1,542 of the
28,743 complaints filed about the Ford Fusion
are about the fuel system —
5% of everything owners reported.
The worst model year for it is 2010.
The contact owns a 2014 Ford Fusion. The contact stated that upon entering the vehicle, there was an abnormally strong fuel odor coming from the vehicle. The failure persisted, and the fuel odor became stronger, causing the contact headaches while driving the vehicle. Upon taking the vehicle to an independent mechanic to determine the cause of the failure, the mechanic discovered that the fuel line was rusted. The mechanic informed the contact that he was unsure what had caused the failure. The contact was provided an estimate for the repair. The mechanic stated that had the contact continued driving the vehicle as-is, the vehicle could have caught on fire. The vehicle remained with the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11757714 — an unverified report by a vehicle owner.
If i do not run my car for atleast 10 minutes before driving, my gas tank will start making a loud horn sound, and when this happens and i go to slow down, the car will shut off. Mechanics say there’s an issue with the purge valve and the charcoal filter. I’ve already had this issue fixed three times and it comes back less than a week prior to service
NHTSA complaint #11757803 — an unverified report by a vehicle owner.
Known Coolant intrusion issue came up with the 2.0 Ecoboost. Began to lag on takeoff causing unsafe acceleration profiles. Took to dealership who confirmed poor design was the root cause.
NHTSA complaint #11755453 — an unverified report by a vehicle owner.
The dealer is saying that the car needs a purge solenoid repair or replacement as well as rear shocks. When I looked this up on a 2016 Ford fusion it states this is the most are one of the most common issues the purge solenoid the dealers trying to charge me almost $500 for this repair and I guess I’m reaching out to the Ford company itself or somebody that can help so my name is [XXX] and my phone number is [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753544 — an unverified report by a vehicle owner.
My 2013 Ford Fusion equipped with the 1.6L EcoBoost engine started blowing thick white smoke (Burning Coolant) while I was driving on the freeway. Engine coolant was leaking and my card died right there, that had blown the head gasket. I received no warning, no message. This was an incredibly dangerous situation because I was on the freeway and was forced to stop immediately. Ford Motor Company has refused to include my vehicle’s VIN in the applicable recall programs despite my vehicle experiencing the same issues described in NHTSA recalls 12V551000 (Ford Campaign 12S41) and 17V209 (Ford Campaign 17S09) The recalls identify issues involving coolant loss, overheating, insufficient warning of coolant loss, potential engine damage, cylinder head damage, and the risk of engine compartment fire. My vehicle exhibited these same symptoms and consequences which can be confirmed by the autobody shop where it was evaluated. The purpose of these recalls was to address a known safety concern involving the 1.6L EcoBoost engine cooling system. Despite this, when I contacted Ford and requested assistance and asked that my VIN be added to the recall population, Ford denied my request and stated that my vehicle was not included. I believe this decision fails to address the fact that my vehicle experienced the same defect and safety risk identified in the recall documents. The safety issue is not limited to the VINs currently listed in the recall population; rather, my vehicle demonstrates the same failure mode that prompted the recalls. My concern is that vehicles equipped with the same engine and experiencing the same defect may continue to pose a safety risk to drivers and passengers. A coolant loss event and overheating condition can result in significant engine damage, sudden loss of vehicle operation, costly repairs, and the potential for an engine compartment fire. respectfully request that this matter be reviewed and that Ford be required to re-evaluate their decision.
NHTSA complaint #11749772 — an unverified report by a vehicle owner.
Vehicle makes strange sounds from the fuel fill inlet and proceeds to stall shortly after while driving and most of the times fails to restart based on my own research it looks like purge valve issues My safety was put at risk by almost being rear ended multiple times from stalling on the expressway and red lights The problem has not been reproduced yet by the dealer it will be looked at on 07/15/26 The component has not been inspected yet The check engine light illuminated when the issue started
NHTSA complaint #11749394 — an unverified report by a vehicle owner.
I purchase this car on XXX Clinton Ford Dealership and engine need replacement Jan 2020 . I at that time did many replacement until the final diagnostic said engine replacement confirm by dealership Ford Dealership Fayetteville NC . The purge valve canister went out in 2022 and was replaced by Ed’sTire in Hope Mills Rd 11/19–11/22/2022 and now mechanic said it is in need of replacement again . Car problems started 2026 Feb and three pieces were replaced because the system was reading those code now to find out the purge valve canister needs replacement again. These hardship have cost me financial difficulties that a new car should never have had within 2 years . I believe no consumer should have to go through this.
