Ford Fusion electrical problems

ELECTRICAL SYSTEM

Unknown

NHTSA complaint #11762967 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I got a 2012 ford fusion se 2.5 4l power steering gone out in it,I put in the vin number to see if mine was recalled it said 0 but my car has the part in the car that made the car recalled ,on the dash its says power steering service its dangerous and I had my child in the car vin number on my car is [XXX] I seen where other 2012 ford fusion se 2.5 4l was recalled for the power steering going out INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11762491 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I am fully aware that my vehicle has a recall for the backup camera. Manufacturer recall number 25SA9, NHTSA recall number 25v695. That was back on XXX. Almost a year ago. It would be super if I could use my backup camera. I really appreciate that feature in the store parking lot, backing out of my driveway on a busy road, and picking up and dropping off my child from school as there are kids and vehicles everywhere are a few examples. Yes, I look over my shoulder regardless, but that camera does help a lot especially around the little kids. I have had a few close calls because someone was directly behind me and I didn't see them. Had my backup camera been working like it should have that wouldn't happen. How has it been almost a year and they still don't have parts? I have already had a few other recalls on my car to deal with as it is, but this one is particularly frustrating. How much time is a manufacturer typically given to fix a problem like this? How long do I need to wait for a feature that I paid for to work? I am a little frustrated, I know it is not your fault at all. I am just looking for some kind of an answer here. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11761366 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

2017 Ford Fusion. Transmission replaced February 2026 at 98,175 miles by independent repair facility. Check engine light illuminated immediately following replacement and has remained on continuously since. Autozone scan showed emissions-related code only. On August 28, 2026 at approximately 120,064 miles, orange wrench light and "See Manual" message appeared moments after hot restart. Acceleration became heavy and hesitant. Drove approximately 70 miles home via I-15; heavy traffic required engine shutdown at multiple stops. Following morning, wrench light was no longer illuminated but hesitation persisted. Using manual paddle shift to select 5th gear improved drivability. Replacement transmission accumulated approximately 22,000 miles over 6 months. Ford Motor Company has issued multiple recalls for 2013-2016 model year Fusions involving identical transmission, shifter cable bushing, and torque converter defects, but 2017 model year vehicles with identical 6F35 transmissions and failure symptoms have been excluded from all campaigns. No crash, fire, or injury occurred.

NHTSA complaint #11760693 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The brake pedal switch pad was recalled and failed after being fixed and tripped the whole ABS system which caused the whole transmission to not shift and I didn’t have traction. My taillights stayed on 24/7 and I had to disconnect my battery. Ford did nothing

NHTSA complaint #11759207 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The brake pedal switch pad was recalled and failed after being fixed and tripped the whole ABS system which caused the whole transmission to not shift and I didn’t have traction. My taillights stayed on 24/7 and I had to disconnect my battery. Ford did nothing

NHTSA complaint #11759208 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

While I was driving my 2012 Ford Fusion on August 3rd the steering cut out. I parked the car and re-started it and it worked again. It went to the shop (Extra Mile Automotive) on XXX where they informed me of the 2015 recall on the steering. Recall number 15S18 and program 15N01 When I spoke with [XXX] Ford in [XXX], they said they replaced the electrical piece of the recall on December 7th 2015, but not the steering shaft. [XXX] (the westlie ford employee) said because the electrical was completed, the recall procedure was marked as completed, even though [XXX] said that this is very much tied to the original recall. I asked him to submit a Special Service Support Center request to get this fixed and he did submit that on XXX. On XXX it was denied. On XXX I also requested to speak to [XXX] supervisor and was connected to [XXX] (id # XXX) who also said there was nothing she could do because this was already "solved" in 2015. This is not a new or unrelated repair request, it is the unresolved second half of a federally mandated safety recall. Ford's own dealership confirmed that my steering gear failure is directly connected to the original defect covered under Recall 15S18, and Ford's own extended coverage program, 15N01, exists specifically to remedy this exact scenario. Despite this documented connection, Ford has now denied a remedy twice, once through the dealer's SSSC request, and once directly through Ford Customer Service, without providing any technical explanation for why a known, recall-covered defect is being treated as ineligible for repair. My vehicle experienced a complete loss of steering assist while in motion. This is an active, unresolved safety hazard on a vehicle currently in use on public roads, and I am filing this formal complaint because Ford has failed to meet its obligation under federal law to remedy a safety defect without charge to the owner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11758395 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

When driving off and on the power steering will go out and different warning lights will come on including “hill parking assist is off”.

