FaultScore

FaultScore report

2007 Ford Escape problems

Owners have filed 350 complaints about the 2007 Ford Escape with NHTSA between 2007 and 2025. The largest single group is the brakes. Across this model's run it ranks 24 of 25 worst.

B

FaultScore 29/100

Higher is worse. Measured against the other years of the Ford Escape.

How this is worked out

The numbers

350

Complaints

22

Crashes reported

2

Fires reported

10

Injuries reported

3 complaints report a death.

71,800 mi

Median mileage at failure

Half of reported failures happened before this

19%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 12 vs 50 Severity 55 vs 50 Early failure 33 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 12
Against the median year of the Ford Escape. 50 means typical for this model; 100 means roughly double.
Severity — 55
10.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 33
19% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2007 compares with every other Ford Escape

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2007 Ford Escape

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 48 13.7%

3 crashes, 0 fires · median 53,456 mi

2 crashes, 1 fires · median 74,000 mi

Median failure at 79,000 miles

2 crashes, 1 fires · median 90,000 mi

Median failure at 97,000 miles

1 crashes, 0 fires · median 60,000 mi

Suspension 19 5.4%

Median failure at 88,618 miles

Median failure at 63,280 miles

2 crashes, 0 fires · median 115,000 mi

Steering 15 4.3%

1 crashes, 0 fires · median 45,500 mi

Airbags 12 3.4%

6 crashes, 0 fires · median 60,000 mi

Median failure at 81,645 miles

Tires 9 2.6%

1 crashes, 0 fires · median 28,022 mi

Stability & Traction Control 7 2.0%

1 crashes, 0 fires · median 68,851 mi

Seat Belts 7 2.0%

2 crashes, 0 fires · median 67,000 mi

Wheels 6 1.7%

Median failure at 55,025 miles

Equipment & Accessories 3 0.9%

1 crashes, 0 fires · median 76,270 mi

Doors, Latches & Locks 3 0.9%

Median failure at 35,000 miles

Seats 1 0.3%

Median failure at 6,000 miles

Lights 1 0.3%

Median failure at 42,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 12 30.8%
Automatic Transmission 7 17.9%
Accelerator Pedal 6 15.4%
Glass, Side/Rear 4 10.3%
Frontal 4 10.3%
Transfer Case (4-WHEEL Drive) 2 5.1%
Hatchback/Liftgate 2 5.1%
Sensor/Control Module 2 5.1%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 11 3.8%
1,000 – 9,999 miles 9 3.1%
10,000 – 24,999 miles 17 5.9%
25,000 – 49,999 miles 48 16.8%
50,000 – 74,999 miles 64 22.4%
75,000 – 99,999 miles 45 15.7%
100,000 – 149,999 miles 65 22.7%
150,000+ miles 27 9.4%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2007 peak 12 Feb 2025

NHTSA investigations into the 2007 Ford Escape

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP12006 Opened 2 Oct 2012 Closed 21 Feb 2013 ENGINE

Electronic Throttle Body Malfunction

In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in...

PE08060 Opened 14 Oct 2008 Closed 9 Apr 2009 TIRES:VALVE

TIRE VALVE CRACKING

ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BO...

Recalls on the 2007 Ford Escape

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2015438 11 units in Canada

Powertrain

A safety defect may exist in vehicles in which remanufactured automatic transmissions were installed as service replacement parts. The shift lever bolt may not have been torqued to the proper torque specification. If the improperly torqued shift level bolt loosens and backs out, the shift lever may disengage from the transmission without warning, and the transmission may not respond to the shifter selection movement by the operator. This could result in the loss of transmission gear selection, and possible unintended vehicle movement, which would increase the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect, and if necessary, replace the shift lever assembly and/or the shift level bolt torqued to the proper specification.

