2014 Ford Escape problems

POWER TRAIN

When im driving sometimes it stalls. I give it gas and car wount go. It only idles.

NHTSA complaint #11758108 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

When im driving sometimes it stalls. I give it gas and car wount go. It only idles.

NHTSA complaint #11758108 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

When im driving sometimes it stalls. I give it gas and car wount go. It only idles.

NHTSA complaint #11758108 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

1. My backup camera is malfunctioning. 2. I use it for visual safety when I put my car in reverse. 3. The back up camera either does not work or it shows the image upside down. It has not been confirmed by a dealership because it is easy to identify by me. 4. No, it has not been inspected by anyone else. On line, the 2014 Ford Escape Titanium has been identified with these issues however, for some reason my VIN (vehicle) is not on the list for recall. 5. My camera first started malfunctioning IN 2024. I can not have it looked at except at my expense which does not seem appropriate since others of the same year, make and model have been recalled due to the same issue.

NHTSA complaint #11755939 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was taken for routine service, and the dealer diagnosed the vehicle and determined that the back-over prevention camera had failed. The mechanic stated that the screen displayed a reversed, inverted, or distorted image. The certified mechanic also became aware that the camera intermittently displayed a black screen before showing an inverted image. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 55,355.

NHTSA complaint #11753790 — an unverified report by a vehicle owner.

ENGINE

Coolant leak into the cylinder causing engine failure and need to replace the engine, it is not possible to fix this, must replace engine.

NHTSA complaint #11753420 — an unverified report by a vehicle owner.

STEERING

While driving the steering wheel stopped returning to center when in turns and also would occasionally get "stuck" in the turn. A few days after this began, was out driving, notice flashed "power steering failure" and then the steering wheel was not able to be turned. Turned off and restarted the vehicle, the steering wheel would not budge. Had it towed to a nearby mechanic, told me that it was not the power steering but that something inside the steering rack had broken. He stated that he had never seen that before, where the wheel would not budge at all. $1,750 later and it's fixed and running fine. Why was this issue not looked into for safety purposes? Thankfully I was on a straight road and not needing to turn going 45mph.

NHTSA complaint #11753384 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was parked, the front passenger's side door failed to latch or lock as intended. The dealer was made aware of the failure. The contact was informed that the repair was not covered under a recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.

NHTSA complaint #11752356 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear camera intermittently does not work properly. Multiple incidents of the rear camera flickering off and on when in reverse, image is sometimes upside down, or the rear camera doesn't work at all.

NHTSA complaint #11751930 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Rear camera intermittently does not work properly. Multiple incidents of the rear camera flickering off and on when in reverse, image is sometimes upside down, or the rear camera doesn't work at all.

NHTSA complaint #11751930 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Coolant is leaking and overheats all the time. It has the 1.6l engine and is being grouped with the 2.0 engine.

NHTSA complaint #11750053 — an unverified report by a vehicle owner.

ENGINE

Coolant is leaking and overheats all the time. It has the 1.6l engine and is being grouped with the 2.0 engine.

NHTSA complaint #11750053 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Reverse camera keeps cutting or flipping the image. There was a recall on Fords between 2020-2024 for this reason. I called my local Ford and they said my 2014 escape isn't covered. The issue has been ongoing for the past two years

NHTSA complaint #11746843 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Reverse camera keeps cutting or flipping the image. There was a recall on Fords between 2020-2024 for this reason. I called my local Ford and they said my 2014 escape isn't covered. The issue has been ongoing for the past two years

NHTSA complaint #11746843 — an unverified report by a vehicle owner.