NHTSA complaint #11758337 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Almost got into an accident twice. Complete steering loss while driving. Replaced my rack n pinion per the bhph dealership i bought it from and still having issues. Complete steering loss while driving.

NHTSA complaint #11755716 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

My backup camera often freezes after I shift from reverse to drive. The screen turns blue and at time will have a live video of me driving showing what’s behind my car. Also my engine loses power and doesn’t accelerate as it should. There is a powertrain and censor error that shows due to the Che k engine light being on. I had the issue fixed once at a ford dealer however the issue was not resolved. It started up again 48 hours later.I have noticed that all other ford fusions have the same two issues and were included in the recalls but the 2019’s are not ? Please assist I have been trying to have these issues resolved for years with no success.

NHTSA complaint #11750224 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

My 2013 Ford Fusion equipped with the 1.6L EcoBoost engine started blowing thick white smoke (Burning Coolant) while I was driving on the freeway. Engine coolant was leaking and my card died right there, that had blown the head gasket. I received no warning, no message. This was an incredibly dangerous situation because I was on the freeway and was forced to stop immediately. Ford Motor Company has refused to include my vehicle’s VIN in the applicable recall programs despite my vehicle experiencing the same issues described in NHTSA recalls 12V551000 (Ford Campaign 12S41) and 17V209 (Ford Campaign 17S09) The recalls identify issues involving coolant loss, overheating, insufficient warning of coolant loss, potential engine damage, cylinder head damage, and the risk of engine compartment fire. My vehicle exhibited these same symptoms and consequences which can be confirmed by the autobody shop where it was evaluated. The purpose of these recalls was to address a known safety concern involving the 1.6L EcoBoost engine cooling system. Despite this, when I contacted Ford and requested assistance and asked that my VIN be added to the recall population, Ford denied my request and stated that my vehicle was not included. I believe this decision fails to address the fact that my vehicle experienced the same defect and safety risk identified in the recall documents. The safety issue is not limited to the VINs currently listed in the recall population; rather, my vehicle demonstrates the same failure mode that prompted the recalls. My concern is that vehicles equipped with the same engine and experiencing the same defect may continue to pose a safety risk to drivers and passengers. A coolant loss event and overheating condition can result in significant engine damage, sudden loss of vehicle operation, costly repairs, and the potential for an engine compartment fire. respectfully request that this matter be reviewed and that Ford be required to re-evaluate their decision.

NHTSA complaint #11749772 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I was driving my car down the road and all the sudden I couldn't steer my car It caused me to go off the road and hit a ditch

NHTSA complaint #11749370 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

On 7/8/2026, the vehicle became undriveable. Placing the vehicle in reverse on the shidfter dial using registered a conflicting direction on the dashboard indicator. The vehicle was towed to a dealership and the repair consisted of replacing the shift cable bushing. This was the same fix required in recalls 18S20 & 22V413. On 7/9/2026 the issue was verified by a Ford dealership tech. I was advised that the protective cap is now contained in the repair kit with the shift cable bushing. A brief fleeting warning on the screen indicated a "Shift Fault - See Manual" or words to that effect. The manual only seemed to reference a "Steering Fault" Ford HQ was notified - Reference No: CXH-08533100

NHTSA complaint #11749428 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

On July 4, the electrical system under the dash caught fire and burned the ignition and dash, all the electrical under the dash

NHTSA complaint #11748423 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The electric power steering went out and locked my steering cannot figure out why and traction control light on and service light

NHTSA complaint #11748136 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Back up camera does not work and other electrical elements not working in conjunction with it

NHTSA complaint #11748080 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The door entry control numbers are on all the time now which will cause the battery to drain if the car is not driven daily. It says that water from a car wash or rain has gotten in behind the door control panel.

NHTSA complaint #11747581 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

They back up camera works when it wants to

NHTSA complaint #11747537 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

“Temporary loss service climate system ford fusion 2013” Ac turns on and off windows lock up when ac turns off. everything freezes up! I see online this should be a recall a lot of ford owners having the same problem!

NHTSA complaint #11746938 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I was just driving and I lost power steering, it was incredibly difficult to steer and it was Heavy Steering, and warnings appeared on the dash.

NHTSA complaint #11745989 — an unverified report by a vehicle owner.