Recall 2014374 3,568 units in Canada

Engine

On certain hybrid vehicles, the motor electronics coolant pump may wear out and fail, resulting in a loss of coolant flow and high temperature condition within the motor electronics system. This could result in a partial or full loss of motive power, resulting in a sudden stall-like condition while driving. An engine stall without warning while driving could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will affect repairs. Note: Power steering and power braking system function would be unaffected in the event of such an occurrence.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Burlington, NC Crash

SERVICE BRAKES

ABS service system warning came up on my dash along with the brake light and the abs light, immediately after the lights came on the ability to stop and stay stopped vanished.

NHTSA complaint #11471084 — an unverified report by a vehicle owner.

Burlington, NC Crash

ELECTRICAL SYSTEM

ABS service light comes on intermittently, when light is on a "service brake system" warning comes across the guage cluster. While this service light is on the escape has little to no braking and requires upwards of 300ft to stop when going 45mph. Once the vehicle is brought to a stop you can hear the brake system attempting to pressurize but only making a repeated grinding noise directly in front of the driver in the engine bay. Once vehicle is parked and shut off the brakes continue to make the same grinding noise. After allowing the vehicle to sit over night you may get lucky and have fully functioning brakes or you may unlock the door and hear the grinding noise letting you know the abs warning will be illuminated once the car is started. I have currently rear-ended another vehicle while stopped at a red light because no matter how hard I pressed on the brakes my vehicle continued to roll forward into another vehicle. My vehicle passed inspection with zero obdII codes the day I bought the escape Friday, May 27, 2022. Exactly a week later on June 2, 2022 I experienced severe brake failure and rear ended a 2021 Toyota 4runner. No major damage was caused to either vehicle. Two days later on June 4, 2022 the brake system failed once again causing me to drive my vehicle off the road into the median to avoid an impact at 65mph on interstate I-85. I am a father to my 3 year old daughter, but I am unable to transport my daughter in fear of endangering her life because of a faulty brake system Ford refuses to recall.

NHTSA complaint #11467587 — an unverified report by a vehicle owner.

Burlington, NC Crash

SERVICE BRAKES

ABS service light comes on intermittently, when light is on a "service brake system" warning comes across the guage cluster. While this service light is on the escape has little to no braking and requires upwards of 300ft to stop when going 45mph. Once the vehicle is brought to a stop you can hear the brake system attempting to pressurize but only making a repeated grinding noise directly in front of the driver in the engine bay. Once vehicle is parked and shut off the brakes continue to make the same grinding noise. After allowing the vehicle to sit over night you may get lucky and have fully functioning brakes or you may unlock the door and hear the grinding noise letting you know the abs warning will be illuminated once the car is started. I have currently rear-ended another vehicle while stopped at a red light because no matter how hard I pressed on the brakes my vehicle continued to roll forward into another vehicle. My vehicle passed inspection with zero obdII codes the day I bought the escape Friday, May 27, 2022. Exactly a week later on June 2, 2022 I experienced severe brake failure and rear ended a 2021 Toyota 4runner. No major damage was caused to either vehicle. Two days later on June 4, 2022 the brake system failed once again causing me to drive my vehicle off the road into the median to avoid an impact at 65mph on interstate I-85. I am a father to my 3 year old daughter, but I am unable to transport my daughter in fear of endangering her life because of a faulty brake system Ford refuses to recall.

NHTSA complaint #11467587 — an unverified report by a vehicle owner.

