (MY) 2001 FORD ESCAPE, IT CONTINUED TO EXHIBIT AN INTERMITTENT STALL CONDITION.CONSEQUENTLY, SHE PETITIONED THE AGENCY TO EXAMINE THE ADEQUACY OF THE RECALL REMEDY FOR SAFETY RECALL 04V-165.ON APRIL 5, 2004, FORD MOTOR COMPANY (FORD) NOTIFIED THE AGENCY THAT IT WOULD CONDUCT A RECALL OF 321,903 MY 2001 THROUGH 2002 AND CERTAIN 2003 MY ESCAPE VEHICLES EQUIPPED WITH 3.0L ENGINES MANUFACTURED BETWEEN JANUARY 21, 2000 AND SEPTEMBER 11, 2002 AT THE KANSAS CITY ASSEMBLY PLANT.THESE VEHICLES EXHIBITED AN IN...
Recalls on the 2002 Ford Escape
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
15V606000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Risk: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
15E045000
SUSPENSION:FRONT:WHEEL BEARING
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Risk: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
14V165000
STRUCTURE:FRAME AND MEMBERS
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
Risk: A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
12V353000
ENGINE AND ENGINE COOLING
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
Risk: A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
12V005000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
FORD IS RECALLING CERTAIN MODEL YEAR 2001-2002 ESCAPE VEHICLES MANUFACTURED FROM OCTOBER 22, 1999, THROUGH JULY 19, 2002, EQUIPPED WITH A BRAKE MASTER CYLINDER RESERVOIR CAP THAT COULD LEAK BRAKE FLUID. IF BRAKE FLUID LEAKS FROM THE CAP, IT COULD COME IN CONTACT WITH THE ANTILOCK BRAKE SYSTEM (ABS) MODULE WIRING HARNESS CONNECTOR.
Risk: CORROSION CAN DEVELOP IN THE ELECTRICAL CONNECTOR LEADING TO MELTING, SMOKE OR A FIRE.
07V156000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
Risk: AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
07E023000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
Risk: LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
04V602000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
Risk: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201543811 units in Canada
Powertrain
A safety defect may exist in vehicles in which remanufactured automatic transmissions were installed as service replacement parts. The shift lever bolt may not have been torqued to the proper torque specification. If the improperly torqued shift level bolt loosens and backs out, the shift lever may disengage from the transmission without warning, and the transmission may not respond to the shifter selection movement by the operator. This could result in the loss of transmission gear selection, and possible unintended vehicle movement, which would increase the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect, and if necessary, replace the shift lever assembly and/or the shift level bolt torqued to the proper specification.
Recall 201411036,694 units in Canada
Suspension
On certain vehicles registered and operated in areas where road salt is used on the roadways during winter months for extended time periods (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland-Labrador), the forward attachment point for the lower control arm may separate from the vehicle's subframe. This could affect vehicle handling and increase the risk of a crash causing injury and/or property damage. Correction: Dealers will install a newly designed reinforcement cross-brace.
Recall 201223544,653 units in Canada
Other
On certain vehicles equipped with a 3.0L V6 engine and speed control, inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. A stuck throttle may result in very high vehicle speeds and make it difficult to slow or stop the vehicle if the transmission is not shifted into neutral. This could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the rear engine cover fastener, which will raise the cover in the area of the speed control cable to provide adequate clearance between the cover the speed control cable connector.
Recall 201200317,827 units in Canada
Brakes
Certain vehicles may have been originally equipped with a brake master cylinder reservoir cap that could leak. If brake fluid leaks from the cap, it could come in contact with the ABS module wiring harness connector. The same vehicles were previously involved in campaign 2007107 to address potentially missing or misplaced seals in the wiring harness connector to the ABS module electronic control unit. If this repair wasn’t done correctly, brake fluid leaking from the reservoir cap could corrode the ABS module electrical connector. This could result in vehicle fire causing property damage and/or personal injury. Correction: Dealers will replace the brake master cylinder reservoir cap and modify the ABS electrical system. Note: Owners are advised to park the vehicle outdoors until the remedy is applied.
