3,536 of the
28,743 complaints filed about the Ford Fusion
are about the airbag system —
12% of everything owners reported.
The worst model year for it is 2008.
I was involved in a serious rollover crash in which my vehicle rolled approximately two times. During the crash, I struck my head and suffered a deep laceration that required five stitches, along with a concussion. I also experienced numbness in my head for several days afterward. The crash caused extensive damage to my vehicle, which was ultimately determined to be a total loss. Multiple windows shattered, the windshield was severely damaged and pushed inward, and there was significant damage to the roof and body of the vehicle. Despite the severity of the rollover and the amount of damage to the vehicle, none of the airbags deployed at any point during the crash. I am concerned that the airbag system may not have functioned properly and that the lack of airbag deployment may have contributed to the severity of my injuries. As a result of the injuries I sustained, I have also been unable to return to work and have been placed on medical leave while I recover. This has affected both my ability to work and my day-to-day functioning following the crash.
NHTSA complaint #11758336 — an unverified report by a vehicle owner.
The contact's wife owned a 2006 Ford Fusion. The owner received notifications of NHTSA Campaign Numbers: 19V001000 (Air Bags) and 21V158000 (Air Bags) and requested to be removed from the recall distribution list. The contact's wife no longer owned the vehicle. The manufacturer was unreachable.
NHTSA complaint #11751757 — an unverified report by a vehicle owner.
my car was rear ended in an accident somebody ran into the back of my car while i was stopped/parked at a stop light.. the impact was so hard that i crashed into another vehicle that was in front of me. I was wearing a seatbelt at the time but somehow still hit my head on the steering wheel and suffered a Traumatic Brain Injury because the seatbelt didn’t secure me and the airbags didn’t deploy.
NHTSA complaint #11737811 — an unverified report by a vehicle owner.
The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat belt constantly locking Yes Yes others inspected Seat belt sensor has been on several months Service steering assist/Lane keep system malfunction service required and steering assist fault - all came on when it got cold and steering won’t work now
NHTSA complaint #11717152 — an unverified report by a vehicle owner.
Brakes, emergency brake, brake switchs. Backup camera turns black while backing up. And yes it’s available for inspection. Car keeps braking and jerking in the other lane by itself. Emergency brake kept coming on by itself randomly. Also I almost hit someone when my back up camera went black. Yes the problem have been confirmed by a dealer or independent service center. Yes it have been inspected manufactures police and insurance representatives. Yes ever single light came on. Advanctrac light. Brake light, emergency break light, abs light and traction control light and tpms and airbags light.
NHTSA complaint #11716512 — an unverified report by a vehicle owner.
The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a front driver's side seat belt and seat belt retractor failure. The contact was informed that the front driver's side seat belt retractor and seat belt needed to be replaced. The vehicle was not repaired. The contact was informed that the parts needed to be ordered. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,500.
NHTSA complaint #11707744 — an unverified report by a vehicle owner.
The contact owned a 2013 Ford Fusion. The contact stated that while entering a parking lot, while depressing the accelerator pedal, another vehicle T-boned her vehicle on the front passenger side. No air bags deployed. The contact stated that she sustained a concussion to the head. Medical attention was required. The contact stated that a police report was filed. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The vehicle was towed to Copart. The contact mentioned the vehicle was deemed a total loss by the insurance company. The manufacturer was notified of the failure, and they informed her that the air bag may not have deployed because the other vehicle did not hit her on the driver's side. The failure mileage was unknown.
NHTSA complaint #11699033 — an unverified report by a vehicle owner.
The contact owned a 2020 Ford Fusion. The contact stated that while driving at 70 MPH, the contact briefly lost control of the vehicle. As a result, he collided with the center guard rail on the drivers side of the vehicle. The air bags did not deploy, which he held responsible for his resulting injuries. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total lost by the contacts insurance provider. A police report was filed, and injuries were reported. The contact was transported to an area hospital by EMT and treated for neck pain, back pain, and leg paralysis in both legs. The contact stated that the leg paralysis lasted for 3 days, after which a walker was required for several months. In addition, the contact mentioned being unconsion on the scene when paramedics arrived. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 67,343.