at 7,000 miles Voorhees, NJ Crash

ELECTRICAL SYSTEM

WITHIN A MONTH OF PURCHASING VEHICLE, MILEAGE 67,000, COMPLETE BRAKE SYSTEM FAILURE. COULD HAVE BEEN FATAL AND WILL BE IF NOT CORRECTED. MANY EXACT COMPLAINTS FOUND ONLINE. VEHICLE FAILED TO STOP COMING TO LIGHT. HAD TO PULL OFF THE SIDE OF THE ROAD INTO A WOODED AREA FOR THE VEHICLE TO STOP. FELT LIKE VEHICLE WAS SLIDING ON ROAD. LATER REALIZED IT WAS A ABS SYSTEM FAILURE NOT SLIDING. ABS LIGHT IS ON. BRAKE SYSTEM NEEDS SERVICE LIGHT ON. EMERGENCY BRAKE LIGHT STAYS ON. APPROXIMATELY 75% OF THE TIME, WHEN FIRST DRIVING VEHICLE, ONLY THE SERVICE BRAKE DISPLAY IS ON. THE VEHICLE WILL BEGIN TO BUCK/STUTTER, STEERING WHEEL SHAKES, AND TRACTION CONTROL WARNING LIGHT ILLUMINATES. AFTER ACCELERATING, THAT STOPS AND RETURNS TO WHAT I DESCRIBED.ABOVE. I READ SINCE THERE WERE NO FATALITIES REPORTED FORD WILL NOT RECALL. I AM CERTAIN THERE HAVE BEEN FATALITIES DUE TO THIS PROBLEM, JUST NOT IDENTIFIED.

NHTSA complaint #11307988 — an unverified report by a vehicle owner.

at 7,000 miles Voorhees, NJ Crash

SERVICE BRAKES

WITHIN A MONTH OF PURCHASING VEHICLE, MILEAGE 67,000, COMPLETE BRAKE SYSTEM FAILURE. COULD HAVE BEEN FATAL AND WILL BE IF NOT CORRECTED. MANY EXACT COMPLAINTS FOUND ONLINE. VEHICLE FAILED TO STOP COMING TO LIGHT. HAD TO PULL OFF THE SIDE OF THE ROAD INTO A WOODED AREA FOR THE VEHICLE TO STOP. FELT LIKE VEHICLE WAS SLIDING ON ROAD. LATER REALIZED IT WAS A ABS SYSTEM FAILURE NOT SLIDING. ABS LIGHT IS ON. BRAKE SYSTEM NEEDS SERVICE LIGHT ON. EMERGENCY BRAKE LIGHT STAYS ON. APPROXIMATELY 75% OF THE TIME, WHEN FIRST DRIVING VEHICLE, ONLY THE SERVICE BRAKE DISPLAY IS ON. THE VEHICLE WILL BEGIN TO BUCK/STUTTER, STEERING WHEEL SHAKES, AND TRACTION CONTROL WARNING LIGHT ILLUMINATES. AFTER ACCELERATING, THAT STOPS AND RETURNS TO WHAT I DESCRIBED.ABOVE. I READ SINCE THERE WERE NO FATALITIES REPORTED FORD WILL NOT RECALL. I AM CERTAIN THERE HAVE BEEN FATALITIES DUE TO THIS PROBLEM, JUST NOT IDENTIFIED.

NHTSA complaint #11307988 — an unverified report by a vehicle owner.

at 7,000 miles Voorhees, NJ Crash

ELECTRONIC STABILITY CONTROL (ESC)

WITHIN A MONTH OF PURCHASING VEHICLE, MILEAGE 67,000, COMPLETE BRAKE SYSTEM FAILURE. COULD HAVE BEEN FATAL AND WILL BE IF NOT CORRECTED. MANY EXACT COMPLAINTS FOUND ONLINE. VEHICLE FAILED TO STOP COMING TO LIGHT. HAD TO PULL OFF THE SIDE OF THE ROAD INTO A WOODED AREA FOR THE VEHICLE TO STOP. FELT LIKE VEHICLE WAS SLIDING ON ROAD. LATER REALIZED IT WAS A ABS SYSTEM FAILURE NOT SLIDING. ABS LIGHT IS ON. BRAKE SYSTEM NEEDS SERVICE LIGHT ON. EMERGENCY BRAKE LIGHT STAYS ON. APPROXIMATELY 75% OF THE TIME, WHEN FIRST DRIVING VEHICLE, ONLY THE SERVICE BRAKE DISPLAY IS ON. THE VEHICLE WILL BEGIN TO BUCK/STUTTER, STEERING WHEEL SHAKES, AND TRACTION CONTROL WARNING LIGHT ILLUMINATES. AFTER ACCELERATING, THAT STOPS AND RETURNS TO WHAT I DESCRIBED.ABOVE. I READ SINCE THERE WERE NO FATALITIES REPORTED FORD WILL NOT RECALL. I AM CERTAIN THERE HAVE BEEN FATALITIES DUE TO THIS PROBLEM, JUST NOT IDENTIFIED.