Recall 200710736,546 units in Canada
Brakes
On certain vehicles, the electrical wiring connector to the ABS module may have been manufactured incorrectly. Over time, contaminants can enter the ABS electrical connector interface and corrode the terminals. This could cause the ABS warning indicator to illuminate, an open fuse, and in some instances, smoking, melting or burning of the electrical connector, with the potential for a fire while the vehicle is unattended. In addition, ABS function may be lost. Correction: Dealers will inspect and, if required, repair the wiring connector.
Recall 200442638,034 units in Canada
Engine
On certain vehicles equipped with 3.0L V6 engines, the accelerator cable's inner liner may, over time, migrate out of the conduit at the dash panel fitting during vehicle operation. The liner may migrate to the point that it contacts the accelerator pedal arm. Under these conditions the liner may prevent the pedal from fully returning, which may not allow the throttle body to fully return to the "idle" position. Typically the condition results in a progressive increase in the "idle" speed if liner migration continues over time, but may cause a more sudden increase if a greater portion of the cable moves at one time. An unexpected increase in "idle" speed may result in longer than expected stopping distances, which could potentially lead to a crash. Correction: Dealers will replace the accelerator cable.
Recall 200412624,130 units in Canada
Engine
On certain vehicles equipped with a 3.0L V6 engine, during deceleration at vehicle speeds below 64 km/h, the engine may stall due to an excessively rich fuel-air mixture. Correction: Dealer will reprogram the Powertrain Control Module.
Reports where the owner recorded a crash, a fire, an injury or a death.
Rocky Point, NCFire
EXTERIOR LIGHTING
Vehicle was manufactured 04/2002 recalls state that from oct99 to jan04 multiple states had issues with rusting with suspension causing the car to crash. My vehicle was made in one of the states and has alot of underbody rusting. Back hatch latch gets stuck often and will not open. Drums on the back are sticking causing the vehicle to drag at take off, abs had a recall ford dealer "fixed" the issue abs light stays on. Radiator light stays on constantly even though fluids are at correct level radiator is not damaged. Battery light constantly stays on as well brand new battery and alternator wire are connected free of corrosion. Interior lights caught on fire and melted the plastic housing so I had to take out the small bulbs. Everything is available for inspection if needed.abs was looked at by Ford dealer and "fixed" but problem is still there. Problems have not been inspected by anyone other than the abs, no warnings at all. Events happened at different times during the time I got the vehicle. 2022 Jan
NHTSA complaint #11466662 — an unverified report by a vehicle owner.
Rocky Point, NCFire
STRUCTURE:BODY
Vehicle was manufactured 04/2002 recalls state that from oct99 to jan04 multiple states had issues with rusting with suspension causing the car to crash. My vehicle was made in one of the states and has alot of underbody rusting. Back hatch latch gets stuck often and will not open. Drums on the back are sticking causing the vehicle to drag at take off, abs had a recall ford dealer "fixed" the issue abs light stays on. Radiator light stays on constantly even though fluids are at correct level radiator is not damaged. Battery light constantly stays on as well brand new battery and alternator wire are connected free of corrosion. Interior lights caught on fire and melted the plastic housing so I had to take out the small bulbs. Everything is available for inspection if needed.abs was looked at by Ford dealer and "fixed" but problem is still there. Problems have not been inspected by anyone other than the abs, no warnings at all. Events happened at different times during the time I got the vehicle. 2022 Jan
NHTSA complaint #11466662 — an unverified report by a vehicle owner.