POWER TRAIN

- Component/ System: (UNKNOWN). Possible Powertrain / Transmission . - YES available for inspection. - My Safety @RISK: mine and my child (passenger) - Problem Confirmed : YES at local mechanic shop and FORD dealer service shop. - Has the vehicle been inspected : YES - Any Warning Lights or Messages prior to Failure: Check Engine (appeared at time of incident) and “Engine Fault: Service now” - When Did the Warning Appear: after it failed (5/2026) NO warning prior to failure. - Vehicle attempts from start to find the proper gear (like a bicycle chain that has come off) - clunky - NO power from first gear up. NO city driving - DANGEROUS to OPERATE

NHTSA complaint #11746255 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

- Component/ System: (UNKNOWN). Possible Powertrain / Transmission . - YES available for inspection. - My Safety @RISK: mine and my child (passenger) - Problem Confirmed : YES at local mechanic shop and FORD dealer service shop. - Has the vehicle been inspected : YES - Any Warning Lights or Messages prior to Failure: Check Engine (appeared at time of incident) and “Engine Fault: Service now” - When Did the Warning Appear: after it failed (5/2026) NO warning prior to failure. - Vehicle attempts from start to find the proper gear (like a bicycle chain that has come off) - clunky - NO power from first gear up. NO city driving - DANGEROUS to OPERATE

NHTSA complaint #11746255 — an unverified report by a vehicle owner.

ENGINE

- Component/ System: (UNKNOWN). Possible Powertrain / Transmission . - YES available for inspection. - My Safety @RISK: mine and my child (passenger) - Problem Confirmed : YES at local mechanic shop and FORD dealer service shop. - Has the vehicle been inspected : YES - Any Warning Lights or Messages prior to Failure: Check Engine (appeared at time of incident) and “Engine Fault: Service now” - When Did the Warning Appear: after it failed (5/2026) NO warning prior to failure. - Vehicle attempts from start to find the proper gear (like a bicycle chain that has come off) - clunky - NO power from first gear up. NO city driving - DANGEROUS to OPERATE

NHTSA complaint #11746255 — an unverified report by a vehicle owner.

ENGINE

2014 Ford Escape. 1.6L ecoboost engine. Bought the car a couple of years ago from a local Ford dealership. The car was immediately using coolant, but never saw where it was leaking. There was never a spot on the ground where it was leaking. Took car to local mechanic and they replaced water pump. Stating possibly leaking. Car continued to use coolant. A few mornings ago, tried to start car, loud pop sound, white smoke, and engine knocking. Car has 124,000 miles on it. What Now?

NHTSA complaint #11745191 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I park the car, it is park. Remove key fob, get out of the car, shut the door, push the lock on the fob, it will auto start, open door punch on the brake , it then turns off and I can lock the car. If I push the break several times before getting out this does not happen. This vehicle was purchased about 2 years ago, used.

NHTSA complaint #11744993 — an unverified report by a vehicle owner.

STEERING

My 2014 Ford vehicle the steering wheel began to malfunction, then became worse. I took it to Pep Boys Mechanic, they showed me the recall for this issue. I will include the recall attached. The mechanic told me to call Ford they should fix this problem. I called Ford who said since our vin no was not indicated on the recall, but same year make and model are, cannot repair due to vin no not on recall. Then the Ford Dealer Mechanic recommended I call Ford Corporate. I called Ford Corporate who advised not covered since the vin no for this Ford is not in recall, but acknowledged that year make and model is. The recall attached states this recall does not need to be vin no specific. I told both Ford Dealer mechanic and Ford corporate this, and offered to email the recall to them, yet they refused for me to send this. I asked speak to a manager multiple times at Ford Corporate and was told one would call back, but no one ever called me back. After multiple calls I finally got a manager on the phone [XXX] who provided me case no XXX and she denied my claim too, since my vin. No. for vehicle not included in recall. If you read the attached recall my car matches all the criteria for this recall, except the vin no. As per the recall the steering wheel is a safety hazard, that can cause a crash, as stated in the attached recall. Additionally, the other year I had another issue with the bushing, when I went to park in front a store, but the car kept driving almost ran into the store that had all glass windows. Because I pumped the brake and slammed on the emergency brake it stopped. Had it not stopped would have hurt myself, little daughter in my car, and whomever else was in the store. At the time, this bushing was not on recall. Several months later, I received a notice of this recall. I contacted Ford and provided receipts and they reimbursed me. This vehicle has only been inspected by a mechanic at Pep Boys who informed us of this recall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