NHTSA complaint #11307988 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Philomath, OR

POWER TRAIN

My 2007 Ford Escape Hybrid (mileage currently 180,000 but the issue started around 150,000 miles) will occasionally (varies from once a week to once every 3 months) not respond properly when I'm accelerating from a stop. When this happens, I can push the accelerator all the way to the floor, but the car will accelerate very slowly for the first 5 seconds or so, and then start accelerating normally again. When this issue first began, it nearly resulted in multiple crashes when I was pulling out into traffic, but now I leave lots of extra space when pulling into traffic in case this happens. I've taken the car to an independent mechanic to try to diagnose the issue and they were unable to observe it since it doesn't happen frequently or predictably enough. There were not any warning lamps, messages, or other symptoms of the problem prior to the issue starting.

NHTSA complaint #11645558 — an unverified report by a vehicle owner.

Philomath, OR

UNKNOWN OR OTHER

My 2007 Ford Escape Hybrid (mileage currently 180,000 but the issue started around 150,000 miles) will occasionally (varies from once a week to once every 3 months) not respond properly when I'm accelerating from a stop. When this happens, I can push the accelerator all the way to the floor, but the car will accelerate very slowly for the first 5 seconds or so, and then start accelerating normally again. When this issue first began, it nearly resulted in multiple crashes when I was pulling out into traffic, but now I leave lots of extra space when pulling into traffic in case this happens. I've taken the car to an independent mechanic to try to diagnose the issue and they were unable to observe it since it doesn't happen frequently or predictably enough. There were not any warning lamps, messages, or other symptoms of the problem prior to the issue starting.

NHTSA complaint #11645558 — an unverified report by a vehicle owner.

Philomath, OR

FUEL/PROPULSION SYSTEM

My 2007 Ford Escape Hybrid (mileage currently 180,000 but the issue started around 150,000 miles) will occasionally (varies from once a week to once every 3 months) not respond properly when I'm accelerating from a stop. When this happens, I can push the accelerator all the way to the floor, but the car will accelerate very slowly for the first 5 seconds or so, and then start accelerating normally again. When this issue first began, it nearly resulted in multiple crashes when I was pulling out into traffic, but now I leave lots of extra space when pulling into traffic in case this happens. I've taken the car to an independent mechanic to try to diagnose the issue and they were unable to observe it since it doesn't happen frequently or predictably enough. There were not any warning lamps, messages, or other symptoms of the problem prior to the issue starting.

NHTSA complaint #11645558 — an unverified report by a vehicle owner.

Sunnyvale, CA

POWER TRAIN

While driving, a red triangle to safely stop came up and the vehicle engine shut down. I could not accelerate since the engine was shut down, I could only coast and brake. After the vehicle has been cooling down for 20 min, I’m able to restart the vehicle and drive again until the same issue occurs again. No light on dashboard. Very dangerous issue as it often happens when driving on the freeway for a while. You have no way to accelerate the vehicle and need to slowly pull over on a busy freeway, endangering others and yourself. The issue has not been reproduced by a dealer or independent service center. No, the vehicle has not been inspected by anyone. Please note that this is a known recall for this vehicle but my VIN is NOT included in the recall. Please see the details of the recall below: NHTSA CAMPAIGN ID: 14V526000 Report Date: SEP 03, 2014 Vehicles Affected: 70,209 Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash. What You Should Do: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.

NHTSA complaint #11629431 — an unverified report by a vehicle owner.