NHTSA complaint #11743867 — an unverified report by a vehicle owner.
For the past year, I have been dealing with a recurring check engine light on my Ford Fusion related to Diagnostic Trouble Code P0301 – Cylinder 1 Misfire. Despite multiple repair attempts by qualified mechanics, the issue continues to return, leaving me with mounting repair bills, lost confidence in my vehicle, and serious concerns about its reliability and safety. Every time the check engine light has appeared, I have taken my vehicle in for diagnosis and repair. Each time, I was assured the problem had been fixed. However, the repair would only last anywhere from a week to a month before the exact same code would return. I have now experienced this issue on August 8 2025, January 9 2026, April 20 2026, May 19 2026, and June 1 2026. I have paid to address the same problem, along with related repairs, five separate times. Even more concerning, my vehicle has broken down and left me stranded on the side of the road three out of those five occurrences. No vehicle owner should have to repeatedly face the same unresolved issue after spending significant money on repairs and maintenance. After conducting extensive research, I discovered that I am far from alone. I have found numerous reports from other Ford Fusion owners experiencing the exact same Cylinder 1 misfire issue, many of whom have also been unable to find a permanent solution despite repeated repairs. This appears to be a widespread problem affecting many customers, not an isolated incident. As a Ford customer, I expected a dependable vehicle that I could trust to safely get me where I need to go. Instead, I have spent the last year dealing with recurring failures, unexpected expenses, and the constant fear of being stranded again. When so many owners are reporting the same defect with no lasting repair available, it raises a serious question: Why has this issue not been investigated for a recall or other manufacturer supported corrective action? I urge Ford to thoroughly investigate this recurring issue.
NHTSA complaint #11742902 — an unverified report by a vehicle owner.
Formal Complaint – 2018 Ford Fusion 1.5L EcoBoost – Engine Block Defect Statement of Issue:I am writing to report a premature engine failure on my 2018 Ford Fusion 1.5L. The vehicle is exhibiting all symptoms of the well-documented "coolant intrusion" defect described in Ford Technical Service Bulletin (TSB) 22-2222. Despite following all recommended maintenance intervals, the engine block has failed, allowing coolant to enter the combustion chamber.Observations:Confirmed coolant loss with no external leakage found via pressure test.Significant white smoke and rough idle upon cold start. Desired Resolution: Since this is a known manufacturing defect involving the engine block's cooling channels—and not a result of wear and tear—I am requesting a "Goodwill Repair" for a long-block replacement. The current TSB denial based on [8 years] is unacceptable for a known catastrophic design flaw that compromises vehicle safety.
NHTSA complaint #11739403 — an unverified report by a vehicle owner.
There is a problem with the purge valve causing my vehicle to rough idle and even cut off on me in the middle of traffic and even on the interstate. This issue is going on with a plethora of people with the same year make and model as me yet no recall has been issued. When I put gas in the car it won’t start for some time. If I’m not constantly pressing the accelerator the car will turn off by itself
NHTSA complaint #11738455 — an unverified report by a vehicle owner.
I own a 2015 Ford Fusion SE. I bought it used when it only had 47,000 miles on it. Over the course of time since buying it in DEC 2022 until now, it has had low coolant that I have had to address but no visible leaks. Current mileage now is 87,100 and just recently the coolant was low again and the check engine light came on for DTC P0301 -Cylinder 1 misfiring. It has had rough start ups, rough idle, decreased acceleration, and poor fuel efficiency. I have found the problem to be Coolant Intrusion – Engine Defect Concern “Coolant intrusion” is a known engine design defect in which coolant leaks into the cylinders, leading to internal damage, misfires, and eventual engine failure. After researching it I found that many other people have had the very same issue with no help from Ford. This should be a recall as this is an internal issue with the short block and something that should have been disclosed before purchasing this model/engine. The only repair that will fix the core of the issue is replacing the entire short block which costs thousands of dollars, way more than the cost of the entire vehicle at this point. Without fixing the issue, the engine will fail. Again, this should be something Ford should pay to repair, not any customer who came into this blind.
NHTSA complaint #11735885 — an unverified report by a vehicle owner.
