Ford Explorer driver assist problems

BACK OVER PREVENTION: WARNINGS

I was driving down the road when the warning lights suddenly came on, and the vehicle would not allow me to accelerate. As a result, my vehicle slowed unexpectedly, and another vehicle nearly struck me from behind.

NHTSA complaint #11758806 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The rear view camera is distorted/and or blank, and can potentially cause an accident. It is available for inspection upon request. By not being able to see correctly with the rear view camera, I am unable to tell which direction a car is coming from, if there are cars passing behind me, or at times I see no image at all, just a blank screen, which can severely impact one’s ability to drive safe and responsibly. The issue has been confirmed by the manufacturer. The vehicle has not yet been inspected by anyone. There was no warning prior to failure, and it seemed to first appear the day I purchased the used vehicle in November of 2025.

NHTSA complaint #11756221 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2015 Ford Explorer. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was inoperable or intermittently displayed a blank image. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA complaint #11755471 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2015 Ford Explorer. The contact stated that the rear-view camera turned on and off unintendedly. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that the vehicle stalled. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer informed the contact that the part for the recall repair was not available. The dealer confirmed that Mustang vehicles were being repaired. The vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The failure mileage was approximately 65,000.

NHTSA complaint #11755205 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was inoperable or displayed an inverted image. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 180,000.

NHTSA complaint #11755307 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2021 Ford Explorer. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 26V123000 (Back Over Prevention). The vehicle failed to connect or communicate with the computer and module. The dealer informed the contact about a possible diagnostic test. The vehicle was not repaired. The manufacturer was contacted and advised the contact the manufacturer was not responsible to cover the diagnostic test. The failure mileage was unknown.

NHTSA complaint #11752671 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

Recall for faulty rearview camera. Still has no remedy. Mine is giving issues. Glitches, freezes, and displays error message to contact dealership. Has almost caused multiple accidents. Have spoken to dealership. With no remedy from ford they want to charge me a fortune to replace and reprogram the camera system.

NHTSA complaint #11752238 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Recently my car has had a series lights come on including 4wd fault, pre-colliosion assist not available, service advance trac, hill start assist warning, and something with the brakes when in reverse. I took it to the dealer and they said it's something electrical that will need parts, and further investigation with removing the seats. That will be another day. Today, while driving with my son in the back, I was taking a u-turn on a busy street. The car acted like it switched into neutral (but didn't), and wouldn't accelerate, leaving me inching into traffic at 1 mph with cars going 40mph coming at me. Luckily I was not hit, but easily could have been. I drive almost 60 miles a day for work and this is a safety hazard not just for me, but my family too.

NHTSA complaint #11752237 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2015 Ford Explorer. While the contact's wife was reversing, the rear-view camera displayed a blank screen. The vehicle was taken to the dealer where it was diagnosed with an inoperable rear-view camera. The contact was informed that the rear-view camera needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Protection); however, the part to do the recall repair was unavailable. Due to the contact's wife's disability, the failure was an inconvenience. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

NHTSA complaint #11751495 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was unknown.

NHTSA complaint #11751020 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the rear-view camera was inverted at 180 degrees and intermittently went black. The vehicle was taken to a dealer, where it was diagnosed, and determined that the rear-view camera needed to be replaced; however, the part was not yet available for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 143,612.

NHTSA complaint #11750768 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was in reverse, the rearview camera displayed a blank blue screen. The contact received notification of NTHSA Campaign Number: 26V123000 (BACK OVER PREVENTION); which was associated with the failure. However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 6,000.

NHTSA complaint #11750674 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

I am reporting a safety concern involving a delayed transmission gear engagement and delayed rearview camera activation. Intermittently, when shifting the vehicle from Park into Reverse or Drive, there is a noticeable delay before the transmission actually engages the selected gear. During this delay, the rearview camera also fails to activate immediately. Because there is no immediate indication that the requested gear has engaged, I have experienced situations where I believed the vehicle was in Reverse or Drive, but it remained in the previous state for several seconds. In some instances, the transmission engages unexpectedly after the delay, causing the vehicle to move in a direction different from what I anticipated. For example, after selecting Reverse, the vehicle may hesitate before moving, or after changing between Reverse and Drive, the delayed engagement can result in the vehicle moving in the previously engaged direction before finally shifting into the selected gear. This creates a significant safety hazard, particularly when parking, backing out of driveways, or maneuvering in areas with pedestrians or other vehicles. The delayed rearview camera activation further increases the risk because it prevents the driver from immediately seeing behind the vehicle while attempting to reverse. The issue occurs intermittently and without warning, making it difficult to predict. I am concerned that this condition could lead to a crash, property damage, or injury if the vehicle moves unexpectedly due to the delayed gear engagement. I request that NHTSA investigate this issue to determine whether it is related to a transmission, electronic shift control, or software defect affecting the safe operation of the vehicle.

NHTSA complaint #11750264 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact’s daughter owns a 2015 Ford Explorer. The owner received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R), the rear-view camera went blank periodically, and after two weeks, the image went completely blank. The contact stated that on several occasions, there were children and people standing in the rear of the vehicle and it could have caused an accident. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the rear-view camera needed to be replaced. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.

NHTSA complaint #11749987 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rearview camera was inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11750054 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

The light for the right hand mirror blind spot warning came loose within the mirror housing. The light still works and activates when a vehicle is in the blind spot, but the light has fallen to the bottom of the mirror housing and is barely visible (a yellow glow at night).

NHTSA complaint #11749749 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE:SIGNAGE/SIGNAL RECOGNITION

The contact owns a 2023 Ford Explorer. The contact stated that while driving from Pennsylvania to Ohio through the Pennsylvania Turnpike, the adaptive cruise control system was not functioning. The "Adaptive Cruise Control Is Not Available" warning message was displayed on the instrument panel. No warning lights illuminated. A dealer was made aware of the failure but informed the contact that adaptive cruise control was inoperable on certain highways. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 22,000.

NHTSA complaint #11749331 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated while reversing, the rearview camera image was inverted. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 100,000.

NHTSA complaint #11748776 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

Had recall for parking brake fixed, soon after I’d be on interstate or intersection and it would lose power wrench and check power train system light came on. Took to dealership and they said it was parking pawl sylenuod. Had repaired left the shop didn’t even get home and it did the same: Mechanic said it was gas pedal sensor repaired that and same thing happened it may go real fast or not go . I worked for uber and lyft and have been out of work for a few months. Car setting at dealership and the say I need to pay for a new power train module because my cars lost it brains. So I got recall fixed and my cars went to hell in a hand basket. Now another recall is issued but no resolution. It is a huge safety issue when your gas pedal gets a not responsive to your foot touching the pedal then it accelerating without touching the gas pedal. I’m lucky I didn’t die in it. This year model just needs to be lemoned out. Oh also when it starts messing up airbag not working driver assist not working all the safety features go haywire. I feel 💯 sure this is all related to the recall and ford will be hearing from me or a lawyer one.

NHTSA complaint #11748657 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

While driving, parking, or doing any function of the vehicle, the screen will intermittently switch from the cameras being used to the on board navigation and start routing the vehicle to random locations, or it may blank out completely. It has also frozen in place and will not display reverse cameras, show proximity sensors, or anything.

NHTSA complaint #11747294 — an unverified report by a vehicle owner.