Sunnyvale, CA

FUEL/PROPULSION SYSTEM

While driving, a red triangle to safely stop came up and the vehicle engine shut down. I could not accelerate since the engine was shut down, I could only coast and brake. After the vehicle has been cooling down for 20 min, I’m able to restart the vehicle and drive again until the same issue occurs again. No light on dashboard. Very dangerous issue as it often happens when driving on the freeway for a while. You have no way to accelerate the vehicle and need to slowly pull over on a busy freeway, endangering others and yourself. The issue has not been reproduced by a dealer or independent service center. No, the vehicle has not been inspected by anyone. Please note that this is a known recall for this vehicle but my VIN is NOT included in the recall. Please see the details of the recall below: NHTSA CAMPAIGN ID: 14V526000 Report Date: SEP 03, 2014 Vehicles Affected: 70,209 Consequence: If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash. What You Should Do: Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.

NHTSA complaint #11629431 — an unverified report by a vehicle owner.

Columbus, OH

UNKNOWN OR OTHER

Rear frame rails rotting thru from the inside out, causing potential suspension issues

NHTSA complaint #11610361 — an unverified report by a vehicle owner.

Columbus, OH

SUSPENSION

Rear frame rails rotting thru from the inside out, causing potential suspension issues

NHTSA complaint #11610361 — an unverified report by a vehicle owner.

at 105,000 miles Carbondale, PA

STRUCTURE:FRAME AND MEMBERS

The contact owns a 2007 Ford Escape. The contact stated that while the vehicle was at an independent mechanic for an inspection, the contact was informed that the subframe was severely corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 14V165000 (Structure); however, the VIN was not included in the recall. The failure mileage was approximately 105,000.

NHTSA complaint #11558831 — an unverified report by a vehicle owner.

Waycross, GA

POWER TRAIN

When accelerating on the vehicle it would run fine till about a couple minutes driving then it would jerk and the rpm gauge would go to 0 and then back up the the right rpm

NHTSA complaint #11543504 — an unverified report by a vehicle owner.

Waycross, GA

ELECTRICAL SYSTEM

When accelerating on the vehicle it would run fine till about a couple minutes driving then it would jerk and the rpm gauge would go to 0 and then back up the the right rpm

NHTSA complaint #11543504 — an unverified report by a vehicle owner.

Waycross, GA

ENGINE

When accelerating on the vehicle it would run fine till about a couple minutes driving then it would jerk and the rpm gauge would go to 0 and then back up the the right rpm

NHTSA complaint #11543504 — an unverified report by a vehicle owner.

at 152,000 miles Newport, RI

POWER TRAIN

The contact owns a 2007 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The transmission warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 152,000.

NHTSA complaint #11521118 — an unverified report by a vehicle owner.

at 152,000 miles Newport, RI

STEERING

The contact owns a 2007 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The transmission warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 152,000.

NHTSA complaint #11521118 — an unverified report by a vehicle owner.

at 170,000 miles Seattle, WA

SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS

The contact owns a 2007 Ford Escape. The contact stated that while his wife was driving 10 MPH, the brakes failed with the brake pedal depressed to the floorboard. There was no warning light illuminated. The contact stated that his wife was able to coast the vehicle off the roadway. The contact arrived at the scene and drove the vehicle to an independent mechanic. The mechanic discovered that both front brake lines were severely corroded and that the front passenger’s side brake line was leaking brake fluid due to the failure. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle. The vehicle had been repaired. The failure mileage was approximately 170,000.

NHTSA complaint #11512443 — an unverified report by a vehicle owner.