I am reporting a serious and ongoing safety issue involving my 2015 Ford Fusion. The vehicle experiences intermittent power steering failure while driving. The steering assist will suddenly disengage and re-engage without warning, making the vehicle extremely difficult to control. This condition becomes even more dangerous in wet weather, where the vehicle is sometimes nearly undriveable. Additionally, I am now experiencing a popping noise in the steering wheel. This raises concern of a possible mechanical failure consistent with known recalls involving steering wheel bolt defects that could result in the steering wheel detaching. These issues are consistent with known recalls, including: - Power Steering Failure Recall (15V340000) - Steering Wheel Bolt Recall (18V167000 / 18S08) Despite these known safety defects, Ford has refused to repair the issue, stating that the recall has expired. This presents a serious safety hazard, including risk of loss of steering control, crash, injury, or death. I am requesting immediate investigation and enforcement of manufacturer responsibility for this safety-related defect.
NHTSA complaint #11735316 — an unverified report by a vehicle owner.
- There is a crack in the engine block; coolant is leaking into cylinder 3. I am having the car taken by carvana on 3/30 and it will no longer be available for inspection, but I have record of the mechanical issues from taking the vehicle into the dealership on 3/18. - My/others safety was not immediately at risk, but I know that my engine could have blown while driving, causing an accident or even an engine fire. - As stated, issue was confirmed by dealer, and I have records of this - N/A - Check engine light appeared on approximately 3/5; was unable to have car inspected right away and continued driving. Started to get intermittent errors stating that the engine was overheating/coolant was low on 3/12. Stopped driving car more than 2 miles at a time after this. Boyfriend correctly diagnosed issue on 3/15 and I had the issue confirmed by dealer on 3/18.
NHTSA complaint #11727679 — an unverified report by a vehicle owner.
2018 Ford Fusion SE 1.5L EcoBoost, just purchased the car 10 days ago and I already have antifreeze that's mixing with the oil causing the car to overheat and white smoke coming from the back cannot drive the car took it to three mechanics they told me it needs a new turbo and a head gasket which will cost well over $4,000 which I don't have the money that I bought the car with I borrowed from family members so I can go back to work and I don't have money to fix it so at the moment I am unemployed because I have no vehicle to get to work this is a major problem. My father before he passed away had a 2017 Ford Escape with the same engine and he had the same problem he sold it for $1500 lost 14 Grand on it
NHTSA complaint #11725437 — an unverified report by a vehicle owner.
I am reporting a life-threatening incident involving my 2020 Ford Fusion PHEV. On December 5, 2025, while my wife was driving on a public street, the vehicle suffered a sudden, complete engine failure followed by smoke and fire originating from the high-voltage battery pack in the trunk. There were no prior warning signs or dashboard alerts before the incident. This vehicle was sold via IAAI auction in September 2023 without disclosing the active, critical safety recall (NHTSA 23V440 / Ford 23S33) issued in June 2023. This non-disclosure placed my family in extreme danger. When the fire started, my wife was in a state of panic. I arrived at the scene before emergency services. Being a technician, I performed a high-risk manual extraction of the burning battery pack to prevent the entire vehicle and the surrounding residential area from a potential explosion. I risked electrocution and toxic chemical exposure to save lives. The damaged battery pack is currently preserved and available for professional inspection upon request. As a result of the fire and exposure to extinguisher chemicals, I suffered respiratory distress and asthma-like symptoms for several days. I have contacted Ford Motor Company through official channels and documented all interactions. Ford representatives stated that they 'only assist customers in the United States' and local representatives in [XXX] have officially refused to provide the remedy, stating they are not authorized or equipped for this specific recall. I am now left with a charred, unusable vehicle. I demand a full investigation into the failure of the recall remedy process and manufacturer liability for these life-threatening damages. ( Form fields about my location are place holders. Contact me in [XXX] (Country) at [XXX] / [XXX] ]. I hope you do don't ignore our lives due to geography. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11725471 — an unverified report by a vehicle owner.
purge solenoid unplugged, several times for years, which causes the vehicle not to start up after getting fuel. Check engine light come on often due to this. When I bring vehicle to Mecanic shop they plug it right back. P0443 evap purge control valve “a” circuit
NHTSA complaint #11725076 — an unverified report by a vehicle owner.
The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was parked, the contact discovered fuel leaking underneath the vehicle. The contact restarted the vehicle several times, and the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was made aware of an unknown recall; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 225,000.
NHTSA complaint #11723323 — an unverified report by a vehicle owner.
Powertrain light came on and threw code p1450 and car went into limp mode. Car will stall at stops and lights and won't go over 40. Replaced the canister purge valve which turned light off but it immediately came back once trying to over 40 and went back into limp mode. Everything I have read and ai has said based on diagnostic information says it's the electronic throttle body which has a recall for this model and year of car but not this vin for some reason.
NHTSA complaint #11722481 — an unverified report by a vehicle owner.