Rocky Point, NCFire
SERVICE BRAKES
Vehicle was manufactured 04/2002 recalls state that from oct99 to jan04 multiple states had issues with rusting with suspension causing the car to crash. My vehicle was made in one of the states and has alot of underbody rusting. Back hatch latch gets stuck often and will not open. Drums on the back are sticking causing the vehicle to drag at take off, abs had a recall ford dealer "fixed" the issue abs light stays on. Radiator light stays on constantly even though fluids are at correct level radiator is not damaged. Battery light constantly stays on as well brand new battery and alternator wire are connected free of corrosion. Interior lights caught on fire and melted the plastic housing so I had to take out the small bulbs. Everything is available for inspection if needed.abs was looked at by Ford dealer and "fixed" but problem is still there. Problems have not been inspected by anyone other than the abs, no warnings at all. Events happened at different times during the time I got the vehicle. 2022 Jan
NHTSA complaint #11466662 — an unverified report by a vehicle owner.
at 14,000 milesSkokie, ILCrash
AIR BAGS
GEARS IS HARD TO SHIFT TO THE RIGHT GEAR AND LIGHTS WENT OUT EARLY LIKE A DRAIN IN ELECTRICAL AND MY STEARING IS BECOMING HARD TO TURN ON STREETS AND OUT MY DRIVE WAY
NHTSA complaint #11365092 — an unverified report by a vehicle owner.
at 14,000 milesSkokie, ILCrash
WHEELS
GEARS IS HARD TO SHIFT TO THE RIGHT GEAR AND LIGHTS WENT OUT EARLY LIKE A DRAIN IN ELECTRICAL AND MY STEARING IS BECOMING HARD TO TURN ON STREETS AND OUT MY DRIVE WAY
NHTSA complaint #11365092 — an unverified report by a vehicle owner.
at 14,000 milesSkokie, ILCrash
STEERING
GEARS IS HARD TO SHIFT TO THE RIGHT GEAR AND LIGHTS WENT OUT EARLY LIKE A DRAIN IN ELECTRICAL AND MY STEARING IS BECOMING HARD TO TURN ON STREETS AND OUT MY DRIVE WAY
NHTSA complaint #11365092 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Dayton, OH
UNKNOWN OR OTHER
I bought a vehicle that has recalls on it. I contacted a dealer. Im told the car is to old to fix the recalled abs relay. Now I have a vehicle thats on the road a fire hazard. The ford dealership have left me my with and kids and grand kids in danger
NHTSA complaint #11732085 — an unverified report by a vehicle owner.
Dayton, OH
ELECTRICAL SYSTEM
I bought a vehicle that has recalls on it. I contacted a dealer. Im told the car is to old to fix the recalled abs relay. Now I have a vehicle thats on the road a fire hazard. The ford dealership have left me my with and kids and grand kids in danger
NHTSA complaint #11732085 — an unverified report by a vehicle owner.
Dayton, OH
SERVICE BRAKES
I bought a vehicle that has recalls on it. I contacted a dealer. Im told the car is to old to fix the recalled abs relay. Now I have a vehicle thats on the road a fire hazard. The ford dealership have left me my with and kids and grand kids in danger
NHTSA complaint #11732085 — an unverified report by a vehicle owner.
at 227,000 milesOakley, CA
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2002 Ford Escape. The contact stated that while shifted in park(P), the key failed to release while the engine was running. The contact drove to a local O'Reilly's where one of the employees was able to remove the key from the ignition. The failure had gotten progressively worse. The vehicle was diagnosed, and it was determined that the ignition lock cylinder had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 227,000.
NHTSA complaint #11676792 — an unverified report by a vehicle owner.
Clio, CA
ENGINE
I have had to replace my engine/transmission several times and the problem keeps repeating itself. The engine will just die for no reason which is an extremely severe safety risk.