Golden, CO

POWER TRAIN

The torque converter was failing in my 07 escape. When I switched gears from park to drive or reverse the car would shake and sometimes stall out. Or if I had to stop at a stop sign or traffic signal while in drive the same issues would happen. The old torque converter is not available for inspection unfortunately because I gave it back to autozone to get the core charge money back. But when we installed the new torque converter it completely solved the issues and the transmission is running great again. It put myself and my passengers at risk since my car would completely turn off at traffic lights sometimes. This problem has been reproduced by others and I actually found out the torque converter was the issue by finding a technical service bulletin (TSB 07-5-6) so I know other shops have discovered this issue. There were no warning lights or anything and no parts were inspected by others. I completed the whole replacement.

NHTSA complaint #11505703 — an unverified report by a vehicle owner.

at 109,000 miles Dry Ridge, KY

STRUCTURE

The contact owns a 2007 Ford Escape. The contact stated that while driving at various speeds a clunking noise was present coming from the rear passenger’s side of the vehicle. The vehicle was taken to the local mechanic who discovered that the rear passenger’s side wheel well was severely rusted causing the rear passenger’s side shock absorber to puncture the wheel well of the vehicle. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not notified. The failure mileage was 109,000.

NHTSA complaint #11483652 — an unverified report by a vehicle owner.

Burlington, NC Crash

SERVICE BRAKES

ABS service system warning came up on my dash along with the brake light and the abs light, immediately after the lights came on the ability to stop and stay stopped vanished.

NHTSA complaint #11471084 — an unverified report by a vehicle owner.

Burlington, NC Crash

ELECTRICAL SYSTEM

ABS service light comes on intermittently, when light is on a "service brake system" warning comes across the guage cluster. While this service light is on the escape has little to no braking and requires upwards of 300ft to stop when going 45mph. Once the vehicle is brought to a stop you can hear the brake system attempting to pressurize but only making a repeated grinding noise directly in front of the driver in the engine bay. Once vehicle is parked and shut off the brakes continue to make the same grinding noise. After allowing the vehicle to sit over night you may get lucky and have fully functioning brakes or you may unlock the door and hear the grinding noise letting you know the abs warning will be illuminated once the car is started. I have currently rear-ended another vehicle while stopped at a red light because no matter how hard I pressed on the brakes my vehicle continued to roll forward into another vehicle. My vehicle passed inspection with zero obdII codes the day I bought the escape Friday, May 27, 2022. Exactly a week later on June 2, 2022 I experienced severe brake failure and rear ended a 2021 Toyota 4runner. No major damage was caused to either vehicle. Two days later on June 4, 2022 the brake system failed once again causing me to drive my vehicle off the road into the median to avoid an impact at 65mph on interstate I-85. I am a father to my 3 year old daughter, but I am unable to transport my daughter in fear of endangering her life because of a faulty brake system Ford refuses to recall.

NHTSA complaint #11467587 — an unverified report by a vehicle owner.

Burlington, NC Crash

SERVICE BRAKES

ABS service light comes on intermittently, when light is on a "service brake system" warning comes across the guage cluster. While this service light is on the escape has little to no braking and requires upwards of 300ft to stop when going 45mph. Once the vehicle is brought to a stop you can hear the brake system attempting to pressurize but only making a repeated grinding noise directly in front of the driver in the engine bay. Once vehicle is parked and shut off the brakes continue to make the same grinding noise. After allowing the vehicle to sit over night you may get lucky and have fully functioning brakes or you may unlock the door and hear the grinding noise letting you know the abs warning will be illuminated once the car is started. I have currently rear-ended another vehicle while stopped at a red light because no matter how hard I pressed on the brakes my vehicle continued to roll forward into another vehicle. My vehicle passed inspection with zero obdII codes the day I bought the escape Friday, May 27, 2022. Exactly a week later on June 2, 2022 I experienced severe brake failure and rear ended a 2021 Toyota 4runner. No major damage was caused to either vehicle. Two days later on June 4, 2022 the brake system failed once again causing me to drive my vehicle off the road into the median to avoid an impact at 65mph on interstate I-85. I am a father to my 3 year old daughter, but I am unable to transport my daughter in fear of endangering her life because of a faulty brake system Ford refuses to recall.