NHTSA complaint #11744510 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My 2014 Ford vehicle the steering wheel began to malfunction, then became worse. I took it to Pep Boys Mechanic, they showed me the recall for this issue. I will include the recall attached. The mechanic told me to call Ford they should fix this problem. I called Ford who said since our vin no was not indicated on the recall, but same year make and model are, cannot repair due to vin no not on recall. Then the Ford Dealer Mechanic recommended I call Ford Corporate. I called Ford Corporate who advised not covered since the vin no for this Ford is not in recall, but acknowledged that year make and model is. The recall attached states this recall does not need to be vin no specific. I told both Ford Dealer mechanic and Ford corporate this, and offered to email the recall to them, yet they refused for me to send this. I asked speak to a manager multiple times at Ford Corporate and was told one would call back, but no one ever called me back. After multiple calls I finally got a manager on the phone [XXX] who provided me case no XXX and she denied my claim too, since my vin. No. for vehicle not included in recall. If you read the attached recall my car matches all the criteria for this recall, except the vin no. As per the recall the steering wheel is a safety hazard, that can cause a crash, as stated in the attached recall. Additionally, the other year I had another issue with the bushing, when I went to park in front a store, but the car kept driving almost ran into the store that had all glass windows. Because I pumped the brake and slammed on the emergency brake it stopped. Had it not stopped would have hurt myself, little daughter in my car, and whomever else was in the store. At the time, this bushing was not on recall. Several months later, I received a notice of this recall. I contacted Ford and provided receipts and they reimbursed me. This vehicle has only been inspected by a mechanic at Pep Boys who informed us of this recall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

NHTSA complaint #11744510 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

My 2014 Ford vehicle the steering wheel began to malfunction, then became worse. I took it to Pep Boys Mechanic, they showed me the recall for this issue. I will include the recall attached. The mechanic told me to call Ford they should fix this problem. I called Ford who said since our vin no was not indicated on the recall, but same year make and model are, cannot repair due to vin no not on recall. Then the Ford Dealer Mechanic recommended I call Ford Corporate. I called Ford Corporate who advised not covered since the vin no for this Ford is not in recall, but acknowledged that year make and model is. The recall attached states this recall does not need to be vin no specific. I told both Ford Dealer mechanic and Ford corporate this, and offered to email the recall to them, yet they refused for me to send this. I asked speak to a manager multiple times at Ford Corporate and was told one would call back, but no one ever called me back. After multiple calls I finally got a manager on the phone [XXX] who provided me case no XXX and she denied my claim too, since my vin. No. for vehicle not included in recall. If you read the attached recall my car matches all the criteria for this recall, except the vin no. As per the recall the steering wheel is a safety hazard, that can cause a crash, as stated in the attached recall. Additionally, the other year I had another issue with the bushing, when I went to park in front a store, but the car kept driving almost ran into the store that had all glass windows. Because I pumped the brake and slammed on the emergency brake it stopped. Had it not stopped would have hurt myself, little daughter in my car, and whomever else was in the store. At the time, this bushing was not on recall. Several months later, I received a notice of this recall. I contacted Ford and provided receipts and they reimbursed me. This vehicle has only been inspected by a mechanic at Pep Boys who informed us of this recall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

NHTSA complaint #11744510 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Last month my engine suddenly got hot and the engine light came on and I got a coolant alert. All my coolant was gone. I refilled it a couple of times and the same thing happened. I took it to get it repaired and this is what was fixed: removed and replaced the engine coolant reservoir hose and the overflow bypass heater hose. He said that my engine cylinder head is leaking oil. I have a pdf of the repair that was done.

NHTSA complaint #11742948 — an unverified report by a vehicle owner.

ENGINE

Last month my engine suddenly got hot and the engine light came on and I got a coolant alert. All my coolant was gone. I refilled it a couple of times and the same thing happened. I took it to get it repaired and this is what was fixed: removed and replaced the engine coolant reservoir hose and the overflow bypass heater hose. He said that my engine cylinder head is leaking oil. I have a pdf of the repair that was done.

NHTSA complaint #11742948 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated and experienced a coolant leak. The vehicle was taken to an independent mechanic, where it was diagnosed with a heater hose failure. Although the heater hose was repaired, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000.

NHTSA complaint #11742722 — an unverified report by a vehicle owner.