NHTSA complaint #11608125 — an unverified report by a vehicle owner.
at 150,000 milesPrinceton, IL
SUSPENSION:SUBFRAME/MOUNTING BRACKET
The contact owns a 2002 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound and started drifting to the left. The vehicle was towed to the residence. An independent mechanic diagnosed the vehicle with a rusted subframe. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
NHTSA complaint #11503115 — an unverified report by a vehicle owner.
at 213,000 milesBelchertown, MA
POWER TRAIN
The contact owns a 2002 Ford Escape. The contact stated while driving 40 MPH and depressing forcefully on the accelerator pedal, the accelerator pedal got stuck. The contact was unable to disengage the accelerator pedal. The contact stated no warning light was illuminated. The contact stated he did not attempt to depress the brake pedal to stop the vehicle. The contact shifted the ignition to off to stop the vehicle. The contact was unable to move the vehicle safely out of the road. The contact stated a bystander called the police department to assist with traffic. A police report was filed. The contact towed the vehicle to an independent mechanic and disengaged the accelerator pedal. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 213,000. The VIN was not available.
NHTSA complaint #11491872 — an unverified report by a vehicle owner.
Rocky Point, NCFire
EXTERIOR LIGHTING
Vehicle was manufactured 04/2002 recalls state that from oct99 to jan04 multiple states had issues with rusting with suspension causing the car to crash. My vehicle was made in one of the states and has alot of underbody rusting. Back hatch latch gets stuck often and will not open. Drums on the back are sticking causing the vehicle to drag at take off, abs had a recall ford dealer "fixed" the issue abs light stays on. Radiator light stays on constantly even though fluids are at correct level radiator is not damaged. Battery light constantly stays on as well brand new battery and alternator wire are connected free of corrosion. Interior lights caught on fire and melted the plastic housing so I had to take out the small bulbs. Everything is available for inspection if needed.abs was looked at by Ford dealer and "fixed" but problem is still there. Problems have not been inspected by anyone other than the abs, no warnings at all. Events happened at different times during the time I got the vehicle. 2022 Jan
NHTSA complaint #11466662 — an unverified report by a vehicle owner.
Rocky Point, NCFire
STRUCTURE:BODY
Vehicle was manufactured 04/2002 recalls state that from oct99 to jan04 multiple states had issues with rusting with suspension causing the car to crash. My vehicle was made in one of the states and has alot of underbody rusting. Back hatch latch gets stuck often and will not open. Drums on the back are sticking causing the vehicle to drag at take off, abs had a recall ford dealer "fixed" the issue abs light stays on. Radiator light stays on constantly even though fluids are at correct level radiator is not damaged. Battery light constantly stays on as well brand new battery and alternator wire are connected free of corrosion. Interior lights caught on fire and melted the plastic housing so I had to take out the small bulbs. Everything is available for inspection if needed.abs was looked at by Ford dealer and "fixed" but problem is still there. Problems have not been inspected by anyone other than the abs, no warnings at all. Events happened at different times during the time I got the vehicle. 2022 Jan
NHTSA complaint #11466662 — an unverified report by a vehicle owner.
Rocky Point, NCFire
SERVICE BRAKES
Vehicle was manufactured 04/2002 recalls state that from oct99 to jan04 multiple states had issues with rusting with suspension causing the car to crash. My vehicle was made in one of the states and has alot of underbody rusting. Back hatch latch gets stuck often and will not open. Drums on the back are sticking causing the vehicle to drag at take off, abs had a recall ford dealer "fixed" the issue abs light stays on. Radiator light stays on constantly even though fluids are at correct level radiator is not damaged. Battery light constantly stays on as well brand new battery and alternator wire are connected free of corrosion. Interior lights caught on fire and melted the plastic housing so I had to take out the small bulbs. Everything is available for inspection if needed.abs was looked at by Ford dealer and "fixed" but problem is still there. Problems have not been inspected by anyone other than the abs, no warnings at all. Events happened at different times during the time I got the vehicle. 2022 Jan
NHTSA complaint #11466662 — an unverified report by a vehicle owner.
at 177,000 milesChelmsford, MA
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2002 Ford Escape. The contact stated that while the vehicle was at the dealer, he was informed that the subframe was severely corroded. The vehicle was repaired under NHTSA campaign number 14V165000 (Structure) however, the remedy failed to fix the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 177,000.