NHTSA complaint #11467587 — an unverified report by a vehicle owner.

at 121,000 miles Indianapolis, IN

STRUCTURE:BODY

The contact owns a 2007 Ford Escape. The contact stated that while the vehicle was receiving routine maintenance by an independent mechanic, the contact was informed that underneath the rear of the vehicle was rusted. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,000.

NHTSA complaint #11459731 — an unverified report by a vehicle owner.

San Jose, CA

SUSPENSION

Front tires bald and worn out in a circular pattern in less then about 4000 miles tires were brand new then purchased another set of 2 new front tires and again tires were bald and in some area they had a circular pattern after 2000 miles

NHTSA complaint #11455357 — an unverified report by a vehicle owner.

San Jose, CA

TIRES

Front tires bald and worn out in a circular pattern in less then about 4000 miles tires were brand new then purchased another set of 2 new front tires and again tires were bald and in some area they had a circular pattern after 2000 miles

NHTSA complaint #11455357 — an unverified report by a vehicle owner.

at 195,000 miles Saint Louis, MO

POWER TRAIN

The contact's mother owns a 2007 Ford Escape. The contact stated that while his brother was driving at 60 MPH, the vehicle inadvertently downshifted and decelerated to 40-45 MPH. The check engine warning light illuminated. The contact's brother depressed the accelerator pedal however, the pedal felt soft and remained on the floorboard. The contact's brother veered to the side of the road. The contact stated that upon turning off and restarting the vehicle, he was able to continue to drive; however, the failure reoccurred while exiting the highway. The contact stated that the vehicle would fail to go into gear while attempting to shift into drive and depressing the accelerator pedal. The contact stated that the vehicle would start but would not move. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 195,000.

NHTSA complaint #11454522 — an unverified report by a vehicle owner.

at 195,000 miles Saint Louis, MO

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

The contact's mother owns a 2007 Ford Escape. The contact stated that while his brother was driving at 60 MPH, the vehicle inadvertently downshifted and decelerated to 40-45 MPH. The check engine warning light illuminated. The contact's brother depressed the accelerator pedal however, the pedal felt soft and remained on the floorboard. The contact's brother veered to the side of the road. The contact stated that upon turning off and restarting the vehicle, he was able to continue to drive; however, the failure reoccurred while exiting the highway. The contact stated that the vehicle would fail to go into gear while attempting to shift into drive and depressing the accelerator pedal. The contact stated that the vehicle would start but would not move. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 195,000.

NHTSA complaint #11454522 — an unverified report by a vehicle owner.

Manhattan Beach, CA

POWER TRAIN

This Escape is an AWD Hybrid. When driving in slippery snow, sand, ice, etc., the front wheels spin, but there is no power transmitted to the rear wheels, causing serious control and traction problems. An "all-wheel-drive-locked" signal appears on the info display, followed instantly by "AWD disabled". After a while (a couple minutes), the system then comes back and says "Automatic AWD restored". Which is simply not true—AWD never engages, but a driver going into a snowstorm or other difficult situation has no way of knowing this until it's too late. Problem was diagnosed by a good mechanic as a faulty transfer case—a very common problem in 2002—2011 AWD Ford Escapes. There is a serious design problem—the transfer case is too close to the exhaust, which cooks the internal lubricant, causes it to leak out completely, and kills the bearings inside the case. There are many cases on forums of this problem causing locked wheels at speed, sudden lack of drive on highways, etc. Not to mention the problem (as in my case) of drivers entering dangerous driving situations where they are counting on AWD for safe driving, but having just front wheel drive, with absolutely no warning from the car. I have no idea why this has not resulted in a. recall so far, but it is an serious, obvious (and worsening) safety issue. Parts and labor cost will be over $1000. Dissection of fragged transfer cases destroyed by this problem is easily available online: https://www.youtube.com/watch?v=7yLkr609bfI

NHTSA complaint #11451963 — an unverified report by a vehicle owner.