NHTSA complaint #11694128 — an unverified report by a vehicle owner.
On [XXX] ,I was driving in my car heading home with my [XXX] son in the backseat when my steering wheel just locked up on me and didn't want to turn and it was just stiff. I turn off my car immediately and waited about ten minutes to turn on. The car started up and the steering wheel became un loosen but this situation is off and on and it's scary . It's the third time now it happened. Next im experience a airbag warning symbol on my dashboard today [XXX] and that's even scarier driving in the car with a toddler because it's not safety. I don't know how to remove it off my dashboard and don't know how to fix the problem either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11691106 — an unverified report by a vehicle owner.
Was driving down parkway when came up on my exit it was hard to make the turn to even go up. The exit ramp the power steering light and the advanced track light and brake system. Light all came on flashing across the message screen one after another. Thank god I was able to get vehicle pulled over to shoulder and had it towed home. Also needs airbags replaced due to recall! I have contacted two local Ford dealers trying to get an appointment. Also messaged one through their website. On the phone calls I was placed on hold until the phone to shut off. Tried to call back and they just said please hold and put me right back on hold and I’ve never received a message back.
NHTSA complaint #11687705 — an unverified report by a vehicle owner.
Single vehicle accident on 11/01/2024 wet rode came into curve hut brakes it sped up struck guardrail on rt side darted across road into a ditch ripped front bumper cover off the seatbelt didn’t catch or no air bags worked
NHTSA complaint #11671700 — an unverified report by a vehicle owner.
There is a recall date on this car dating back 2021. I bought this car in 2024. The recall problems was never addressed or fixed. This had created an electrical error in the car, given no airbags, and windows do not roll, nor does it give accurate reads on tire pressure. Unbeknownst of all this, a tire popped nearly cause me to wreck on I-5 early 2024. I have documentation supporting the sale of the car, the replacement of tires, oil changes, repairs & towing incurred all on behalf of this car. I would not have bought it knowing there was a recall that was not addressed. This car is a rebuilt title that has been in accidents.
NHTSA complaint #11669844 — an unverified report by a vehicle owner.
Accident caused by brakes slipping and failing to stop even when pushed all the way down to the floor. Air bags failed to deploy. Resulting in a total loss estimate after accident.
NHTSA complaint #11660152 — an unverified report by a vehicle owner.
The contact owns a 2012 Ford Fusion. The contact received notifications of NHTSA Campaign Numbers: 15V34000 (STEERING), 19V001000 (AIR BAGS), and 21V158000 (AIR BAGS); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact stated whiling parking the vehicle the steering wheel became extremely difficult to turn with the message "Service Power Steering" displayed. The cause of the failure was not determined, and the vehicle was not yet repaired. The failure mileage was 310,000. Parts distribution disconnect.
NHTSA complaint #11658940 — an unverified report by a vehicle owner.
Right Front wheel speed Sensor replaced and problem continues due to pigtail coming from wiring harness that connects to top portion of wheel speed sensor Water enters the connector and short circuits the ABS system causing the car to disable ABS,Traction Control and Power steering all light illuminated as well
NHTSA complaint #11658776 — an unverified report by a vehicle owner.
My airbag light suddenly came on this morning and my light blinking off for the airbag was blinking my whole trip to work. I've also had my catalytic converter replaced and my check engine warning still says their is an issue when everything has been replaced Lights on my mirrors also don't cut on when someone is in my blind spots the symbol is there but they don't light up My back up camera has not worked correctly since a few weeks after I got the car. I have taken it to the dealership and their stating it happens in these vehicles sometimes.
NHTSA complaint #11645789 — an unverified report by a vehicle owner.