NHTSA complaint #11435096 — an unverified report by a vehicle owner.
Grants Pass, OR
SEAT BELTS
The passenger side flashes with the Air bag symbol and has the seat belt too. Sometimes the symbol just stays on the dash board.
NHTSA complaint #11421224 — an unverified report by a vehicle owner.
Grants Pass, OR
AIR BAGS
The passenger side flashes with the Air bag symbol and has the seat belt too. Sometimes the symbol just stays on the dash board.
NHTSA complaint #11421224 — an unverified report by a vehicle owner.
at 82,000 milesBloomington, IL
SUSPENSION
The contact owns a 2002 Ford Escape. The contact stated while driving at various speeds, the contact heard a loud noise coming from the suspension of the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the control arm needing to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been serviced in 2014 under NHTSA campaign number: 14V165000 (Structure) however, the failure still occurred. The manufacturer had been informed of the failure and informed the contact that they could not assist and that he had to pay out of pocket for the repair. The failure mileage was approximately 82,000.
NHTSA complaint #11420877 — an unverified report by a vehicle owner.
at 82,000 milesBloomington, IL
STRUCTURE
The contact owns a 2002 Ford Escape. The contact stated while driving at various speeds, the contact heard a loud noise coming from the suspension of the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the control arm needing to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been serviced in 2014 under NHTSA campaign number: 14V165000 (Structure) however, the failure still occurred. The manufacturer had been informed of the failure and informed the contact that they could not assist and that he had to pay out of pocket for the repair. The failure mileage was approximately 82,000.
NHTSA complaint #11420877 — an unverified report by a vehicle owner.
at 195,002 milesMonroe, MI
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE VEHICLE FAILED TO START. THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE CONTACT NOTICED THAT THERE WAS WATER IN THE FUSE BOX. THE CONTACT CALLED FRIENDLY FORD (2800 N TELEGRAPH RD, MONROE, MI 48162, (734) 243-6000) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 195,002.
NHTSA complaint #11395756 — an unverified report by a vehicle owner.
at 195,002 milesMonroe, MI
ENGINE
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE VEHICLE FAILED TO START. THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE CONTACT NOTICED THAT THERE WAS WATER IN THE FUSE BOX. THE CONTACT CALLED FRIENDLY FORD (2800 N TELEGRAPH RD, MONROE, MI 48162, (734) 243-6000) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 195,002.
NHTSA complaint #11395756 — an unverified report by a vehicle owner.
at 195,002 milesMonroe, MI
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THE VEHICLE FAILED TO START. THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE CONTACT NOTICED THAT THERE WAS WATER IN THE FUSE BOX. THE CONTACT CALLED FRIENDLY FORD (2800 N TELEGRAPH RD, MONROE, MI 48162, (734) 243-6000) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 195,002.
NHTSA complaint #11395756 — an unverified report by a vehicle owner.
at 112,000 milesFall River, MA
SUSPENSION
VEHICLE WAS IN MOTION ON THE HIGHWAY WHEN HEARD A LOUD BANG WHEN HITTING A BUMP. STEERING BECAME ALMOST IMPOSSIBLE BUT WAS ABLE TO SAFELY GET OFF THE HIGHWAY AND TO A SHOP. UPON INSPECTION, THE SUB-FRAME ON THE PASSENGER SIDE HAD BROKEN AND WAS HANGING 6 INCHES LOWER THAN IT SHOULD. UPON CALLING FORD, I WAS TOLD THE VEHICLE HAD ALREADY BEEN SERVICED FOR THE RECALL FOR THE ROTTING, WITCH I QUESTIONED AND GOT NON ANSWERS AND WAS TOLD THEY COULD DO NOTHING FOR ME, EVEN THOUGH THERE WAS A RECALL ON THE SUB-FRAME FOR THE EXACT ISSUE I AM CURRENTLY EXPERIANCING.
NHTSA complaint #11374355 — an unverified report by a vehicle owner.
at 14,000 milesSkokie, ILCrash
AIR BAGS
GEARS IS HARD TO SHIFT TO THE RIGHT GEAR AND LIGHTS WENT OUT EARLY LIKE A DRAIN IN ELECTRICAL AND MY STEARING IS BECOMING HARD TO TURN ON STREETS AND OUT MY DRIVE WAY
NHTSA complaint #11365092 — an unverified report by a vehicle owner.
at 14,000 milesSkokie, ILCrash
WHEELS
GEARS IS HARD TO SHIFT TO THE RIGHT GEAR AND LIGHTS WENT OUT EARLY LIKE A DRAIN IN ELECTRICAL AND MY STEARING IS BECOMING HARD TO TURN ON STREETS AND OUT MY DRIVE WAY
NHTSA complaint #11365092 — an unverified report by a vehicle owner.
at 14,000 milesSkokie, ILCrash
STEERING
GEARS IS HARD TO SHIFT TO THE RIGHT GEAR AND LIGHTS WENT OUT EARLY LIKE A DRAIN IN ELECTRICAL AND MY STEARING IS BECOMING HARD TO TURN ON STREETS AND OUT MY DRIVE WAY
NHTSA complaint #11365092 — an unverified report by a vehicle owner.
at 182,556 milesLewistown, PA
UNKNOWN OR OTHER
WHEN I DRIVE, THERE IS A LOUD ALMOST LIKE GRINDING NOISE. IT STARTED MAKING THAT NOISE, FOUR DAYS AFTER I BOUGHT IT. AS SOON AS I HEARD THE NOISE, I IMMEDIATELY PULLED OFF THE ROAD, CALLED AND HAD A FLATBED COME PICK MY VEHICLE UP TOO TAKE IT BACK HOME. IV REPLACED THE FRONT DRIVER SIDE CV AXLE. I TOOK IT ON A SHORT RIDE. IT STILL MAKES THAT NEWS. I'VE BEEN TRYING TOO FIND ANY INFORMATION I CAN, SEE IF CAN FIGURE OUT WHAT'S GOING ON. I'M HAVING NO LUCK.
NHTSA complaint #11355662 — an unverified report by a vehicle owner.
at 163,000 milesElkhart, IN
SERVICE BRAKES
BREAKS MAKE SCRAP SOUND LIKE METAL GRINDING AND IT'S HARD TO BREAK I ALMOST HAVE TO PUSH THE BREAKS ALL THE WAY DOWN AND YOU FEEL IT IN THE PEDDLE IF YOU DRIVE AROUND 40 MPH AND GO TO PUT ON THE BREAKS THE SCRAPING SOUND HAPPENS AND SOMETIMES THE PEDDLE TRY'S TO LOCK UP.
NHTSA complaint #11328650 — an unverified report by a vehicle owner.
at 215,158 milesLAS Vegas, NV
SUSPENSION
TL* THE CONTACT OWNS 2002 FORD ESCAPE. THE CONTACT STATED WHILE REVERSING OF THE PARKING LOT, THE PASSENGER'S SIDE WHEEL TURNED INTO THE WHEEL WELL. THE CONTACT TURNED OFF THE VEHICLE AFTER HEARING AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CONTACT RESIDENCE. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER 14V165000 (STRUCTURE). THE VEHICLE WAS TOWED TO FORD COUNTRY (280 N GIBSON RD, HENDERSON, NV 89014) WHERE IT WAS DIAGNOSED AND IT WAS STATED THAT THE PARTS TO FIX THE VEHICLE WAS THE SAME PARTS OF THE RECALL. THE DEALER STATED THAT DUE TO THE MILEAGE AND AGE OF RECALL THE REPAIR WAS DECLINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 215,158.
NHTSA complaint #11320708 — an unverified report by a vehicle owner.